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-   Virgin Media Internet Service (https://www.cableforum.uk/board/forumdisplay.php?f=12)
-   -   Superhub : Superhub 2 (https://www.cableforum.uk/board/showthread.php?t=33693243)

Kushan 14-08-2013 16:15
Re: superhub 2
 
In their defence, that is actually the process for checking that a dead modem (or hub) is actually dead. It wouldn't be the first time that a dodgy plug socket was the real culprit. If they happen to be getting monitored and they DON'T do those checks, they'll get in trouble with their quality officer.

qasdfdsaq 14-08-2013 17:06
Re: superhub 2
 
In our defence, we don't like the implication most of us are too dumb to try that ourselves.

Kushan 14-08-2013 17:11
Re: superhub 2
 
I wish I could say that the majority of people who phone in are intelligent enough to try that first. I really do.

Efour 15-08-2013 17:22
Re: superhub 2
 
I have a tech coming on Monday to turn down my power levels

Power Level (dBmV) 10.2 dBmV 9.9 dBmV 10.0 dBmV 9.8 dBmV 11.5 dBmV 11.8 dBmV N/A N/A

with a -3db attenuator...

The Indian Said i will be getting a SH2 as well cos of ongoing t3 time out issues.....

Is that Bull crap then ?? I want a SH 2 the wireless on this one is gash.

data0002 15-08-2013 17:44
Re: superhub 2
 
I am sending both of my superhub 2's back and going back to the superhub 1 because v2n doesn't like my area ping goes sky high and internet al most comes to a stop between about 3-6 and again 8-11

jb66 15-08-2013 17:56
Re: superhub 2
 
Quote:
Originally Posted by data0002 (Post 35610699)
I am sending both of my superhub 2's back and going back to the superhub 1 because v2n doesn't like my area ping goes sky high and internet al most comes to a stop between about 3-6 and again 8-11
Sounds bs to me. Im told to swap like for like

data0002 15-08-2013 18:08
Re: superhub 2
 
I did jb66, if you look on the trails forum for my post under the speed section (same username you will see what i mean), back on superhub 1, speed is back to max now

Sephiroth 15-08-2013 18:08
Re: superhub 2
 
Quote:
Originally Posted by Efour (Post 35610678)
I have a tech coming on Monday to turn down my power levels

Power Level (dBmV) 10.2 dBmV 9.9 dBmV 10.0 dBmV 9.8 dBmV 11.5 dBmV 11.8 dBmV N/A N/A

with a -3db attenuator...

The Indian Said i will be getting a SH2 as well cos of ongoing t3 time out issues.....

Is that Bull crap then ?? I want a SH 2 the wireless on this one is gash.
A 10dB forward path attenuator is needed.

General Maximus 15-08-2013 18:30
Re: superhub 2
 
you beat me to it dude. Even if the tech does fit a 3db attenuator (which he hopefully won't), there is nothing to stop you from taking it off and putting your own 10gb attenuator on it.

kwikbreaks 15-08-2013 19:53
Re: superhub 2
 
When my upstream was high I posted on the VM community board and they arranged for an engineer visit to fix it. The only time I ever phone is if I'm on the cadge for a discount and then I talk to retentions.

jb66 15-08-2013 20:52
Re: superhub 2
 
Quote:
Originally Posted by data0002 (Post 35610723)
I did jb66, if you look on the trails forum for my post under the speed section (same username you will see what i mean), back on superhub 1, speed is back to max now
Sorry I quoted you by accident

---------- Post added at 19:52 ---------- Previous post was at 19:51 ----------

Quote:
Originally Posted by heero_yuy (Post 35610837)
Oh I had "engineers" (they devalue the title by calling themselves as such :rolleyes: ) visit and connect up bits of kit. Don't think they had a clue what they were doing though. Seeing as they never fixed it. I did end up with a SH1 firmly fixed in modem mode. Even then the up power was still too high.

I think it was fixed when they did a pass through the cabs as a bit of routine as it's now around 50.
We are not engineers we are technicians

saabmania2 16-08-2013 10:03
Re: superhub 2
 
Quote:
Originally Posted by jb66 (Post 35610845)
Sorry I quoted you by accident

---------- Post added at 19:52 ---------- Previous post was at 19:51 ----------



We are not engineers we are technicians
And the difference between and engineer and a technician

An engineer can work, rework and modify stuff out for himself

A technician is someone that takes advice and orders from someone else

gregbrighton 19-08-2013 14:03
Re: superhub 2
 
I had the Superhub 2 installed last week. Unfortunately the technician left before I could get him to sort out the wireless speed on my ipad 3. My ipad only gets 40mb max on wireless even though I have a 120mb.

Is there anything I can do to get the full speed on it?

(On my Samsung Galaxy III, I get 63mb d/l and 15mb(?) u/l)

Kushan 19-08-2013 14:33
Re: superhub 2
 
Sounds like a limitation of your iPad. Most mobile devices can't handle the full 120Mbit.

EDIT: yup, it's a hardware limitation:

Quote:
As with most smartphone/tablet designs the BCM4330 only supports a single spatial stream, for a maximum link speed of 72Mbps.
Source: http://www.anandtech.com/show/5688/a...2012-review/18

40mbit is actually incredibly impressive.

roger skillin 19-08-2013 14:40
Re: superhub 2
 
Quote:
Originally Posted by gregbrighton (Post 35612461)
I had the Superhub 2 installed last week. Unfortunately the technician left before I could get him to sort out the wireless speed on my ipad 3. My ipad only gets 40mb max on wireless even though I have a 120mb.

Is there anything I can do to get the full speed on it?

(On my Samsung Galaxy III, I get 63mb d/l and 15mb(?) u/l)
As the above poster has said, it is a wifi limitation, it's the same on the Iphone but yes 40mb is very impressive, i get 35 if i'm lucky although i can't for the life of me think why you would need more than 40mb on an ipad


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