Re: New Speed Upgrades 8th March. (Part 3)
 

:dozey: :dozey: ? was that answer refered 2 me =/?
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i am bothered about not getting the speedupdate yet but i also aint :p: 1.5meg is fast as hell anyways and i dont need to downlaod any files above 500mb yet anyways maybe when the update finaly pulls through il download a few game demo's :D

Re: New Speed Upgrades 8th March. (Part 3)
 

Some of that "confusion" may be caused because NTL may be trying to upgrade customers by area or modem type or a combination of the two. If that is the case then the NTL staff may have been instructed to only upgrade customers if they are in the areas that should have been upgraded. Of course, some of us may have found ways to sidetrack the system. :D

Some are quick to call the NTL staff if they don't give what is being asked but we don't know what instructions those staff have been given.

If nothing else, this thread has provided many examples of customers getting through to NTL on the telephone with no wait involved. That means that either NTL have vastly improved their customer service operation or the often reported very long queues were a bit of a myth.

All I can say is "Well done NTL, you gave us what you promised and on time". NTL is delivering a service that most ADSL companies cannot match.

Wonder how many NTL customers have jumped ship as a result of getting these unbelievably low speeds with an hint of a cap? :)

Re: New Speed Upgrades 8th March. (Part 3)
 

Only if your forum name is Tigasefi. ;)

Re: New Speed Upgrades 8th March. (Part 3)
 

Well it took me 3 tries via CS and finally it went through. Modem rebooted automatically 10 minutes after the call. Wasn't going to try again but had some free time this morning and thought what the heck. Wasn't really that bothered apart from a mate of mine poking me about paying more for a slower speed. Barsteward.

Re: New Speed Upgrades 8th March. (Part 3)
 

o do'h! :erm: sorry buddy
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i have my last question b4 i leave.. to powercycle my modem how many minutes do u do it for i have just unplug then bk in as they told me to do at C/S :( no go

i also have two ip addresses in my modem cud that be a cause of no update?

Re: New Speed Upgrades 8th March. (Part 3)
 

hehe, someone said whether I was referring to Bromley in the Kent area about 2/3 pages back and I said yes. :) ;)

Re: New Speed Upgrades 8th March. (Part 3)
 

well I am a happy chappy now, that I have got my new speed.

I have to thank scrotnig for helping me, wonderful person :tu: :angel: :beer::nworthy: :clap:

ik

Re: New Speed Upgrades 8th March. (Part 3)
 

my mate did his yesterday - he's in Altrincham - he did his using the manual tier upgrade option.

Re: New Speed Upgrades 8th March. (Part 3)
 

that option is not available for me but maybe soon when my area is up for the upgrade BOLTON

Re: New Speed Upgrades 8th March. (Part 3)
 

Rebooted.... and not noticing any appreciable difference!
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I'm in Bury - upgrade is allegedly available (see above). I'm still hopeful it'll get sorted today though not quite sure why I'm being optimistic ;)

Re: New Speed Upgrades 8th March. (Part 3)
 

andyl...

do you have a silver cable modem??

if so go to

http://192.168.100.1/P_operation.htm
username root
password root

what is the max upstream
and max downstream?

Re: New Speed Upgrades 8th March. (Part 3)
 

WOW - That was easy.....

Got home last night...
Choose "upgrade your speed" from the webpage.
Went through a couple of windows.
Was told I now had 2Mb broadband.
Went to dslreports......which confirmed a download rate of over 1800kbps.

No waiting, no reboots....

Not often I say this...."Well done NTL"

Re: New Speed Upgrades 8th March. (Part 3)
 

Cheers for that Nostra, Downstream 204800bps, up 200000bps. Browsing doesn't seem any faster though.

Re: New Speed Upgrades 8th March. (Part 3)
 

that is useful, I have a Cable modem : Ambit Cable Modem hmmm....cheers.

Re: New Speed Upgrades 8th March. (Part 3)
 

browsing speed also depends on speed of the server/site you're linking to.