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-   Webspace, E-Mail & Browsing Issues (https://www.cableforum.uk/board/forumdisplay.php?f=80)
-   -   [Merged] NTL Email Issues (https://www.cableforum.uk/board/showthread.php?t=7373)

poolking 03-03-2004 18:08
Re: Merged-Bloody email... Again
 
I haven't been able to send/receive emails since 5am Tuesday Morning!!

Scrubbs 03-03-2004 18:10
Re: Merged-Bloody email... Again
 
Mines working fine, but... strange that the last email I got was for this
http://www.ntlworld.com/help/broadbandmedic

Mick 03-03-2004 18:13
Re: Merged-Bloody email... Again
 
Quote:
Originally Posted by therock247uk
Damm email is always down. I thourght ntl was gonna improve it but it looks like they cant be bothered too. Sometimes i go to check my email and it rejectes my password. Come on ntl this is getting beyond stupid FIX IT.
They are doing in series of planned maintenance sessions, last one was Monday evening.

poolking 03-03-2004 18:19
Re: Merged-Bloody email... Again
 
Quote:
3 March 2004 13:37 Broadband Internet - South regions ntlhome broadband internet customers in Warwick, Coventry, Lichfield, Stafford, Swindon and surrounding areas may experience a loss of service due to a technical fault.

Our engineers are aware and are working towards resolutions as soon as possible.

Please accept our apologes for any inconvenience this may cause.
Does this include the email outage over the past 36 hours?

bertJ 03-03-2004 18:30
Re: NTL Email - asking for username & password
 
Quote:
Originally Posted by madman045
Ive checked the server status page & there isnt anything today for email problems.

When trying to collect my email via outlook, just for my ntl account its asking me to confirm my username & password.

Its been fine until day, retrieved it all fine last night.

Is there a problem at the moment?
Exactly the same in Wirral, Merseyside (CH63) - e mail was working earlier today but now dead. Tried phoning Cust.Serv. but can't get a reply. Could someone check please?

grahamj 03-03-2004 18:44
Re: Merged-Bloody email... Again
 
Guess what....

:fit:

3 March 2004 18:29 ntl Home - All Packages - Mail Service

Ntlhome Internet customers using the Ntlworld Mail service may be experiencing problems accessing the service, this is because of a technical fault. Our engineers are aware of this issue and working on a resolution.

We would like to apologise for any inconvenience caused

Charlie_Bubble 03-03-2004 19:08
Re: Merged-Bloody email... Again
 
I'm starting to lose my patience with NTLs service. £34.99 a month, with no news servers to speak of and very intermittent email servers, despite a recent upgrade! :mad:

Mick 03-03-2004 19:11
Re: Merged-Bloody email... Again
 
We would like to apologise for any inconvenience caused

I think the needle has become stuck on the record. :rolleyes:

grahamj 03-03-2004 19:19
Re: Merged-Bloody email... Again
 
Quote:
Originally Posted by Charlie_Bubble
I'm starting to lose my patience with NTLs service. £34.99 a month, with no news servers to speak of and very intermittent email servers, despite a recent upgrade! :mad:
to be fair I dont think the email upgrade has fully been completed yet! but it is a joke....but I cant see anything major happening quickly...after all this has been going on for a llllllllloooooooooooonnnnnnnnnggggggggggggggg time.

:scratch: maybe I could run the server for them :D

Simcut 03-03-2004 19:55
Re: [Merged] ntl Email-Planned Maintenance.
 
Guys I got big problems with my email, I checked my email whilst at work via webmail obviously and I had 10 emails sat in the inbox which I wanted to download to outlook when I get home, now I am at a home and checked my email to find only 2 messages, both new, no sign of the other 10, wtf is going on!! does that mean my emails are deleted somehow by the server whilst they were doing maintenance work? please help guys ! :(

kevin_moffatt 03-03-2004 22:21
Where'd my emails go?
 
I noticed here that NTL are having probs with the email service, but is it a regular occurrance when this happens for people to lose their email?

I have been trying to log in to my account for a while and now it seems to be working, apart from the fact that everything that was in my inbox is gone. I use IMAP so it should still be there.

I haven't changed or touched anything regarding my mail client, so I am baffled, and if those emails really are gone, about to be extremely angry.

Any ideas?

Leedsman 03-03-2004 22:50
Re: [Merged] ntl Email
 
ntl Home - All Packages - Mail Service
Ntlhome Internet customers using the Ntlworld Mail service may be experiencing problems accessing the service, this is because of a technical fault. Our engineers are aware of this issue and working on a resolution.

We would like to apologise for any inconvenience caused

Don't apologise. Just give your customers a decent service.

foxtrot_yankee 03-03-2004 22:52
Re: [Merged] ntl Email
 
I really wish they'd sort things out now. Why is it NTL? Why aren't Telewest or Pipex or AOL or any other ISP having such problems as NTL???

Emperor Ming 03-03-2004 23:04
Re: Where'd my emails go?
 
your not the only one :( all my web server addys / inbox / even trash GONE but where :fit:

kevin_moffatt 03-03-2004 23:06
Re: Where'd my emails go?
 
Well, the server is down again for me at the mo, so maybe they're still working on it.

All we can do is hope!


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