Cable Forum - 1000M Rollout of the HUB5

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Cable Forum (https://www.cableforum.uk/board/index.php)

- Virgin Media Internet Service (https://www.cableforum.uk/board/forumdisplay.php?f=12)

- - 1000M : Rollout of the HUB5 (https://www.cableforum.uk/board/showthread.php?t=33711273)

SnoopZ

14-10-2022 14:53

Re: Rollout of the HUB5

Quote:

Originally Posted by Robin21 (Post 36136744)

Hello, I’m new here, but been lurking for a while. Followed the link on this thread and my Hub 5 arrived today. I’ve got it running in modem mode attached to an Asus XT8 mesh system via the 2.5 gig ports. This is the result of running a speed test from the Asus software.

Welcome to the forum.

ash45

14-10-2022 16:20

Re: Rollout of the HUB5

Quote:

Originally Posted by crazyronnie (Post 36136771)

got my email yesterday for the hub 5 upgrade, its coming on the 25th this month.

Also had a reminder email yesterday stating "Just a quick reminder that we’re carrying out essential works to improve our network on Fri 14 Oct, which might interrupt your services."

Maybe the essential works they're carrying out is for more upstream channels.

ive had 4 of those over the last 5 weeks still no updated upload, the only thing ive noticed each time is about half hours downtime with no actual differences in service lol

ileikcaek

14-10-2022 16:35

Re: Rollout of the HUB5

I had the Hub 5 earlier in the trials and had such a terrible experience (very unstable connection with Hub 5, it seemingly did not like something about the network segment at the time, losing and then regaining the OFDM channel and errors relating to Docsis 3.1 were filling the log while no sites would load each time it happened) I had to get them to give me a Hub 3 again.

I requested the Hub 5 again through the link posted here as I felt confident seeing others thoughts on it lately. It arrived the other day, it does appear that all of the issues I was having with it have now been fully resolved, the connection has been rock solid.

SnoopZ

16-10-2022 09:46

Re: Rollout of the HUB5

Quote:

Originally Posted by Jaymoss (Post 36136604)

So after my initial refused request for the new router the second request has been accepted hahaha There was a day of work done locally maybe that made the difference or maybe they just had some come in stock hahaha

When's your Hub coming?

Yodel seems to have improved for me, I left a note on the door saying please leave with neighbour if I'm not in and they did, you also get alot of control with their app.

punkrock101

16-10-2022 13:02

Re: Rollout of the HUB5

Quote:

Originally Posted by SnoopZ (Post 36137052)

When's your Hub coming?

Yodel seems to have improved for me, I left a note on the door saying please leave with neighbour if I'm not in and they did, you also get alot of control with their app.

Yodel isn't actually bad, I've never really had issues with them, Hermes/Evri on the other hand I actually refuse to do any online shopping with any retailer who uses them as your item will never turn up or get damaged.

Mythica

16-10-2022 14:49

Re: Rollout of the HUB5

Ordered Thursday night, had the confirmation on screen after ordering but no email or nothing in my orders or appointments in my virgin media, how long till people had confirmation?

SnoopZ

16-10-2022 15:40

Re: Rollout of the HUB5

Ordered mine on 27/09 and got the email 03/10.

ash45

16-10-2022 17:37

Re: Rollout of the HUB5

Quote:

Originally Posted by Rabb (Post 36136649)

1st try no
2nd try no
3rd try no
4th try, 18th oct :p

decided to try again my self low and behold all of a sudden im on board 3 week delay from first attempt but i cant see what's changed that was incompatible before lol

Jaymoss

16-10-2022 19:53

Re: Rollout of the HUB5

Quote:

Originally Posted by SnoopZ (Post 36137052)

When's your Hub coming?

Yodel seems to have improved for me, I left a note on the door saying please leave with neighbour if I'm not in and they did, you also get alot of control with their app.

21st

crazyronnie

17-10-2022 14:51

Re: Rollout of the HUB5

Quote:

Originally Posted by ash45 (Post 36136848)

ive had 4 of those over the last 5 weeks still no updated upload, the only thing ive noticed each time is about half hours downtime with no actual differences in service lol

So i checked the HUB3 downstream and upstream channels. I still have 24 downstream channels but now have 5 upstream channels...I'm guessing when i get my HUB5 ill have 32 downstream channels and 5 upstream channels.

SnoopZ

17-10-2022 16:46

Re: Rollout of the HUB5

Quote:

Originally Posted by crazyronnie (Post 36137216)

I've got 31 down and 4 up.

crazyronnie

17-10-2022 17:44

Re: Rollout of the HUB5

Quote:

Originally Posted by SnoopZ (Post 36137255)

I've got 31 down and 4 up.

is that on the hub5 or hub3 Snoopz?

SnoopZ

17-10-2022 20:11

Re: Rollout of the HUB5

Quote:

Originally Posted by crazyronnie (Post 36137273)

is that on the hub5 or hub3 Snoopz?

Hub5.

alanbjames

17-10-2022 20:29

Re: Rollout of the HUB5

I had my hub5 today took them over 6 hours to activate because of system failure.

SirThomas

17-10-2022 22:07

Re: Rollout of the HUB5

So I've done a little testing and everything appears to be rather stable. I even plugged in my old trial WiFi pod and to my amazement it locked on instantly and works a treat - It never did work with my last hub3!
Quite handy for the occasional wired device at the far end of the house.

You need the 'Smart WiFi' option enabled on the hub for it to work, it must be noted.

Today I had about 30s of downtime and loads of T3's - Config file changed to cscp.boot and my modulation dropped to QAM32 (since reverted back to 64). Performance doesn't seem to have changed, nor the firmware version, however. Probably just some noise on the network locally.

If only VM could bring back the option to change DNS, I reckon this could be quite usable for me.

Tom

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