Re: Vivid 350?
 

Yeah my issue seems more to be I'm already on 300 so unless the agent is switched on and knows the option actually exists then it's not gonna happen for me I think!

Re: Vivid 350?
 

last week I was on LiveChat 4x and I've given up entirely trying to get a 350 config ... gonna just make do with 300 and forget about it! :rolleyes:

(seems to be dished out totally randomly (to me) depending on the mood of the agent in question) :(

Re: Vivid 350?
 

tbh dude (and I said this last week) it appears to be an upgrade which they are rolling out by area. There isn't a 300mbit and a 350mbit tier, there is one vivid 300 tier and if your area has been enabled for the speed upgrade then you'll get it. When I requested vivid 300 last week I was told it wasn't available in my area yet and I would automatically get it when it is but when I checked my account a few days ago they have put me down for 350. Many other users have stated how they got a surprise upgrade as well which is how I was alerted to it to start off with so I wouldn't be too despondent. You'll get it soon enough :hugs:

Re: Vivid 350?
 

So there is hope after all. :) I tried 2 times today to be put on 350, but CS said I need to wait. :D

Re: Vivid 350?
 

🍻 ... yep! Your right! 👊🏻 ... just gotta be patient! 😂

Re: Vivid 350?
 

i just logged in to my virgin media and shows i can get 350mb


http://imgur.com/FK1YOwQ

https://www.cableforum.co.uk/images/...2017/08/31.png

Re: Vivid 350?
 

I have the same can't get it online though still you either have to use the live chat or phone them

Re: Vivid 350?
 

they are an absolute bunch of muppets. When I rang up last week they said it was a tech visit because they would need to check the power levels etc so I waited a week so I could book a date when I knew I would be in for it.
Yodel have just turned up with a self install kit which I could have had a week ago :grind:

Anyways, here is a pre-shub3 speedtest on 200mbits with my shub2 (it has done so well :kiss:)

https://www.cableforum.co.uk/images/...2017/08/33.png


It took a while and many reboots to get it activated, download the latest firmware and get into modem mode etc but I can say it has been worth the wait:

https://www.cableforum.co.uk/images/...2017/08/34.png

I am provisioned for 400/22 on 20 downstream channels and 2 up.

Re: Vivid 350?
 

****.

Re: Vivid 350?
 

I'm now on VIVID 350 as well. They managed to screw up my order as well but a phone call managed to sort it all out.

https://www.cableforum.co.uk/images/...2017/08/37.png

Re: Vivid 350?
 

Why do you all need 380/21 for? Why? At present 80/20 is more than enough for every days streaming, downloading etc. I just don't understand why everyone's want this 380/21 so badly or is it to show off speed test or mine is faster than your?

If virgin media 380/21 or BT 330/30 is available to my house I wouldn't bother to have it. More than happy with my current 80/20 FTTC. Don't need faster than that at present.

Re: Vivid 350?
 

That's nice for you. My gran finds her 2mbit ADSL to be enough so perhaps we should all switch to that?

At times in our house there are 2 4k streams from Netflix happening in different rooms. This is 30mbit, but then I can be on my PC doing stuff. FTTC is only 55mbit for me.

When I download a new game from Steam, I want it now, not in 3 hours time. This service makes it pretty damn close to now.

I pay £43 a month for my 350mbit broadband, no phone line. It would be £44.99 for 55mbit from BT. Why would I pay more and get less?

Re: Vivid 350?
 

Because downloading 30GB+ on 80/20 takes bloody ages.

Re: Vivid 350?
 

I certainly don't want to download new gen. of PC games such as Battlefield 1 at 80mbit/sec when 388mbit is available to me now. The thought of having to spend 15 years on a 5mbit connection still gives me shudders... :sick:

---------- Post added at 12:01 ---------- Previous post was at 11:55 ----------

Anyway, so once again I contacted a CS rep via chat (4th attempt) and this time I was immediately upgraded to VIVID 350 from VIVID 300.

https://www.cableforum.co.uk/images/...2017/08/38.png

Re: Vivid 350?
 

http://beta.speedtest.net/result/6568434617


Decided to have VOOM 350 installed with the Hitron as a 2nd line to run along the TTB 80/20.

Didn't go with static IP as didn't fancy the whole GRE Tunnel idea isn't really required anyway.

Some comparisons : Voom 350

Pinging multiplay.co.uk [85.236.96.26] with 32 bytes of data:
Reply from 85.236.96.26: bytes=32 time=42ms TTL=54
Reply from 85.236.96.26: bytes=32 time=40ms TTL=54
Reply from 85.236.96.26: bytes=32 time=25ms TTL=53
Reply from 85.236.96.26: bytes=32 time=22ms TTL=53

Ping statistics for 85.236.96.26:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 22ms, Maximum = 42ms, Average = 32ms



TTB 80/20


Pinging multiplay.co.uk [85.236.96.26] with 32 bytes of data:
Reply from 85.236.96.26: bytes=32 time=16ms TTL=56
Reply from 85.236.96.26: bytes=32 time=16ms TTL=56
Reply from 85.236.96.26: bytes=32 time=15ms TTL=56
Reply from 85.236.96.26: bytes=32 time=16ms TTL=57

Ping statistics for 85.236.96.26:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 15ms, Maximum = 16ms, Average = 15ms



So where the VM will serve me well for large downloads. It wouldn't be wise to get rid of the TTB line for latency intensive applications or gaming as I expected.