Re: Consumer 4G launching October 2016
 

The site is absolutely useless ,all the 4g links just take you to the 3g tariffs and very kindly tell me which one i have ,i know which one i have and i would like to see the 4g tariffs please virgin

Re: Consumer 4G launching October 2016
 

Put the new sim in and it doesn't seem to like it at all.

Re: Consumer 4G launching October 2016
 

This afternoon I was on the phone for 90 minutes to Virgin Mobile, talking to 4 different people but I got what I wanted in the end.
It seems at 4pm this afternoon if you put http://store.virginmedia.com/virgin-...nthly-sim.html into your phone you were given cheaper prices than putting exactly the same address into your computer. The first three phone people would not accept this and in the end told me to ring 08001 831150.
I was put through to a charming gentleman in Manila and while his computer loaded he quizzed me about UK weather. He immediately grasped the problem. I have 3 mobile accounts. My own is on a 6 month half price deal so I am not changing that at present as I would lose the discount. The other two I have changed to 2Gb 4G 30 day contracts, one for 10 pounds a month and the second for some inexplicable reason 9 pounds.
As the price is 12 pounds when the website is loaded onto a computer I am happy, especially as in the conditions he had to read out it does include 0845 and 0870 numbers

Re: Consumer 4G launching October 2016
 

I got that but I just left for a while, turned off and on again and it found the network OK.

Re: Consumer 4G launching October 2016
 

I've waited overnight now and it's still not working. My wife is on EE and hers is fine.

Re: Consumer 4G launching October 2016
 

Where did you get the new 4G sim.,?

Re: Consumer 4G launching October 2016
 

Virgin sent it to me via yodel

Re: Consumer 4G launching October 2016
 

It refers to mobile data. Does it work for voice and text?

Re: Consumer 4G launching October 2016
 

Voice and text messages are working ok. I phoned them but it wasn't much help they say they are going to call back.

Re: Consumer 4G launching October 2016
 

Strange! I got mine from the local Virginmedia store in the high street. They did all that was necessary by setting it up on my account in the store. I didn't have my phone with me but as soon as I got home I fitted the new 4G sim and all was well.

I'm still considering the offer from 3 mobile at the moment. They are doing a no frills 4GB of data and unlimited calls and text for £9pm. Thats what I'm paying Virgin for 1GB. The Virgin deal is on a rolling month basis so can be cancelled anytime.

Re: Consumer 4G launching October 2016
 

......and now mine is working they removed and re added my data apparently.

Re: Consumer 4G launching October 2016
 

Any feedback on VM 4G speeds yet? I am thinking of switching from EE to VM and wondered if VM users are throttled (by EE) at all?

Re: Consumer 4G launching October 2016
 

[QUOTE=ianch99;35869250]Any feedback on VM 4G speeds yet? I am thinking of switching from EE to VM and wondered if VM users are throttled (by EE) at all?[/

http://www.dailymail.co.uk/sciencete...users-8GB.html

If they throttle 4G like 3G then it's after 3.5GB.

Re: Consumer 4G launching October 2016
 

There is no FUP limit on 4G. Currently on Virgin Mobile 4G you'll get up to 25Mbps

Re: Consumer 4G launching October 2016
 

are you allowed to tether on 4g?