Originally Posted by Chad (Post 35855797)

You don't have to wait for your contract to run out. If you don't accept the price increase you can leave Virgin, even if your only half way through.

http://www.moneysavingexpert.com/new...-up-to-42-year

"According to rules imposed by regulator Ofcom, if there are mid-contract increases to your monthly line rental, broadband or mobile bill that weren't announced before you joined, you can cancel your contract without paying early termination charges.

This normally only applies to contracts taken out after 23 January 2014. However, Virgin has chosen to allow all customers affected by these changes to leave, regardless of when they joined.

Virgin's formally notifying customers by letter – you've then 30 days from receipt to let Virgin know if you want to leave. From that point there's a 30-day notice period, meaning you'll have to pay for this many days as a minimum. If you've paid for a year's line rental upfront you also won't be able to get a refund."

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It's a great deal. I cancelled with Virgin nearly 4 years ago due to a price increase. I've had 50% off, 60% off, 50% off and 50% off with SKY ever since. I had to pay half price for my broadband in the first year but I've had it free ever since.

I keep a note in my calender to call SKY 31 days before my deal is coming to an end to cancel all my services. Each time they've came back with a great deal to keep me. They did leave me sweating once. All my services ended then the next day they offered me 60% off to come back. Took 14 bloody days to get my broadband back up and I ended up with a new phone number. Other than that I can't complain. No idea if they'll offer the same type of deals for SKYQ customers.

Originally Posted by frazzeld (Post 35855806)

It's scandalous, had to renegotiate to cover the last prise rise of £3.50......then the loyalty finished £11 discount, rang them again and could only offer me £2 loyalty to sign up for a further 12mths...I told them it wasn't worth the £2, reduced the services to TV M+, 100mb, never use the phone, sent a TIVO back and now it's going up again! how do sky provide broadband do you have to have a phone line?

Originally Posted by JPAC (Post 35855817)

Not received a VM price increase notification email or by post yet, anyone else?

Originally Posted by StereRowe (Post 35855821)

I'll be calling to cancel on behalf of myself, my elderly father in law and my ill brother in law. 3 different customers all cancelling. I wonder if they will let me do it in one call?

Originally Posted by Gavin78 (Post 35855899)

I'm coming upto 9 months into an 18month contract been on a deal that ends in OCT told them the £80 a month was too much and wanted to drop services but instead suggested to wife that she add sky movies and move to 200mb ontop of XL tv with weekend calls and that would be £56 a month..had a price increase of £3.50 since then so bill is more like £63 with a couple of extras.

They told wife not to worry about the £97 it will go upto after the discount because they always have offers on so it will never be that.

Looking at this thread if they don't give me offers again do I have a right to cancel services without charges when the price increase comes in? even though I'm in an 18mth contract?

Originally Posted by nashville (Post 35855927)

I have only the M tv in the bedroom as I have Freesat in the living room, I kept it in case the freesat dish failed at some point, but still have landline and broadband, I pay landline for the full year which helps, But V M is getting too greedy,