Re: It's really getting on my nerves now...
 

I've no more to do with this sadly. As a rule I don't help people who extract the urine with their connections. Looking at your utilisation about the only time you've stopped uploading in the past week is when it's broken :(

(Waits for the 'Oh my God they have stats like that?!?!?!')

Re: It's really getting on my nerves now...
 

That's entirely your call. You're not paid to help people via this website, so feel free to go in a huff.

I couldn't care less what stats NTL holds. I pay a premium for a fast connection, and i intend to use it. If NTL don't like it they can do something about it. I won't be changing my usage patterns. While they're at it they can knock off all the cloned modems.

Perhaps if i had a cloned modem i'd get a better level of service. ;)

Re: It's really getting on my nerves now...
 

Well I have found that if I set my upload limit on bit torrent to around 25kbp then the connection stays stable for a lot longer, it still drops but maybe only 1-2 times a week now rather than a few times a day when the uplod was maxing out.

Re: It's really getting on my nerves now...
 

I can't believe what I just read from earlier tonight. I have just removed a bunch of ranting posts that have little to do with the original topic. Please think before you post people - we don't need threads full of members ranting at other members. Thanks. :)

Re: It's really getting on my nerves now...
 

Thank you.

Re: It's really getting on my nerves now...
 

as i said, mine happens when the connection's idle too, so i don't think it's that.

It happens at full pelt whether i'm getting something via BT, FTP or NNTP, via many threads or one thread. if it's that the ntl hardware can't handle it, i'll be very surprised.

either way, it happens at idle.

Re: It's really getting on my nerves now...
 

Well I never said mine doesn't do it while idle sometimes, but most of the time it is while downloading, at least try and trottle your upload for a few days to give it a try.

Re: It's really getting on my nerves now...
 

Well seems to me the problem is pretty much sorted out now as it has been a couple of days since it happened.

Would be nice to see some sort of thanks been given out though

Re: It's really getting on my nerves now...
 

I presume cloned modems are people getting online without paying?

Re: It's really getting on my nerves now...
 

Yes it is :(

Re: It's really getting on my nerves now...
 

I'll give it a bash. I don't want a connection that does it occasionally, rather than lots. I want a connection that doesn't do it at all. I didn't have these problems with DSL, and lots of other people don't have these problems with cable, so i expect it to not happen at all, not just not happen much.

happened again at 7:55am :)

I've been very thankful to those who've helped me, both here and on the phone. It's still not fixed yet though. :(

Re: It's really getting on my nerves now...
 

Here is an idea - demand they re-lay all your cabling, and connect you to a different tap at the streetside cabinet?

Also, the problem with bittorrent/emule/p2p apps and the NTL modems is that the high amount of connections per second is too much for the modem's internal tcp/ip software, which then crashes. I got this also when Telewest issued me with a Webstar modem, when I demanded a Motorola Surfboard, the problem stopped. The problem is that the Ambit modem's NTL use are cheap, and rubbish. Sadly, you can no longer purchase your own Surfboard modem and have NTL connect it, as I would have done this long ago.

The SB modems also run a lot cooler, which is unusual considering they have the mains power supply built into them and not seperate as the Ambit modem does.

Re: It's really getting on my nerves now...
 

I'll get onto CS in the morning. I want a moon too. On a stick. :) I expect them to fix it, where reasonable, but if it'd cost them that much i'd expect them to tell me to put up with it or **** off. if there even IS room in the cab.

Thing is, as i've said before a bajillion times, it happens at idle. I can literally be sitting idling in irc, not even in a chan, and blethering on MSN messenger, and it'll disconnect me. It wouldn't surprise me if it's NTL's crappy hardware, but i had NTL 2 flats ago, and it wasn't nearly as bad as this. I do believe it broke on occasion (memory's hazy) but definitely not several times a day.

If it WAS the hardware though, why aren't more people getting problems? sure, there are a few threads here and at ntlhell, but not THAT many of us are having the problems.

Also, if it IS the hardware, why don't they give me a spanky new blue 250? Still made by ambit, but better?

Re: It's really getting on my nerves now...
 

that would be a waste of time and money.... the problem is not with power levels or signal quality so a repull won't do anything to fix this.

Re: It's really getting on my nerves now...
 

Ummm .... I got my cable renewed at your suggestion. Was this a waste of time? It certainly hasn't improved things. I am still getting regular drop-outs when dl'ing from news.ntlworld.com.

Any other suggestions?