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-   -   General : Virgin Media & UKTV+ITV Channels (https://www.cableforum.uk/board/showthread.php?t=33706598)

gba93 31-07-2018 15:28
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Mr K (Post 35957451)
Brilliant :D Still won't move to BT though

telegramsam 31-07-2018 15:46
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by gba93 (Post 35957454)
Brilliant :D Still won't move to BT though
Love it! Thanks for sharing it.

RichardCoulter 31-07-2018 15:55
Re: Virgin Media & UKTV+ITV Channels
 
Re: The return of the UKTV channels.

CS staff are likely to be the last to know about any developments and have been known to openly lie to customers (including myself) to keep their custom, put them back into a contract, extend their existing contract etc.

I would take this with a pinch of salt for the moment; especially as VM have recently removed all the UKTV feeds that were running in the background.

Having said that, even the return of the FTA channels would be something.

OLD BOY 31-07-2018 16:24
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Dave42 (Post 35957449)
uktv still saying unlikely

Official UKTV
‏
Verified account

@UKTV
22m
22 minutes ago


More
Replying to @mrsp1974 @virginmedia
Hi, at the moment it's looking unlikely that we'll be retuning to Virgin Media. We are truly sorry that this has happened.

---------- Post added at 15:08 ---------- Previous post was at 15:05 ----------

Official UKTV
‏
Verified account

@UKTV
21m
21 minutes ago


More
Replying to @evcarmike @SkyUK and 2 others
Hi Mike, we know there's a lot of information flying around which is frustrating. We can’t give our channels away for free to a company that charges our viewers to watch but not does not pass any of that back to us to invest in more shows. We're sorry that his has happened


To invest in more shows? That's a laugh!

MatthewEastaugh 31-07-2018 17:01
Re: Virgin Media & UKTV+ITV Channels
 
Sigh. Okay then, let's go around the loop one more time:

You: HAHA THEY HAVE NO NEW SHOWS!

Others: Yes they do, like Taskmaster, Red Dwarf, Judge Romesh, the Comic Strip Presents one-offs, Most Haunted etc etc...

You: HAHA I DO NOT LIKE THOSE SHOWS! I prefer QUALITY channels and shows!

Others: ..but some people do like those shows, that's the point. And without any money being paid to them, they have no budget to make them.

You: HAHA fair enough but they're not coming back so they shall get NEW QUALITY CHANNELS WITH THE SAME MONEY INSTEAD!

Others: So basically, Sky Atlantic and AMC (if they can negotiate those rights), and that's about it because there's not many other channels about and Virgin doesn't have their own?

You: HAHA yes!

*a day goes past*
*cycle repeats*

Mad Max 31-07-2018 17:04
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by MatthewEastaugh (Post 35957465)
Sigh. Okay then, let's go around the loop one more time:

You: HAHA THEY HAVE NO NEW SHOWS!

Others: Yes they do, like Taskmaster, Red Dwarf, Judge Romesh, the Comic Strip Presents one-offs, Most Haunted etc etc...

You: HAHA I DO NOT LIKE THOSE SHOWS! I prefer QUALITY channels and shows!

Others: ..but some people do like those shows, that's the point. And without any money being paid to them, they have no budget to make them.

You: HAHA fair enough but they're not coming back so they shall get NEW QUALITY CHANNELS WITH THE SAME MONEY INSTEAD!

Others: So basically, Sky Atlantic and AMC (if they can negotiate those rights), and that's about it because there's not many other channels about and Virgin doesn't have their own?

You: HAHA yes!

*a day goes past*
*cycle repeats*
^ ^ Isn't that what UKTV does anyway...…..:D

MatthewEastaugh 31-07-2018 17:18
Re: Virgin Media & UKTV+ITV Channels
 
Badoom-tish.

japitts 31-07-2018 18:06
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by RichardCoulter (Post 35957457)
Re: The return of the UKTV channels.

CS staff are likely to be the last to know about any developments and have been known to openly lie to customers (including myself) to keep their custom, put them back into a contract, extend their existing contract etc.
Very true, and a timely moment to remind people. However... if and only if CS staff start to say the same thing to lots of different callers, that's when it may be coming from a carefully-phrased briefing.

Quote:
Originally Posted by RichardCoulter (Post 35957457)
I would take this with a pinch of salt for the moment; especially as VM have recently removed all the UKTV feeds that were running in the background.
Where have you got this from? I'm not suggesting you're right or wrong, but just genuinely curious.

RichardCoulter 31-07-2018 18:33
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by japitts (Post 35957476)
Very true, and a timely moment to remind people. However... if and only if CS staff start to say the same thing to lots of different callers, that's when it may be coming from a carefully-phrased briefing.

Where have you got this from? I'm not suggesting you're right or wrong, but just genuinely curious.
A source that monitors what VM are up to with their network.

Hom3r 31-07-2018 21:58
Re: Virgin Media & UKTV+ITV Channels
 
Well I have a way to get Alibi, so no real loss.

I do like to watch HIGMNFY, QI XL & Mock the week.

Taf 01-08-2018 12:23
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
10 ways to have more money
4 hrs ·

You may have seen Virgin Media customers are having problems accessing UKTV channels (e.g. Dave, Really, Gold & Yesterday) as the two companies fight over costs etc.

Because of this, many have decided to complain (rightfully so) and either got a reduced bill (£13-£30 monthly reduction) or were allowed to simply walk away from their contract completely, without any fees.

So if you're a Virgin Media customer and you miss those channels, go on live chat or pick up the phone and complain (politely) to Virgin Media about this and see what they will offer you.

Thanks to Kevin.
https://www.facebook.com/10ways/?hc_...5RTjlo&fref=nf

RobboEdin 01-08-2018 14:55
Re: Virgin Media & UKTV+ITV Channels
 
When did UKTV stop lying? I thought there were no ongoing discussions?

https://twitter.com/uktv/status/1024...393477632?s=21

MatthewEastaugh 01-08-2018 15:24
Re: Virgin Media & UKTV+ITV Channels
 
You know, it is possible that there were no ongoing discussions when they said there weren't, and that there are some now...

Dave42 01-08-2018 15:30
Re: Virgin Media & UKTV+ITV Channels
 
and it very unlikely they come back

dodgem22 01-08-2018 18:52
Re: Virgin Media & UKTV+ITV Channels
 
Current wait time for retentions 20 minutes dont know for sure if its related but I suspect it is.

For those of us who miss these channels it really is time they came to some sort of an agreement.

Dave42 01-08-2018 18:55
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by dodgem22 (Post 35957637)
Current wait time for retentions 20 minutes dont know for sure if its related but I suspect it is.

For those of us who miss these channels it really is time they came to some sort of an agreement.
hope the negotiations team aint digging in like the twitter teams as a deal looking very unlikely

OLD BOY 01-08-2018 18:59
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by dodgem22 (Post 35957637)
Current wait time for retentions 20 minutes dont know for sure if its related but I suspect it is.

For those of us who miss these channels it really is time they came to some sort of an agreement.
Well, surely, it’s up to the seller to supply what the buyer wants at a price the buyer is prepared to pay.

To my mind, that means UKTV needs to do better.

---------- Post added at 18:59 ---------- Previous post was at 18:57 ----------

Quote:
Originally Posted by Dave42 (Post 35957638)
hope the negotiations team aint digging in like the twitter teams as a deal looking very unlikely
Well the UKTV Twitter posts certainly aren’t helping their relationship with VM. If UKTV want a deal, deliberately winding up the people you want to do a deal with ain’t the way to go about it.

dodgem22 01-08-2018 19:15
Re: Virgin Media & UKTV+ITV Channels
 
I agree the UKTV twitter posts are not helpful. It said wait time 20 minutes been waiting 28 now and still waiting, I feel sorry for the call center staff I really do.

Itshim 01-08-2018 19:26
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by dodgem22 (Post 35957642)
I agree the UKTV twitter posts are not helpful. It said wait time 20 minutes been waiting 28 now and still waiting, I feel sorry for the call center staff I really do.
Took around 10mins last Thursday afternoon .Offered a discount with out even trying.Question are all "ones" accounts be: seen when speaking to retentions.Have a number of accounts payable from the same address . wondering if this why l seem not to have a problem when "moaning":confused:

Mr K 01-08-2018 19:33
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by OLD BOY (Post 35957640)
Well, surely, it’s up to the seller to supply what the buyer wants at a price the buyer is prepared to pay.

To my mind, that means UKTV needs to do better.

---------- Post added at 18:59 ---------- Previous post was at 18:57 ----------



Well the UKTV Twitter posts certainly aren’t helping their relationship with VM. If UKTV want a deal, deliberately winding up the people you want to do a deal with ain’t the way to go about it.
Twitter posts usually tell you who is in the 'box seat'. UKTV have the channels, VM want them but aren't prepared to pay, even though there has been no increase in costs. UKTV seem happy to continue on without VM. VM have miscalculated and their customers lose out. Only one party responsible for this situation.

Itshim 01-08-2018 19:41
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Mr K (Post 35957646)
Twitter posts usually tell you who is in the 'box seat'. UKTV have the channels, VM want them but aren't prepared to pay, even though there has been no increase in costs. UKTV seem happy to continue on without VM. VM have miscalculated and their customers lose out. Only one party responsible for this situation.
Think you are grasping at straws . The loser is UKTV it will hit them in the pocket far more than Virgin. Hence all there moaning on twitter. You don't sell enough of your product you go bust .Just look at the high st. If you really want them back STOP moaning disinterest is the strongest weapon in Virgins arson:D

alwaysabear 01-08-2018 19:48
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Mr K (Post 35957646)
Twitter posts usually tell you who is in the 'box seat'. UKTV have the channels, VM want them but aren't prepared to pay, even though there has been no increase in costs. UKTV seem happy to continue on without VM. VM have miscalculated and their customers lose out. Only one party responsible for this situation.
There are always to sides to a story, you seem to blame just one party.
We are only talking about a minority of customers, people will complain just to get money off their bill.
We will have to wait for churn figures some way down the line to see how many people actually cancelled.

dodgem22 01-08-2018 19:59
Re: Virgin Media & UKTV+ITV Channels
 
In my case I complained because I now have to source the channels from elsewhere at extra cost to myself in addition to what I already pay Virgin. Both sides are to blame here with the customers who like the missing channels stuck in the middle.

I only complain in genuine cases not just to try and get money off my bill. All calls are logged VM and others know who the constant complainers are and who are just trying it on.

Inactive Digital 01-08-2018 20:02
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Mr K (Post 35957646)
Twitter posts usually tell you who is in the 'box seat'. UKTV have the channels, VM want them but aren't prepared to pay, even though there has been no increase in costs. UKTV seem happy to continue on without VM. VM have miscalculated and their customers lose out. Only one party responsible for this situation.
According to David Bouchier on The Media Show, UKTV increased the cost and refused to negotiate - a point that wasn't refuted by Steve North. Virgin have offered to restore the free channels at no cost to UKTV.

Mr K 01-08-2018 20:04
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by alwaysabear (Post 35957650)
There are always to sides to a story, you seem to blame just one party.
We are only talking about a minority of customers, people will complain just to get money off their bill.
We will have to wait for churn figures some way down the line to see how many people actually cancelled.
Too right I blame one side.There has been no change in costs from.UKTV; VM tried a bullying 'we've decided not to pay anymore' tactic and created this situation. Are these savings being passed to customers, or will we be rewarded with a price rise as soon as the dust has settled?

denphone 01-08-2018 20:24
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by muppetman11 (Post 35957231)
Both Netflix and Amazon have good stuff that said they also have lots of junk as well.
+1

---------- Post added at 20:23 ---------- Previous post was at 20:22 ----------

Quote:
Originally Posted by RobboEdin (Post 35957302)
UKTV telling Virgin Media customers to switch suppliers is just childish and reeks of desperation.
Indeed its utterly pathetic.

---------- Post added at 20:24 ---------- Previous post was at 20:23 ----------

Quote:
Originally Posted by gba93 (Post 35957454)
Brilliant :D Still won't move to BT though
Nor us either.

RichardCoulter 01-08-2018 20:38
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by alwaysabear (Post 35957650)
There are always to sides to a story, you seem to blame just one party.
We are only talking about a minority of customers, people will complain just to get money off their bill.
We will have to wait for churn figures some way down the line to see how many people actually cancelled.
Well, the BARB figures for the week that the channels were removed from VM are due out on Monday, so we will be able to tell how this has affected UKTV.

We'll need to inspect the next quarterly results from VM to see how it's affected them. Does anyone know when it's due?

---------- Post added at 20:38 ---------- Previous post was at 20:36 ----------

Quote:
Originally Posted by denphone (Post 35957662)
+1

---------- Post added at 20:23 ---------- Previous post was at 20:22 ----------



Indeed its utterly pathetic.

---------- Post added at 20:24 ---------- Previous post was at 20:23 ----------



Nor us either.
I can see why this could be seen as an act of antagonism from UKTV too, but if someone had a product that Asda stopped selling, i'm sure that the manufacturer would point out that if was still available at Tesco in order to try and reduce their lost sales.

alwaysabear 01-08-2018 21:46
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Inactive Digital (Post 35957652)
According to David Bouchier on The Media Show, UKTV increased the cost and refused to negotiate - a point that wasn't refuted by Steve North. Virgin have offered to restore the free channels at no cost to UKTV.
As I said to Mr K there are two sides to a story which he obviously refutes.

japitts 02-08-2018 08:14
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Mr K (Post 35957654)
Too right I blame one side.There has been no change in costs from.UKTV; VM tried a bullying 'we've decided not to pay anymore' tactic and created this situation. Are these savings being passed to customers, or will we be rewarded with a price rise as soon as the dust has settled?
Someone on here posted a link to the PR after UKTV & VM last signed a couple of years back, and there was mention of OD rights to the BBC archive and suchlike. It's well known that's now been signed over to Netflix and has been removed from the table.

But of course, it's all VM's fault ;)

Mr K 02-08-2018 09:05
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by japitts (Post 35957717)
Someone on here posted a link to the PR after UKTV & VM last signed a couple of years back, and there was mention of OD rights to the BBC archive and suchlike. It's well known that's now been signed over to Netflix and has been removed from the table.

But of course, it's all VM's fault ;)
Don't really get the obsession with On Demand. 83% still watch linear TV, and if you haveTivo, OD is not really needed. There's always iPlayer for current BBC stuff and they are increasingly including Box Sets of older series. Bit of a red herring excuse from VM imho.

Angua 02-08-2018 09:11
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Mr K (Post 35957720)
Don't really get the obsession with On Demand. 83% still watch linear TV, and if you haveTivo, OD is not really needed. There's always iPlayer for current BBC stuff and they are increasingly including Box Sets of older series. Bit of a red herring excuse from VM imho.
Perfect example. Other half found part 3 of something on the History channel that looked interesting, but not on demand without a subscription upgrade. As we did not have the History channel before the swap, Tivo is useless.

One of the issues Virgin have with UKTV is the on-demand service, then when they offer replacements to make up for the loss of UKTV they still do not include on-demand versions.

SonicMaster 02-08-2018 11:27
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Angua (Post 35957721)
Perfect example. Other half found part 3 of something on the History channel that looked interesting, but not on demand without a subscription upgrade. As we did not have the History channel before the swap, Tivo is useless.

One of the issues Virgin have with UKTV is the on-demand service, then when they offer replacements to make up for the loss of UKTV they still do not include on-demand versions.
I think that HISTORY HD being available on the lower packs is very much a temporary thing, and in time it will be only for Full House customers.

HISTORY in SD and the +1 are not available on my Mix pack and neither is the Catch Up or Box Sets content. The clues are there!

Angua 02-08-2018 12:20
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by SonicMaster (Post 35957728)
I think that HISTORY HD being available on the lower packs is very much a temporary thing, and in time it will be only for Full House customers.

HISTORY in SD and the +1 are not available on my Mix pack and neither is the Catch Up or Box Sets content. The clues are there!
Then they should not even think of this as being a fair replacement for the UKTV equivalent lost.

People using the Tivo box to compensate for not having on-demand, only works if you can access all of a series, which in this situation you cannot.

bolgerp 02-08-2018 13:20
Re: Virgin Media & UKTV+ITV Channels
 
This may have been answered before but I can't find where, so apologies in advance.... I have the Full House package (and have had since I joined 2.5 years ago). I may be wrong but apart from a small number of the "new" channels, I think I already had these as part of the Full House bundle.. or at least it seems that way... for example, I thought I always had History HD/More 4 etc. If so, I wonder how many of the so called "new" channels are actually new to the Full House bundle? Also, several of the channels seem to be listed twice in two separate locations on the EPG, especially in the HD subset... like Paramount HD and History HD.. is this the same for everyone else?

Mad Max 02-08-2018 14:00
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Mr K (Post 35957720)
Don't really get the obsession with On Demand. 83% still watch linear TV, and if you haveTivo, OD is not really needed. There's always iPlayer for current BBC stuff and they are increasingly including Box Sets of older series. Bit of a red herring excuse from VM imho.

Source.

denphone 02-08-2018 14:34
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Mad Max (Post 35957761)
Source.
https://www.marketingcharts.com/tele...sumption-81289

https://techcrunch.com/2017/05/26/ni...the-tv-screen/

http://www.cityam.com/287922/bbcs-hu...s-us-linear-tv

Mr K 02-08-2018 14:35
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Mad Max (Post 35957761)
Source.
https://www.digitaltveurope.com/2017...pen-platforms/
Granted it was last year but things haven't changed that much.

Anyway bit of a result from retentions, £50 credit and an extra £10 discount, on top of the £8 loyalty discount I only negotiated last month. Give them a ring, it's an open goal. Still rather have the UKTV channels though.

Raider999 02-08-2018 14:50
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Mr K (Post 35957720)
Don't really get the obsession with On Demand. 83% still watch linear TV, and if you haveTivo, OD is not really needed. There's always iPlayer for current BBC stuff and they are increasingly including Box Sets of older series. Bit of a red herring excuse from VM imho.
Regarding OD - you need to talk to OB as obviously 83% are wrong as streaming is the future.

denphone 02-08-2018 14:55
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Raider999 (Post 35957769)
Regarding OD - you need to talk to OB as obviously 83% are wrong as streaming is the future.
He certainly is the man of great wisdom , predictions and changing his mind all the time.:D

pip08456 02-08-2018 14:55
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Raider999 (Post 35957769)
Regarding OD - you need to talk to OB as obviously 83% are wrong as streaming is the future.
Isn't OD in theory streaming?

Mr K 02-08-2018 14:57
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by denphone (Post 35957771)
He certainly is the man of great wisdom , predictions and changing his mind all the time.:D
OB is indeed a very wise man ( well he says he is anyway ;) )

Mad Max 02-08-2018 15:06
Re: Virgin Media & UKTV+ITV Channels
 
I don't think OB, is arguing that people don't watch content on a TV screen, Den, as for the last link I think he's always said that linear will always be watched when its a live sporting event, I have anyway, but there's no doubt that people's viewing habits have, and are changing to watch TV when it suits them, rather than sitting down to watch at the scheduled time.

Mr K 02-08-2018 15:23
Re: Virgin Media & UKTV+ITV Channels
 
They loss of VM hasn't really affected UKTV. They had the most watched pay TV programme on Tuesday night !
https://mobile.twitter.com/UKTV/stat...7Ctwgr%5Etweet

alwaysabear 02-08-2018 15:26
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Mr K (Post 35957778)
They loss of VM hasn't really affected UKTV. They had the most watched pay TV programme on Tuesday night !
https://mobile.twitter.com/UKTV/stat...7Ctwgr%5Etweet
Just goes to show not many on VM watched UKTV.;)

Mr K 02-08-2018 15:28
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by alwaysabear (Post 35957779)
Just goes to show not many on VM watched UKTV.;)
Just goes to show there is a big market for these channels, whatever your own preferences are.

Mad Max 02-08-2018 15:33
Re: Virgin Media & UKTV+ITV Channels
 
Can't believe people pay to watch repeats.....

Mr K 02-08-2018 15:38
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Mad Max (Post 35957782)
Can't believe people pay to watch repeats.....
That's 99% of cable TV mate. Can't believe some pay so much to watch football, boxing, American high school romp films etc. But each to their own ,it's good to have a choice, which VM are limiting.

spiderplant 02-08-2018 15:49
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Mad Max (Post 35957761)
Source.
90.2% according to Ofcom

https://www.ofcom.org.uk/__data/asse...ns-2018-uk.pdf

Mad Max 02-08-2018 15:54
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by spiderplant (Post 35957788)
That's a long document, cant see where they say 90.2% watch repeats!

---------- Post added at 15:54 ---------- Previous post was at 15:54 ----------

Quote:
Originally Posted by Mr K (Post 35957785)
That's 99% of cable TV mate. Can't believe some pay so much to watch football, boxing, American high school romp films etc. But each to their own ,it's good to have a choice, which VM are limiting.

Nah... and the football etc isn't repeats....

muppetman11 02-08-2018 15:56
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Mad Max (Post 35957790)
That's a long document, cant see where they say 90.2% watch repeats!

---------- Post added at 15:54 ---------- Previous post was at 15:54 ----------




Nah... and the football etc isn't repeats....
Most of those none football viewers are subsidising the cost of BT Sport for you.;)

Mad Max 02-08-2018 15:57
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by muppetman11 (Post 35957792)
Most of those none football viewers are subsidising the cost of BT Sport for you.;)

I'd say that's wrong, I don't pay for BT sport, ask spiderman…..;)

denphone 02-08-2018 16:02
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Mad Max (Post 35957774)
I don't think OB, is arguing that people don't watch content on a TV screen, Den, as for the last link I think he's always said that linear will always be watched when its a live sporting event, I have anyway, but there's no doubt that people's viewing habits have, and are changing to watch TV when it suits them, rather than sitting down to watch at the scheduled time.
l think its becoming quite clear MM that many TV viewers regard Amazon Prime video , Netflix and Now TV as nice little add ons to their main linear TV viewing to in where they dip in and out of when it suits them.

Wild Oscar 02-08-2018 18:06
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Mad Max (Post 35957782)
Can't believe people pay to watch repeats.....
Ha Ha!! Do you remember the TV adds from years ago?
Quote:
Digital TV is coming ... hundreds of channels of QUALITY programming straight to your living room ...
Yeah ... right

Raider999 02-08-2018 18:21
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Wild Oscar (Post 35957812)
Ha Ha!! Do you remember the TV adds from years ago?


Yeah ... right
Nope, never watch adverts - a benefit of recorders.:D

OLD BOY 02-08-2018 20:19
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by denphone (Post 35957794)
l think its becoming quite clear MM that many TV viewers regard Amazon Prime video , Netflix and Now TV as nice little add ons to their main linear TV viewing to in where they dip in and out of when it suits them.
Well, if they do, they are missing out big time. There is a far better choice on the streaming services. However, for some strange reason, when people are tired, they find it less brain work just to access the 'normal' channels, even though this gives them a worse viewing experience with commercials that are often of better quality than the programme being shown!

I have to admit, that even I have not been that drunk to think or do such a thing!

Just choose Netflix, pick a programme from your previously annotated watch list and enjoy.

telegramsam 02-08-2018 21:07
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by OLD BOY (Post 35957832)
Well, if they do, they are missing out big time. There is a far better choice on the streaming services. However, for some strange reason, when people are tired, they find it less brain work just to access the 'normal' channels, even though this gives them a worse viewing experience with commercials that are often of better quality than the programme being shown!

I have to admit, that even I have not been that drunk to think or do such a thing!

Just choose Netflix, pick a programme from your previously annotated watch list and enjoy.
That of course is your opinion and you're entitled to it. For me I watch the programs I actually want to watch,either through a recording or from the channel itself,or like right now I switch the TV off and enjoy the silence.
I don't know if Netflix has improved since then but when I had a 3 month free trial several years ago I honestly never watched one single program because has hard as I tried to find something of interest I couldn't find anything.

Dave42 02-08-2018 21:33
Re: Virgin Media & UKTV+ITV Channels
 
uktv tweets have changed a bit they dropped it very unlikely to return bit maybe a sign they might be a deal sometime soon hopefully

OLD BOY 02-08-2018 21:36
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by telegramsam (Post 35957840)
That of course is your opinion and you're entitled to it. For me I watch the programs I actually want to watch,either through a recording or from the channel itself,or like right now I switch the TV off and enjoy the silence.
I don't know if Netflix has improved since then but when I had a 3 month free trial several years ago I honestly never watched one single program because has hard as I tried to find something of interest I couldn't find anything.
Well, I'm finding it difficult to understand what kind of programme you were looking for, then. Just looking through the Netflix Originals would give you a better choice than the terrestrials and pay tv.

Clearly, if your preference is sport, you wouldn't find anything, and if you prefer reality TV you would be better off with Hayu.

If it's quality dramas you were after, how could you miss stuff like The Crown, Bloodline, Travelers, Secret City, Seven Seconds, The Sinner, Queen of the South, Glitch, 13 Reasons Why, Ozark, House of Cards, Narcos, Mindhunter, Better Call Saul... ? The list goes on and on. Can you honestly tell me that you have as big a choice as that on the terrestrials and pay tv together, for which you are paying £40 or more when you can have all that for less than a tenner?

Have you really looked at the amazing choice on Netflix?

Media Boy UK 02-08-2018 22:35
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Dave42 (Post 35957845)
uktv tweets have changed a bit they dropped it very unlikely to return bit maybe a sign they might be a deal sometime soon hopefully
Have UKTV remove all the "very unlikely to return" tweets? I cant see any on their twitter page.

Dave42 02-08-2018 22:43
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Media Boy (Post 35957861)
Have UKTV remove all the "very unlikely to return" tweets? I cant see any on their twitter page.
looks like it MB

edit last one was over 10 hr ago

https://twitter.com/UKTV/status/1024983924861272064

OLD BOY 02-08-2018 22:49
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Dave42 (Post 35957862)
looks like it MB
VM may want to pay less still given their reduced placing on the EPG.

1andrew1 02-08-2018 22:51
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Dave42 (Post 35957862)
looks like it MB
Sounds slightly promising...

Media Boy UK 02-08-2018 22:52
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Dave42 (Post 35957862)
looks like it MB
:2cents::hugs::handshake?

Dave42 02-08-2018 22:54
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Media Boy (Post 35957865)
:2cents::hugs::handshake?
last one was 10 hours go so hopefully been progress since then I be keeping a eye on there tweets

Media Boy UK 02-08-2018 23:02
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by OLD BOY (Post 35957863)
VM may want to pay less still given their reduced placing on the EPG.
Do everyone know if Virgin Media UK has sold any of the UKTV Channels numbers to an other broadcaster?

But Virgin Media may need to keep 124 to 129 free for this:

https://www.ofcom.org.uk/consultatio...minence-regime

Ofcom says late last week: Under NEW Ofcom proposals:
*Virgin Media will be forced to promote S4C, local TV and BBC Alba (Plus make room for BBC 4 and BBC 4 HD in Scotland when BBC Scotland and BBC Scotland HD launch) up its EPG."

telegramsam 03-08-2018 08:24
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by OLD BOY (Post 35957846)
Well, I'm finding it difficult to understand what kind of programme you were looking for, then. Just looking through the Netflix Originals would give you a better choice than the terrestrials and pay tv.

Clearly, if your preference is sport, you wouldn't find anything, and if you prefer reality TV you would be better off with Hayu.

If it's quality dramas you were after, how could you miss stuff like The Crown, Bloodline, Travelers, Secret City, Seven Seconds, The Sinner, Queen of the South, Glitch, 13 Reasons Why, Ozark, House of Cards, Narcos, Mindhunter, Better Call Saul... ? The list goes on and on. Can you honestly tell me that you have as big a choice as that on the terrestrials and pay tv together, for which you are paying £40 or more when you can have all that for less than a tenner?

Have you really looked at the amazing choice on Netflix?
First of all not sure if those programs were around several years ago? That aside I wouldn't get Sky Sports,BT Sports, or programs such as Elementary, Quantico,Harrow,Carter,Shades Of Blue,Ransom,Private Eyes,Stitches,Stan Lee's Lucky Man,Chicago Fire,The Walking Dead. Add to that the many programs I watch on terrestrial TV such as Chicago PD,The Magicians, Supernatural, Gotham,Rookie Blue, Coronation Street. I really wouldn't find the time to watch anything else,assuming I could find something that grabbed my attention on Netflix.

OLD BOY 03-08-2018 09:17
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by telegramsam (Post 35957885)
First of all not sure if those programs were around several years ago? That aside I wouldn't get Sky Sports,BT Sports, or programs such as Elementary, Quantico,Harrow,Carter,Shades Of Blue,Ransom,Private Eyes,Stitches,Stan Lee's Lucky Man,Chicago Fire,The Walking Dead. Add to that the many programs I watch on terrestrial TV such as Chicago PD,The Magicians, Supernatural, Gotham,Rookie Blue, Coronation Street. I really wouldn't find the time to watch anything else,assuming I could find something that grabbed my attention on Netflix.
Not if you terminated your Virgin subscription and had no access to Freeview, I agree. I was really amazed at the comment that nothing could be found to watch on Netflix, that's all!

telegramsam 03-08-2018 09:42
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by OLD BOY (Post 35957887)
Not if you terminated your Virgin subscription and had no access to Freeview, I agree. I was really amazed at the comment that nothing could be found to watch on Netflix, that's all!
It's all about opinions and as I said it was several years ago when I had a 3 month free trial of Netflix through my Virgin box. I'm no longer with Virgin but maybe if Sky ever get a Netflix app I might be tempted to try again or I buy a new TV with the Netflix app.
It's good that we all have different opinions, it makes life more interesting,don't you agree?

Gavin-D 03-08-2018 10:03
Re: Virgin Media & UKTV+ITV Channels
 
The tone of the tweets has deffo changed

"We have been listening to all viewer feedback and continue to talk to Virgin"

"At the moment there’s no news but we are continuing discussions with Virgin. Thank you for your support, our loyal viewers like yourself mean the world to us"

"Currently there’s no news but we are continuing discussions with Virgin"

Mr K 03-08-2018 10:52
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Gavin-D (Post 35957894)
The tone of the tweets has deffo changed

"We have been listening to all viewer feedback and continue to talk to Virgin"

"At the moment there’s no news but we are continuing discussions with Virgin. Thank you for your support, our loyal viewers like yourself mean the world to us"

"Currently there’s no news but we are continuing discussions with Virgin"
Be a laugh if VM do end up getting all the channels back, after having lost many customers and given extra discounts !

RichardCoulter 03-08-2018 10:57
Re: Virgin Media & UKTV+ITV Channels
 
Indeed it would and these customers are unlikely to ever come back now that they have been made aware of the insecurity of the platform. Statistically they will also tell far more people about their negative experience with Virgin Media than people who had a good experience.

Even if VM achieve some of what they wanted, it will have cost them dearly.

Mr K 03-08-2018 11:21
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by RichardCoulter (Post 35957904)
Indeed it would and these customers are unlikely to ever come back now that they have been made aware of the insecurity of the platform. Statistically they will also tell far more people about their negative experience with Virgin Media than people who had a good experience.

Even if VM achieve some of what they wanted, it will have cost them dearly.
This whole mess might have highlighted to some that Yesterday/Drama are on Freeview (along with a lot of other channels) and they don't have to pay for the ones they actually watch. VM certainly won't get those customers back !

OLD BOY 03-08-2018 13:44
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by RichardCoulter (Post 35957904)
Indeed it would and these customers are unlikely to ever come back now that they have been made aware of the insecurity of the platform. Statistically they will also tell far more people about their negative experience with Virgin Media than people who had a good experience.

Even if VM achieve some of what they wanted, it will have cost them dearly.
The missing Sky channels a while back did not cause the earthquake you are predicting and it won't happen this time either, no matter how much some are willing this to happen.

Life will go on, and Virgin will survive to fight another day. And Virgin will have shown that it is not a pushover for content providers to take advantage of.

vincerooney 03-08-2018 13:49
Re: Virgin Media & UKTV+ITV Channels
 
I would imagine no one is winning in this battle. VM have lost a lot of customers. did anyone get a discount? I sent an angry email in but just got an apology not a discount. Maybe i need to use certain words if anyone can help....

As for UKTV they've been acting quite aggressive and dismissive but the advertisement loss will soon bite into them won't it? Its not like they have BSKYB deep pockets to deal with like when the sky channels went off air. This will start to hurt them just as much if not already

OLD BOY 03-08-2018 13:53
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by vincerooney (Post 35957962)
I would imagine no one is winning in this battle. VM have lost a lot of customers. did anyone get a discount? I sent an angry email in but just got an apology not a discount. Maybe i need to use certain words if anyone can help....

As for UKTV they've been acting quite aggressive and dismissive but the advertisement loss will soon bite into them won't it? Its not like they have BSKYB deep pockets to deal with like when the sky channels went off air. This will start to hurt them just as much if not already
I think UKTV are now in damage limitation mode. I don't think they can afford not to be on the Virgin platform.

japitts 03-08-2018 15:15
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by RichardCoulter (Post 35957904)
Indeed it would and these customers are unlikely to ever come back now that they have been made aware of the insecurity of the platform. Statistically they will also tell far more people about their negative experience with Virgin Media than people who had a good experience.

Even if VM achieve some of what they wanted, it will have cost them dearly.
Probably true - and I'll certainly be very uncomfortable recommending Virgin for a wee while, even if I'm not about to disconnect myself.

But... let's also look at this from an advertiser point of view. You've got long-term contracts with UKTV based on x million viewers: Your supplier has shown willingness to drop 4 million of those at a hat, and not much willingness to get those back. They've instead preferred a social media campaign which will certainly get a few thousand (I suspect), maybe even 10s of thousands of people to switch but 4million? I very much doubt it.

Mr K 03-08-2018 16:57
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by vincerooney (Post 35957962)
I would imagine no one is winning in this battle. VM have lost a lot of customers. did anyone get a discount? I sent an angry email in but just got an apology not a discount. Maybe i need to use certain words if anyone can help....
You need to ring and choose the 'thinking of leaving' option. Forget email/online chat. Be polite but firm and the goodies will come ;)

Ben B 03-08-2018 17:48
Re: Virgin Media & UKTV+ITV Channels
 
Looks like talks have broke down https://twitter.com/uktv/status/1025...016836613?s=21

denphone 03-08-2018 17:56
Re: Virgin Media & UKTV+ITV Channels
 
More bullshitting and propaganda methinks.

alwaysabear 03-08-2018 18:07
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Ben B (Post 35958029)
More one sided rubbish.

MatthewEastaugh 03-08-2018 18:10
Re: Virgin Media & UKTV+ITV Channels
 
I have to say that the initial two posts of reaction surprise me somewhat. I mean firstly, of course it's going to be one sided. It's from one of the sides.

Secondly, I'd be very interested to know why Virgin Media verbally agreed a deal and then backed out.. so I'm hoping Virgin respond in some form.

denphone 03-08-2018 18:17
Re: Virgin Media & UKTV+ITV Channels
 
But who says that Virgin Media verbally agreed a deal and then backed out? as any Tom , Dick and Harry can say that but it should not mean we believe it what they say.

MatthewEastaugh 03-08-2018 18:19
Re: Virgin Media & UKTV+ITV Channels
 
This isn't any Tom, Dick or Harry. This is one of the two sides in the negotiations. If it's false, then I'm pretty sure Virgin will be refuting it shortly.

denphone 03-08-2018 18:23
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by MatthewEastaugh (Post 35958036)
This isn't any Tom, Dick or Harry. This is one of the two sides in the negotiations. If it's false, then I'm pretty sure Virgin will be refuting it shortly.
So you believe word by word everything both sides have thus said so far as that is akin to believing what comes out of the mouth of some of the obfuscating politicians that represent us in this country..

Raider999 03-08-2018 18:23
Re: Virgin Media & UKTV+ITV Channels
 
As uktv is no longer on the virgin platform, shouldn't this thread be closed and moved to uktv forum (if there is one?)

Despite all the hot air from certain individuals, it seems very few have actually cancelled their virgin subs.

MatthewEastaugh 03-08-2018 18:31
Re: Virgin Media & UKTV+ITV Channels
 
Erm.. no. But good work assuming, there.

I do not believe either side it 100% telling the truth. I'm not one of those who thinks UKTV are angels, and that every new channel added as a replacement is shit. I've quite enjoyed Vice, Paramount and Love Nature for instance.

I think the timing of this tweet - 5.30pm, just as the Virgin corporate team no doubt go home for the weekend and hence a reply will be slow to come - is suspect. That being said, I'd probably do the same myself if I was in their shoes and trying to get my channels back on air...

Just a few examples, there. But equally, people have kept asking UKTV for updates. There's been many tweets directed at them as such today alone. Either you go the Virgin route - five statement s copied and pasted to death - or you try sharing actual news like UKTV have. Yes, a one sided version of it, but they're one of the sides, so it's not like they'd say 'we're being a bit dickish really'.

---------- Post added at 18:31 ---------- Previous post was at 18:29 ----------

Quote:
Originally Posted by Raider999 (Post 35958038)
As uktv is no longer on the virgin platform, shouldn't this thread be closed and moved to uktv forum (if there is one?)

Despite all the hot air from certain individuals, it seems very few have actually cancelled their virgin subs.
In a world full of bizarre opinions, declaring news on the negotiations between UKTV and Virgin Media off topic for a forum on Virgin Media may be a new peak.

I mean, it's literally there in the title of the topic. If you want to not read about it, then you could just ignore this thread and read all the other ones..

Dave42 03-08-2018 19:42
Re: Virgin Media & UKTV+ITV Channels
 
Virgin Media
‏
Verified account

@virginmedia
Following
Following @virginmedia

More
We have held constructive talks with UKTV and plan to continue these discussions. We won’t negotiate in public and our door remains open.

Mr K 03-08-2018 19:44
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Dave42 (Post 35958053)
Virgin Media
‏
Verified account

@virginmedia
Following
Following @virginmedia

More
We have held constructive talks with UKTV and plan to continue these discussions. We won’t negotiate in public and our door remains open.
More one sided twaddle :D

alwaysabear 03-08-2018 20:37
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Mr K (Post 35958055)
More one sided twaddle :D
But VM are not issuing statements during negotiations trying effect the situation. They have clearly stated they are not negotiating in public!

Dave42 03-08-2018 20:45
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by alwaysabear (Post 35958063)
But VM are not issuing statements during negotiations trying effect the situation. They have clearly stated they are not negotiating in public!
exactly best to keep it in private so don't get peoples hopes up then for something to mess deal up

denphone 03-08-2018 20:51
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Dave42 (Post 35958064)
exactly best to keep it in private so don't get peoples hopes up then for something to mess deal up
A shrewd company negotiates in private and a company who has a poor hand to play tends to go public..

Raider999 03-08-2018 20:51
Re: Virgin Media & UKTV+ITV Channels
 
Worst possible scebpnario, Virgin cave in and up their subscription to cover the extra payment to UKTV.

I for one will not be happy.

Dave42 03-08-2018 20:52
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by denphone (Post 35958066)
A shrewd company negotiates in private and a company who has a poor hand to play tends to go public..
:clap::clap::clap:

Mad Max 03-08-2018 21:08
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Raider999 (Post 35958067)
Worst possible scebpnario, Virgin cave in and up their subscription to cover the extra payment to UKTV.

I for one will not be happy.
lol, u on the piss mate......hic :D

Mr K 03-08-2018 21:09
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Raider999 (Post 35958067)
Worst possible scebpnario, Virgin cave in and up their subscription to cover the extra payment to UKTV.

I for one will not be happy.
What extra payment? UKTV haven't increased prices.

MatthewEastaugh 03-08-2018 21:13
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Raider999 (Post 35958067)
Worst possible scebpnario, Virgin cave in and up their subscription to cover the extra payment to UKTV.

I for one will not be happy.
From the looks of it, that's coming anyway:
https://www.cableforum.uk/board/show...php?t=33706653

So maybe don't blame UKTV too hastily if / when it arrives!

RichardCoulter 04-08-2018 01:34
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by OLD BOY (Post 35957956)
The missing Sky channels a while back did not cause the earthquake you are predicting and it won't happen this time either, no matter how much some are willing this to happen.

Life will go on, and Virgin will survive to fight another day. And Virgin will have shown that it is not a pushover for content providers to take advantage of.
For the record i'm not willing this to happen, but I think it has cost VM dearly now and will continue to do so into the future.

---------- Post added at 01:26 ---------- Previous post was at 01:21 ----------

Quote:
Originally Posted by vincerooney (Post 35957962)
I would imagine no one is winning in this battle. VM have lost a lot of customers. did anyone get a discount? I sent an angry email in but just got an apology not a discount. Maybe i need to use certain words if anyone can help....

As for UKTV they've been acting quite aggressive and dismissive but the advertisement loss will soon bite into them won't it? Its not like they have BSKYB deep pockets to deal with like when the sky channels went off air. This will start to hurt them just as much if not already
I got £3 a month off begrudgingly given to me. I was gobsmacked at the defensive and antagonistic nature of the conversation, which included lies to try and get me to stay. This was as much an issue to me as the loss of the channels.

Be warned though, that those receiving discounts are now being put into a new contract. They tried it with me, but after a letter from my solicitor they soon renaged.

---------- Post added at 01:29 ---------- Previous post was at 01:26 ----------

Quote:
Originally Posted by japitts (Post 35958002)
Probably true - and I'll certainly be very uncomfortable recommending Virgin for a wee while, even if I'm not about to disconnect myself.

But... let's also look at this from an advertiser point of view. You've got long-term contracts with UKTV based on x million viewers: Your supplier has shown willingness to drop 4 million of those at a hat, and not much willingness to get those back. They've instead preferred a social media campaign which will certainly get a few thousand (I suspect), maybe even 10s of thousands of people to switch but 4million? I very much doubt it.
YouGov did a poll and found that 43% of customers will or will consider leaving because of this, so whilst most customers will stay, I think it will have a huge impact.

---------- Post added at 01:34 ---------- Previous post was at 01:29 ----------

Quote:
Originally Posted by denphone (Post 35958035)
But who says that Virgin Media verbally agreed a deal and then backed out? as any Tom , Dick and Harry can say that but it should not mean we believe it what they say.
A verbal agreement is just as legally binding as a written agreement, however, proving it is another matter.

Mr K 04-08-2018 10:09
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by RichardCoulter (Post 35958093)
A verbal agreement is just as legally binding as a written agreement, however, proving it is another matter.
Let's face it most of us are making verbal agreements when we negotiate a new contract over the phone with VM. Seems their word isn't as good as ours when it comes to contract negotiations !

---------- Post added at 10:09 ---------- Previous post was at 09:19 ----------

Interesting article in the Guardian on the dispute.
https://www.google.co.uk/amp/s/amp.t...nels-uktv-cost
Customers being told they have to start a new contract if they lower their package? Is that normal? Didn't used to be. Desperate tactics from VM.
Looks like providers might be forced to write to customers in future when they are coming to the end of a contract.

Inactive Digital 04-08-2018 10:10
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Mr K (Post 35958071)
What extra payment? UKTV haven't increased prices.
According to David Bouchier, UKTV demanded an increase and refused to negotiate.it was quite arrogant of them really.

Mr K 04-08-2018 10:26
Re: Virgin Media & UKTV+ITV Channels
 
Quote:
Originally Posted by Inactive Digital (Post 35958120)
According to David Bouchier, UKTV demanded an increase and refused to negotiate.it was quite arrogant of them really.
Well it's a totally different story from UKTV, so someone is telling porkies. Initially VM didn't deny UKTV assertion that they hadn't increased costs.


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