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Re: Coming Soon to Virgin Media TV (2017)
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Re: Coming Soon to Virgin Media TV (2017)
ITV do make content available in Catch up for longer than 7 days clearly Virgins current contract only covers 7 days catch up.
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Well despite promises for end of February no virgin store, no updated TV anywhere app, more false promises
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It did not take long for your discontentment to rear its head again Sir..
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I'm not surprised that the Virgin Media Store and the Virgin TV kid's app both failed to launch on time, it's typical VM, but still disappointing to see as VM did appear to be getting their act together with regard to their TV service. |
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'All 4' and 'ITV Hub' are the brand names for the respective content services. It doesn't imply that they're an app or have a certain content availability.
The V boxes still have 'BBC iPlayer' even though the content on there is only for 7 days and SD only - because that's what the BBC brand their catch up service as. |
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VM state: Appy days We know great telly can come from anywhere, but Virgin TV brilliantly brings the TV you love together and lets you watch the way you want. Netflix (if you’re a subscriber), YouTube, Vevo – access them all through your TV, as well as free to air catch up players like BBC iPlayer, All4, ITV Hub and even Sky on Demand. It’s the TV you love, the way you want it. At least they are honest about Channel 5. Rather than pretending that they offer the My5 app, all Catch Up content for Channel 5, 5STAR, 5USA and Spike is just listed in a folder named Channel 5. |
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Anyway, where is your evidence that the broadcasters get to choose the name that VM use for Catch Up services on their platform? |
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This for instance:
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I'm pleased to say i now have a court date in my bid to sue vm for wrongful information they prob won't turn up again just like they didn't when i challenged them over a bill. You know the odd thing is all this crap started once LG took over vm before that they were a decent company. |
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Not all apps are made equal, which ITV Hub app would you prefer VM to carry? The Now TV ITV Hub app, which claims to offer 30 days catch up but doesn't even provide a full week, or the more extensive ITV Hub app that comes with Amazon Fire TV? They certainly aren't the same, nor do they offer the same range of content. |
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I've been to different Sainsbury's stores which don't offer products available in other Sainsbury's stores, but that doesn't mean they aren't Sainsbury's. Seriously, you need to get over this. Any legal action would fail, so time to move on. If you want to move to Sky, no- one is preventing you, but prepare for a culture shock. |
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For most people it wouldn't be cost effective to challenge it, but LG obviouslyy think it's worth losing a customer for the sake of a tenner. This is probably why they now tie customers into a contract everyime they sneeze! Edit: My solicitor mentioned some sort of regulator if his letter didn't work. Does anybody know their details, as this may help others? During my efforts to resolve this informally, a manager said that if the regulator became involved, my account would frozen and nothing could be changed. He was being mildly aggressive at this stage, so this could be nonsense designed to put me off from seeking resolution from a third party. |
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I simply share the frustration of others that VM doesn't have the full services that I can get on my PC, phone and tablet, and those with Freeview Play, Freesat Smart, YouView and various games consoles, set top boxes and smart TVs can access. |
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TV wise again plenty of option the one who is making big waves as of late is tvplayer which offers a superb package for £4.99pm this includes discovery, history, eurosport, w, alibi and many more. Imo vm and others need to think about how they treat customers because it's the customers that keep a company floating and what floats can easily sink. |
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If a contract is what VM's solicitors have advised to prevent having to give into low value claims, then I'm not surprised to learn that this is now what they are doing. As a businessman yourself, does this not make sense? For those who are tempted to go down Richard's path, don't think for one moment that Virgin don't know who you are, and don't expect them to do you any favours! Just sayin'... ---------- Post added at 17:20 ---------- Previous post was at 17:11 ---------- Quote:
I know that you, personally, have issues with VM because of certain past events, but nevertheless, they are a key player and better than most (sorry, my personal opinion slipped in there!). However, what I would say is that you do go to extreme lengths to get the material you want to see, and most of us are not prepared to expend that effort into what, ultimately, is a (debatable) unlawful means of accessing programmes. I, for one, have experimented with Kodi, but I find the only worthwhile material is via a vpn, so I'm out! |
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Yes i do have questionable means of obtaining tv but i still have a sub in bt tv (will be gone 14th this month due to price rises) and sky £39.50pm for the lot plus multiscreen, some shows however i have no choice but to torrent/kodi/us tv login (which i pay for it's from a friend in the US) if i wish to watch them as no uk network has picked them up salem being a prime example. If you don't know what you're doing regarding streaming services then it will never be for you, everyone has their own prefered ways of watching tv many via traditional linear means and many via streaming/on demand services. Stick with what you're comftable with is my advice if it aint broke then don't fix it. VM do indeed have a excellent choice in tv and plenty of content and they are showing intent by investing in content too sadly their owners are a bunch of clowns (this is only my opinion though). Also in my post to Richard i never mentioned any grey area means of getting tv, tvplayer must be legit and have agreements in place with the networks as if not it'd be suffering the same battle catchuptv is wouldn't it? |
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I'm not suggesting everyone is so lucky but I don't think most are as unfortunate as you suggest either. |
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That's sweeping statement to make mate and clearly wrong, I am on 200 Mbs and don't see much drop in performance at anytime of the day, just because some ppl suffer with poor performance doesn't mean everyone does! |
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I didn't actually, and the reason for that is that you are very hard towards VM, ok i understand your reasons for this, but I did think that you were making a genuine comment. |
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In fairness to vm when i was with them i had the 100mb bb and it rarely dropped below 98mb so i can honestly say i can't fault them on that however their upload speeds were a joke back then wether or not this has improved i don't know but being a gaming streamer upload speeds were vital for me, BT aint perfect either but with them i'm getting 76mbs d/l and 19mbs u/l rumoured to be increased to 120mb d/l and 40mbu/l this year ut i'm leaving BT anyway due to price rises lol. If it wasn't through the attitude of the management team and ceo office (who used to be superb before LG took over) chances are i'd still be a vm customer today. But i can see why you thought the comment was genuine i should really of put a pokey tongue or wink emoji by it. |
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The purpose of my post was to support theone in his belief that CS has deteriorated under LGI. The version of events are as previously stated. If matters are to my liking, I don't complain, if matters aren't then I do and I expect them to be remedied. I'm sure you wouldn't simply swallow the £10 overcharge, or maybe you would?? My solicitor agreed with my complaint and he is legally trained, so that's good enough for me. If they decided to roll over because it wasn't worth arguing over a tenner, then why was it not done sooner? By protracting this, they have only served to waste my time and get my back up. Each time one of their contracts expires, they will now be required to prove that they offer best value. This will take up staff time/resources and possibly reduce their profit. AFAIK, VM didn't involve their own solicitors, someone simply saw sense, but the damage to goodwill had already been done. Your last paragraph doesn't really make any sense, what do you mean by saying that VM "know who you are". Of course they do :confused: Are you also suggesting that VM 'punish' or treat customers less favourably if they do something that meets with their displeasure?? :confused: Finally, I wouldn't bother with the £50 refer a friend incentive. I've done it twice. The first time took endless contact and 18 months to get paid. The second time took endless contact and 2.5 years. After being given false promises, lied to and messed about, it was eventually paid. It really isn't worth the hassle. |
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Honestly, Richard, if you really are concerned about Virgin Media and how they deal with you, it is surprising that you have not moved to another provider, with whom I suspect, you would soon have issues as well. My comment about VM 'knowing who you are' was merely pointing out that if a customer is rude and demanding, they can't really expect VM to go out on a limb to help them. Politeness goes a long way, I find. |
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On a more positive note, VM have been doing some housekeeping in the Catch Up and On Demand menus, so it's looking much more professional.
Most of the outdated logos have been updated, folder decriptions have been added, they have fixed graphics and the Movies section has been significantly de-cluttered. They have also launched their sixth box set in 'Virgin TV Exclusives' for all Full House / XL customers, with the addition of Imposters (shown on Bravo in the US). |
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Even in my recent emauil to vms CEO trying to sort out this £140 they think i owe still i was polite and including documents that supported and even dropped hints that if it got resolved i may return. Politeness does go a long way, i've worked in retail and trust me polite custoers make your day so much better the rude customers you don't want to help but will because it's your job, whereas the polite customers i'd go that extra mile to help and love helping them. Now on a more positive note vm in talks with Sony apparantly, no idea as what yet but ore info when i get it. |
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i'll get my coat. :p: |
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The Channels |
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£5 per month lmfao
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Just because you like to gloat over your good experiences, don't assume that it's the same for everyone. If VM don't like "damaging comments" from customers, they should get their act together. As already explained, because of this shoddy behaviour, they will now be required to prove that they offer the best overall value as each contract expires. I will no longer be blindly supporting the underdog because of my dislike of Sky as they are becoming as bad. Fortunately, as theone says, they are not longer the only players in town. To quash your implication that I was rude or demanding, I was not- in fact most communication has been done by a third-party. I suggest that you refrain from making such false allegations against me (this is the second time that you've tried this). Once again, I will point out that staff of every organisation should be professional and mature at all times regardless of how they perceive that they are being spoken to. If they believe that they are being abused in some way, there will be policies & procedures to deal with this. Thankfully, most people I've come across don't share your view that petty revenge is the solution. In fact, if this ever took place, the staff member may find themselves in trouble with their employer and/or the law eg some people express themselves in an unusual manner due to disability. Your blind support for VM isn't normal behaviour. They aren't a friend, neighbour or a relative, they are simply a utility provider and nothing more. I hope that you aren't one of those people who ring their free number just for someone to talk to. This was the reason that everybody had to start paying to contact them (though thankfully this policy was reversed). This £10 business was a charge that directly discriminated against disabled people. Even after having it spelled out to them and the possible consequences should I take legal action, it was like talking to a brick wall. Thankfully, those with more intelligence further up the pecking order saw sense and refunded me after abolishing this charge. ---------- Post added at 18:47 ---------- Previous post was at 18:34 ---------- Quote:
New English channels include Sony Mix and others. I'll try and find out what they are ;) |
Re: Coming Soon to Virgin Media TV (2017)
US broadcaster Comet rumoured to be launching a uk channel on freeview, sky and wait for it......... VM.
Comet tv is a sci fi channel that shows classic sci fi shows such as Quantum leap, stargate sg1 it also airs classic sci fi movies such as robocop and the terminator. |
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He has form if you can be bothered to look through his past posts. |
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My point about not knowing the full facts of your problem was that you were trying to gain sympathy by supplying a limited amount of information about your problem which was clearly a very one-sided version of events. When I started reading about your problems some time back I was sympathetic, but having read through such a huge number of what appear to be attention seeking issues, I have realised that you are taking us all for fools. I don't know why you expect VM to fall over themselves to appease you, you are not that important. Your constant references to the Equalities Act rather betrays your angle on all this, and I am sure I'm not the only one to squirm as you raise this time and again for every issue as if you want us to believe that you are a victim here. You say that I have 'blind support' for Virgin Media. I don't! Read my posts. I have been critical of their failure to maximise content for a start - have you not been paying attention? And why do you suggest that I advocate 'petty revenge'? I'm not sure what you are on, but can I have some? Just to clarify: clearly, we all have our own experiences. But when one's own experience has been positive over 20 years, and then someone sticks their head up and comes out with whinge after whinge, I think one can be forgiven for thinking "what the..."! The credibility problem you have, Richard, is that despite all the competition, and despite all your complaints, you remain with Virgin Media. That says everything to me. If you consider Sky or BT to be a step too far, it can't be that bad, can it? ---------- Post added at 00:59 ---------- Previous post was at 00:52 ---------- Quote:
I have absolutely no intention of stirring anything up, Richard, you are far more skilled than I at that game. Please re-read my posts. I have been pretty positive throughout, but I will not put up with unjustified criticisms, trolls or whingers. Now, please, let's get this thread back on track, can we? Your complaint had nothing to do with what's coming soon on Virgin Media. I'd much rather be writing about that. |
Re: Coming Soon to Virgin Media TV (2017)
Some more news here on the launch of STV2. This channel will be available to Scottish Virgin Media customers, but those of us living outside of Scotland probably will not.
Of all the local channels already launched and still to come, this one will probably be the most successful. http://www.a516digital.com/2017/03/s...-ahead-of.html |
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I have taken screenshots and will be seeking advice. Check your PM. If you are unable to trust yourself from doing this; you should put me on ignore. |
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This ends right now or I shall start handing out forced forum breaks. Richard this obsession you have of accusing people of following you and abusing you, because you have a disability really has to stop, you are not being persecuted . No-one has made discriminatory remarks on this forum to you or against you. You have to accept people have opposing views to you, you cannot force people to agree with you. I do NOT want to see any more bickering in this thread or I shall start handing out forum breaks. Back to the topic! |
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How the hell can "better dross" be good OB? :D |
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seems like it all quite in the VM world at the moment
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Colors are looking to go on Freeview, so I wonder if this will go down to M/Player?? |
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lm would not hold up trutv or Motors TV as a prime example as some channels have always come and gone in the last 20 years.
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All the good US imports will be sucked up by global operators, such as Netflix and Amazon, with Sky putting on those it can grab onto Sky Atlantic. There will be very few spoils for the other channels other than what they make themselves. The quality (I use the term mockingly) of Channel 5 will deteriorate and there will be nothing at all worth watching on there before long. It is no longer the case that I get excited by new channels. Given the growth of on demand viewing, it's access to content I look for these days. |
Re: Coming Soon to Virgin Media TV (2017)
BT Sport has extended its Champions League deal
http://www.bbc.co.uk/sport/football/39177581 Hopefully VM can get another deal sorted to keep BT Sports & ESPN as part of the bundle with Full House/VIP deals |
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Got to say they are struggling for decent content now especially on the documentary channels it is a real shame that the quality of programs on History, National Geographic and Discovery has gone to the pits Ancient Aliens etc no thanks I hope they return to some quality documentaries soon but I doubt it.
I dont think any new channels are coming soon really. |
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VM may have to pay for the ITV channel which it currently gets free.
http://www.telegraph.co.uk/business/...-virgin-media/ |
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I'm not sure how many VM viewers have a connection to a working aerial, but I suspect quite a few rely on the cable only for their TV. |
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Why would that move no affect Sky as well? Are they not doing the same thing?
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so the worst news happened. BT keep the champions league and for some bizarre reason PAID more even though the ratings have been disgusting.
So likelyhood of BT sport staying in the xl package? slim as BT will demand more money now. So its either removed or another huge price hike with vm sky sports still will keep going up... if only sky could have got the rights! probably would have bumped it up by two odd quid but since theyre going to do that anyway id rather it have gone to sky... bt would have less rights and probably stayed in xl...and we'd have no michael owen |
Re: Coming Soon to Virgin Media TV (2017)
Sorry but don't agree with this , ITV as a PSB enjoys prominence on the first page of Virgins EPG and as such doesn't pay for its slot.
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Brexit, or the start of it, will begin in a few weeks. This may cause another shock to the financial markets and the pound may plunge again. If the pound does fall again, this will make ITV extremely cheap to foreign investors especially those in America. And I can think of one American investor who may then swoop on ITV. |
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Why is that article just mentioning how ITV is going to charge virgin media. Why not sky?
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