Re: TV price rises
 

exactly and you get sky premium HD included with vip 50 too

Re: TV price rises
 

I'm on vip50 and only pay £3 more than you're paying for vip30.

My bill is due to go up by £4.60 in April and after phoning VM up they have very nicely agreed to give me a rolling credit of £4.60 a month for 12 months. Seems it sometimes pays to be a long standing customer who gives em a hefty wad every month.

So I'm still a happy chappy.

Regards.

Re: TV price rises
 

V+ TV XL, L BB, M Phone. £4 increase.

Re: TV price rises
 

How is my bill going up by £4?

I thought XL TV was going up by £2, and L broadband by £1. So, what's the other pound for? (I'm on M phone).

Re: TV price rises
 

Fspiders
Is that with Tivo,and the extra £3 is on top of which figure the £99.45 or the 103.95 ?

Re: TV price rises
 

Just rang up VM, they didn't know either. :erm:

They promise me I'll be paying £3 extra. I intend to keep them to that.

Re: TV price rises
 

got my price rise letter today !

Re: TV price rises
 

This is my bill

http://img812.imageshack.us/img812/9720/31503750.png

If you knock off the £4 for ACR and CD Then I'm on £102... Don't have (or want!) Tivo

And my price is staying as it is as VM have given me a rolling monthly credit of £4.60 to cover the increase for 12 months.

Regards.

Re: TV price rises
 

That anonymous call rejection sounds like a handy thing!! Sick of getting cold calls from Sky and Thomas Sanderson!!

I'm on a new 12mth contract with VM and I've only had my windows replaced and blinds put up!!

Re: TV price rises
 

After six years with Virginmedia I left just before xmas cos my bills were getting ridiculous for what I was receiving. I went back to Sky, get twice as many channels, HD, Phone, and broadband and pay £11 a month less. Virgin are beginning to price themselves out. I agree with many comments that incomes are stagnating, yet these companies keep pushing their prices up. They are going to lose more customers soon.

Re: TV price rises
 

Tivo and VHD, XL Package. L BB, M Phone. £3.50 (8%) increase.

VM have got too greedy it will backfire on them.

There will be £5 per TiVo box charge coming to everybody aswell within the next 12 months . No guarantee from VM that it won't.

Re: TV price rises
 

No guarantee it will...

Re: TV price rises
 

Anonymous call reject is great - and for those on some legacy (pre-Virgin) networks is free if you can remember the old codes!

Re: TV price rises
 

You sure have got a bee in your bonnet about something you suppose to be happening Mr K as remember most things in life are ifs, buts and maybes and so far we have been told that this will not affect existing customers and thats good enough for me.

Re: TV price rises
 

Couldn't agree more.

I only joined in October but will be giving notice on the 1st April as the Sky offering is better value IMHO, plus, my actual experience of Sky services is they are very reliable where as the opposite is true for VM.

Re: TV price rises
 

I just don't like VM (or anybody else) being dishonest about their intentions and deliberately misleading customers.

Neil Berkett accidentally told the truth about the TiVo increase FOR ALL earlier this month. In his his carefully prepared, not 'off the cuff' statement, to investors he said 'Existing customer would be 'rolled out' onto new £5 TiVo charge when their contracts come to an end'. Strangely I don't think he thought existing customers would pick up on this. The hurried retraction (not from NB, but on the support forum) contradicting him saying it wouldn't happen to existing customers contained the 'reserve the right' proviso. i.e. no guarantee. Personally I believe a statement to investors from the head guy more than a posting on the support forum.

It's going to happen at some point, just a matter of when. If Vm are increasing prices of course it's up to them and people can make a decision, however they need to be open and honest. Customers can then make an informed choice without feeling ripped off or tied into another 12 month contract. VM might retain more customers by not taking them for fools.

Re: TV price rises
 

I will say this for VM their price is going up in april Sky usually have their rise about september time so it could be out of the frying pan into the fire.

In my area however sky can only offer 1mb broadband and no on demand due to pathetically low broadband speed so for me virgin offer a much better serivce, virgin is better value IMO especially since they let me keep my V+ for free multiroom.:)

VM in all my years with them and before that NTL and before that Anglia Cable, have always been reliable.

Re: TV price rises
 

l will second that as my experiences with Virgin on the whole have been excellent.

Re: TV price rises
 

Ill second that - hope you were sitting down when you saw this denphone!;)

Re: TV price rises
 

Yes l had a nice cup of coffee in my hand while sitting down but alas no biscuits as l have cut them out for the time being.:)

Re: TV price rises
 

We are so alike cup of coffee no biccys the boss she say no !!

Re: TV price rises
 

:D:D Luckily i am my own boss.:D

Re: TV price rises
 

Thirded (fourthed?). I had no end of trouble with unreliable Sky equipment, but have had just one call out with Virgin. In addition I can't get much more than 2 or 3mb broadband from BT or one of it's resellers, and there are as yet no plans for infinity. Coupled with the fact that I actually prefer the TV offering from Virgin there would need to be a substantial difference in price for me to even consider going back.

Re: TV price rises
 

Of course we all have different experiences of each provider and that colours our judgement.

We had no issues with Sky in 4 years and have had numerous problems with VM in 5 months, so you can see why I feel the way I do.

Plus, we are in a Sky unbundled area so get good ADSL speeds and Infinity is up and running so we can probably take Sky Fibre when we move back.

I wanted to like VM, I really did. Fast Broadband and the TiVo should be a winner at the right price, unfortunately for us one thing or another has always had a fault at least once a week.

VM's biggest threat isn't Sky it's the stability of it's own network! They could offer me the whole package for £20 a month and I wouldn't stay because there is always something wrong.

Sure Sky might put prices up again in September, but then again, they might not and our experience is that their products work consistently for us and that is the most important thing.

You can have the fastest broadband and snazziest PVR in the world, but if it doesn't work consistently to the customer's satisfaction then it ain't worth jack.

Re: TV price rises
 

Mmmmmm a country mile the other ways methinks with regards to faster broadband. superior STB and VOD services and thats just for starters.:rolleyes:

Re: TV price rises
 

It might do if you ive in an area that is capable of more them 1mb through a phone line muppetman,also i do get free multiroom whereas freinds who do have sky get charged for this.

1mb BB would not be enough even to stream you tube let alone sky VOD where i live.

Yes Sky do have a greater channel range, but even friends who do have sky will look at the EPG when i am around and they like me with VM will say all these channels and nothing to watch tonight.

In my area Sky certainly do not beat VM by a country mile.:(

Re: TV price rises
 

I'm giving up chocolate and predictive text for Lindt......:D:D

Re: TV price rises
 

Well my experience of Sky comes from being down my parents place and their broadband is of a generally poor quality with a very intermittent and poor signal happening most of the time and really can you say overall that Skys TV service is that much better then Virgins as Virgin have by far the superior VOD service so overall it is just as good if not better and then the there is a superior STB to boot as well thus making Virgins TV service overall the better package in my mind.

Re: TV price rises
 

I did read the post muppetman which is why i put my piece in about the service sky provide not being any good in my area dus to 1 MB BB speed mate.

I did see you said skys service is a country mile ahead of VMs as a general comment and was really only reacting to that as in my area its clearly not.:)

Re: TV price rises
 

You naughty boy.:naughty::naughty:

Re: TV price rises
 

Just had my letter through the box £3.50 increase for me.

Guess thats £2 for the TVXL and £1.50 for the BB.

Re: TV price rises
 

Your post allows me to illustrate my earlier point perfectly...

My Sky Broadband service was excellent and rock steady during my time with them. In fact, despite only hitting 8MB (which it stayed at no matter what), I could enjoy far better streaming and gaming during peak times than I can on my VM connection which is over 3 times faster.

Yes I can.

Sky Anytime works. During my time with VM I have had issues with iPlayer and 4oD. I haven't used the other two.

With iPlayer and ITV Player being added to Sky Anytime (with the others being added later no doubt), one of the few USP's VM had is going to be quickly eroded.

I like TiVo, but then I am a gadget freak. My Wife, who is probably far more representative of "normal" customers on either platform hates it.

To her it's just an over complicated TV box that is confusing to use and has far too many features that she will never need or understand the power of. Why? Because she just wants to watch some telly. That's it.

In terms of basic customer experience (not for those of us gadget freaks...), the Sky+ box and it's GUI is genius. Simple and does exactly what it says on the tin. That is why to me it is the better STB.

And Sky's the best in mine.

I'm not picking on you specifically by the way, just trying to demonstrate that these Sky v. VM discussions are going to do nothing but go round in circles because we will all stick up for the platform we prefer or have the best experience of.

:)

Re: TV price rises
 

£5.25

VIP 50.

Shocking.

I will be leaving in June. Only had VIP since June as well.... Up over 5%, i'd like to add i haven't had a 5% pay rise in that time. :mad::td:

Re: TV price rises
 

I`m on vip 50 as well but my email says £4.25. Have you got something extra on yours.

Re: TV price rises
 

I have had VM and Sky and the only reason I am still with VM is BB. My BB is stable and a constant 18mb. As far as TV is concerned Sky wipe the floor with VM , my mother has Sky TV so I have up to date knowledge , more choice and more HD and you don't have to wait an eternity for new channels to appear. Sky are catching up fast on what VM does have an advantage over them(OD) and when sky have fibre BB watch out.

As for STB well that is horses for courses, TiVo appeals to the tech savy people which lets face it are in the minority. The average person wants the box to change channels record the odd program or series and have access to OD.

Re: TV price rises
 

Couldn't agree more and congratulations on 1000 posts. :clap:

Re: TV price rises
 

Thanks M8 only just realised that.:D

Re: TV price rises
 

1 V+ box
1 HD box
50meg
anytime calls

Thats all?

Re: TV price rises
 

A couple of points to remember is Skys TV service is their core product so probably will always be better then VMs linear channel offering sky also provide broadband and telephone but are only re-selling BT products.

VM re-sell tv channels but that is not the main product the broadband is hence VM able to offer high speeds,the TV service is secondary to that.

Having said that i find VM do carry all the channels i require.

But the two main pay TV channel providers are both focussed on differing products hence the disparity when it comes to certain features.

Re: TV price rises
 

just price compare with sky would be £107.25 for all i got now would lose tivo 100MB BB only paying £111 for vip 100 going up to £116 after price rise so would never be worth it i would never ever go to sky anyway just did it for a price compare got the best box on market with VM and best BB in country too so its a no brainer even if i would consider sky which i never ever go too

Re: TV price rises
 

That's not true though is it? :nono:

Sure Sky use some of the BT network for part of the delivery, or all of the delivery if you are a Connect customer, but that is true of nearly all ISP's including VM's "national" customers.

However in unbundled areas it is Sky kit in the exchanges and for the backhaul. It is nothing like "re-selling BT products".

Re: TV price rises
 

In unbundled areas then sky do not use any part of the BT network? then why are they waiting for BT to roll out infinity before offering up to 40 mb speeds.

Sorry if that sounds un- technical its because i am.

All i said in my posting was both the main pay TV channel providers were concentrating on different areas which they are unless you know different.

Re: TV price rises
 

No-one said Sky don't use any part of the BT network, but they don't use all of it

Sky use the wires for their main service, but that's about it. The kit at each end of the wire is theirs

Same for when they launch the fibre service, they will use the fibre and wire but the kit will be theirs

Re: TV price rises
 

Thats probably right but my key point has now been lost however which was sky and virgin are focussing on different products as their flagship ones.:(

But as i said that point has gone.:(

Re: TV price rises
 

As I said above, they do use part of BT's network but not all of it. My point is they don't "just re-sell BT products", they pay a fee for the bit of network they use and sell their own products.

For Fibre they will be doing exactly the same thing, using BT infrastructure for part of the journey, as will many ISP's. However, again the product they offer will be totally different in terms of price and possibly performance.

For example, BT Infinity may move their customers onto 80MB from 40MB, but there is no guarantee Sky will do the same because it is a different product.

No need to apologise. :)

I know nothing more than you. All I see is Sky quietly getting their ducks lined up so that they can knock out VM's USP's one by one. Eventually all they will have left is headline speed and by using BT infrastructure Sky will be able to deliver decent speeds, potentially cheaper and to a much wider geographic area than VM.

This is partly why I think price increases right now are business suicide for VM.

Re: TV price rises
 

To be honest at present I'd say both companies are very intrested in improving the number of products customer's have with them

So for Sky it's getting their TV customers to take phone and broadband with them

For Virgin it's keeping as many people as possible on all 3 services, and getting them to upgrade as well as getting more people to take mobile phones with them

---------- Post added at 13:22 ---------- Previous post was at 13:21 ----------

I would expect Sky to increase their prices this year too

Re: TV price rises
 

Yes i think your right unless VM do something Sky will indeed given time erode VMs USPs.

Thanks for the answer Ben yes i think you sum it up well.:)

Re: TV price rises
 

I would expect them too as well, but it wouldn't surprise me if they didn't because if they continue to grow their income per customer as they have by selling more bundles (especially with Fibre launching this year), they don't actually need to.

They could have a massive PR opportunity ahead and I wouldn't put it past them to make the most of it.

Re: TV price rises
 

When Sky roll out fibre, I think VM need to worry because I think many people stay with VM for the fast reliable BB, even though the better TV selection on Sky is tempting. When Sky roll out fibre, that won't be the case.

For me, Sky would have to have a box like Tivo to tempt me; three tuners and whishlists being something I would hate to live without now.

There is also the very good reliability and great service I get from VM that I would prefer not to take a chance on with Sky; I've never used Sky so can't compare, but I know I'm happy with VM in that regard.

But these things won't be enough for some people to stay with VM, so when Sky get fibre, VM need to get definitive USPs. This is why I find it strange that VM aren't getting a move on with multiroom and more Tivo apps, because Sky will soon be a very credible alternative for many VM users IMHO.

Re: TV price rises
 

Look to wards the SKY every year at contract renewal time.
"Infinity" is in my street ( if that the right way to put it) H D is not an issue ( can`t tell the difference 32" TV) Would look for cheapest telephone line rental I could find, cost per minute not an issue. Virgin upping costs SKY freezing them. It may well be a no brainer .
How ever last year Virgin came out cheaper so who knows.

Re: TV price rises
 

Couldn't agree more , for you TIVO is an essential part of your package however I suspect a lot choose VM for BB speed , with a Sky fibre product ever nearer now is the time VM need to vastly up their game or risk losing customers , Sky have many other products/channels in the pipeline this year.

Re: TV price rises
 

Sky have a refreshing take on the phrase "Coming Soon", i.e. things do!

VM have a different definition by all accounts... :D

Talking of new products, I think the roaming Wi-Fi powered by The Cloud (which is free to Broadband Unlimited customers) will prove to be a brilliant USP in the years ahead as we consume more and more data on the move.

Re: TV price rises
 

And so do Virgin have many things in the pipeline this year.:)

Re: TV price rises
 

Virgin have too many things in their pipeline, that's the problem...

:LOL:

Re: TV price rises
 

They need drain blocker to get the pipeline moving because its been bunged up so long now!:D:D:D:D

Re: TV price rises
 

Well at least the ducts are fiber optic rather then copper.:D:D

Re: TV price rises
 

That copper will be turning to fibre in the near future soon den. Vm have got to up their game and soon.:)

Re: TV price rises
 

The ducts are plastic :D

Its what is in them thats copper or fibre :p:

Re: TV price rises
 

Ah, thats where its different I`ve got

Tivo 1Tb
V+
50meg and all the usual stuff that goes with Vip 50

Re: TV price rises
 

And l have no doubt they will and l think you only have to look at the Tivo sales figures and the first profit they have ever had to see that they are very clearly on the right lines and this year will just be a continuation of that and its only the doomsayers or the doubting thomases who will will believe differently.

---------- Post added at 15:42 ---------- Previous post was at 15:40 ----------

Thank you kindly for putting me right yet again.:)

Re: TV price rises
 

That they are on the right lines is not in doubt.
I feel there problems are that they announce things way to soon. Hence "coming soon" can be years away. Think of
1) Red button
Really because of the rush to launch .Tivo they have in some ways scored an own goal just look at the complaints.They do not reflect well on the company. and the latest fix- I would have kept quite about that one. Again gets a lot of peoples backs up over nothing - in real terms.

2) higher speeds - stupidly offered as free ( hey we will put up the charges any way) this announcement should have been reversed- price rise first - lets be honest we all knew it was coming. Then increased speeds.( mine seems to be an year away - that`s if the time table is followed no faith on that score either, but then I don`t care happy with what I have )

3) What channels are coming - keep quite until you have them - stop saying we are in talks - that becomes Virgin are getting,x y or z in no time at all. :)

Re: TV price rises
 

I agree with MR K
Virgin Media have got too greedy it will backfire on them.

my bill has gone up by over 8%

I do like vm BB L fast reliable but had to cancel £26 pm is to expensive in my opinion being disconnected 2nd March had to save money in these hard times at work we had to except 10% cut in wages but the bills still have to be paid if tivo goes up to £5 pm that will go as well

Re: TV price rises
 

My bill has gone up but all I can say is WTF as if I was really bothered about it I would vote with my feet. But who care as it is only money and you can not take it with you?

Re: TV price rises
 

yes of course you're right. Why doesn't VM take my house and car aswell they're only material possessions :rolleyes:

Truth is nobody else, including utility companies/council tax/sky, is daring to put up their prices at the moment. VM have miscalculated.

Re: TV price rises
 

You will not complain if they do not when the utility companies do?

Re: TV price rises
 

Have you got any proof of why you think they have miscalculated as it seems strange to me as you just seem to have it in for Virgin at the moment and strange that you think utility companies and council tax have not gone up because they have in the last 6 months and also don't think that Sky won't put their prices up later in the year because they damn well will.:)

Re: TV price rises
 

We have been advised by email to say that our services is going up by £3.50 per month and our online system is going up by £1.00.

VM cannot justify this increase, Where are any new channels - there isn't any, the tv service is poor, just had an email back from Niel Burkett and he tells me that there is still a charge of £49.99 for Tivo.

I seriously believe that they have shot them self in the foot, l do have a full package on Sky, and l think that VM will be gone shortly.

Without new channels, the Tv service is poor, if people say that you get HD channels free, well lets put it this way Sky offer 50 channels on HD for a fee and they keep increasing them no problem.

Re: TV price rises
 

At least Utility companies lower bill occasionally, have VM ever done that ?

There will be 2 increases for current TiVo users within the next 12 months, this one and the full £5 TiVo charge per box when their contract comes to an end (source: Neil Berkett's statement to Investors - and not guaranteed it's not true or withdrawn from anybody at VM).

Re: TV price rises
 

You really seem to have a bee in your bonnet about this imaginary £5 Tivo charge for existing customers and you really have no real substantiation of this wild claim at this present moment.

Re: TV price rises
 

Berkett's quote:
http://www.cableforum.co.uk/board/35378652-post1.html

Re: TV price rises
 

Best not to believe everything you read Mr K as it often is different to what usually happens on the shop floor.:)

Re: TV price rises
 

It was a carefully prepared statement to investors, not an off the cuff remark.

If it's untrue or he's made a mistake why hasn't he personally withdrawn it ? If he's misled investors he'll be in big trouble, which leads me to believe the statement is what VM is intending.

Re: TV price rises
 

It was withdrawn on the Official Forum.

Re: TV price rises
 

Why not follow them on the stock market and see what is happening?

http://www.nasdaq.com/symbol/vmed

http://www.londonstockexchange.com/e...L1017USGBXSSMU

It is good fun with money?

Re: TV price rises
 

Not quite. It was preceeded by a 'whilst we reserve the right' statement which means it meant nothing. I also gave Mark Wilkin the opportunity to promise there wouldn't a TiVo charge price rise for current customers this year. Not a big or open ended guarantee, if they are genuine about no increase for current customers. He didn't give it. Personally I believe a statement from the head bloke to investors more than a post on a forum from someone else that has ifs and buts attached.

Re: TV price rises
 

Hi
I phoned retentions just to find out my bill will be going up by £3.50 from April and that tivo will go up from £3 to £5 from end of February for new customers and later in the year £5 for ALL CUSTOMERS

Re: TV price rises
 

Well they may have made there first profit, but like others i have cancelled the phone (L) and TV (xl), i also believe that the tivo cost will rise in autumn along with line rental. also what happens if sky increase the costs of sports and movies would that effect the cost virgin have to pay for the channels, causing more price rises.sky fibre is in my area in April, so may even cancel that aswell soon, 10 years of cable services over, back in the day cable was much cheaper than sky on price, not anymore.

Re: TV price rises
 

OMG, Please don't let Den see this post.

Re: TV price rises
 

:D:D

Re: TV price rises
 

Your lucky my Utility bills went up on the 1st of Jan this year & council tax will be going up by just over 4% :(

Re: TV price rises
 

No surprisng really it was hardly likely that VM would run a two price structure for TiVo for long.

Re: TV price rises
 

The CEO announced the Tivo rise for current customers in his investors presentation. One of their strategy team then said on the comminity forums that they had clarification and it would not go up for existing customers. As has been said, the CEO announcement would have been scripted so the community board retraction is likely a short term retraction with the right reserved to put it up (when our current annoyance/reaction dies down or most likely when they judge we have forgotten about it!).

They already have different pricing for different deals, including the £3 per box/£3 per installation change in November and the "free" relocation /keeping of V+ for existing customers. It will be a major hike if we suddenly start get charged £5 per TiVo/free V+ and they decide to add on the multi room cost as well!

VM have an increasing reputation of not honouring deals/prices agreed and contracted, particularly over the last few years.

MrB

Re: TV price rises
 

Perhaps some one can answer this once & for all . As I understand it when your contract runs out the new cost will be £5. Havent seen anything that says this isnt so from the powers that be.

Re: TV price rises
 

Well my all seeing eye sees everything but l suspect whoever told them this is talking a load of baloney with regards to this imaginary £5 Tivo fee for existing customers later in the year.:)

Re: TV price rises
 

Do you believe in the Tooth Fairy too Denphone ? ;)

This is coming from more than one source in VM now. All they have to do is guarantee there will be no increase in the TiVo charge for existing customers this year. So far they haven't done it.

Re: TV price rises
 

So you regard speaking to someone on the other side of the phone as total proof well that is open to question and as DF said earlier the said comment has now been retracted and as far as l and many are concerned that is the end of the matter but if you are happy to continue with your crusade then you are well entitled to do that.:)

No l stopped believing in tooth fairys some 35 years ago Mr K.:)

Re: TV price rises
 

What do you mean - these is NO tooth fairy - please tell me that the Easter bunny is real. How else will I get my chocolate fix:confused:

Re: TV price rises
 

You could always buy one of those Willy Wonka bars and see if you can win one of those 6 golden tickets.:D

Re: TV price rises
 

That is wrong. There is no automatic rise at the end of a contract.

If Virgin decided to change that (and I am in no way implying that they have or will) then it would be considered a price change under the terms and conditions and so would require written notification and trigger the price change clause

Re: TV price rises
 

I called to be told my price rise is £3.50 but I haven't received a letter so I have no idea how that breaks down.

They said I could give notice on the 1st April so am I right in assuming that is across all services rather than just those that have a price increase?

I think the only thing that isn't going up is line rental but I will want rid of that at the same time.

Re: TV price rises
 

Thank you for this Ben

Den -were o were can I buy some !!!:angel:

Re: TV price rises
 

VM are also a good proivder (except for some TV channels, which I hoping the price rise will fix), so I will stay with VM (for now)!

Re: TV price rises
 

Got mine yesterday there was no breakdown on it either you letter will not have one i only broke it down to £2 for the TVXL and £1.50 for the broadband from what i have read on here.

Re: TV price rises
 

Sadly, they have got more HD channels, Sky Atlantic and Premier Sports! :td: :(

---------- Post added at 10:56 ---------- Previous post was at 10:55 ----------

VM's STB, Broadband and VOD are better than Sky! :angel:

---------- Post added at 10:59 ---------- Previous post was at 10:56 ----------

If Sky lanuchs 80MB broadband and improve their VOD (plus adding Netflex and LoveFilm), they VM will be in real trouble!

Re: TV price rises
 

I have just changed, my package , 30Mbps/tvM & phone.
Just had a email from April increase of £3.70
With broadband doubling from July nothing like a free lunch!
You either put up with it or cancel.
michael

Re: TV price rises
 

Yep pretty much my broadband speed increases from july as well in our area.

Re: TV price rises
 

Apologies for quoting myself but...

...does anyone know the definitive answer to this?

As far as I can tell it is the cost of TV and Broadband that is going up but not line rental, although call costs are increasing I think I read somewhere here.

So can I give notice on all of my services on the 1st April or just the TV & Broadband?

2 reasons why I am keen to know the answer, 1. I need my phone line to get ADSL back from Sky and 2. I've just received a very tempting "return to Sky" offer that I only have a couple of weeks to take advantage of!

Re: TV price rises
 

You'll need to speak to Customer Relations. Some people have managed to do so and some haven't.

Although technically as the line rental hasn't increased then the price change clause doesn't count, as the changes in charges are voluntary usage.

You couldn't, for instance, cancel the TV if the price of the Filmflex movies changed

Re: TV price rises
 

Thanks for the answer.

When I called to check the price increase and asked specifically if I could cancel everything I was told "Yes", but I know these things can depend on who you speak to on a particular day or what the current directive from on high is.

Luckily I have two lines into the house so worse case scenario I'll have the other one connected for £10 and use that for ADSL instead!

Re: TV price rises
 

You dont have to wait till the 1st April to give notice, as soon as you are notified of price increase u have 30 days, i got my letter on Monday, i had a little think about it and cancelled on Wednesday. You will get the come back to sky letters every month without fail.