Re: General TiVo Discussion Part 2
 

Re: General TiVo Discussion Part 2
 

Lost me anyway however that doesn't take much LOL

---------- Post added at 21:25 ---------- Previous post was at 21:11 ----------

Found this for you narrowed it down a liitle

http://virgintivo.blogspot.com/2011/...-ceo-ipad.html

Says iPad app second half of the year.

Re: General TiVo Discussion Part 2
 

Wonder if I'll get an e-mail tomorrow?

Re: General TiVo Discussion Part 2
 

From tomorrow I believe. :)

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I thought he was taking the p myself :p: (Okay. Who's nabbed me coat?!)

"f in" = "effin'". Think about it some more ;)

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It's been a long hot day , to much Amber nectar LOL :D

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Really need this bigger hard drive. Won't be on "watch and delete" mode all the time.

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Oh gosh, it's nearly midnight, really hope my e-mail comes through straight away or I won't be happy...

Re: General TiVo Discussion Part 2
 

OK DF where's my email?:waving::shocking:

Re: General TiVo Discussion Part 2
 

Dean has too much to drink and deletes all the emails:shocked:

[Mod edit: Removed huge inlined picture - Lew]

Re: General TiVo Discussion Part 2
 

What will your wife say.

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Well I don't know about anyone else but I haven't got an email yet!

Re: General TiVo Discussion Part 2
 

Same here.:shocked:

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Patience is a virtue.....

Re: General TiVo Discussion Part 2
 

......seldom in a woman but never in a man!;)

---------- Post added at 09:56 ---------- Previous post was at 08:52 ----------

There's a post this morning on DS claiming that they phoned up and are getting installed on Friday next. I tried and was told no orders accepted until April 18th.:dozey:

Re: General TiVo Discussion Part 2
 

I'm hoping the first installs for existing customers go to passingbat and fixerman , they seem to be the most passionate about TIVO LOL . Fingers crossed guys.

Re: General TiVo Discussion Part 2
 

Some people have had the email according to DS posts.

Re: General TiVo Discussion Part 2
 

Received e-mail
Ordered Tivo
Installation 20th April
:cleader::cleader::cleader:

Well done DF exactly as promised
You're a star
:Yes:

Re: General TiVo Discussion Part 2
 

TiVirginMediaPhilO Email Status as of 10:53 = None.

Re: General TiVo Discussion Part 2
 

Have my email :)

Struggling with sales woman though as she seems completely unaware of the emails going out. Even with the code she tried to sell to me at £199 plus £40 installation.

On hold now whilst she "looks into it"

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Well done 1st place let us know how you go on after install :D

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Have temporarily diverted my private emails to my business email address just to capture the VM email during the day. Still waiting but if in alphabetical order, I will be stuffed as I am a "W"!!

Re: General TiVo Discussion Part 2
 

Thanks Muppetman
will keep you all informed

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well done you will love tivo mate i love mine :)

Re: General TiVo Discussion Part 2
 

Got the email too even though I have decided TiVo isnt worth £149 to me ...

but out of interest wasnt this email supposed to include an online order option ... all i see is a customer services phone no. to order by ?

good luck to all those desperate enough to order now ... sadly £149 is overpriced in my book for an unfinished and nothing special pvr but thats just my humble opinion

Re: General TiVo Discussion Part 2
 

some accounts have more "complicated" billing so require a call to Sales on the direct number.

You should have a unique ordering code too.

Re: General TiVo Discussion Part 2
 

Could someone post the email as many will be keen to see what is said about the smaller TiVo? Thanks.

Re: General TiVo Discussion Part 2
 

Who'll sneak in for the silver LOL

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Thanks for that, much appreciated. Still no email here I'm afraid but waiting, kind of patiently :D

Re: General TiVo Discussion Part 2
 

If someone does, then please edit out your ordering code and the 'phone number please.

Anyone calling without a unique order number is wasting their time ;)

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DF, could you please tell me if today is only day for the emails to be sent out, or is it upuntill the end of April. Thanks.

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hmm strange ... no ordeing code either ..... reminds me of the dear Dean conspiracy .. lmao

for previous poster .. no mention of the smaller TiVo only the 1Tb version

Re: General TiVo Discussion Part 2
 

DF, could you please tell me if today is only day for the emails to be sent out, or is it untill the end of April. Thanks.

Re: General TiVo Discussion Part 2
 

I'll just put this here while the main forum is up; I've registered on the back-up forum but nobody has "activated" my account so I can't comment!

Re: General TiVo Discussion Part 2
 

Over the next couple of days, I believe.

Re: General TiVo Discussion Part 2
 

Posts 22 & 23; One has a link to the tech Radar site:

http://www.tivocommunity.com/tivo-vb...86#post8469686

Re: General TiVo Discussion Part 2
 

Will the waiving of the £3 fee for VIP50/100 also apply for the smaller box ?

Re: General TiVo Discussion Part 2
 

Obviously I don't get the emails for this, but some are going to be able to order online.

Is that what you got? If so there may not be an order code?

This was placed on another forum from an email:

Re: General TiVo Discussion Part 2
 

Just hope it's soon so that all the close install dates haven't gone.... ! :)

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The Tivo 500gb box will be released on the 16th May
Priced at £ 49.95 plus £ 40.00 activation fee and £ 3.00 pm sub

Hope that helps

Re: General TiVo Discussion Part 2
 

http://www.techradar.com/news/intern...-in-may-942026 might wait a few weeks .

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The tension is mounting for people , admit it how many times today have some hit the send/receive button LOL .

Re: General TiVo Discussion Part 2
 

Email re Tivo for info:

Virgin Media TV powered by TiVo is here.

But before the TiVo boxes officially go on sale, you'll remember we promised you an exclusive chance to get one. And here it is.

Virgin Media customers go to the front of the queue.

With enough storage space for around 500 hours of standard TV, or around 100 hours of HD TV, demand is expected to be high when our 1TB TiVo box officially goes on sale. So to ensure you're first in line, make sure you call us and buy yours now.

An exclusive price for Virgin Media customers and an extra special offer.

We don't take entertainment lightly. That's why we're offering our VIP customers, with our up to 50Mb or up to 100Mb broadband, the opportunity to upgrade to TiVo for no additional monthly fee. It's normally £3.

Order our 1TB TiVo box now and it'll only cost £149.95 to activate your box. That's an exclusive customer-only price (to everyone else, it 's £199.95). And, because you were one of the first to pre-register, we won't charge you an installation fee either. So that's an extra £40 you can keep in your pocket.

Re: General TiVo Discussion Part 2
 

I knew someone would post the number :rolleyes:

EDIT: removed, cheers ;)

Re: General TiVo Discussion Part 2
 

I received my email this morning and after spending nearly 40 minutes on the phone (mostly on hold listening to that mind-numbing music) fixed my TiVo installation for Thursday morning. As a VIP 50 customer I paid £149.95 - which will go on my monthly bill - with free installation and no monthly sub. I get to keep my SA V+ box for the bedroom and will surrender my bog-standard Samsung V box. Very happy. Roll on Thursday!

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Received my email :cleader:
Can't order until I go into work tomorrow to see what my rota says :(

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That will be the box that will really take off , good value , I take it the features are the same , who knows 11 months from now that could tempt me back with a bit more content. :D

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Can't you call work and find out? :D

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Don't know what you mean. Why don't they have a seconds setting for auto send/recieve on outlook Express?

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l am checking my inbox all the time nothing at the moment.

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:dunce:

Sorry DF
Now edited out.............

Re: General TiVo Discussion Part 2
 

Good man ;)

I'm sure it will leak out somewhere else, but theres nothing worse than queue jumping :)

Re: General TiVo Discussion Part 2
 

Thanks for that, will wait a few more days & see if i get the email.

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Does this imply that ONLY pre-registered customers are getting free install?

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Same here, dam those "batches"!

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Yes their just paranoid its not working LOL :D

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No, all existing customers until the end of April, but Pre-reg's are at the front of the queue as promised :)

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The phone number is no good on its own. On each email there is an unique code that you will need to quote before your order can be accepted.

Re: General TiVo Discussion Part 2
 

I've just got Virgin Media Mail pinned as an app tab on Firefox 4.

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well that was like pulling teeth, dunno why the unique code cause they never asked for it, got an installation date of 18th April

Re: General TiVo Discussion Part 2
 

indeed, it's just some will call anyway :)

Re: General TiVo Discussion Part 2
 

Got my install for tuesday, which is a good day for me cause I`m off work then. The only thing I couldnt get the cs to understand was that I wanted to put the HD sub onto the tivo box. Hope I can get that sorted on Tuesday.

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Tell the tech and he will call through if there's a problem :tu:

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I have not received my e-mail yet as well?:(

I guess I will just have to use the one that I have got already!


Sorry:(

Re: General TiVo Discussion Part 2
 

Now that looks like a deal I may take up

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I'm excited for everyone and I've already got TiVo :D

:hyper:

Re: General TiVo Discussion Part 2
 

I agree, but this kind of thing doesn't help:

http://www.digitalspy.co.uk/forums/s...5&postcount=50


Are some VM sales taking orders without the reg code?

Re: General TiVo Discussion Part 2
 

same here DF :)

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I'm sure you'll get your email soon! :D

Re: General TiVo Discussion Part 2
 

Hi DF .... no internet link and no order code on mine as far as i can see ... well nothing that says its an order code just a few random letters and numbers in one corner of a picture at the bottom of the mail (area where it talks of 500GB Tivo) ...

Apologys for previous saying the 500GB TiVo wasnt mentioned .. it is but states its exclusive to existing customers and available from 16th May for £49.99 and dosent say anything about install charges

Re: General TiVo Discussion Part 2
 

:welcome:

22 mins on the phone - but I would have hung on till tomorrow if required!!
got to be worth it

:cool:

Re: General TiVo Discussion Part 2
 

Is that date of May a defo for the smaller HDD ?

Re: General TiVo Discussion Part 2
 

Some inconsistency here. I assume that the order system will not allow an order to be taken from someone without a unique code, even if the agent does not ask for it?

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in the longer run it's £49.95+£40+£36 (£3permth 12mth contract) = £125.95

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They shouldn't be, no.

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I know it was too tempting?

Congratulations to all that have got their TIVO install dates as well.

https://www.cableforum.co.uk/images/...2012/07/15.gif

---------- Post added at 12:49 ---------- Previous post was at 12:47 ----------

At least you were not charged for the call:D

Re: General TiVo Discussion Part 2
 

Yes - It's on the bottom of the e-mail

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Sales should be asking for that code, I believe.

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IMO the smaller box isn't worth it, you're only paying £25 more for 1TB box if registering now

£49.95+£40+£36 (non-vip £3 per mth 12mth contract) = £125.95

Re: General TiVo Discussion Part 2
 

No email here, not hopeful of getting one either after missing out on the "Dear Dean" email despite pre-regging on the first day.

Re: General TiVo Discussion Part 2
 

I am pre registered so they said its fine if I havent got the email cos they checked the system and I was pre registered.

They didnt ask for the code either because the system showed them I was already down for it.

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Still waiting for my e-mail hopefully it will be some time today.

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Not to worry ... im still not going for TiVo .... dosent offer me anything im drooling for and especially not for £149 for a pvr

I did however notice .... and this is probably just bad wording .. but the email says .... call us on BLAH BLAH BLAH and BUY yours now .... so do customers actually buy it :p:

good luck to those getting theirs now ... I will wait for whenever they swap the V+ boxes out for free in some distant future

Re: General TiVo Discussion Part 2
 

Worthwhile to inform internally that there are reports of orders being taken without codes then, sio any incorrect orders are stopped since only pre-reg customers should be ringing right now?

I am still waiting the email and my code and would not be happy if other people have been able to ring up and order a Tivo and jump ahead of me.

Would accept if anybody could ring up but their install dates are delayed until the pre-reg customers had booked theirs but cannot see how that can be arranged without knowing the number of pre-reg customers who will order and so should take the first delivery dates.:mad:

Re: General TiVo Discussion Part 2
 

Over on www.vmhd.blogspot.com some are saying that they have managed to order a TIVO but they are awaiting a call back ( in 24 hours ) to confirm the install date?

Re: General TiVo Discussion Part 2
 

Thanks for that , is it the same features just a smaller HDD ?

Re: General TiVo Discussion Part 2
 

Your still paying the £3p/m on the 1TB drive, so if the smaller box is £49.95 + £40 installation your actually saving £60 on today's prices, or £100 when the free install ends.

And £60 isn't a small amount of money - much easier to find £90 than £150

Re: General TiVo Discussion Part 2
 

I think I've just about survived my call to order TiVo. After the 35 minute phone call from hell, I'm expecting my 1tb box installed on the 19th. :D

Will wait and see if this happens though because the lady on the phone seemed clueless. :(

Re: General TiVo Discussion Part 2
 

I`ve got the email and ordered but nobody asked me for any code, hope all this doesnt get messed up.

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THE SMALL PRINT - at end of email


General:TiVo box remains property of Virgin Media. New 12-month minimum term contract applies. 1TB TiVo box: you must take, or upgrade to, TV XL to be eligible. If you cease to be a TV XL customer, we reserve the right to charge you the then applicable monthly TiVo charge (currently £8 for TV L or M+). TiVo is not available on TV M. Information about your TiVo use: By having the TiVo service and/or by using it you are providing your consent for us to use your viewing information to personalise your experience of the TiVo service (in addition to the other purposes set out in our privacy policy). We may share with third parties information about your use of the TiVo service in an aggregated form which will not personally identify you. This aggregated data may be used by those third parties for their marketing purposes (e.g. to improve their targeting of advertising based on user preferences).

Re: General TiVo Discussion Part 2
 

It really is UNACCEPTABLE that the frontline staff cannot take a simple order.

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No mention of features, just the date & price

Re: General TiVo Discussion Part 2
 

I agree with perfect choice.

But do we do as richardc1983 did? If people are bypassing the arranged system but we're sat here following the rules, we're the ones that loose out with potentially far off install dates.

Surely, VM have set out a procedure and they should enforce it?

Re: General TiVo Discussion Part 2
 

DF, any idea how the batches are being worked?

Re: General TiVo Discussion Part 2
 

I'm going for the smaller one next month. I don't ever hardly record anything so the smaller HD box is ample.

Re: General TiVo Discussion Part 2
 

I agree too. There has to be a process to avoid non-pre-registered customers getting to order early.

What has happened to the order online option that was promised?

Re: General TiVo Discussion Part 2
 

Not if you're a VIP, as the £3 gets waived as I understood it.

---------- Post added at 13:10 ---------- Previous post was at 13:06 ----------

DF, I assume that a cool off period applies to this installation and 12 month contract? i.e. if you have have second thoughts after it is installed that you can cancel and go back to V+?

I would also assume that you pay the £40 in that circumstance?

I ask because unfortunately I'm waiting for a long running customer complaint to be resolved and may back out and jump ship to Sky or Freesat. But if the issue does get resolved, I don't want to have missed out on the TiVo offer.

Boz

Re: General TiVo Discussion Part 2
 

Cheers mate , think it must have the same features as it has the TIVO £3.00 charge.

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37 minutes and still on phone, speaking with 4th different person now!

Re: General TiVo Discussion Part 2
 

Remember its good to talk LOL :D