Re: Vmng300
 

Depends which version of the Puma 5 chipset lives in it.

TNETC4840 is the 8 downstream version, TNETC4830 is the 4 downstream version.

The VMNG300 is one of these.

Nothing in the data sheet about it being firmware upgradeable to 8 downstreams though I do remember someone from VM excitedly commenting to that effect.

Re: Vmng300
 

eeeeeuurghh, at least VM got a nice looking cover put on it

Re: Vmng300
 

The VMNG300 had already been publicly tested as a publicity stunt on 200mb.

Re: Vmng300
 

but only using 4 channels

Re: Vmng300
 

I take it that you have not read iggi's post above.

Regardless of any demo it is now consigned to history and this thread is the wistful thread.

Re: Vmng300
 

There were about 50 customers sharing 200Mb in that trial, it was over 4 channels. In the production network you're talking closer to 400 customers sharing each 200Mb.

Re: Vmng300
 

http://www.ubeeinteractive.com/data-..._ds_8x4_v1.pdf

Their website isn't up to date, but they do have an 8/4 product. Ugly son of a gun.

Re: Vmng300
 

Makes no real difference though as the modem of choice is now the Superhub on all tiers 30Mb and upwards.

Re: Vmng300
 

Thanks for repeating this for the umpteenth time. It really adds to the weight of the message. :dozey:

Re: Vmng300
 

Well this thread is just a VMNG300 worship thread which in reality is going nowhere.

Re: Vmng300
 

I admit it, im a vmng300 fanboy... SO far since sat, NO DROPOUTS thats 20 less than the dud would have gave me!

Re: Vmng300
 

:welcome: to the fanclub :)

Re: Vmng300
 

My superhub activity monitor says:
Measurement Period: 0days 5h:13m:6s

Despite my never having switched it off since I installed it.

Actually that's a good reading. :)

I do believe that sometimes I can go a whole day without it rebooting but then other times it will reboot on and off all day long. :(

Re: Vmng300
 

System Up Time 4 days 23h:30m:59s :D

VMNG and Superhub sitting on the same drop, side by side, neither drop connection or see slow speeds ..

( I felt I needed to say that as Masque isn't here ) :)

Re: Vmng300
 

It must be a network issue then, ive had 4 superhubs and all drop connections. Even when just on my iphone and nothing else connected. Could it be a UBR issue? Failing to correct bad codewords?

Re: Vmng300
 

As a tech you're not helping us convince everyone that the Superhub is perfect ..

Didn't you do your Virginmedia chant this morning ?

Super ... Super .... Super ... Superhub

(Theme of thundercats)

Re: Vmng300
 

Perhaps because it isn't?:D

Re: Vmng300
 

http://www.theregister.co.uk/2011/04...uperhub_snafu/

eek

Re: Vmng300
 

That's old news!

Re: Vmng300
 

lol I know .. but I wanted to mix things up ..

am I supporter or a hater ...

Re: Vmng300
 

Did they ever fix the hubs inability to count bandwidth usage correctly on its bandwidth usage page?

My Tomato router gives me this (that I can split by week/day and even see the last 24hr's graph or a live graph)
While the superhub would have just picked a figure between 0MB and 3GB :monkey:

Re: Vmng300
 

And whyever not? One must do whatever one must do whenever one feels they must do it. :D

Actually sharing information is positive, so thanks. :tu:

Much better than the repetitive and somewhat unhelpful response of 'my hub's OK so why are you moaning' or similar. :dunce:

However if your Hub is on 24/7, an up time 4 days 23h:30m:59s isn't anything to write home about. Assuming of course that the activity timer gives more reliable readings that the Data Counter. :D

Reading at 12.01pm today: Measurement Period: 0days 3h:26m:44s :(

---------- Post added at 12:13 ---------- Previous post was at 12:05 ----------

Geez, I don't know. My Hub can't stay up long enough to make a meaningful test. :D

Just gotta hope R27 will contain some virtual viagra for the poor thing. :D

Re: Vmng300
 

That's pure exaggeration; most of the previous half a dozen pages have been stating categorically that the VMNG300 is better than the Super Hub because it works perfectly. That's all. It's hardly lauding it as the be-all, end-all of networking equipment.

Besides, even if it were that kind of thread you could choose not to read it. That would solve the problem, rather than your unrelenting broken record restatement of VM policy facts, or self-important "well I think it should be done this way" rhetoric.

If the Super Hub worked properly no-one would care for the VMNG300, I'm sure. But it doesn't. So here we are.

Re: Vmng300
 

If I had a choice of the 2 pieces of kit to worship guess which it would be?:D:D:D

Re: Vmng300
 

With the speed test which server do you choose?

Re: Vmng300
 

London namesco seems to be the most consistant.

Re: Vmng300
 

The superhub is fine. It just need a few more options for configuration but for the average user i bet its perfect. EG- Will do what they want it to out of the box.

---------- Post added at 16:46 ---------- Previous post was at 16:45 ----------

Can you use them on BT though?

Re: Vmng300
 

Which is best site to use?

Re: Vmng300
 

https://www.cableforum.co.uk/images/...2011/05/88.png

4 days uptime is down to a power-cut;

Re: Vmng300
 

Why would I want to? At least with BT I can use my own superior router without any problems.

If you are trying to wind me up carry on wasting your time!

Re: Vmng300
 

If your on about homehub; with no problems, give it a few months LOL (I was with bt for about 5 years)

Re: Vmng300
 

Sold the Homehub on ebay! Infinity comes with a modem (and a Homehub), I just hooked up my router and good to go!

It uses PPPoE for the connection so a cable router is spot on!

Re: Vmng300
 

I have a feeling the VMNG300 will have no problem dealing with the following setup.

https://www.cableforum.co.uk/images/...2011/05/53.jpg

That switch was 99p from eBay... cost the original owner £150!

Re: Vmng300
 

I have a feeling the Superhub will take one look at that and roll over and die!:D:D

Re: Vmng300
 

It did... but that was back when there were a "mere" eight or nine devices, not 16+ with about half of those accessing the internet simultaneously as it is now (wireless devices not pictured, obviously). :D

Re: Vmng300
 

So it seems the Virginmedia connection is rock solid, just a question of the superhub handling that connection? I would be happy if I was VM as the connection is always great but the CPE is a let down.

On Infinity the equipment can be fine but the connection fails.

---------- Post added at 17:52 ---------- Previous post was at 17:51 ----------


DMZ to the switch it would be ok but of course NAT twice is not ideal.

Re: Vmng300
 

What do you base that comment on? Would you like to see my SamKnows report for the last month?

Re: Vmng300
 

Remember that many people have a sound Virginmedia connection even though some have a poor connection, the same will be true of BT Infinity as it may be the area has poor coverage.

Re: Vmng300
 

I don't deny that masque, but as you know I don't suffer fools gladly. I've stuck up for VM in the past regarding my connection just as I will for BT now.:D

I do ferequent the BT Infinity forum you know.:D:D:D:D

Re: Vmng300
 

I know that but different areas can have completely different results for the identical product as per your Virginmedia connection compared to mine and we are maybe 200 miles at the most apart.

The same is probably likely with BT Infinity in even fairly local areas.

I know a standard BT connection here through a phone line would be lucky to give me 2Mb due to my location as we are right at the edge of the local exchanges coverage.

Re: Vmng300
 

Err it's a switch, where does the second NAT come in?

Re: Vmng300
 

Which as far as Infinity is concerned means nothing.

Infinity as you should know is FTTC the same as VM. It's just the last bit from the cab that's delivered differently.

Re: Vmng300
 

You did notice the other part of that post which was not comparing BT broadband to either Virginmedia cable or BT Infinity.

Re: Vmng300
 

But this post didn't cover standard BT connection which did come first from you.

Enough off topic though. The VMNG300 is still an excellent piece of kit!

Re: Vmng300
 

I am so glad you have pants on in that photo ..

Re: Vmng300
 

The plooperhub had a nappy though!!!:D:D:D

Re: Vmng300
 

So was Betamax.:D

Re: Vmng300
 

Some will say Betamax was superior!:D

Re: Vmng300
 

But VHS won out in the end, I knew you would post that.https://www.cableforum.co.uk/images/local/2012/04/8.gifhttps://www.cableforum.co.uk/images/local/2012/04/8.gifhttps://www.cableforum.co.uk/images/local/2012/04/8.gif

Re: Vmng300
 

But VHS only won out due to the lesser cost to the consumer. No comparison!

https://www.cableforum.co.uk/images/local/2011/05/1.gif

Re: Vmng300
 

Maybe that is why 50Mb and 100Mb are now so cheap and popular.:D

Re: Vmng300
 

Cheap and tacky seems to be a better description.:D:D

Re: Vmng300
 

Re: Vmng300
 

Why it works perfectly for the majority and the is a very large majority of satisfied customers.;)

Re: Vmng300
 

Up until October last year it was a premium service at a very good price considering. Then it was reduced in price for the masses without a premium replacement suitably priced. 100Mb is priced towards the masses.

Re: Vmng300
 

gven that VM claim faults are down with the superhub, can they explain what is the reason of the doubling of broadband related complaints since oct 2010? source is ofcom.

Re: Vmng300
 

...source is the superhub

Re: Vmng300
 

Anecdotal evidence from a front line tech would appear to show that the problems are being recorded as other than hub problems.

I do realise that one techs experiences are not indicative as a whole but it does make you wonder. I have no reason to disbelieve him.

Re: Vmng300
 

Massive up take in bbi customer..

Re: Vmng300
 

Does that mean VM overselling yet again?:D

Re: Vmng300
 

Actual chart from Ofcom report - Ofcom page 14

http://www.cableforum.co.uk/board/at...1&d=1305744934

If your proposition is correct, the complaints should have started increasing when the SuperHub was released - I got mine in February.

Re: Vmng300
 

yes but also they introduced traffic shaping then so I am by no means saying it is the superhub as a few policies changed at that time. It is a coincidence tho.

Re: Vmng300
 

i can see how techs may confuse packet loss for being something wrong other than the hub, or even connection losses being something else, if the superhub spontaneously reboots then a tech gets called out, and its a coincidence that the power levels are out as well, it will go down as a power level error, then the same person phones in and says its still rebooting, the tech gets sent out, and replaces a cable and tells the customer to monitor it, then it still happens, as its a problem with the dud, the tech changes the dud, it would go down as a hub fault. Iv got to admit, it must be hard to diagnose a problem when its the superhubs fault, because it will randomly reboot and leave nothing in the error log. There could also be other problems at the same time covering up the superhubs faults. For example, if the example above was true (i made it up by the way) and it happened to hundreds of people, the exact same scenario, then only a third of the faults would be put down as the superhub.

The above was only a possibility, and no doubt someone will disagree with me, but bear in mind im not saying anything against the superhub.

You have to remember as well, when there are network changes/upgrades etc. it changes your power levels, for example, after some network upgrades a couple of months ago, my power levels went from 0 to -5, this was using a 15db attenuator, and luckily I had a 10db attenuator on hand, but changing the network changes peoples power levels, and in some cases could knock a whole streets power levels out of spec, so theres a whole street which will need tech visits at some point.

My point is, there are a number of issues which will always happen, if there were no problems it would be boring (and masque would be out of a job)

---------- Post added at 20:07 ---------- Previous post was at 20:05 ----------

LMAO at talktalk

but to be fair, their service is woefully aweful

---------- Post added at 20:11 ---------- Previous post was at 20:07 ----------

if my proposition is correct, which I don't think it is by the way (i was being purposefully awkward :D) then there wouldnt be a sharp rise in complaints anyway, its not as if as soon as the superhub was introduces, all customers got one that same day, people sign up, upgrade, get it swapped etc over a period of time, so the trend in increasing complaints actually could be due to the superhub, but as a disclaimer, they probably arent

Re: Vmng300
 

It would be a coincidence if it coincided - the complaints rose before the superhub was released*.....

Whilst you are by no means saying it is the superhub, it was very easy to interpret your post that way ;)

*to the best of my knowledge - I got my sh early Feb, and I was an early adopter.

Re: Vmng300
 

The anecdotal evidence I was referring to is a tech being called out for a power level problem only to find it was a wireless problem due to the plooperhubs miserable performance in those particular circumstances.

A tech would not normally be called out for packet loss as that would be flagged as a network problem for networks to resolve.

Re: Vmng300
 

https://www.cableforum.co.uk/images/...2011/05/84.png

I get this when connected straight to modem.

Then through wireless I get this:

https://www.cableforum.co.uk/images/...2011/05/85.png

Re: Vmng300
 

pip, I know you appear to have a fetish about the word "poop", but I would point you in the direction of something one of the Admin's posted earlier this year, post #18 in this thread

Re your anecdotal evidence - I would remind you that the plural of "anecdote" is not "data" :D; in fact, the first line of the wiki entry on "anecdotal evidence" says ;)

Re: Vmng300
 

As we have literally hundreds of thousands of the Superhub out on the network I find it strange that we do not see thousands upon thousands of complaints coming in to the centre purely about that device.

Oh yeah I forgot that you will only see complaints on this type of forum with very few people posting about having no issues because they have seen other posters getting either ripped or even posters referring to the Superhub by childish names.

As I have said before out of all the forums which will include the official Virginmedia community forum I doubt that the has been even 1000 individual customers posting about an issue with their Superhub.

My Superhub was activated on the 11th February 2011 and no matter how I configure it still works without any issue which can probably be said about most of the other devices on the network.

People seem to think that if they worship at the shrine of the VMNG300 that suddenly because a very small percentage of customers are having issue that Virginmedia will order at great cost a production run of the VMNG300, especially when they have already spent a lot of money getting the Superhub to be able to be used in modem only mode when the R27 firmware comes online shortly.

Re: Vmng300
 

But virgin media started it, they called it the superhub. I refuse to call it a superhub as its far from it, infact the regular hub is better than the Netgear CG3101D

---------- Post added at 20:41 ---------- Previous post was at 20:39 ----------

I dont care about your hub, I care about the 4 hubs I have had that all spontaniously reboot even just when im on my iphone. 4 out of 4??

Is it bad luck as most of the hubs are perfect? I dont think so

There was nothing wrong with the vmng300, thats why folk want it


so... myset up was, ambit and netgear router - no issues
ambit - dlink - no issues
hub - low wifi signal but nothing to worry about
Netgear CG3101D 1 - constant disconnects and reboots
Netgear CG3101D 2 - constant disconnects and reboots
Netgear CG3101D 3 - constant disconnects and reboots
Netgear CG3101D 4 - constant disconnects and reboots
VMNG 300 and dlink - no issues

Re: Vmng300
 

Do you know how many Superhubs are actually on the network?

I do and it is Hundreds of thousands and we are not getting the calls to say the is a major issue with them as the majority work fine.

Re: Vmng300
 

Shall i go for number 5?

Re: Vmng300
 

my washing line snapped this morning, couldn't believe it... i even had to go out and buy a new one. cost me £3 from wilkinsons.

sorry, i was just trying to mix things up a bit, you were starting to sound like a stuck record

Re: Vmng300
 

not got a wilkinsons around here, heard there quite handy for things like that... :)

Re: Vmng300
 

Nothing wrong with a few facts rather than the usual supposition and name calling of the Superhub.

Re: Vmng300
 

Stop calling it super then...

its a Netgear CG3101D

Re: Vmng300
 

yes, nothing wrong with a few facts.... you are simply repeating 1 fact, over and over

Re: Vmng300
 

Oddly enough so are most of the posters in this thread, over and over again.

Re: Vmng300
 

yep

Re: Vmng300
 

Sorry, that's only anecdotal evidence, someone thinks I don't know what the word means. I do, that's why I used it.

To keep Hugh happy I will no longer refer to it as the plooperhub (notice the spelling Hugh?) just as the POS!

Re: Vmng300
 

Re: Vmng300
 

Relax Masque, no point getting upset over people calling a CPE unpleasant names.

My opinion of it is here.

If you object to it being called the Pooperhub you'll love that :D

Re: Vmng300
 

Why not just call it the netgear CG3101D, instead of a derogatory acronym that you have been warned (nicely) is against site rules?

There is no doubt that some people have had problems with this piece of kit, but you cheapen your argument by the use of childish language.

Re: Vmng300
 

truely amazing explanation

i lack for a better explanation

Re: Vmng300
 

the superhub was been given out before 30mbit launched tho granted in much smaller numbers. I am not saying is the superhub correct, but rather wonder if it has played a part.

Re: Vmng300
 

or even the VMDG480

---------- Post added at 21:29 ---------- Previous post was at 21:28 ----------

the superhub started going out in January

Re: Vmng300
 

That's a bit of an insult to all the CG3101Ds that are working with no complaints to speak of on the Comhem network and others as they haven't been hamstrung by sloppily written custom firmware to be honest.

Re: Vmng300
 

Thank you for the correction.

Btw, the complaints started going down in January....;)

Re: Vmng300
 

jb66 for what its worth I think your information is the most valuable from all the VM staff, not because you saying stuff I agree with but due to the fact you work out in the field and see problems for yourself. So your diagnosis will ultimately be the most accurate.

Prime example been you got called out for a SNR fault which turned out to be a superhub fault. However that will have been recorded as a network fault and not a device fault. Making the data VM use unreliable.

Re: Vmng300
 

My apologies - teach me to try and post cogent replies on an iPad.

Re: Vmng300
 

Absolutely. This has been my experience; the fiber optic service with co-ax from the cabinet is fine, very reliable, but the superhub is a poor CPE. Whereas the VMNG300 is the best for now even though it's about 3 years old.

Not so much.

The main reason I have the switch is because a lot of LAN traffic is regular (for example, media centre devices streaming from a NAS, files being backed up from laptop to desktop) and I don't want it affecting internet speeds now they're becoming fast enough; the switch has auto-negotiation so is "smart" enough to pass packets from one port to another internally rather than looping back through the router, although the router does DHCP of course, plus a bunch of other useful features courtesy of DD-WRT.

Rest assured that proper LAN traffic (i.e. controlling one PC with another by high bandwidth VNC while copying a dual-layer DVD backup) will easily break the superhub. Average users probably won't fall foul of these problems, but if you're using the superhub as a router it'll probably freeze up quite a lot as mine did.

It wasn't me that took it; I was busy going from room to room making sure everything was working correctly. If I'd taken it it wouldn't just be a quick grainy phone camera shot. ;)

For about the dozenth time (not that I think you'll see it as I'm guessing you have me on ignore by now) it works for most customers because most customers aren't putting it under any serious pressure. Which is confusing; I always figured if you were willing to pay extra for 100Mb, it'd be so four people at once could stream HD content while someone else uploads photos etc.

It's odd that the superhub is meant for faster connection speeds yet is weaker at those speeds than a separate modem/router setup that was VM standard three years before. Some might say it's a deliberate countermeasure to stop users downloading heavily... make the CPE freeze up to discourage them when they have a lot of network activity!

Not only bereft of a sense of humour, but also warping the facts. Charming!

If it bothers you that much and you feel like you're hitting a brick wall trying to convince people who've had hours of frustration putting the superhub through it's paces, then don't continue to contribute to the thread.

If he has me on ignore, someone repeat that so he can see it. ;)

This guy gets it. Contrary to what Masquerade thinks, people like the VMNG300 because it's the best CPE VM have provided. It's simple, it works great, it's quick to install. If there was a better alternative I'm sure everyone would climb aboard, but neither of the crummy Netgear hubs are it.

Indeed. I had a feeling something was amiss the first time I logged in and got to this poorly laid out splash screen with the nice aliased red gradient jpegs which probably take up a fair chunk of the firmware file size. :D

Re: Vmng300
 

they use stock firmware without dumbing down?

Re: Vmng300
 

Sure.

http://www.comhem.se/comhem/bredband...6/-/index.html

Although being exact it's the CG3100 - it has the MTA functionality intact.

It did see issues with the oversensitive IP Flood Detection though ;)

Re: Vmng300
 

You were the one who implied I had a poop fetish. I only pointed out I don't use the word. Your fault you speed read, it happens to us all at some stage.

---------- Post added at 21:45 ---------- Previous post was at 21:43 ----------



---------- Post added at 21:46 ---------- Previous post was at 21:45 ----------

Re: Vmng300
 

Thank you for pointing out my spelling error - however, that does not lessen the point about juvenile derogatory language.

Re: Vmng300
 

It does not really matter that people love the VMNG300 as it is no longer supplied and the only option will be the Superhub and many people do put it through its paces as I do on 30Mb without any issue and I have tried to get it to fail but it refuses to comply.

I download whatever I need but within the times not to be traffic managed and I have changed the settings a few times but it refuses to fall over and it is on 24/7 7 days a week, basically the the same usage my old Ambit 256.

Re: Vmng300
 

wrong, there is the option of choosing to cancel VM services, the option of choosing not to upgrade to a package which has the superhub. So it is wrong to say customer opinion doesnt matter.

Re: Vmng300
 

You said wrong, what part of my post is wrong as it does not appear to have anything to do with your answer.

So could you clarify your intent as that seems to be answering another post.

Re: Vmng300
 

I am addressing the point you said what people think of the vmng300 no longer matters simply because your employer doesnt want to supply it anymore. My reply was customer opinion always matters, its why companies run surveys to gather opinion.

Re: Vmng300
 

I was referring to it no longer being supplied, thanks for the clarification as I was genuinely puzzled.;)

Re: Vmng300
 

Don't forget Masque, there are quite a few customers still have it as well!