Re: Think Broadband Ping Monitor Results (POST YOURS)
 

qasdfdsaq wow your graph looks very different to some months ago. It looks way better than mine now apart from the 10pm to midnight. But of course your not uplifted yet.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Well that's half the problem. The graph "looks" better yet between the left and right sides of the graph performance decreases by 75%.

Still, studentville, this happens every holiday season. Everyone moves out and over a weekend suddenly my speed triples.

I'm got a feeling that VM's excuse is that load average over the whole year is "reasonable" so area isn't congested... That said the last tech I had come by admitted 90% of the capacity was in use 90% of the time.

But as an example of the students on holiday symptom, last Sunday:
http://www.thinkbroadband.com/ping/s...12-06-2011.png

Sunday two weeks ago:
http://www.thinkbroadband.com/ping/s...29-05-2011.png

(Term ends 27th May)

Sunday three weeks ago:
http://www.thinkbroadband.com/ping/s...22-05-2011.png

Sunday in the middle of term (Feb):
http://www.thinkbroadband.com/ping/s...27-02-2011.png

---------- Post added at 15:48 ---------- Previous post was at 15:46 ----------

And if we look back to January,

Sunday 9th:
http://www.thinkbroadband.com/ping/s...09-01-2011.png

Term starts Monday 10th

By the next Sunday (16th):
http://www.thinkbroadband.com/ping/s...16-01-2011.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

fair point, I forgot term has ended.

This also goes to show my current issues arent studentville related now :p

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...16-06-2011.png

not unusual for me these days!!! Why oh Why did I "upgrade" from my rock solid 20meg with a stand alone modem service?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Interesting set of comparisons there, based on usage patterns of neighbours on the same segment.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

My Live Broadband Quality Monitor 10meg Broadband
https://www.cableforum.co.uk/images/...2011/06/37.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

@tdadyslexia

a up dude, seen that mug some where before.

i have noticed since having service suspend a couple of times that my latency was alot worse at peak times when i was on upstream channel 2

Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 2 20480 Kbits/sec 35800000 Hz 46.7 dBmV

When i am on channel 1 i dont get as bad a peak time latency increase

Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 1 20480 Kbits/sec 45800000 Hz 45.7 dBmV

being new to cable is there any one within vm that can be spoken to and get a upstream feq change done if my kit starts using channel 2 again?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...25-06-2011.png

Been like this since Monday. Perfectly acceptible compared to my graphs in earlier posts.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

since getting service un suspended, seems the latency is pretty similar in oldham across 30mb and 50mb looking at yours beef, that said the cust that got my old ip is on same ubr as us but cant rule out the user end setup for that shocking latency
http://www.thinkbroadband.com/ping/s...25-06-2011.png

feel sorry for the dude that was given my old ip address thoe as the monitor for past week why i have been down has been pinging it and it don't look pretty. there in my area from traceroutes and my god the ctms don't handle routing from an to local area, as i tested with ping -t and packetloss was insane and if they made it through the time was shocking.

Why are the ctms so dog eggs at routing 2 customers on same ctms?

http://www.thinkbroadband.com/ping/s...25-06-2011.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I that you have, so you have joined NTL / Virgin Media, is it all going ok for you?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Maybe he's just torrenting?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

https://www.cableforum.co.uk/images/...2011/06/17.png

Spike near the beginning is when i was downloading GMOD :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Tralalala...

[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

what isp is that? :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

i have seen peep's before tho that have issues gaming with there friends on the same kit, but yes your right could just be the end user is maxing there upload, it's probably the dude in my area that is using most the capacity and keeping jitter up at 10-20ms in peak time for me. on adsl with plusnet i didnt even know the jitter value on pingtest actually moved(well thats lie it was between 0-1ms at all times

think for me i will be heading back to a fttc provider for latency work in a year an bits time as i dont see VM taking on the gamer promise they use in some ad's, they just care about bandwidth (well that's the feeling i get from my short experiences of vm so far)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

50Mb product.

http://www.thinkbroadband.com/ping/s...26-06-2011.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

nice compare of my 12th june graph with loss on the link's, compared to plusnets at same time, even when VM can say it not us gov it still turns out to be there fault

http://community.plus.net/forum/inde...,95759.16.html

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

We've known it's VM's fault for quite a long time, I've got 3 VM monitors and two non-VM, it's been obvious for months.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

100MB, with superhub installed yesterday


https://www.cableforum.co.uk/images/...2011/07/62.png


First couple of hours packet loss etc was me messing around with speedtests/downloads etc

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

10MB, with superhub installed yesterday (old modem was losing connection every few minutes)
WTF??????????????

[img]Download Failed (1)[/img]


[img]Download Failed (1)[/img]

should I call virgin again? or is normal with virgin and superhunb?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

No thats not normal. I would phone them.

This is a superhub, The spikes are a sam knows unit

https://www.cableforum.co.uk/images/local/2011/07/1.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I just set up a monitor but its dropping packets. I have respond to ping enabled on the SH ?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Sorted... heres mine.... ?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

https://www.cableforum.co.uk/images/...2011/08/16.png

do do dah, still waiting for the ticket to close ETA 2/9/11...
I wonder how many customers are aware of this crap and how many are in bliss?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Just in and this is my connection to the ubr sitting at idle with no use all day

http://www.thinkbroadband.com/ping/s...28-08-2011.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

well here's mine

http://www.thinkbroadband.com/ping/s...28-08-2011.png

Mind you i don't know what it means or work it out

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

are VM going to cure latency issues?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Nope

They don't care about their latency issues

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

out of curiosity what would they need to do to fix it? network upgrades are already taking place to low faster speeds and I've also read that cabinets will be replaced too.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

https://www.cableforum.co.uk/images/...2011/09/19.png

https://www.cableforum.co.uk/images/...2011/09/20.png

[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Super hub on 50meg R30 router mode

https://www.cableforum.co.uk/images/...2011/09/23.png

Uptime 14 days :)

https://www.cableforum.co.uk/images/...2011/09/24.png

http://www.pingtest.net/result/47276221.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Getting a bit busy on the upstream that, Sirius.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

It is indeed m8

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

That's certainly one of the better 100Mb lines I've seen, and in line with the predictions VM give their customers of what they should expect at the top end. With a 10Mb upload you could even stream smaller HD backups of your Blu-ray discs, if you have 'em.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

My UBR is basildon.

dont know if it has anything to do with the fact that originally basildon was scheduled as "being planned" for a long time before a date was given for the upload increase and 100mbit rollout. Maybe they had to do a lot of upgrades before hand.

But even on 50mbit previously I have to say I was getting around 48mbit even then.

VM hasnt been too bad when its working lol.

Basildon though I think does occasionally suffer from utilisation issues though, because before I got my signal levels sorted out I was having erratic broadband speeds.. and 1 time I phoned up and the 100mbit guy on 2nd line said my UBR was experiencing high utilisation at that time.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

https://www.cableforum.co.uk/images/...2011/09/19.jpg

Infinity bliss!:)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

you do realise that probably the only reason infinity is getting such good latency at the moment is because only a small amount of people are actually using infinity at the moment?

as either the majority of people just havent switched from BT ADSL to infinity, or are with other ADSL providers like sky etc.

and also, a lot of areas still dont have infinity as it is being rolled out.

So only time will tell if those kind of results will last.

But, you also have to remember BT have a lot more funding than VM to upgrade if capacity becomes spread thin.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

still a samknows tester? dont see the spikes for it anymore.

---------- Post added at 07:57 ---------- Previous post was at 07:55 ----------

more to do with that infinity doesnt have the same upstream capacity restrictions that VM does. If infinity ever starts causing BT grief with capacity, I expect them to pump up traffic shaping rather than just let jitter go out of control. I not a fan of shaping but at least they dont just ignore over subscription.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

And the only reason my VM is so slow is because too many people are using it. Your point is?

I don't care if the service gets bad 5 years down the line, I'm not waiting around 5 years for my terrible service to become not-quite-so-terrible-in-comparison-because-everything-else-is-now-bad-too. Broadband is a monthly service, not a long-term investment. I'd rather have the benefit now, thanks.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

It uses the same capacity as BT's ADSL.

No they don't, BT aren't allowed to upgrade capacity too much as it would be anti-competitive against other licenced telecomms operators.

It has good latency because it doesn't suffer from the same upstream problems as cable, it's a technology thing. DSL will nearly always beat cable for jitter.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Virgin Media 50Mbit (with VMNG300 + AirPort Extreme):

https://www.cableforum.co.uk/images/...2012/01/84.png

O2 Broadband (synced at 19463 down/2122 up):

https://www.cableforum.co.uk/images/...2011/09/17.png

Both at the same location - the jitter on the VM connection is pretty bad!

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

But they say they are best for gaming!

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

My story:
http://community.virginmedia.com/t5/...YES/m-p/632509

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...24-09-2011.png


http://www.thinkbroadband.com/ping/s...24-09-2011.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Nasty packet loss spikes and much higher base latency there Seph. I'd rather have a near-flawless VM service with a bit of jitter, I think... service in my area has been outstanding ever since my area was made 100Mb capable. Wish I could afford the upgrade, but 30Mb is fast enough for now.

http://www.thinkbroadband.com/ping/s...19-09-2011.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Zeke, the packet loss could be caused by power failure ie Seph rebooting the modem\router.

here is mine btw..

http://www.thinkbroadband.com/ping/s...24-09-2011.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I haven't rebooted the modem in a long time, Chris. But I do have some VM downstream SNR and low power issues at the moment that will be affecting my own graph.

This time last month it was regularly like this:

[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...23-09-2011.png

Seems utilisation is on the up again on my uBR. Been like this for a few days now.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

my story:
http://community.virginmedia.com/t5/...YES/m-p/632509
and live now:
https://www.cableforum.co.uk/images/...2011/09/10.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Apart from where you were caning it a bit after 12 and a bit after 3 that graph doesn't look too bad Mr? Le Pa.

Yours is fine Neo-Tech. A little difference at peak times is to be expected really. Graphs that are virtually flat all the time are the exception rather than the rule on VM due to cable being so much more sensitive to load.

There needs to be some expectation management. When doing these graphs the key thing has to be, always, how they are affecting the connection in actual use.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

It is better from last few days, but check my old ones.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Not worried about the old ones, the past is prologue :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I know the connection is fine and what not, just saying how the margin of blue is increasing every evening. Pretty flat this weekend though.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

i was talking about ur BT one as i think he was on about the red drops on the graph there.

---------- Post added at 23:36 ---------- Previous post was at 23:31 ----------

i remember when VM brought in the Traffic management first of all and they were doing "Expectation Management" apparently lol

I remember i came home one monday after being in London with my ex for 3 days and i turned PC on and modem which had been off all that time and my connection was very very slow. I rang Virgin and this is the Gods Honest Truth i was told that "Because my modem was off for so long sometimes management kicks in on the modem because they expect the user to perform large downloads which could affect the network".

At the time i was living in a place called Brynmill in Swansea which is a high student area which around every 9 months would become oversubscribed and they would take then around 3-6 months to sort it.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

True, but for me personally on my graphs when I see the blue as thick as the green or thicker there is an impact in real world use, the extra latency is noticeable on web browsing and when using ssh (slightly if not too thick). I also start seeing download speed fluctuation.

I manage my own expectation by comparing it to other VM connections, especially my neighbour's, the way I see it if VM can make the service good for mr blue then there can reasonably do so for mr black.

A part of leics (kirby muxloe) which has infinity as competition has had more capacity allocated to it for less customers than my own area, so its not as if VM are equally provisioning capacity to people. One person can get leased line type performance another can get isdn type performance.

I hope you not condoning over subscription.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Hi All,

I have just had 100MB installed a few days ago and was wondering what you made of the TBB graph below? As the connection will be used for online gaming do you think I will have any issues if my graph were to stay like it is at the moment?

Thanks




[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

i would kill for a graph like that.

To me it looks about spot on average for Vm i guess between 25 - 45ms and 20ms of jittter all the time.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

The blue is more indicative of actual jitter and is probably a bit of an overstimate. That graph is just fine though, looking good.

Swift update on my own, capacity in the area has been doubled and things are more calm, although they do still have their kinda busy periods, this weekend not being one of them thanks to the sunshine and the rugby!

PING 194.168.4.100 (194.168.4.100): 32 data bytes

40 bytes from 194.168.4.100: icmp_seq=0 ttl=251 time=7.2 ms
40 bytes from 194.168.4.100: icmp_seq=1 ttl=251 time=7.5 ms
40 bytes from 194.168.4.100: icmp_seq=2 ttl=251 time=9.6 ms
40 bytes from 194.168.4.100: icmp_seq=3 ttl=251 time=10.3 ms
40 bytes from 194.168.4.100: icmp_seq=4 ttl=251 time=9.4 ms
40 bytes from 194.168.4.100: icmp_seq=5 ttl=251 time=11.5 ms
40 bytes from 194.168.4.100: icmp_seq=6 ttl=251 time=10.5 ms
40 bytes from 194.168.4.100: icmp_seq=7 ttl=251 time=9.5 ms
40 bytes from 194.168.4.100: icmp_seq=8 ttl=251 time=10.8 ms
40 bytes from 194.168.4.100: icmp_seq=9 ttl=251 time=8.4 ms

--- 194.168.4.100 ping statistics ---
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max = 7.2/9.4/11.5 ms

http://www.thinkbroadband.com/ping/s...02-10-2011.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I would love your graph ignition. Notice mine look somewhat shaky today?

https://www.cableforum.co.uk/images/...2012/11/27.png

Whats your capacity at now then? 2 docsis2 channels?

Reply from 194.168.4.100: bytes=32 time=66ms TTL=252
Reply from 194.168.4.100: bytes=32 time=13ms TTL=252
Reply from 194.168.4.100: bytes=32 time=26ms TTL=252
Reply from 194.168.4.100: bytes=32 time=41ms TTL=252
Reply from 194.168.4.100: bytes=32 time=10ms TTL=252
Reply from 194.168.4.100: bytes=32 time=12ms TTL=252
Reply from 194.168.4.100: bytes=32 time=12ms TTL=252
Reply from 194.168.4.100: bytes=32 time=27ms TTL=252
Reply from 194.168.4.100: bytes=32 time=47ms TTL=252
Reply from 194.168.4.100: bytes=32 time=42ms TTL=252

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Mine seems to have improved over the last few weeks. Think they must have been doing some work recently as I had a day of 30% packetloss and huge latency but after then the general performance has been much improved. Those huge peaks are just me torrenting :p

https://www.cableforum.co.uk/images/...2011/10/72.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

2 x DOCSIS 1.1. Putting it another way the 267 of us have 2 x 9Mbps between us.

As I mentioned it's sunny and the rugby's been on, people are in the boozer rather than at home torrenting their warez. I'm only at home due to work else I'd be at the boozer too!

This area is due to go DOCSIS 2.0 in November and uplift in December.

PING 194.168.4.100 (194.168.4.100): 32 data bytes

40 bytes from 194.168.4.100: icmp_seq=0 ttl=251 time=8.4 ms
40 bytes from 194.168.4.100: icmp_seq=1 ttl=251 time=9.4 ms
40 bytes from 194.168.4.100: icmp_seq=2 ttl=251 time=9.5 ms
40 bytes from 194.168.4.100: icmp_seq=3 ttl=251 time=7.9 ms
40 bytes from 194.168.4.100: icmp_seq=4 ttl=251 time=6.9 ms
40 bytes from 194.168.4.100: icmp_seq=5 ttl=251 time=10.5 ms
40 bytes from 194.168.4.100: icmp_seq=6 ttl=251 time=9.3 ms
40 bytes from 194.168.4.100: icmp_seq=7 ttl=251 time=9.9 ms
40 bytes from 194.168.4.100: icmp_seq=8 ttl=251 time=10.5 ms
40 bytes from 194.168.4.100: icmp_seq=9 ttl=251 time=6.7 ms

--- 194.168.4.100 ping statistics ---

10 packets transmitted, 10 packets received, 0% packet loss

round-trip min/avg/max = 6.7/8.9/10.5 ms

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

ok, if you willing to check into my port I dont mind sharing the info you need but I need contact details or for you to allow PM's.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Latency seems to have increased somewhat over the last few days. I have an engineer coming to lower my downstream power levels which are too high but I have a feeling that the below is due to increased utilisation.


http://www.thinkbroadband.com/ping/s...11-10-2011.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

from experience (my own) power levels do almost nothing to latency, they only seem to affect T3 timeouts and in severe cases disconnections/reboots.

I have 3 attenuators, 3,6,10 db ones. I have played around with my power levels watching performance and I have concluded the effect on it is minimal if any.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Here's mine m8

.

https://www.cableforum.co.uk/images/...2011/10/49.png


I get some problems with online ps3 gaming, but overall it's pretty good.

(those small packet loss bits were my daughter streaming YouTube videos)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Cheers, that's what my graph was looking like last week, latency seems to have increased over the last few days for some reason.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

What happened at 10am?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I swapped to the other upstream channel on my port.

I now just switched it back again as latency was going through the roof.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...11-10-2011.png

Upstream way down but downstream holding up ok.

https://www.cableforum.co.uk/images/...2011/10/59.png

This happened pretty quickly so I reckon it could be one torrent freak who will hopefully be getting a snotty letter from VM anytime soon.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

latency for first time in ages is now acceptable, but download speeds very all over the place. Upload speed is steady at almost max possible speed about 3mbit/sec. Since I been told my downstream higher utilisation than my upstream I guess this makes sense, and the upstream channels seem very unbalanced which is giving this channel better results then it would be if balanced.

Pinging 194.168.4.100 with 32 bytes of data:
Reply from 194.168.4.100: bytes=32 time=9ms TTL=252
Reply from 194.168.4.100: bytes=32 time=7ms TTL=252
Reply from 194.168.4.100: bytes=32 time=8ms TTL=252
Reply from 194.168.4.100: bytes=32 time=8ms TTL=252
Reply from 194.168.4.100: bytes=32 time=7ms TTL=252
Reply from 194.168.4.100: bytes=32 time=8ms TTL=252
Reply from 194.168.4.100: bytes=32 time=11ms TTL=252
Reply from 194.168.4.100: bytes=32 time=7ms TTL=252
Reply from 194.168.4.100: bytes=32 time=6ms TTL=252
Reply from 194.168.4.100: bytes=32 time=7ms TTL=252

Ping statistics for 194.168.4.100:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 6ms, Maximum = 11ms, Average = 7ms

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.pingtest.net/result/48442836.png

Not great, going to see how the connection is over the next few days..if it's still bad I may cancel under the 28 days policy and move over to Infinity.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Chrysalis

How do you swap upstream channels?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

not easily usually.

my superhub itself can move between channels but it can take dozens of attempts as it tends to connect to the same one most of the time, my vmng300 100% of the time connects to the channel I am on now and as the superhub was connecting to the other I simply swapped the devices. However if I only had the superhub its entirely possible it could have took me an hour or so resetting it trying to get it to swap.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Ok I see (I think)

Can you tell me how I can check which channel I'm on? So that I can try and change it and check difference?

Apologies if this is straightforward info on the Superhub connection info page nut I'm not at my pc just now, nut I've never paid attention to the upstream channel

Would I be correct in assuming that by changing channel I may be moving onto a less utilised channel?

---------- Post added at 10:23 ---------- Previous post was at 08:34 ----------

I've just seen it m8, I'll try resetting until it changes from 3

Wonder how many hours that will take me :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

.. and how many to get back if it turns out to be worse :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Well the person who told me how to do it with the superhub says it only takes him a few attempts, it could be my UBR has issues causing traffic to propogate on one channel (graphs indicate that) so for you may be far quicker.

The best way for the superhub appears to be to go to the change password page and select reset to default settings and apply it. This makes the superhub scan for a fresh channel on the reboot. The channel can be viewed on the connection info page. Check what channel you on before doing this and if you in a non uplifted area its possible you may only have 1 US channel.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Cheers m8

I'm on channel 3 so I'll try it tonight

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Well I tried this for 30 mins, each time it connected to channel 3 so I guess there's only 1 channel or else I didn't persevere long enough lol

---------- Post added at 22:42 ---------- Previous post was at 21:41 ----------

https://www.cableforum.co.uk/images/...2011/10/48.pnghttp://www.pingtest.net/result/48513374.png

speeds are good though

---------- Post added at 22:55 ---------- Previous post was at 22:42 ----------

https://www.cableforum.co.uk/images/...2011/10/49.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

https://www.cableforum.co.uk/images/...2011/10/44.png

Think I might need to post on the community forum. This is starting to get ridiculous.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Had to have my hub changed yesterday because it wouldn't get the r30 fw but here is the the new one

http://www.thinkbroadband.com/ping/s...13-10-2011.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...13-10-2011.png
I would imagine that the spikes every hour are when my SAM box is testing the line

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Ouch, IMO it really should'nt be allowed to get that bad before something is done about it. I think VM need to address these issues of capacity before every tom, dick and harry jump on the 100Mb band wagon and destroy the service completely.

I know a few peeps have mentioned BT Infinity does'nt suffer the same congestion issues as VM but why is that and why can't VM employ the same methodology.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Connection has improved greatly after installing a 10db attenuator. I thought it made no difference at first but after testing it over the thinkbroadband monitor, it has made a world of difference.

Anyone now why the Max Raw Bit Rate for the upstream changes from 10240 Kbits/sec to 20480 Kbits/sec? This pretty much happens once a day :confused:

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

The sad thing is I expect his UBR even with that graph is not reached VMs threshold yet for an upgrade.

Their 80% threshold system is now outdated with the new policy of allowing single user's to use 60% capacity of a channel.

Whats very worrying tho is the fact VM appear to only start upgrade work after high utilisation is reported to them by customers, I have lost count of the amount of times I have read on VMs forums that tech support staff have escalated work to be carried out following a complaint, why isnt this been done pro actively?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

please feel for me:

https://www.cableforum.co.uk/images/...2011/10/39.png

http://www.thinkbroadband.com/ping/s...4-10-2011.html

i cant seem to get the forum to work on the shared graph link either :(

Edit: Yay - got the graph to work!

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Ouch

Here's a good one to compere it to

https://www.cableforum.co.uk/images/...2011/10/10.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

swap?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Sorry no :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Mine used to be like that a little while ago. They'll only need to sell to a couple of torrent freaks in your street and yours will start to look like mine...

http://www.thinkbroadband.com/ping/s...16-10-2011.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

ouch kwikbreaks, seems to be getting worse at a rapid rate.

I wonder who had a brain fart when deciding 100mbit doesnt need STM. They decided the network cant cope with sustained 10/20/30 usage but can cope with 100.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Mine also seems to be getting rapidly worse. I think I will cancel the service and stick with FTTC.

[img]Download Failed (1)[/img]

Here is a snapshop of my FTTC service just as a comparison;


[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Yes yet there are still days when it eases...
http://www.thinkbroadband.com/ping/s...13-10-2011.png
... it's changes like this that lead me to believe most of the problem can be laid at the door of a single account. The fact that I can often still get quite close to 50Mbps down on a speedtest but the upstream rarely exceeds 2Mbps now at any time is what makes me think it's upstream congestion and putting the two together suggest to me that it is torrenting which VM's flawed shaping is failing to catch.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...7-10-2011.html

Cant belive the difference my sky broadband compared to my 10 mb i had with virgin :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Double check your IP hasn't changed, I'm with Sky LLu and the IP is changing constantly, as soon as I set up the TBB ping monitor it changes again so there is a good chance your looking at someone else's line.

Just a thought, but if it is your IP it's looking pretty damn sweet.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

my latest, im curious if the load on the other channel has gone down as this one has clearly gone up.

https://www.cableforum.co.uk/images/...2011/10/22.png

I still rememebr 2 weeks before the speed uplift a reseg was done in my area when philce's area got a large improvement at the same time mine got a detriment (shifted users from already lighter area to mine) and then of course it got significantly worse when the uplift happened.

I swear my neighbour is on his segment as the channel id's and frequencies match and he lives only 1 road away from me just about so its not beyond impossible the segment is accessible from this street.

What I would like to see is regular reseg's that balance out segments regardless of thresholds been breached or not. Surely its not hard to see one area with 20% utilisation and another at say 60% is a good and fair to run a service.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Another reasonable day. The 3-6pm period makes it look to me even more like the congestion can be laid at the door of a single user..

http://www.thinkbroadband.com/ping/s...20-10-2011.png

I had an automated http download kick off at midnight which would have been running almost full tilt and accounts for the blip then.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Not sure what you mean m8

FTTC?

Isn't that what Virgins network is? Fibre To The Cabinet?

I'm confused as you seem to be saying that Virgins isnt?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

FTTC is from BT.

My connection has vastly improved since my repull.

http://www.thinkbroadband.com/ping/s...20-10-2011.png