Re: ntl Confirms 10Mb Broadband Speed Increase
 

I have been known to come under number 3 now and again when the mood takes me :) then my connection is just used for general internet use and email I personally dont care how people use there connection or what they download or upload, as long as it doesnt impact on my usage, i am happy

Re: ntl Confirms 10Mb Broadband Speed Increase
 

then there are the people who are burning and selling the DVDs who max it all the time

maybe the best thing is for the ISPs to ban the P2P ports and torrent ports.. although that can have an impact on the very few ligitamate usues of these bits of SW

Re: ntl Confirms 10Mb Broadband Speed Increase
 

p2p and torrent ports can be changed :), so that would have no effect at all

Re: ntl Confirms 10Mb Broadband Speed Increase
 

It's bad enough that ISPs attempt to limit how much you use your connection. It is simply not acceptable for ISPs to then start policing what type of connections you make.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

They will not but what I think should be done is a charge for every GIG over the limit these people use they pay for. If all paying £24.99 used the limit all would be well but when many use less yet others over use and cause the network to slow down then I feel these people should pay for the extra.

My personal opinion.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

I doubt they could anyway. For one, it is actually quite difficult to block some programs (IIRC MSN messenger is particularly good at changing to different ports if the normal one is blocked), and for another thing, all these programs DO have a legitimate use, so NTL may find themselves in a bit of trouble if they do block them.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

There is always traffic shaping :)

Re: ntl Confirms 10Mb Broadband Speed Increase
 

why do so many get so worked up about what others download

these new speeds are aimed eventualy at providing tv by internet films ect

now ntl will be the main people aiming to get you to buy this stuff i cant see them being very popular if you have to pay for film, show whatever and pay again for the download

un capped is the only way that any of this will work

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Think about it.

Company A can supply a film via the internet for £2.

NTL can supply the same film via the internet for £2.

What incentive is there for anyone to use the NTL service?

Now if NTL supply the film free but you have to pay £2 for the extra broadband usage that it needs then it costs you the same but ensures that you use NTL rather than company A. It would cost £2 for the film plus £2 for the extra broadband usage if you used company A. Result is that this sort of pricing structure provides more profit for NTL which can be used for upgrading infrastructure and reducing debt.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

didnt make my point as well as i might

as we most likely would buy our films from ntl them limiting how many you can watch seems pointless

and as to buying off other companies it would be better for them to find a way to charge ( for example ) the bbc to stream to ntl customers rather than there being two charges

Re: ntl Confirms 10Mb Broadband Speed Increase
 

My thoughts on how NTL should handle this are such:
Set up users on contracts like you would a mobile telephone.

I am on orange, i get 200 minutes a month inclusive in my line rental. When I use more minutes i get charged every minute i use my phone. If i dont use all 200 miutes in a month (say i use 50) it gets rolled over to the next month so i now have 250 minutes the next month.

I am on NTL, i get 75GB a month inclusive in my rental. When I use more GB i get charged every GB i use my connection. If i dont use all 75GB in a month (say i use 50) it gets rolled over to the next month so i now have 90GB the next month.

--

Other than that if they dont allow us to 'roll over' GB and charge us say £1 a GB over we go, can we get refunded for every 1GB under we are?

Hope that makes sense :)

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Why are you so obsessed with NTL providing Broadband speed for films for which they get nothing out of?

On some of my posts about Movie Rentals via download you said why should NTL provide me with the bandwidth to download from someone elses movie rentals becuase they will gain nothing out of it....?

My answer to this is becuase NTL are an I.S.P and it is their job to supply the connections to keep up with the speed of the web and future developements and progress.

If they wish to add Movie Rentals to their list of services then fine, but first and foremost they should provide the connection to facilitate it.

They cannot have their fingers in all the pies and I am sure they do not wish to....

Re: ntl Confirms 10Mb Broadband Speed Increase
 

NTL are not just an ISP and they are not a charitable organisation. They will use their products in whatever way maximises the profit for them. Network infrastructure costs money which has to come from customers by either charging them all the same price or charging them based on their usage. Why shouldn't an ISP operate a service that pays for the cost of the infrastructure needed to sustain it rather than pay for the infrastructure for someone else to make all the profit from it?

The big obsession being shown is that of very heavy bandwidth users wanting ISP's to provide uncapped services at below cost price to satisfy their greed.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

seems quite reasonable to me the more you use the more you pay, bit like my electricity bill :p:

Re: ntl Confirms 10Mb Broadband Speed Increase
 

But not like my electricity bill. :D

Re: ntl Confirms 10Mb Broadband Speed Increase
 

:D no nor mine when i come to think of it :D but i don't see the big thing here if you use more than your allowance then you should get billed for it, that way some really heavy users may moderate there usage and my connection may not go **** up again..:D :D :D

Re: ntl Confirms 10Mb Broadband Speed Increase
 

How come other countries can have HUGE connections with HUGE caps or even Un-capped but us here in the U.K have slow-capped connections.

Also how come on the continent they are charged far less for connections that are twice as fast as ours??

I have friends in holland who pay LESS than I pay for 3Mbit and they are on 20Mbit ! !

Why are we in the U.K so easy to fob off with any old crap? It's about time we stood up for ourselves and stopped accepting second rate services for extortionate amounts of money.

I understand that they need to make money and be profitable but I just wish we would start to catch up with other countries. It seems as soon as we start to make some headway they take another stride taking them further still from us....

10Mbit all sounds good but is not much use at 75Gb a month to play with.

Rather than Capping this one so low and having Un-capped services at slow speeds they should just have a good High cap of say 3-400GB a month. That would give ample downloading for "most" people and would stop the "Market Traders" that people love to bang on about here in this forum, because let's face it "EVERYONE" that is a heavy downloader sells everything they download right?? :erm: :dunce:

Re: ntl Confirms 10Mb Broadband Speed Increase
 

i agree but its because over here they think they will get away with it so many dont complain, and then you get those who think buisnesses should be alowed to do what ever they wish who try to make those who do complain think they are wanting to much

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Can anyone confirm whether the Terayon TJ210 will be capable of handling the new speeds?

TIA

Re: ntl Confirms 10Mb Broadband Speed Increase
 

I wish they would let us know what these "Different Speeds" will be for the unlimited tiers...

From the wording in their statement I would read it as the Tiers will be remaining the same for 1-2-3Mbit but become unlimited?

Hope this is not the case.....

If they do that the ONLY thing that will make me stay with them is a substantial increase in upload speed. By substantial I mean something like 1Mbit or there abouts....

Not to hopeful though.....

Re: ntl Confirms 10Mb Broadband Speed Increase
 

I suppose that you will get people in other countries saying the same thing about us. "how come people in the UK get such fast connections so cheap?" They quote ADSL customers getting 8 Mb for £9.99 and cable customers getting 100 Mb for FREE. Of course there are very few customers in the UK getting a 8 Mb connection for £9.99 and most of these don't get anything near 8 Mb as they are too far from the exchange. The 100 Mb cable customers were a select few who lived in the right area (Dolphin Square). How universal are those low prices and fast speeds in other countries?

Not everyone outside of the UK gets super fast connections dirt cheap. A lot of the prices you see are introductory offers and only available in certain areas.

There are a lot of factors that dictate the prices paid for broadband.

Was the infrastructure subsidised or not. Some countries have subsidised broadband to the extent that ISP's don't have massive interest payments to make on the debt incurred in providing the infrastructure.

What is the topography of the area and what planning factors dictate where the infrastructure is sited. It can be far cheaper to sling cables between posts than to bury it under roads with massive disruption to traffic.

When was the infrastructure installed and what were the expectations at that time. Customers in parts of Leicester and London for example will know what having cable infrastructure installed with an incorrect assumption of future needs means. Upgrading these areas will be a very expensive and time consuming process.

10 Mb with a 75 Gb per month allowance is more than ample for over 95% of people in the UK and there are probably millions of people worldwide who wish they could have the same.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

good post Ian - it is very difficult to compare 'like with like' , lately - up & down on the 2Mb service works for me, at the moment. I will wait for further details on upgrades :tu:

Re: ntl Confirms 10Mb Broadband Speed Increase
 

China May well have 10,100,1000 mbit connection, great inside china user to user but once you go outside china (in or out) the speeds are slower then a 56K modem - noope even slower than that I think..

My Idea if it was technically possible would suit me down to the ground, NTL - > NTL User fast speeds, both up and down. NTL -> Anything else - speed you got now. It a bit like the Phones on NTL - Local Area is Free to another NTL User type of thing..Is this at all even possible btw or it is technically not as it does not work that way..???

Re: ntl Confirms 10Mb Broadband Speed Increase
 

:tu:Good idea, that way at least those who use the most pay the most!

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Just added this up myself. I have 870Gb of drive space at about 80% utilisation.
iTunes in triplicate (on the laptop HDD and the file server is 80Gb)
additionally on a backup drive
Photos take up probably around 20Gb these days, and again on a backup drive.
Mini DV tape contents, edit files and the DVD output files are another 100Gb.
and so on, and finally one of these is a 160Gb portable firewire drive that takes the really important stuff and keeps it offsite.
So it is pretty easy these days to start using up multi Gb HDDs.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Who thinks NTL will bump up the upload speeds then? :dunce:

Tbh- I think they'd have to if they want people downloading at 10mb, concidering I use a good 15k/sec upload just when i'm downloading at 250k/sec. Not sure why but thats how it works here :monkey:

Correct me if im wrong, but *sniff* .. dont be too harsh :erm:

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Considering NTL are finally going to rollout unmetered packages I have no argument other then the fact they decided to boot off heavy users before the packages are available.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

I believe you are correct - 10M download will require a higher upload speed than 3M - what the equation is, I cannot say (but I am sure someone here will know it).

A certain amount of upload is due to "ACK" packets , basically saying, yes I have received that data - that will need to be higher, as more data is being received.

As I said, believe this to be the case, but I'm sure someone with a more in-depth knowledge of the subject will be along shortly ;)

Re: ntl Confirms 10Mb Broadband Speed Increase
 

I'm not so sure - Telewest's 10meg announcement has confirmed upload speed remains at 384k (or are you saying it needs to be raised from 256k... I'm not sure what NTL 3meg upload is).

I hold out eternal hope for a decent upload speed... and no, not for illegal d/l.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Only way to test is do some lan transfers and see what goes back in the other direction, I think 300kbit might be enough depending on whats been transferred.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

From what I can gather the people who have got warning letters are having their connection monitored for a month before NTL take any action. This sounds to me as if new unlimited speeds will be available before anyone is booted off.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

With a bit of luck it will be a 56k download,that way it will take a lot longer than a month to go over the 30 gig cap LOL. ;)

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Pry tell who has been booted. If anyone has been booted its news to me. Users have been warned that there connection will be monitored. But i know of not one user that has been booted. Please correct me if i am wrong.

PS

M8 down the pub saying someone has been booted does not count :LOL: :angel:

Re: ntl Confirms 10Mb Broadband Speed Increase
 

There goes all the good sources (or should that be sauces?) in one foul swoop lol

Re: ntl Confirms 10Mb Broadband Speed Increase
 

:LOL: thats 2 much in my book

Re: ntl Confirms 10Mb Broadband Speed Increase
 

So 3Mb (250k) requires 15k/sec.
10Mb > say a bit more than 2 times more > 50k. Well within the 250k.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

NTLs upload on 3M is 300k - so they may up it a little to 384, or may just leave it.

you never know, they might follow the current scheme :

1M/100k
2M/200k
3M/300k
.
.
10M/1000k (yeah right :dozey: )

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Dream on m8 lol

Re: ntl Confirms 10Mb Broadband Speed Increase
 

I am going by what the new style letters say NTL have sent out, effectively gave users 2 choices drop usage or go elsewhere.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

I am sure NTL dont want to lose customers.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

They're probably just getting rid of the biggest offenders before they offer a truely unlimited product.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

CONFIRMED:
"Bloke in the Pub" says "so far no-one has been booted for pigging, only for non-payment."

Re: ntl Confirms 10Mb Broadband Speed Increase
 

You said booted off meaning they have already done it. So who has been booted. Simple answer not a politicians answer.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Then I guess it means I am wrong :D
__________________

To my knowledge noone has actually been booted yet.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Planned maintenance appears to have gone very quiet, does that mean it's all ready for Monday, or what? :D

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Hey slowcoach, I bet your landlord makes a nice profit of you everytime there is a post you probably run to the pub for a quick pint to get the latest news on NTL and then run back again :)

Re: ntl Confirms 10Mb Broadband Speed Increase
 

:LOL:

Re: ntl Confirms 10Mb Broadband Speed Increase
 

I blame this hot weather ;)

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Dont we all :angel:

Re: ntl Confirms 10Mb Broadband Speed Increase
 

I just spoke to NTL through customer services, and they say i should be on 10Mbit by October so whoever lives near North Manchester, which is the Bolton/Bury way you should have around that time aswell.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

I thought customer services were shut on sundays? :confused:
Anyway....do u think they will start rolling it out at the same time as telewest?

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Ok taking in what ignition said about the 4 users maxing the ubr, and a few other thoughts, I have serious concerns about quality of the connection.

On the current tier levels the contention at ubr level seems to work out at under 20:1 which is quite acceptable. But with everyone on 10mbit that could mean contention of around 50:1 (based on around 200users on a ubr) ubr specs here I think ntl use eurodocsis http://www.cable-modems.org/standard...comparison.pdf .

Now if any ntl bod can confirm, on the new speeds will effective contention ratio be around the same or am I right there is a marked increase, and if so will there be traffic shaping to protect gamers and people using live apps from latency problems.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

they use both, depends which platform there on, langley or bromley, i think it was bromley, that use eurodocsis, sure ignition will confirm, or deny!!;)

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Original ntl areas - DOCSIS
Ex C&W areas - EuroDOCSIS

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Ok if anyone knows what area LE3 leics falls under would appreciate it. Normal docsis would be higher contention then 74:1. Requiring 3 users to max it out unless they got the 256-QAM 42mbit. I am looking forward to the speeds but its quite scary how fragile this is for capacity problems.

(above based on 200users on ubr someone correct me if I am way off)

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Most BB users will only be doing one thing at a time with their connection so will never use anything like the 10 Mbps. Even if they connect to a server which can give them the full 10 Mbps they will probably get whatever it is that they are downloading in just a few seconds so won't put undue pressure on the network. Even if their connection slowed down quite a lot they would probably never realise that it had. It's the experienced heavy downloaders that will put pressure on the system who may move on to pastures new if they find themselves restricted or may find that their upload restricts them.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

leicester comes under the Langley platform / headend, so you will be docsis.

if you get a choice of BB through STB or CM, then you are Bromley ( euroDocsis )

Just through a CM then you are Langley ( Docsis)
__________________

per channel maybe, not per ubr,

Plus you also have to have STB's connected to UBR's as they all require ip addresses & connections for the limited I/A services.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

im in bromley and have a cable modem. What is the difference between euroDocsis and docsis and which is better?

Also the good thing about 10mbit is if someone asks you what speed is your internet you can casually say "10mbit", what about you? :D

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Sorry if this has already been asked but I have looked and could not find a similar question anywhere here.

I have the ntl250 cable modem will this run at speeds of 10mb?

Re: ntl Confirms 10Mb Broadband Speed Increase
 

You'd be surprised how well this actually works, just to remind services will be capped, which helps, could easily enough be traffic shaped to protect real time services, and I've seen services working quite well with over 200 modems on a 256QAM downstream, as high as 1000 infact, these modems mostly being 5.5Mbps/640kbps and 10Mbps/1Mbps.

Usage patterns do vary though, some cards have 200 modems on them and average less than 4Mbps downstream throughput, others get nearly maxed on the same number of modems now.

The joys of capacity planning, capping the 10Mbps will help a lot though, TW will get slaughtered in student areas especially, such as for example Leicester with De Montford, etc in that area :p:

If it's any comfort to you a load of new kit has gone into Leicester, it's now one of the best provisioned areas for bandwidth per modem on the network if not the best, and more to come, so relax!
__________________

Easily.
__________________

DOCSIS uses 6MHz wide channels yielding potential throughput of 27Mbps or 38Mbps depending on how dense the modulation used is.

EuroDOCSIS uses 8MHz wide channels yielding 38Mbps or 51Mbps depending on the modulation density.

So EuroDOCSIS is the better of the two from the downstream point of view, however with increasing upstream demands its' inate higher asymettry can be 'an issue'.

EuroDOCSIS is the daddy though, especially EuroDOCSIS 2, which is happily powering the UPC 24Mbps/8Mbps service in Sweden :drool:

Re: ntl Confirms 10Mb Broadband Speed Increase
 

So although Leics is docsis with the upgrades it has tons of them now I guess. I dont know how much area one ubr covers, but I am in a residental family area but only couple of streets away from the student houses.

I can see your point about telewest with uncapped 10mbit, the thought is a lot more scary for them, unmetered speeds I feel should be lower. So time will tell what happens.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

This seems to be the general consensus, however I'm not aware of any 'Telewest Sucks' or 'Blueyonderhell' type sites - this is not a moan at anyone, I'm sure there probably *are* such sites, I don't look for them as I'm not on Telewest, but does the fact that Telewest are uncapped actually mean they have a bad service ?

Again, not moaning, just wanting to be educated :)

For instance, does everyone moan about the TW proxies like they do about the NTL ones ?

Re: ntl Confirms 10Mb Broadband Speed Increase
 

TW proxies aren't mandatory and transparent dude.

There are a few people who've had dire experiences with Telewest and some with speed issues, check none other than the Telewest section of this very site.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Ah, I didn't know that, I thought they were the same as NTL.
Shame NTL's are mandatory :(

Ok, cheers - I just wondered, I'll take a look - it will be interesting to see how their uncapped service compares to NTL's capped service in the next year or so, I guess then we'll see whose users are moaning the most :)

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Just to clear your post TW dont cover Leicestershire.;)

The keyword being few, Telewest are in the process of upgrading it network so it can handles these pressures - related story . The majority of customers are more than satisfactory with blueyonder and it has built up a good reputation for being uncapped, for its quality of service and customer care. It came within the top 10 in this months which? magazine survey of broadband and dial up isp satisfaction, ntl was on there too but it came last ie a 'dont buy' in both the dial up and broadband surveys.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Astoundingly enough I am aware of this and was using Leicestershire as an example, it's actually an ntl franchise. If you prefer we can use the areas around the Birmingham unis, which are Telewest areas, as an example of a 'studenty' area.

Don't see where I'm bigging up ntl I'm merely saying that Telewest will have issues. TW engineers are probably as concerned about the capacity issues as anyone else. Also not convinced by the fact there are only a few issues on here - how many TW to NTL custs are on here? How many TW customers with speed issues have been cured through changing of upstream (indicating congestion on the existing one)? How hard is it for TW customers to understand that 384k upstream is being offered because they can't do much more and remain uncapped or their network will die?

TW major upgrades are in core network, to the same standard locally as ntl's, nothing more. The previous tier uplift was done through existing capacity mostly which is now basically gone so, like ntl, they are having to upgrade to keep up.

Whether it'll work or not we'll see. Congestion is without a doubt inevitable though, if you think in areas of high usage TW can sustain 10Mbit without congestion you're deluding yourself.

Which surveys relate more to customer service methinks rather than the actual quality of the connection, when ntl works it's fine.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Many times I do wish telewest were here, the amount of times I pull my hair out over ntl.

I think the survey's look pretty accurate from where I stand. I dont know anyone on nildram or telewest who is unhappy, know a few unhappy bulldog people and tons of unhappy ntl'ers.

I think what frustrates people and certianly frustrate's me is ntl's stubborness they insist the proxies have no major issues, they insist their tech support is fine, they insist the postcode lottery service is fair. Telewest have made their proxies optional, they rolled out digital across all their network so their services are universal and they dont have script bound india tech support which has no way of complaining and providing feedback.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

well it appears most if not all isp's got some people upset about various aspects of their services its about time that they all realised that happy customers = profit, unhappy customers mean probable reductions in operating turnover & eventual loss of dividends for share holders. To this end NTL appear to be doing something positive with the increased speeds being rolled out, just hope they give some generous caps

Re: ntl Confirms 10Mb Broadband Speed Increase
 

NTL are in my town centre advertising 1Mb for 9.99, I asked him if there was a rough date for 3Mb upgrade to 10Mb, he didn't even know that the uprade was happening nor that 10Mb would be the standard from NTL in the near future?

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Just spotted there is some info about the upgrade in ntl's second quarter 2005 results: http://www.ntl.com/mediacentre/press...9%20August.pdf

Sorry if this has already been posted, I gave up reading after page 3 :D

Re: ntl Confirms 10Mb Broadband Speed Increase
 

hmm... sales person.... sales people know nothing about anything... (usually including the product they are selling!)

Re: ntl Confirms 10Mb Broadband Speed Increase
 

lol yep....Infact most ppl who work for ntl dont have a clue wot they r on about. I think they just get random people from the street to work for them :)
especially the people from customer services lol! u end up telling them wot broadband is over the phone cause they dont know :D

Re: ntl Confirms 10Mb Broadband Speed Increase
 

It's people like you that get right up my nose with your complete and utter drivel.

Don't like that, well you should be able to find the red rep button and the report post feature on this page.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Whenever i have had to phone customer services or tech support, they are knowledgable. Knowledgable to the point of correcting a problem.

Been with NTL 3 or 4 years and can't complain at the support.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

On the occasions i have had to phone CS or tech support i have found that they are at most polite, courteous and above all most helpfull, fair enough i have had one or two moments when things have gone awry but they have been very few and far between and easily sorted. Compare this with the experience i have juat had with AOL, my sis in law just gone on to AOL through NTL network installed everything hooked up the modem still no go, rang up AOL CS and was greeted with the rudest, arrogant most unhelpfull woman i have ever spoken to at ANY CS, the call ended up with her saying the line hasnt been authorised we will have to wait for 2 weeks for that to be sorted and promptly hung the phone up on me. :Yikes: :Yikes: :Yikes: :Yikes:

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Please do not make such sweeping statements that are designed to provoke a response. Especially when there are ntl staff members who post here to help out here in their own time.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

1. Most people who work for nt: can actually read, write and spell in proper English.

2. Certainly on business broadband support in Newport you will find people who will wipe the floor with whatever little knowledge you may have.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Robc66, I think that you will find customer service staff get a lot of training on the products they are trying to help with but some are more informed than others as we like to keep up with news and info, where as ntl have a habit of not training on new products until they are due to be released. so that may be why the cs staff do not really know about the 10MB upgrades. Ask them again in a few months and it will be different.

I used to work in CS but am now in ntl Business.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Ok...maybe I was a bit harsh...but I have had to contact them a few times in the past and the last time I rang them I ended up being passed on to another person about 10 times because the person who I was talkin 2 could not do what I wanted them to and it was a pretty simple task really, all i wanted them to do was to replace my cable modem because it was faulty. I admit that I was wrong to post that anyway so I would like to say sorry to people it upset.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

It would appear that some changes are taking place already, some people are reporting vastly increased speeds for downloads on other forums.
one person just got sustained speed @ 1964KB/s (faster than 10meg)
another has been getting 700KB/s (near 6meg)

will have to see how long before I go up.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

why are they downloading info about dodgy cable Tv Dbox2 's

Re: ntl Confirms 10Mb Broadband Speed Increase
 

who said it was a dodgy doc about that? :erm:
you can call a file anything you like, don't make assuptions. :rolleyes:

Re: ntl Confirms 10Mb Broadband Speed Increase
 

i feel for you rob m8

Re: ntl Confirms 10Mb Broadband Speed Increase
 

i believe you :rolleyes: :angel: :rolleyes: thousands wouldn't though :erm:

Re: ntl Confirms 10Mb Broadband Speed Increase
 

i heard 10mb starts in october can anyone confirm this please or is it near the end of 2005 beta testing i hear telewest are doing theres very soon

Re: ntl Confirms 10Mb Broadband Speed Increase
 

I just hope that 2MB users get it by atleast Jan. :)

EDIT: And swoop101,

FireFox has crazy download speeds at the start of a download, Or if its in the cache, But it could be real download speeds I guess. We'll just have to wait and see.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

I see a coincidence in the time these fast speeds started been reported and the recent external peering problems that have emerged.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Reminds me eerily of how AOL and Compuserve etc operated in the days before ISPs like Demon.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

:) A Big " UP " To the Staff who work for NTL and actually GIVE UP their free time to help out us lesser mortals.:tu: :tu: :tu: :tu:

Thank you very much Guys and Girls, You know who you are and you are MUCH Appreciated.:tu: :ghugs:

Re: ntl Confirms 10Mb Broadband Speed Increase
 

I don't suppose anyone who frequents the pub knows anything about upload speeds yet? I'm hoping to host some online games with friends so upload speed would be really useful to know...

(i'm on the 3meg connection before anyone asks).

Re: ntl Confirms 10Mb Broadband Speed Increase
 

The "Bloke in the Pub" ;) reported ages ago that ntl would be trying to bring in the 10Mbs in September, subject to all the upgrade work being completed on schedule.

I think the idea is that when the BT 8Mbs starts in November the media will have to give ntl a mention in the same breath, dumbing the BT speed increase to some extent.
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Windows/Firefox starts caching links when you enter a page, if you have enough memory and sit back a while when you enter the page then when you click the link the file will download (from cache) instantly. Now lets think about this, all this cached data is added to your download bandwidth, even if you don't click the link, :Yikes: not good.
Firefox/Linux does not cache links in the same way, so with Linux you can download more each month for the same bandwidth usage.
Windows tends to throw memory at everything in an effort to make up for its inadequacies.:rolleyes:

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Can I ask now sorry for not reading back before I ask this but.


I am on 2mb with all there services with packs on, am I likely to get this upgrade in 2005 or late 2006? I would love it this year, if so would I have to get on 3mb quickly?

Re: ntl Confirms 10Mb Broadband Speed Increase
 

It all depends what ntl's strategy is, are they upgrading 3Mbs users first to encourage people on lower tiers to move up, or are they phasing things in gradually to confirm the infrastructure is coping as anticipated.

I imagine a lot of new customers will be joining ntl once the 10Mbs is rolled out, especially those with poor speeds on 8Mbs ADSL.
Christmas will be a big test with VOD available in many areas by then as well, ntl may be contemplating seeing how things go over Christmas before upgrading the lower tiers.

Unlimited tiers will be a low priority as they are only going to be attractive to the type of user that no ISP really wants if the truth be known.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Thanks just I would need to justify to my gf who pays the broadband telly and phone, as I pay the water/eleccy/gas. Why broadband at 3mb is so important as I am the main user of the internet here right now.

So basically we do not know right now but going to 3mb can not be a loss considering the amount of internet I use ( I hardly sleep so its on most of the day unless we go out. )

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Slowcoach, you started this thread ages ago didn't you? Doesn't the man in the pub know the upload! How about if l sub a pint or two?!

Re: ntl Confirms 10Mb Broadband Speed Increase
 

I know what you mean, almost £10 a week seems a lot to me as well, but as I get so much pleasure from it I prefer to make cuts elsewhere.
The one consolation is that I do get the speed I pay for although the service has been a little dickey the past few weeks during the maintenance upgrades but it is better than ever now.
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The problem with upload speed is that it isn't headline grabbing, that and the fact that cable infrastructure in this country was only intended to have adequate upstream.
The fact that ntl would prefer more customers on their capped top tier may just make them up it somewhat to tempt a few more souls, but I doubt if the uncapped tiers will be anything like as much, the P2P users are the ones likely to bring the locality to a grinding halt if they had a high upstream running 24/7.
If we are lucky we may get 768Kb upstream on the top capped tier whereas I cannot see the uncapped tiers getting more than 384Kbs.
You can bet that ntl will try to make the capped tiers the ones that 98% of people choose to go for.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Current costs of BB
1Mb = £9.99 (14.99)
2Mb = £24.99
3Mb = £37.99

What exactly is 10Mb going to cost? Because as NTL say the upgrades will be at no extra cost. So does that mean that if you have a 1Mb service this will still cost the same 9.99 (14.99) on 10Mb?

If so this is not fair to those like me on the 3Mb service

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Current costs of BB
1Mb = £9.99 (14.99)
2Mb = £24.99
3Mb = £37.99

What exactly is 10Mb going to cost? Because as NTL say the upgrades will be at no extra cost. So does that mean that if you have a 1Mb service this will still cost the same 9.99 (14.99) on 10Mb?

If so this is not fair to those like me on the 3Mb service

Re: ntl Confirms 10Mb Broadband Speed Increase
 

I mentioned it earlier in the thread there will be differnt download limits depending on what you pay. So everyone gets the same speed but you will have a limit on your use. The only one I know is the 10MB will be 75GB per month.

So it will be like that I think-
10MB at 75GB = £37.99
10MB at ??GB = £24.99
10MB at ??GB = £17.99

Re: ntl Confirms 10Mb Broadband Speed Increase
 

thanx