Re: General TiVo Discussion Part 2
 

The majority of our XL customers should get an email today with an invite to order online.

I've just checked the ordering site and it's working fine here.

Re: General TiVo Discussion Part 2
 

I darn hope so.

Had a quite depressing day yesterday so I hope today is a bit more uplifting.

Re: General TiVo Discussion Part 2
 

DF it has been excellent thank you all. Ordered online and have a provisional date of my first choice. Just awaiting confirmatory email.

Cheers to all at VM!!

---------- Post added at 10:33 ---------- Previous post was at 10:32 ----------

Just checking there was no payment section so does it come out of my direct debit with the rest of the charges??

Re: General TiVo Discussion Part 2
 

can someone confirm what the cost is for getting Tivo and having your V+ moved to another room? Is the cost of moving the V+ included in the free installation? And is there an ongoing cost to have the V+ as a second box?

Re: General TiVo Discussion Part 2
 

It will go on to your next bill.

---------- Post added at 10:38 ---------- Previous post was at 10:36 ----------

You should be ok, Phil. XL in batches all day today, this is stop the ordering website crashing :D

Re: General TiVo Discussion Part 2
 

Thanks that makes things much easier!

Re: General TiVo Discussion Part 2
 

Yes the cost of moving is included. additional box rental is £6.50 a month when you have an HD box on the account

Re: General TiVo Discussion Part 2
 

Got the email and I'm stuck at work with out access to my account details to allow me to order.

Nip home and lunchtime I reckon

PB

Re: General TiVo Discussion Part 2
 

you'll need to speak to sales once you get your email. There shouldn't be any extra charge for relocation.

Re: General TiVo Discussion Part 2
 

Ordered on line,install Saturday 23 April 8 to 1 oclock. Quick site.

Re: General TiVo Discussion Part 2
 

Just booked online after got email code and invite,
Earliest install was 23rd of April hope I get it? You can only request not book

Re: General TiVo Discussion Part 2
 

Still no email for me, I registered in December, got a 001 ticket and entered, then received a "sorry you have'nt won" and nothing since. No Dean email or any other. I emailed complaints, they had no record of me but promised me an email or call on the 11th as I still have the original emails sent to me.
But still got nothing:confused:

If I wait any longer, new customers will be in the que at this rate.

Re: General TiVo Discussion Part 2
 

About the best review I have seen yet.

Thanks Muppetman. ;)

Re: General TiVo Discussion Part 2
 

The emails are being sent out over yesterday today AND tomorrow

Re: General TiVo Discussion Part 2
 

Tried to persevere with the ordering website for about ten minutes and gave up and dialled the number on the first page that the link in the email takes you to, took 15 minutes in the end and install booked for later this week. She did ask for the code as well and was quite insistent. Oh well at least it's sorted at last.

Oh the ordering website did stop giving "Service Temporarily Unavailable" messages about 10 minutes through the telephone call.