Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

A further update...

No speed increase two days later, I was told by advanced technical support I definitely needed a new superhub and he ordered one for me.

The joys of Virgin media.

Patrick

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Im still on 20 dl channels, i wonder if Swansea will get 24?

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Most people only have 12-16 still I think.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

The postcode checker now says May/July 2017.That's 2 years since it was promised.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

I'm in the Teesside area and I'm now on 24 DS 2 US. The postcode checker states the end of February for the free speed upgrade. Can't check if the area will get it though as I upgraded from 152Mb to 200Mb early January.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

16 here still too, but AFAIK there's never been any utilization issues so probably won't get 20 for a while now.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

16DS, 2US here but i have zero utilization issues at the moment and always max out my connection on the 150mbit tier.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Here we are still on 8 DS and 2 US likewise we have zero utilization issues.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Well blow me down. I go away for a few days and VM go and increase my BB from 50MB up to 100MB for no extra cost..they even sent me the email confirming it.I was expecting to get 70MB.

Oh well thanks very much.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Are 50mb customers due a free speed boost/ upgrade to 100mb without having to take out a new contract if they are in a 100mb/200mb/ 300mb capable area.

Basically we have a lightning deal £20 weekend calls, medium TV and 50mb broadband (December 2016).

Speed Boost Page says that our speed boost has already been activated but hasn't.

Thanks.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Check your config file to see if it has increased.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Hi Snoopz,

Please see below, I have the superhub 3.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Yes you're on 50.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

You won't get a speed boost untill you recontract

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Every time I log into My Virgin media I get a message telling me my "speed boost" to 50mb is complete - this has been showing since I downgraded from 100mb last year.