Re: Coming Soon to Virgin TV (2009)
 

I used to love this thread. And I really do appreciate the hard work that goes into updating it.

But I can't view it anymore because all I see is broken promises!!! (again not the thread creators fault)

I have been waiting for channels like ESPN for almost 4 years now.

Re: Coming Soon to Virgin TV (2009)
 

Media Boy on your list on post 1 of broadcasters would it be possible to add on the contract renewal dates.

Re: Coming Soon to Virgin TV (2009)
 

...the only people who would know that are VM's board and the individual broadcasters/media companies.

Re: Coming Soon to Virgin TV (2009)
 

Hi Andy, Let me answer your question, concerning the gripe that l have with VM.

This is the 21st century, we have a major satellite company called Sky, and we have VM, a well known cable company, people that cannot get Sky are entitled to the same good quality tv programmes, as everyone gets, and this has to come via the cable network, VM have been making promises over the last eight months, that we are getting this and that, and what do we get - nothing.

Customers pay hard earn't money to get good quality products, and therefore should get the best, customers on VM call cs and get told a load of crap, of what we are supposed to get, and pay the price, and don't get it, The early part of last year, l went to a lot of trouble and expense to get HD tv, and l bought the V+Box which supplies HD pictures (CS told me this) l was told, we would get the same HD channels as Sky, within a few weeks, now nearly a year gone by, where are the HD channels - no where, we have been promised HD channels within a few months, which month - and you don't think l can gripe, the money, l could have used for something else.:mad: And this is nothing personnel.

Re: Coming Soon to Virgin TV (2009)
 

We got a V+ box installed last week. When I called customer services to order the box I discussed channels, and was told that there would be six new HD channels arriving in September. No mention of what the channels were though.

Re: Coming Soon to Virgin TV (2009)
 

The problem is that CS simply do not know what channels are due to come on to VM. They are a commercial company who pay to host channels. Lets say that again. They pay to host channels. Sky do not. Sky simply host them. Therefore CS should not be telling anyone anything as they simply don't know. Nor do installers, engineers, finance, broadband techs or anyone.

In reality a lot of the people who are negotiating these deals don't know when these channels are arriving. Right now in a massive economic down turn, VM cannot afford to take on channels that will not make revenue for them. Hence hosting ESPN who will want a bucket load of cash, has to be balanced against the advertising revenues for that channel.

Now you could (and will argue) that this means that people will leave the service. However once people have a system they are very unlikely to move. I for one do not want the hassle of switching all my stuff over simply so I can get the odd channel a bit clearer - yes I have seen HD and I cannot see what the fuss is about. So therefore VM will add channels as they can, but will balance that against churn and the advertising revenue they will receive from them.

So ignore what CS tell you and look at post 1 of this thread.

Re: Coming Soon to Virgin TV (2009)
 

Sorry, I don't agree, we're not "entitled" to anything. I must have had the V+ box for 2 and half years now and was sold it all the way back then on the promise of HD.

Sky and VM TV are premium services, the TV that "everyone" gets is Freeview.

If you're not happy with VMs offerings, let them know about it and leave!

Re: Coming Soon to Virgin TV (2009)
 

Do you not see that some people don't have a choice?

I cannot get sky. Only VM. Therefore there are lots of features/ tv I miss out on.

My parents can get neither sky nor VM.

Its not as if they can just up sticks and move in this day and age. My personal feelign is that everythign available on a satellite should be available via the cable that goes underground. If it means paying more, then so be it.

Re: Coming Soon to Virgin TV (2009)
 

Sadly Sky don't feel the same way, so they actively prevent VM from providing the same channels, either by refusing to wholesale them their channels or services, or by tying others channels into exclusivity contracts.

Re: Coming Soon to Virgin TV (2009)
 

But people are talking about it like premium TV is a god given right, it isn't!

Most of the HD stuff you're missing out on that's on Sky HD is either upscaled or simulcast on SD channels.

It's all money driven, ad revenue is down, broadcasters want to ensure revenue so they enter into exclusivity deals with pay TV operators.

VM are also in the unfortunate position that they inherited legacy networks from all the previous cable franchises and are having to standardise them before they can offer multiple HD channels and things for the future like SDV. This all costs money and on the back of the debt they inherited it's very hard to do.

Re: Coming Soon to Virgin TV (2009)
 

wouldn't it be good if there was some sort of regulatory body who oversaw all the TV companies ? Then they could look into these sorts of things and make sure all the different broadcasters could get all the channels.

I've not got freesat, which is a bit of a different concept, but even with that you can't get the Sky Sports HD channels or anything either so it's not just VM that are missing out

Re: Coming Soon to Virgin TV (2009)
 

Yep. Its unfortunate. Nobody can make SKY give away their technology and programmes if they don't want to.

But its extremely frustrating for someone who is more than willing to pay over the odds to get these porogrammes yet can't get it because my house doesn't point the right way or whatever reason.

---------- Post added at 10:36 ---------- Previous post was at 10:35 ----------

How much is freesat compared to VM XL?

Re: Coming Soon to Virgin TV (2009)
 

Wow this has went off topic (again). Isn't there a HD topic you guys could arguing in instead of trolling this one?

Re: Coming Soon to Virgin TV (2009)
 

It's hardly trolling.

Re: Coming Soon to Virgin TV (2009)
 

the problem could be resolved by making both platforms hosts only. ie sky cannot own or run the platform if they own channels and also virgin ofload their channels too. Possibly the sky platform run by another company with no ties to sky distributing & installing boxes and running & mantaining the EPG .This then puts both companys on an equal footing both buying in the channels to host on their networks.