Re: *All* ntl 10meg Discussion (part 2)
 

thanks for idea

of my ntl webspace I get 400Kb I think ambit1xx cant handle it, on hold atm with customer services gonna ask for an 200 or 250.

Re: *All* ntl 10meg Discussion (part 2)
 

yup they have, spoke to one of our directors based in hinkley on 3mb tier. Adv to reboot the modem every now and then yesterday and nothing happend.

Over night modem rebooted itself and he's now on 10mb.

He's in Hinkley which is served off the leicester headend.

Re: *All* ntl 10meg Discussion (part 2)
 

I was told the same thing by CS. I was also told the same thing by an NTL Engineer on my street this morning.

I've booked an engineer for next week to change to a SACM from STB Connection. Hopefully I'll be alright for the 10Mb then.

Connecting through a STB is old hat now anyway. When one breaks so does the other usually. In my experience anyway.

Shame the STB's cant take it though, as I'm reluctantly changing. If it ain't broke, don't fix it is my motto and my STB has been fine, no trouble for over a year. But I want to upgrade like the rest eventually, so needs must as the devil drives ;)

:beer:

Re: *All* ntl 10meg Discussion (part 2)
 

I phoned and they said NO. :mad:

First of all they said it's only under test, then she checked her emails and came back saying its only available in certain areas, they need to get their stories right!
Im in basingstoke, hampshire :rolleyes:

Re: *All* ntl 10meg Discussion (part 2)
 

Ok just have to keep rebooting the CM ever day and hope and pray :angel:

Re: *All* ntl 10meg Discussion (part 2)
 

Well customer services think I am still on 2mbit and told me it dont exist yet, then I got downgraded to 2mbit after the call because of this I am back on 2mbit.

If I try to upgrade again I get this.

You have already changed the speed of your cable modem since your last bill. We regret that becuase of the nature of cable modem billing, it will not be possible to change your level of service until your next bill has been processed. If you require further assistance please contact customer services. If you need further help, please contact our customer support (0800 052 2000).

Re: *All* ntl 10meg Discussion (part 2)
 

I'm in St Neots, Cambridgeshire .


Is there any1 on here from this area that has 10mb yet ????.

Still curious...

Re: *All* ntl 10meg Discussion (part 2)
 

Have you got that number please I lost it.

Re: *All* ntl 10meg Discussion (part 2)
 

I did option 5 and asked them to put me thru

Re: *All* ntl 10meg Discussion (part 2)
 

option 5? Is that a quick dial on the NTL line?

Re: *All* ntl 10meg Discussion (part 2)
 

soz forgot to add the number... 0800 052 2000 then option 5 :) or u could try this 0800 052 0243

Re: *All* ntl 10meg Discussion (part 2)
 

I've just phoned 150 customer services, spoke to a great Scotish guy who said what can I do for you? I said I want an upgrade on my broadband, he said no problem hang on, he came back and said Mr Marchant you are now on 10meg. :D :D :D :D

Re: *All* ntl 10meg Discussion (part 2)
 

Posted by an NTL employee on Digitalspy.

Re: *All* ntl 10meg Discussion (part 2)
 

gonna try tech about getting a new modem

Re: *All* ntl 10meg Discussion (part 2)
 

Well I think that I have eventually been upgraded. The new config file is cmreg-mota4100-bund03.cm.

Strange thing - since this was loaded a few minutes ago, docsdiag has stopped working. Anybody else using docsdiag have this issue?