Cable Forum - Tivo V6 Virgin Media V6 - Powered by TiVo(new STB)

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Cable Forum (https://www.cableforum.uk/board/index.php)

- Virgin Media TV Service (https://www.cableforum.uk/board/forumdisplay.php?f=11)

- - Tivo V6 : Virgin Media V6 - Powered by TiVo(new STB) (https://www.cableforum.uk/board/showthread.php?t=33702913)

Rob King

05-11-2016 14:11

Re: Virgin Media V6 - Powered by TiVo(new STB)

i got a engineer coming Tuesday to replace my tivo box with the V6 box more to follow

denphone

05-11-2016 14:19

Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:

Originally Posted by Rob King (Post 35867800)

i got a engineer coming Tuesday to replace my tivo box with the V6 box more to follow

So was your box faulty/ and they said they would offer you a V6 instead or did you phone up? and ask them about getting a V6 box and they said yes you can have one Rob.

OLD BOY

05-11-2016 14:39

Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:

Originally Posted by Rob King (Post 35867800)

i got a engineer coming Tuesday to replace my tivo box with the V6 box more to follow

I am thinking of doing the same. How much extra are you being charged? Is it a 1 or 2TB?

passingbat

05-11-2016 14:55

Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:

Originally Posted by Captain_Smith (Post 35867798)

Apologies if this has already been addressed - I did a search but couldn't find a clear answer. I've read on this forum that the new box has a bluetooth remote. Does anyone yet know whether, despite this, it will respond to infrared commands?

I have a Harmony remote that controls all my equipment and if the V6 won't play nicely with it, it would be a show stopper for me. :mad:

Cheers,

Cliff

I asked this a few months ago as I have a Harmony Touch, which is IR only, and Spiderplant replied that it would

Captain_Smith

05-11-2016 15:07

Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:

Originally Posted by passingbat (Post 35867808)

I asked this a few months ago as I have a Harmony Touch, which is IR only, and Spiderplant replied that it would

Thanks. Let's hope he's right. I guess we won't really know until these boxes start rolling out more widely.

Cliff

passingbat

05-11-2016 15:19

Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:

Originally Posted by Captain_Smith (Post 35867810)

Thanks. Let's hope he's right. I guess we won't really know until these boxes start rolling out more widely.

Cliff

Apparently, the old Tivo remote will work the V6. I believe Roku boxes will handle both signals.

The only box that I have that won't is the Amazon Fire TV, but that is easily fixed by adding a 'Flirc' which plugs into the USB port. Logitech have a Flirc/AFTV profile

https://www.amazon.co.uk/FLIRC-Dongl...keywords=flirc

Captain_Smith

05-11-2016 17:09

Re: Virgin Media V6 - Powered by TiVo(new STB)

Sounds promising then. :)

Thanks,

Cliff

RichardCoulter

05-11-2016 18:12

Re: Virgin Media V6 - Powered by TiVo(new STB)

I've asked for a new box as part of a retention package. The sticking point is that they say that they would like to accommodate me, but they are only available in certain parts of the country.

Apparently, new installations are currently limited to the North East & Scotland at the moment.

Has anyone here had a box installed outside these two areas? I'm trying to find out if I'm being lied to or not.

denphone

05-11-2016 18:22

Re: Virgin Media V6 - Powered by TiVo(new STB)

Who says they would lie to you? as their aims are to help the customer and to sell them something.

jb66	05-11-2016 18:33

Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:

Originally Posted by denphone (Post 35867846)

Who says they would lie to you? as their aims are to help the customer and to sell them something.

Retentions will do anything to save a customer

denphone

05-11-2016 18:49

Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:

Originally Posted by jb66 (Post 35867853)

Retentions will do anything to save a customer

Indeed as every time our contract is nearly up we phone retentions and we generally get a decent contract renewal deal.

muppetman11

05-11-2016 18:53

Re: Virgin Media V6 - Powered by TiVo(new STB)

Is it correct the new box doesn't have an installed modem and relies on your box being connected to the router ?

Mr Banana

05-11-2016 18:54

Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:

Originally Posted by RichardCoulter (Post 35867841)

As soon as your account details come up, a pop up appears saying 'its Richard, make sure we lie to him'

RichardCoulter

05-11-2016 19:18

Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:

Originally Posted by jb66 (Post 35867853)

Retentions will do anything to save a customer

Exactly.

Quote:

Originally Posted by Mr Banana (Post 35867862)

As soon as your account details come up, a pop up appears saying 'its Richard, make sure we lie to him'

I hope that you're not seriously suggesting that no VM customer has ever been lied to by staff.

I'd be grateful if anybody could contact me who has had a V6 box installed outside the two aforementioned areas.

Mr Banana

05-11-2016 19:45

Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:

Originally Posted by RichardCoulter (Post 35867869)

Exactly.

I hope that you're not seriously suggesting that no VM customer has ever been lied to by staff.

I'd be grateful if anybody could contact me who has had a V6 box installed outside the two aforementioned areas.

No not at all, I know some VM customers have been lied to but I wonder if they make an extra effort for you Richard.

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