Cable Forum - [Update] ALL 20>30Mb upgrade discussion

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- - [Update] ALL 20>30Mb upgrade discussion (https://www.cableforum.uk/board/showthread.php?t=33673990)

Re: 20 Mb/s to 30Mb/s free upgrade

Quote:

Originally Posted by SnoopZ (Post 35163964)

It's both, and currently no official way of turning off the router part.

Whats the unofficial way? I will need to know this soon. thanks.

Re: 20 Mb/s to 30Mb/s free upgrade

Quote:

Originally Posted by telfordcable (Post 35163970)

I can't afford Â£35 a month on 50Mb but now I am paying just Â£21.50 with Â£5.00 off discount loyalty for 30 Meg. That's suit me fine as I am a full time student.

Put your router in the superhub's DMZ and assign it an IP in the 192.168.0.XXX range and you can use it as a workround until the firmware is released.

Re: 20 Mb/s to 30Mb/s free upgrade

Booked my upgrade online and just received a confirmation email with the following:-

We're pleased to say we can give you a special bundle offer of <input offer e.g. 2 for Â£20>, saving you even more money than you thought on your Virgin Media services.

What's that all about?

Re: 20 Mb/s to 30Mb/s free upgrade

Quote:

Originally Posted by ntl.wotcha (Post 35163979)

Sorry, just to clarify if I take this offer to upgrade to 30Mb do I automatically get the upload increase too ?

I'm on 20mbit currently with the 768 up (which is a struggle most days) my area wont get the upload increase until August :(

And how good is this superhub ? I've got a WNR2000 which basically does it's thing day in day out without issue, nice and fast wireless N too. I don't want to shoot myself in the foot as apart from the upload path my service is good.

The upload speed is only available if your UBR is capable ..

Re: 20 Mb/s to 30Mb/s free upgrade

Quote:

Originally Posted by pip08456 (Post 35163985)

Put your router in the superhub's DMZ and assign it an IP in the 192.168.0.XXX range and you can use it as a workround until the firmware is released.

You answered Telfordcable for some reason when he was talking about his bill.:erm:;)

Re: 20 Mb/s to 30Mb/s free upgrade

Quote:

Originally Posted by Nopanic (Post 35163988)

The upload speed is only available if your UBR is capable ..

Otherwise you get 1Mb.

Re: 20 Mb/s to 30Mb/s free upgrade

Quote:

Originally Posted by pip08456 (Post 35163985)

Put your router in the superhub's DMZ and assign it an IP in the 192.168.0.XXX range and you can use it as a workround until the firmware is released.

When using router that way how do you configure the router thats doing the actual routing?

Last time I tried that on a router the router wouldnt forward ports etc.

Re: 20 Mb/s to 30Mb/s free upgrade

Quote:

Originally Posted by Nopanic (Post 35163981)

Is everyone happy now its come out lol ..

Nope they won't give me a self install :P Yes im happy atleast i got an install on a Saturday.

Re: 20 Mb/s to 30Mb/s free upgrade

Quote:

Originally Posted by SnoopZ (Post 35163964)

It's both, and currently no official way of turning off the router part.

Mmm..That kinda sucks. I like my router.

Re: 20 Mb/s to 30Mb/s free upgrade

I can't sign in to the VM website to upgrade :-(

Re: 20 Mb/s to 30Mb/s free upgrade

Quote:

Originally Posted by vmfriend (Post 35164001)

I can't sign in to the VM website to upgrade :-(

Ring up and do it instead as you may get it quicker.;)

Re: 20 Mb/s to 30Mb/s free upgrade

Quote:

Originally Posted by pip08456 (Post 35163867)

Then the company you work for is guilty of misleading advertising

http://shop.virginmedia.com/existing...broadband.html

No mention of existing superhub users. If any "activation" is involved then those who have superhubs should also need it surely.

Unless of course "activation" is a misnomer meant to mislead.

I read it today on an internal faq.

The charge is to cover the superhub being sent.

Re: 20 Mb/s to 30Mb/s free upgrade

Quote:

Originally Posted by Masque (Post 35163989)

You answered Telfordcable for some reason when he was talking about his bill.:erm:;)

Ooooooooooooops! Doing more than 3 things at once! I'm sure the poster got it though.

---------- Post added at 19:22 ---------- Previous post was at 19:22 ----------

Quote:

Originally Posted by Chrysalis (Post 35163992)

When using router that way how do you configure the router thats doing the actual routing?

Last time I tried that on a router the router wouldnt forward ports etc.

This is the way as per a post on VM's site

Try this

* Plug your cable routerâ€™s WAN port into any of the LAN ports on the VMDG280.
* Plug your PC into any VMDG280 LAN port and access the management page by entering 192.168.0.1 into your web browser
* Login to the VMDG280 the username/password details are on a sticker on the side of your hub (more help here)
* On the LAN IP page examine the DHCP lease info; you should see your PC and the second router list.
* Note the MAC address of the router and add it to the DHCP reservation section and give the second router an IP address of 192.168.0.10. (Use ipconfig /all in a cmd window to find the MAC address of your PC if your not sure which is which)
* Now go to the DMZ host page on the VMDG280 and enter the same IP address (e.g. 192.168.0.10). This means that the VMDG280 will pass all traffic to the second router without any checks or filters
* Additional Suggestion:- At this stage it would also be wise to turn off the VMDG280 wireless functionality and firewall and let your second router provide this for you
* Turn off the second router and back on again, plug your PC into the second router, login to the second router and set the routerâ€™s WAN setup for "Does your Internet connection require a login" to NO, this may also be known as Internet Connection type - "Automatic Configuration - DHCP" (it varies from router to router) and then you should see the WAN or internet as 192.168.0.10
* Connect any remaining devices to the second router as the Virgin Hub is now being used as a basic modem only
* The changes are now complete

The instructions above will work for the VMDG280 and VMDG480

Re: 20 Mb/s to 30Mb/s free upgrade

Quote:

Originally Posted by Masque (Post 35164004)

Ring up and do it instead as you may get it quicker.;)

Do i ring 150 on a virgin phone ?

Will i speak to the UK ?

Sorry i'm being lazy had a manic day at work.

Re: 20 Mb/s to 30Mb/s free upgrade

Are there any internal FAQs covering retentions deals on this upgrade given the comment earlier about this being used to get people paying the same price for the same products?

That strikes as laughable given VM's ongoing sycophancy but correction would be welcome. That retentions people are claiming it'll be a part of their retentions codes next week is 'interesting'. Clearly Â£18.50 for 30/3 is too much.