Re: Upgrade from 2 - 10 meg
 

It should be, I have the 150 but they are sending me a new one. Have you tried re-booting the modem?

Re: Upgrade from 2 - 10 meg
 

My speed has been substantially less than 10mb:

https://www.cableforum.co.uk/images/...2009/07/11.png

It was only about 4mb until I changed my modem connection to Ethernet. At first they said my NTL120 was ok but after I posted the results of downloading a couple of files they said they had ordered me a new one to rule out a modem issue.

Re: Upgrade from 2 - 10 meg
 

that was my problem too. I was only getting 5.50mb's, modem should be here in a couple of days.

Re: Upgrade from 2 - 10 meg
 

hmmm, so I see Hemel Hempstead has been moved up to the 'now ready' list and i have the little blue modem. I have restarted it twice this evening (pulled the power lead out the back) but the 'Maximum Downstream Data Rate : 2148000' is still the same :(

Re: Upgrade from 2 - 10 meg
 

https://www.cableforum.co.uk/images/...2009/07/12.png

You can see the reason why I came back to VM for my Internet, as that is the usual speed I get all the time, well chuffed with it as well;)

I was one of the customers who got the free update from 2 to 10 Meg and was paying £25 a month for it. Yet since my return I am now paying £20, after the first 3 months at £15.

Re: Upgrade from 2 - 10 meg
 

I am getting similar results to you when running checks using speedtest.net. When I test using speed.io it gives a reading typically 1-2mb faster.
I would be interested to see what figures you got using this test site.

Re: Upgrade from 2 - 10 meg
 

OK, I haven't tried that one before, here we go...

http://speed.io/pics/2261/2771/speed.io.png

A bit slower in my case.

Re: Upgrade from 2 - 10 meg
 

I'm waiting for a new modem, but I just did a speed test on my current one and got 13.58mbs! but only the once:( when I ran it again it was back to 5.50!:td:)

Re: Upgrade from 2 - 10 meg
 

http://www.cableforum.co.uk/board/im...ons/icon14.gif
If you get the 256 model, it should be ok.....;)

Re: Upgrade from 2 - 10 meg
 

Re: Upgrade from 2 - 10 meg
 

This is a really helpful thread - can anyone tell me when South London (SE15) will get the upgrade? Have looked on the list but cannot see it. Also called up 150 and they said they couldn't tell me...

Thanks

Re: Upgrade from 2 - 10 meg
 

Try 151

Re: Upgrade from 2 - 10 meg
 

Click on the Connection button in the header of this page and see what your Host address is. Although you live in a certain postal address it does not necessarily follow that this is the area that will show up in the upgrade list.

For example, mine is cpc2 stre 4 -0 -0 cust XXX.bagu.cable.ntl.com

The stre stands for Stretford and that is the area that will show in the list rather than Urmston where I actually live.

If the abbreviation isn't clear to you, post your host address and another member will be sure to be able to tell you what it represents but XXX out your customer number.

Re: Upgrade from 2 - 10 meg
 

cpc3-nthc3-0-0-custxxx.nrth.cable.ntl.com

Thanks. That's the info that comes up on Connection

Re: Upgrade from 2 - 10 meg
 

Thanks - will check tonight when I'm home

Haven't got the make of my modem - but I google imaged and it looks like this (not my pic)

http://www.gumtree.com/posting_image...65.__big__.jpg