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Re: The state benefits system mega-thread. Many merged.
There is no excuse for being abusive or physical with job centre staff and anyone who is I hope feels the full weight of the law. There is an appeals process for people to go through and cessation of benefits is put on hold once it is clear you will appeal that's the way to respond not by attacking either verbally or physically staff at the job centre. Whilst I understand the frustration many feel and how unfair they feel the system is they must not descend to the level if the yob as a means to express their anger and frustration.
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Re: The state benefits system mega-thread. Many merged.
I agree Rizzy. but what if the staff member has an 'attitude' with the claimant?
the staff member is taking great joy in stopping the claimants money? it's ok saying to someone "don't react, and just breathe." but the way people are now. you have to expect it. |
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Even the staff are expecting it. it's not as if they're saying "I don't know what's come over people lately. it must be something in the water" |
Re: The state benefits system mega-thread. Many merged.
I have only experience with two job centres and I have found SOME staff in both of those rude / ignorant / abusive.
But others were helpful and well informed. I expect this is going to be the case in a lot of businesses. |
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why should any staff in a jobcentre be rude/ignorant/abusive? was it towards yourself, or what you observed? did you give them any reason to be either rude/ignorant/abusive towards you? |
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On another occasion I was refused to go on a course as they told me it couldn't be made accessible which is fine but the attitude I got for this was quite bad and I got told I 'may be faking it'. I could go on with other points but there's no need. As I said there are good people there too. Once I got past the front so to speak and saw the DEA things were different. |
Re: The state benefits system mega-thread. Many merged.
Gary I've been on the end of patronising,rude and ignorant staff and have never reacted verbally or physically because I'm better then that you say "thank you" get up and walk out it's that simple. I've also had some fantastic advisors that couldn't do enough to help me so like every other sector of society it's hit and miss and like everything else you choose how you deal with it. Marty you've clearly got a single vision on the whole welfare situation and there is no debating with you many have tried and your not open to any of it sadly your one of a growing number that is turning this into a them and us situation designed to create tension.
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Re: The state benefits system mega-thread. Many merged.
I think C4 or someone should do a fly on the wall documentary with Jobcentres.
so we can see all angles and sides of it. by way of the attitudes of the staff and claimants. and how the whole process works. you can see whether it's easy or hard. without having to guess or be told. |
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but it would be great telly! |
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Lot's of people would watch it for sure but I don't know about great telly.
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