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-   -   120M : Virgin Media 150Mb Coming 2014 (https://www.cableforum.uk/board/showthread.php?t=33695731)

rmwebs 16-05-2014 11:01

Re: Virgin Media 150Mb Coming 2014
 
Hmm, they're still very much up in the air about this upgrade.

We were showing as June - July 2014. That was 2 days ago. Just logged in and we're now showing Sept - Nov 2014.

Might have to try giving them a call..will they still do it if I'm not taking any extra services out?

Kushan 16-05-2014 11:17

Re: Virgin Media 150Mb Coming 2014
 
Quote:

Originally Posted by rmwebs (Post 35698675)
Hmm, they're still very much up in the air about this upgrade.

We were showing as June - July 2014. That was 2 days ago. Just logged in and we're now showing Sept - Nov 2014.

Might have to try giving them a call..will they still do it if I'm not taking any extra services out?

It depends on your area, but going to retentions (The "I'm thinking of leaving" option, though I think it's now "Make changes to your package" these days or something) seems to be your best bet. Quite a few people have got the upgrade early just by asking nicely - no new services, changes in bills or contracts required.

I did it myself and have been on 150Meg for about a month now. Our area was due in July, but now it says November 2014 - April 2015. Still on 152Meg.

marlman 16-05-2014 11:50

Re: Virgin Media 150Mb Coming 2014
 
Although website says June - Aug for my upgrade I received an email yesterday to say it was ready.

I filled in all the details and then received another one saying that it was ready to go.

So rebooted my router and happy to say I am now getting 160 mb.

All free of charge happy days!

bargepole 18-05-2014 18:15

Re: Virgin Media 150Mb Coming 2014
 
I was going to upgrade via the big Kahuna offer till I found out about the hidden charges.

Currently on 20MB, VM opo said I wouldn't be upgraded at all as this was an old tarrif and the only way I could get faster speed was paying more.

So the emails VM send me telling my upgrade is coming soon are a mistake.

RobboEdin 18-05-2014 19:07

Re: Virgin Media 150Mb Coming 2014
 
Quote:

Originally Posted by bargepole (Post 35699337)
I was going to upgrade via the big Kahuna offer till I found out about the hidden charges.

Currently on 20MB, VM opo said I wouldn't be upgraded at all as this was an old tarrif and the only way I could get faster speed was paying more.

So the emails VM send me telling my upgrade is coming soon are a mistake.

You have either been given wrong information or misunderstood.

If you are currently on 20Mb, you will be upgraded free of charge to the 50Mb product.

Kushan 18-05-2014 20:06

Re: Virgin Media 150Mb Coming 2014
 
But you will probably need a new modem (Superhub).

bargepole 18-05-2014 21:05

Re: Virgin Media 150Mb Coming 2014
 
Didn't misunderstand but thought opo probably wrong. Didn't bother arguing as a bit ****ed off with VM today as had already been on phone re Kahuna offer for 45mins being passed between 3 different opos.

Already have a superhub, think it's an early version as have had it for a couple of years.

Managed to get upgrade to 100MB for extra £4.34pm although being all wifi there doesn't seem much speed difference (100MB speedtest on wifi 20-30MB, 20MB speedtest 15-20MB). So I might cancel and wait for 50MB for free next year.

qasdfdsaq 18-05-2014 21:36

Re: Virgin Media 150Mb Coming 2014
 
Or upgrade your wireless. 50Mb isn't going to be any different...

bargepole 18-05-2014 22:50

Re: Virgin Media 150Mb Coming 2014
 
Quote:

Originally Posted by qasdfdsaq (Post 35699403)
Or upgrade your wireless. 50Mb isn't going to be any different...

What would you suggest, currently running wireless-n, 6ft from superhub?

JPAC 18-05-2014 23:56

Re: Virgin Media 150Mb Coming 2014
 
Funny how VM tells you there's no installation charge when on the phone, yet hey presto, on your next bill there's an installation charge. Hopefully it's a one off but I'll be sure to check my next bill.

Kushan 19-05-2014 00:02

Re: Virgin Media 150Mb Coming 2014
 
Quote:

Originally Posted by bargepole (Post 35699424)
What would you suggest, currently running wireless-n, 6ft from superhub?

Something other than the superhub. It's rubbish.

Though be aware, Wireless-N can hit as little as 75Mbps tops, depending on what your equipment is. What wireless-n device do you have?

qasdfdsaq 19-05-2014 00:16

Re: Virgin Media 150Mb Coming 2014
 
Quote:

Originally Posted by Kushan (Post 35699435)
Something other than the superhub. It's rubbish.

Though be aware, Wireless-N can hit as little as 75Mbps tops, depending on what your equipment is. What wireless-n device do you have?

You mean 65Mbps.

But yes, a combination of a decent client and a decent router is required...

Rob King 19-05-2014 00:41

Re: Virgin Media 150Mb Coming 2014
 
my upgrade was Jan to June 2015 i gave the Virgin Customers services a ring and hey presto 5 hours later i got my 152mb but only 12mb upload , not the 10.1 ratio

paulg0 19-05-2014 00:56

Re: Virgin Media 150Mb Coming 2014
 
Quote:

Originally Posted by bargepole (Post 35699424)
What would you suggest, currently running wireless-n, 6ft from superhub?

5ghz Networking on 802.11ac (Airport extreme or similar with the appropriate laptop or pc adaptor)

I get:

http://www.speedtest.net/my-result/3508950256

https://www.dropbox.com/s/qlxicygtdf...2023.53.37.png (1.3Gig wifi isn't bad really although only in the same room)

Paul

Kushan 19-05-2014 09:06

Re: Virgin Media 150Mb Coming 2014
 
Quote:

Originally Posted by Rob King (Post 35699438)
my upgrade was Jan to June 2015 i gave the Virgin Customers services a ring and hey presto 5 hours later i got my 152mb but only 12mb upload , not the 10.1 ratio

That's correct, the 10:1 ratios have not been in effect for quite some time now.

Quote:

Originally Posted by qasdfdsaq (Post 35699436)
You mean 65Mbps.

But yes, a combination of a decent client and a decent router is required...

I actually meant 72MBps, I've not seen a wireless-n client drop below that but obviously real world speeds are going to be less than half of that anyway.


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