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-   -   TiVo : General TiVo Discussion Part 2 (https://www.cableforum.uk/board/showthread.php?t=33676466)

devilincarnate 11-04-2011 21:26
Re: General TiVo Discussion Part 2
 
Quote:
Originally Posted by Masque (Post 35210672)
You are supposed to leave the spoiler closed.;);)
No I do have a pair of those;):erm::D:D:D

Gavin-D 11-04-2011 21:33
Re: General TiVo Discussion Part 2
 
Quote:
Originally Posted by Digital Fanatic (Post 35210645)
That offer has now ended, Gavin.
That's a shame thanks anyway DF.

zantarous 11-04-2011 21:39
Re: General TiVo Discussion Part 2
 
Way hay install date for 16th. Was surprised as operator first said how about 19th and then I asked if they had anything for the following Saturday expecting that to be a no no and he came back and said what about this Saturday?

devilincarnate 11-04-2011 21:39
Re: General TiVo Discussion Part 2
 
Quote:
Originally Posted by Digital Fanatic (Post 35210635)
I personally wouldn't recommend calling before you get your email. They've been done in batches for a reason.
OK then the naughty step for me then:erm:

mikcoles 11-04-2011 21:41
Re: General TiVo Discussion Part 2
 
Quote:
Originally Posted by DaBoz (Post 35210654)
Good stuff. And as an XL customer, it's not like I'm going to actually miss out on the free installation by waiting until I'm called? i.e. By being a pre-reg qualifying customer and waiting til contacted, I'm still guaranteed the discounted and free install offer? And guaranteed installed in April?

Boz
I had remote with my name on it 8th Feb, lucky high spending quad play long serving customer still waiting for a call for a installation date despite many calls to the Tivo team who say my manager is chasing it.
Over 2 months now feeling really p-----d off.

devilincarnate 11-04-2011 21:43
Re: General TiVo Discussion Part 2
 
Quote:
Originally Posted by mikcoles (Post 35210684)
I had remote with my name on it 8th Feb, lucky high spending quad play long serving customer still waiting for a call for a installation date despite many calls to the Tivo team who say my manager is chasing it.
Over 2 months now feeling really p-----d off.
Have you tried the CEOs office or Cindy Rose about this? As i would be utterly disgusted?

howardmicks 11-04-2011 21:49
Re: General TiVo Discussion Part 2
 
Quote:
Originally Posted by mikcoles (Post 35210684)
I had remote with my name on it 8th Feb, lucky high spending quad play long serving customer still waiting for a call for a installation date despite many calls to the Tivo team who say my manager is chasing it.
Over 2 months now feeling really p-----d off.
That is a total disgrace

lawe 11-04-2011 21:52
Re: General TiVo Discussion Part 2
 
Well here's hoping for tomorrow, though not sure where I stand as I have:
XXL BB
XL TV
L phone

devilincarnate 11-04-2011 21:55
Re: General TiVo Discussion Part 2
 
Come on people on here know people high up and i think that we should now have:

A TIVO FOR MIKCOLES

All that think this should happen?

jpa 11-04-2011 21:58
Re: General TiVo Discussion Part 2
 
Just had a call from Virgin Media to confirm the Tivo installation for next monday and which box is to be taken out. I asked where they were located and the lady said MANILLA IN THE PHILIPINES!!!!!!! talk about shocked, i didnt even know that Virgin Media had a call centre in the Philipinnes.

Digital Fanatic 11-04-2011 22:01
Re: General TiVo Discussion Part 2
 
Quote:
Originally Posted by mikcoles (Post 35210684)
I had remote with my name on it 8th Feb, lucky high spending quad play long serving customer still waiting for a call for a installation date despite many calls to the Tivo team who say my manager is chasing it.
Over 2 months now feeling really p-----d off.
Very odd. Might be worth emailing the CEO office if it's gone on this long?

---------- Post added at 21:01 ---------- Previous post was at 21:00 ----------

Quote:
Originally Posted by jpa (Post 35210699)
Just had a call from Virgin Media to confirm the Tivo installation for next monday and which box is to be taken out. I asked where they were located and the lady said MANILLA IN THE PHILIPINES!!!!!!! talk about shocked, i didnt even know that Virgin Media had a call centre in the Philipinnes.
Yes, we have a Customer Care/Sales centre there.

muppetman11 11-04-2011 22:03
Re: General TiVo Discussion Part 2
 
Quote:
Originally Posted by Digital Fanatic (Post 35210702)
Very odd. Might be worth emailing the CEO office if it's gone on this long?

---------- Post added at 21:01 ---------- Previous post was at 21:00 ----------



Yes, we have a Customer Care/Sales centre there.
Your not thinking of relocating are you DF LOL :D

Digital Fanatic 11-04-2011 22:04
Re: General TiVo Discussion Part 2
 
Quote:
Originally Posted by muppetman11 (Post 35210705)
Your not thinking of relocating are you DF LOL :D
Nah... might be good for a travelling holiday :D

Doz007 11-04-2011 22:04
Re: General TiVo Discussion Part 2
 
Quote:
Originally Posted by jpa (Post 35210699)
Just had a call from Virgin Media to confirm the Tivo installation for next monday and which box is to be taken out. I asked where they were located and the lady said MANILLA IN THE PHILIPINES!!!!!!! talk about shocked, i didnt even know that Virgin Media had a call centre in the Philipinnes.
That must have been where I got through to earlier, it was certainly a challenge with a lot of hold music after each question I asked. To be fair though, having called 150 billing everything seems to have gone to plan.... touch wood. :p:

The 19th just can't come soon enough!

Digital Fanatic 11-04-2011 22:09
Re: General TiVo Discussion Part 2
 
Quote:
Originally Posted by Doz007 (Post 35210708)
That must have been where I got through to earlier, it was certainly a challenge with a lot of hold music after each question I asked. To be fair though, having called 150 billing everything seems to have gone to plan.... touch wood. :p:

The 19th just can't come soon enough!
I bet you are excited now

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