Re: ntl Confirms 10Mb Broadband Speed Increase
 

lol my upload is usually 35 - 36KB/s

Re: ntl Confirms 10Mb Broadband Speed Increase
 

i must say i beg to differ. he is a representative of NTL and is one of the customers first points of contact, especially as he is in the customers house installing equipment. An engineer should definately know about the developements of the company he works for. same for any trade if you are facing the customer.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

The man coming to swap a modem possibly wouldn't know anything more than you or me. Unless it's been released to the public, he would have nothing to say anyway, it would probably be more than his job was worth.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

i totally agree that he probably wouldn't know any more than us, but that is purely down to poor training, communication and service on behalf of the fatcats at NTL. it's almost like the cost of training and informing staff of current affairs within the company may reduce some bonuses somewhere. who knows?

Re: ntl Confirms 10Mb Broadband Speed Increase
 

It's probably more to do with the fact that most companies will only train employees on a product when that product is launched.

Also, how would you feel if the engineer who fixed your modem said that you would get 10 meg next month (because he had been told that area was being done) then something happened at the last minute that prevented you from getting the 10 meg?

Re: ntl Confirms 10Mb Broadband Speed Increase
 

so do most of us think that the upload rate on ntl is gonna be 384k for the 10mb (only 84k increase over 3mb upload)

if so does anyone know which provider as the quickest upload rate

uploading is very important to me as i do alot of web designing and im continuiously uploading pages and files via ftp

so the quicker the better


is 384 the max for current uk cable networks?

Re: ntl Confirms 10Mb Broadband Speed Increase
 

I think Bulldog do 400k upload....aint too sure though. But thats probably the best you are going to get without spending too much money.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

I agree with stuart, but this begs the question why ntl let the public know so early. If something goes wrong and they launch 6 months late then it will come back to kick them in the back.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Ntl might have thought about it weather to make it public or not, People are quick to jump on NTL's back when things go wrong but when they announce a free speed upgrade to 10 meg free of charge people are still slagging them off, you can't win sometimes. I bet Simon Duffy wonders if it's all worth while.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

I could announce that I'm setting up an ISP that offering 1tbit speeds and unlimited downloads, all this... coming soon!

Re: ntl Confirms 10Mb Broadband Speed Increase
 

LOL in 200 years time :p: HAHAHAHAA :D

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Why would an engineer, out working in the field, be privvy to what the bods working in development are upto ??? Never heard such twaddle in my life. When everything has been finalised, the rubber stamp has been put on the upgrades and it's ready to go, then you, me and him will know. You know yourself surely that products in development are subject to them being changed so how on earth could they keep everyone up to date especially the chaps in the field who don't see an email system from one month to the next.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

called communication between departments, if its a say this might happen then yeah sure, but now its at the stage where its announced etc. and 'is' going to happen at this stage I would expect the engineers to know as then they can make sure equipment at the property is up to scratch to provide such a service they can also be on hand to answer customer's question whilst they there. If I was an engineer working for ntl and the customer knew more then me I would not be happy at all been put in an embarrasing situation.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

Chrysalis, that would only apply to the engineers working in the areas as and when they are upgraded.

Re: ntl Confirms 10Mb Broadband Speed Increase
 

It's also worth noting that the vast majority of installers are onyl contractors. Having to train every contractor on the company developents on a weekly basis would not be possible.

As people have said, these upgrades are free. We had this when the last updates to 1/2/3Mb took place. It's a free upgrade so who are these people to complain when they don't get it?