Re: TiVo Update/Netflix
 

All they said when l phoned up the second time was that l had a voucher code on my account but not once did he mention or ask for my email address so obviously some staff do it differently from others.

Re: TiVo Update/Netflix
 

Well, it's only when the offer goes on to the account does the option to confirm / change the email address the Netflix code is sent to.

So all the second person could do is confirm the offer was on the account.

Re: TiVo Update/Netflix
 

The lady who arranged mine confirmed my email address and advised it would be sent to that address.

Re: TiVo Update/Netflix
 

I'll give them a call in the morning as it has been 5 days!

Re: TiVo Update/Netflix
 

The Netflix 6 months free offer is only available to Premiere/VIP collection customers who do NOT have ANY loyalty discounts on their account, as told to me by UK customer services when I phoned 10 minutes ago. Told them that offer didn't mention this and they still wouldn't budge. They did offer a £30 credit to my VM account, but this isn't what I wanted.

Re: TiVo Update/Netflix
 

Take it! The 6 months Netflix is only worth £36 and you get a free month when you sign up to Netflix anyway. They've practically offered you a credit of the same value as the offer you don't qualify for!

Re: TiVo Update/Netflix
 

I see my Netflix is back to not being able to stream above SD again. Are others seeing this issue too?

Re: TiVo Update/Netflix
 

I have accepted it now. Will check my un-billed charges tomorrow to make sure credit has been applied.

Re: TiVo Update/Netflix
 

Second reboot in a week now whilst watching something on Netflix.

Re: TiVo Update/Netflix
 

Netflix made my TiVo freeze the other day, for the first time since June.

Re: TiVo Update/Netflix
 

Has anyone who asked for there code last Thursday had it yet? as im still waiting for it to hit my email account.

Re: TiVo Update/Netflix
 

5 working days is the timescale, so you'll probably get it tomorrow

Re: TiVo Update/Netflix
 

You should get your code in the next couple of days as l got mine yesterday.:)

Re: TiVo Update/Netflix
 

If you dont get it by the 6th day, just give them a call and they give you the code over the phone.

Re: TiVo Update/Netflix
 

Another thing with this update is that i now only have a maximum of 50 suggestions recorded at any one time. Is that right?