Re: VIP/VIP+ New and Improved VIP Package
 

Go to vip50?

Re: VIP/VIP+ New and Improved VIP Package
 

How will the new 20 to 30mb upgrade effect vip 20? Can I upgrade my to 20mb to 30mb with out effecting my contract and just pay the £30 activate charge?

http://shop.virginmedia.com/existing..._EC-30-Upgrade

Re: VIP/VIP+ New and Improved VIP Package
 

I didn't know about this. I'm waiting to see what the new VIP packs are - I might go to 50mb depending

Re: VIP/VIP+ New and Improved VIP Package
 

i have been a vip since it first launched, havent changed anything

looks like there are different levels of vip now ? and new packages to launch ?

Re: VIP/VIP+ New and Improved VIP Package
 

Because i would have had to pay the £7.00 or cancel the HD Movies etc next month I have taken the plunge and upgraded to VIP50 for the modem £20 activation fee only and and the price has only gone up by £2.00.
It was installed yesterday with no problem, now have a super hub which was installed were I wanted it and a brand new V-HD box which replaced the old V box.

Re: VIP/VIP+ New and Improved VIP Package
 

Not a winge, how will this affect VIP50 customers, seems like another (well deserved) improvement for other customers that isn't being reflected in improved services for VIP50 customers?

Re: VIP/VIP+ New and Improved VIP Package
 

Apparently they are to change the VIP50 bundle sometime soon. Can anyone confirm this?

Re: VIP/VIP+ New and Improved VIP Package
 

Not sure about the VIP50 but many of us on the original VIP contacted the Exec office and they said that they were looking at changing the VIP bundle and look to relaunch it at the beginning of 2011.

Re: VIP/VIP+ New and Improved VIP Package
 

Interestingly, that link worked on the day it was posted but is coming up as "Oops! This link appears to be broken" now. What has changed? Have they taken this upgrade path away?

Re: VIP/VIP+ New and Improved VIP Package
 

Think the news about upgrade "escaped" before it should, guess someone put live a page, which should have only gone on a test system. Think an announcement is due 1st February.

Re: VIP/VIP+ New and Improved VIP Package
 

It still says it in the small print here:

Available to all new Broadband customers taking our Size: XL, Size: XXL and Size:100 Broadband services, and to existing customers upgrading to 30Mb, 50Mb and 100Mb broadband

http://shop.virginmedia.com/broadband/up-to-20mb.html

Re: VIP/VIP+ New and Improved VIP Package
 

Aha! Thanks guys. So, I'll just have to look again in a couple of weeks.

Re: VIP/VIP+ New and Improved VIP Package
 

Glad i could be of assistance for once:D

Re: VIP/VIP+ New and Improved VIP Package
 

I was recently contacted by a member of the CEO office with regards to the VIP package.He stated that the VIP package is to be revamped by the end of the first quarter, I reckon that this will be nice timing for the release of TIVO.Maybe a super VIP package will be released with TIVO and an upgrade for the VIP50 but I am just speculating.

Re: VIP/VIP+ New and Improved VIP Package
 

I was one of the customers who contacted the CEO office. A lady called Diane gave me free HD channels for 6 months whilst they looked at the VIP bundles. Well as of this month I noticed they have started charging me the £7 for the HD channels.

I emailed Diane to enquire what was going on with regard to the VIP packages and got an email from some one else saying Diane no longer worked in the CEO office and that I should ring 150 about any service changes.