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-   -   New Speed Upgrades 8th March. (Part 3) (https://www.cableforum.uk/board/showthread.php?t=25058)

ikthius 08-03-2005 21:09

Re: New Speed Upgrades 8th March. (Part 3)
 
Quote:

Originally Posted by tomjleeds
0800 052 2000

Choose option 5. Be very apologetic and say you realise that there's probably a million other people asking the same thing, but is there any chance they could perform the upgrade for you now?

If you get a scottish person, it seems you get it done :D

not always, I was told it would happen and it has not.

ik

chrisb123 08-03-2005 21:09

Re: New Speed Upgrades 8th March. (Part 3)
 
Quote:

Originally Posted by DbzDP
I am not sure if this was asked before, but here it goes.
What will be the upload speed for the 3MB?

300k.

chris1234 08-03-2005 21:09

Re: New Speed Upgrades 8th March. (Part 3)
 
Quote:

Originally Posted by DbzDP
I am not sure if this was asked before, but here it goes.
What will be the upload speed for the 3MB?

32ks +?

punky 08-03-2005 21:12

Re: New Speed Upgrades 8th March. (Part 3)
 
300k upload = 37k/s transfer

GeoffW 08-03-2005 21:13

Re: New Speed Upgrades 8th March. (Part 3)
 
Mine too, I wonder if DNS or proxy servers has slowed down somehow as a result.

The pages load quicker but it takes longer to start loading.

chris1234 08-03-2005 21:14

Re: New Speed Upgrades 8th March. (Part 3)
 
Quote:

Originally Posted by GeoffW
Mine too, I wonder if DNS or proxy servers has slowed down somehow as a result.

The pages load quicker but it takes longer to start loading.

cud be ur speed is still updating?? do another reboot :angel:

Gareth 08-03-2005 21:16

Re: New Speed Upgrades 8th March. (Part 3)
 
Well, using the number posted about (the 0845 one, not the 0800 one) I got through to a guy called Peter in broadband technical support, who gave me my details, so I've just upgraded online now, and it's flying. /me is very impressed :)

Just to say, as well, that although I've had reason to moan about the CS agents I've dealt with in the past, the person I spoke with tonight was extremely professional.

:tu: and a round of :clap: to Peter

chris1234 08-03-2005 21:17

Re: New Speed Upgrades 8th March. (Part 3)
 
Quote:

Originally Posted by Gareth
Well, using the number posted about (the 0845 one, not the 0800 one) I got through to a guy called Peter in broadband technical support, who gave me my details, so I've just upgraded online now, and it's flying. /me is very impressed :)

Just to say, as well, that although I've had reason to moan about the CS agents I've dealt with in the past, the person I spoke with tonight was extremely professional.

:tu: and a round of :clap: to Peter

CS is closed wtf????

DbzDP 08-03-2005 21:21

Re: New Speed Upgrades 8th March. (Part 3)
 
Alright thanks, I just needed to know that.

GeoffW 08-03-2005 21:22

Re: New Speed Upgrades 8th March. (Part 3)
 
Quote:

Originally Posted by chris1234
cud be ur speed is still updating?? do another reboot :angel:

This was hours ago, I can see the right speed in the modem config. I supose another reboot cant hurt though.

Chaos reigns within.
Repent, reflect, reboot
and order will be restored.

Gareth 08-03-2005 21:24

Re: New Speed Upgrades 8th March. (Part 3)
 
Broadband technical support was open when I called 'em - I used the 0845 number posted earlier, cause when I called the 0800 number, I got a message saying they were closed as of 8pm.

Am now downloading a copy of Knoppix at 357 KB/sec... just because I can

Chrysalis 08-03-2005 21:24

Re: New Speed Upgrades 8th March. (Part 3)
 
right have upgraded to 3mbit using the web page, but held of going to 2mbit because someone said to me I would have had to pay admin fee, if I ring CS tommorow and change to the 2mbit tier is there no fee for this?

redboat 08-03-2005 21:29

Re: New Speed Upgrades 8th March. (Part 3)
 
[QUOTE=GeoffW]This was hours ago, I can see the right speed in the modem config. I supose another reboot cant hurt though.

Yeah mine the same, i have just done another reboot...no change. Just seems weird it D/L's everything at the right speed just browsing is very poor????

bontrager 08-03-2005 21:35

Re: New Speed Upgrades 8th March. (Part 3)
 
well I called tech support about the error i was getting about the modem not being registered to the account. Anyway, first off the tech guy says the upgrade is only for new customers anyway!

so, then he checks my details and says i have a username and password ive never heard of, but he cant give me the details as i have no security details setup!

anyway, to cut it short, i give him my old account details, which he accepts as proof, then gives me the new details (which i never seen before) and i upgrade just fine :D

Marge 08-03-2005 21:40

Re: New Speed Upgrades 8th March. (Part 3)
 
Well home from work eventually :rolleyes:

Everyone happy with their new speeds ?????????????

Just gonna test mine now :erm:


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