Re: General TiVo Discussion Part 2
 

I shouldn't think we'll have any issues as far as outages are concerned. :)

Re: General TiVo Discussion Part 2
 

Thanks for that DF I did try answering but need clarification and I thought that you had gone to sleep on here:p::D:D:D

Re: General TiVo Discussion Part 2
 

Just come back from a short shopping trip ;)

Re: General TiVo Discussion Part 2
 

Just trying to order now - the CSR is insisting that there is a £3 per month fee despite being on VIP50 and the email saying I don't have to pay it!

Re: General TiVo Discussion Part 2
 

Just thought I would post some info just in case it stings others later after TIVO order.

I'm on VIP50 and requested to upgrade to TIVO, as a family member works for Virgin I get a discount that’s called mates rates.
The sales team are unable to apply any previous discount rates you may of got and you are signing up to a new 12 months contract at the VIP20/50 or 100 rates advertised

So if there are others who have just ordered who thinks existing discount/mates rates will continue you may want to double check with CS.

I'm having problems and cancelled my order.

Re: General TiVo Discussion Part 2
 

charge will go on, but it gets discounted off.

Re: General TiVo Discussion Part 2
 

Just off the phone from the sales team, install booked for 18th April in the afternoon. Keeping the V+HD box and staying on VIP20 - have read of so many problems with the superhub I didn't want to risk any upgrade to the broadband. Happy bunny!

Re: General TiVo Discussion Part 2
 

Ask them to check with another sales rep or with their manager?

Re: General TiVo Discussion Part 2
 

She's asking now!!!!!!

Re: General TiVo Discussion Part 2
 

I have Freesat on my old sky dish. I can highly recommend the Humax DVR.

Re: General TiVo Discussion Part 2
 

Thanks for the clarification on the outages question DF and Devil .
I have just spoken to CS again and questioned the £115 monthly charge and they checked it and then applied the proper discount i should be getting for VIP50 Tivo 1Tb plus a second V+ HDDbox ( not Tivo) with all packages XL, Sky Premuim channels and HD movies , 50MB upgrade from 20MB installation of all and the cost is only 149.99 for installation and activation and the monthly charge is £103.55 so that reduces the price i was told ealier today by £11.45 .

Re: General TiVo Discussion Part 2
 

Now confirmed as no extra charge!

Re: General TiVo Discussion Part 2
 

£103.55 It seems that they have done this and you are getting charged the £3 TIVO charge? Or do you have anything else on your package?

---------- Post added at 18:34 ---------- Previous post was at 18:34 ----------

Glad for you :D:D:D:D

Re: General TiVo Discussion Part 2
 

After receiving my email this morning I have been "chomping at the bit" to get home and order, but I must say that some of the reports on here left me a little anxious as to the whole process.
Fortunately the whole experience has been an absolute pleasure. I was on the phone for less than 10 minutes to a very knowledgable fellow who booked me a installation on the 14th. He confirmed the prices were exactly as I had expected and also sorted a wee outstanding matter for me.
First class service VM. (hasn't always been the case for me). I hope those of you that have had problems get them sorted. Bring on Thursday!

Re: General TiVo Discussion Part 2
 

This thread is dealing with general tivo discussions. Should we have a new one for newby installs that are about to begin this week?