Re: Cable Modem Setup Without the Broadjump CD !
 

Is it worth uninstalling the Broadjump software?

Re: Cable Modem Setup Without the Broadjump CD !
 

I did and it doesn't seem to have made any difference to my connection/PC either way. Saved a few kilobytes on disk space though ;)

Re: Cable Modem Setup Without the Broadjump CD !
 

I had NTL broadband installed three weeks ago and apart from an initial problem of the installation disc not working and having to call customer services to get registered, everything so far has been fine. Trawling through this forum, I have since learned not to use the disc anyway and also how to resolve a 'Limited Connectivity' issue I had. After following advice from various people in the forum, I can now use two PCs without trouble. My next step is wireless networking which I'm really looking forward to setting up! I feel confident that any problems I encounter will be solved by searching the forum and would like to thank everyone in advance for the help I just know I will need when I go down the networking path. :erm:

Re: Cable Modem Setup Without the Broadjump CD !
 

Minbu,

:welcome: to CF

As you've already discovered, there's a whole wealth of extraordinary talent here (obviously I'm talking about myself, but the others aren't bad :D ).

Sit back, kick off your shoes, relax, and enjoy your stay.

If you have any problems at all, try using the search facility to find what you need, but don't be afraid to ask - somebody here is bound to know the answer.

Have Fun! :D

Re: Cable Modem Setup Without the Broadjump CD !
 

Just popped in to say thank you for this thread, a friend of mine had her broadband installed on saturday, after 7 and a half hours of trying to get the cd to work properly. and NTL telling her that she needs to ring microsoft :mad: :mad: :mad: :mad: because SP2 caused this problem and there was nothing they could do i went round did it manually and bobs your uncle works fine. My friend wishes to say a big THANK you.

Re: Cable Modem Setup Without the Broadjump CD !
 

"The procedure for windows 98 is slightly different †“ Please post for assistance." would like some assistance to connect stand alone modem to
Ethernet card broadband without cd
Thanks for your help

Re: Cable Modem Setup Without the Broadjump CD !
 

as long as your ethernet card is installed properly, all you need to do is turn off the power to the modem, leave it off for 30 seconds then turn back on again.

Then connect the ethernet cable, reboot the pc and try connecting.

If you haven't registered you need to visit https://80.5.178.26/ , otherwise you are all done :)

Re: Cable Modem Setup Without the Broadjump CD !
 

:welcome:

If you're using ethernet, then it isn't really much different.

Pretty much the same as in the first post, FWIR, but if you want to check your IP, use "winipcfg" (Start>Run>winipcfg) rather than ipconfig.

It really is quite simple.


More info at -

http://homepage.ntlworld.com/robin.d...p.html#without

then

http://homepage.ntlworld.com/robin.d.../basicset.html

then

the manual part here: http://homepage.ntlworld.com/robin.d...er.html#ntlreg


You just need to make sure your ethernet card has TCP/IP installed, & is set to obtain IP automatically. Power everything off, connect up, power up the modem & let it boot, power up the PC, then do the online registration.

Re: Cable Modem Setup Without the Broadjump CD !
 

Hi,
I am trying to help my neighbour who was connected to bb on Wednesday. When the engineers installed the modem, no installation disc was left, and although i have tried following the advice of this thread, i am still unable to get connected. My neighbour has been connected to bb by sacm (does bluetooth sound right?) on the 1mb service. XP SP2. So i followed the instructions above in 'Stuartbe's' post, Start-run In box typed command.com then enter. In black box typed 'ipconfig /all'

Found ethernet adaptor onlist and then 'ip address' 192.168.0.1. - This is as far as i can get.

So i called the CS and spoke to a person who said that i should have been left a disc, as some 'drivers' were missing and i would'nt be able to register until i received a disc - this i was told will be in about 10 days.

So i was wondering if its possible to get connected without having to wait for the disc. I am afraid that i am not very pc minded (my neighbour even less) - talk about the blind leading the blind!

Any ideas or suggestions would be appreciated.

Many thanx

Staffie. :D;)

Re: Cable Modem Setup Without the Broadjump CD !
 

UPDATE.

Yesterday Morning called the tech supp dept. they talked me thru the process of registering and the pc is now up and running. Installed the Norton AV and then downloaded and installed Spybot, Ad-Aware and Spywareblaster.

It would appear that the NTL tech supp dept are far more on the ball than this forum, which didnt even bother to reply to a noob asking for assistance.

Thank you Cable Forum. - NOT

Re: Cable Modem Setup Without the Broadjump CD !
 

that is probably because ntl tech support are paid to help people... and everyone on this forum helps in their spare time and receives no payment or reward for doing so....

Re: Cable Modem Setup Without the Broadjump CD !
 

Re: Cable Modem Setup Without the Broadjump CD !
 

I wonder if you really think people are that stupid?

Re: Cable Modem Setup Without the Broadjump CD !
 

Hi

To get the 2mb upgrade I am changing from the STB to a SACM. I have read through this post a couple of times and am still a bit flaky on the change over procedure.

I already have registered (STB connection) and have a e-mail address from that registration that I do not want to loose. If I remember the reg process it is a simple questions and answers thing, but do I put in my old old details from my very first welcome letter? Re-registering will give me a new user name and e-mail wouldn't it? If thats the case could this be taken as two accounts and double charged?

As you can tell I am a little confused and if you could put me straight, that would be most appreciated.

Cheers

N4sty

Re: Cable Modem Setup Without the Broadjump CD !
 

Use your original info to re-register the modem but no you don't lose your email address that you are already using, all you are doing is registering the hardware against your NTL account again.