Cable Forum - Where Now For UK Cable?

Quote:

Originally Posted by d0pey

Im sorry but UKOnline's service is very very poor and unreliable. It took 3 months to get installed in the first place. Then when I finally got connected it randomly goes down a few times a day with no explaination from them.

I have not heard great things about bulldog either. Just because something is "cheaper and faster" does not mean it is better. I get far better connection speeds from my ntl 10meg connection.

When you convert over to ADSL2+ it also increases your latency. My latency on the cable connection is around 10-20ms all the time.

LLU is possibly the worst thing to happen in terms of UK customer satisfaction. I do not know anyone who is 100% happy with their LLU connection.

As soon as my contract with UKOnline is up im going to shut down the line and just get a 2nd NTL SACM.

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I have chosen bulldog as my next broadband isp since it is LLU, and 90% of what I heard about the LLU side of bulldog is good, they dont have most of the problems inherit to BT wholesale ADSL. Granted they have billing problems but that I can live with. 0800 support as well :) Latency may increase for me but I expect it to be a lot more stable, on my cable it can vary heavily.