Re: Occasional Dropouts
 

An amplifier is being replaced in the cabinet. It'll take about an hour.

Re: Occasional Dropouts
 

Water has got in somewhere. What is your graph like?

Re: Occasional Dropouts
 

:tu: Ooo I'll try a bit later

https://www.cableforum.uk/images/local/2020/06/16.png

---------- Post added at 13:02 ---------- Previous post was at 12:14 ----------

Just had a visit from the enginner who was working on the cabinet, says it's all fixed. Was an issue with the amplifier only impacting me? So far so good, no RS errors yet

Re: Occasional Dropouts
 

Keep your graph going. If it is fixed you'll see s stark contrast and it clear up big time over the next couple of hours.

Re: Occasional Dropouts
 

It's weird. Still don't know what happened.

The initial engineer did seem to fix it. Perfect for a week. Then in the last week it's the worst it's ever been and - for now - cleared up again. Did the first engineer fix the actual issue but then do something to the cabinet that only hit a week later? Is it a coincidence?

Re: Occasional Dropouts
 

No, it was affecting everyone on your cabinet.

Re: Occasional Dropouts
 

You'd be surprised at how few people notice their connection is being flaky. Or just tolerate it instead of calling up and getting it fixed.

Re: Occasional Dropouts
 

There you go, you can feel good about yourself now. Your perseverance has paid off and if it wasn't for you it may have gone unnoticed and everyone would have been in their houses embroiled in connection misery.

Re: Occasional Dropouts
 

Some people might call me a hero......

---------- Post added at 14:18 ---------- Previous post was at 13:58 ----------

Before this week when it was going down often and for longer it wasn't too bad.

It would cut off a few times a day for a few minutes. If I wasn't working from home i may not have noticed it. If you weren't on VPN, video calls or online gaming - something that is making constant use of the connection - you might also not noticed. If YouTube took time buffering or a page failed to load you would think it's just being slow.

So yeah you could easily not notice if you were a casual internet user.

Re: Occasional Dropouts
 

Actually three of your neighbours also reported it - but you got the credit because you were first. The fault would have been really obvious to anybody with the TV service.

Re: Occasional Dropouts