Re: Virgin Media UK to axe V Boxes from August
 

No, it's just the SD-only boxes that are being withdrawn.

Re: Virgin Media UK to axe V Boxes from August
 

Thank you for confirming my friend :)

Re: Virgin Media UK to axe V Boxes from August
 

If anyone is going to the web site to get an new box for their V Box can they ask for the other box to be replaced as well?

Re: Virgin Media UK to axe V Boxes from August
 

The website is just used to register that you want to swap. Someone then contacts you to book the swap.

I don't know if it happens in all cases, but when my parents ordered a replacement for their Samsung 2110, their V+ and SuperHub 2 also got replaced.

Re: Virgin Media UK to axe V Boxes from August
 

Have virgin bricked the V+HD. Since the UKTV channel removal and replacement my mum's box is saying waking up on most button press. The fault status has now disappeared. I phoned earlier this evening and spoke to offshore faults who said that they could send a TiVo, I said why not a V6, was told he couldn't do that. Is the fault fixable or have virgin just found a way to kill off the V+?.

Re: Virgin Media UK to axe V Boxes from August
 

My Dad box doing this as well. Started on Sunday he told me.

Re: Virgin Media UK to axe V Boxes from August
 

No, the box does need to be swapped.

As I said a few posts ago, the V+ isn't being withdrawn at the moment. When it is, letters will be sent to the affected customers, followed by messages regularly popping up on the screen saying how to order a swap.

Re: Virgin Media UK to axe V Boxes from August
 

Most of the time I think you would be get a V6 - if the account qualifies i.e. has at least VIVID 50 Fibre and you've got an HDTV. There are some other checks around how far away the Hub and TV are, but that's to ensure you get the right type of install.

Re: Virgin Media UK to axe V Boxes from August
 

I seen it today - every time Paramount Network (Channel 188) is on my dads box reboots. But every other channels work.

I told him I will phone Virgin up next week if his V+ (Taping) is still not working by then.

It did the same thing about 18 months but started back up within 5 days.

Re: Virgin Media UK to axe V Boxes from August
 

Someone has rung VM to upgrade their very old STB to a V6.

They have been told that, because they are a VM Business customer for BB & phone and a domestic customer for TV (VM stopped doing TV for businesses ages ago), that the V6 won't work!

Is this BS as I suspect?

Re: Virgin Media UK to axe V Boxes from August
 

No, it's not.

You have to have Broadband on the same account as TV to qualify for a V6. Doesn't matter whether you have business broadband or not - TV is a residential service so residential eligibility rules apply.

If you just have TV (with our without a phoneline) on a residential account, you'd get a TiVo box.

Re: Virgin Media UK to axe V Boxes from August
 

Thanks Ben.

Re: Virgin Media UK to axe V Boxes from August
 

V+ Box come back online on it own late last week. Just days before UKTV reappeared.

We see that Virgin has NO series links on any UKTV Channels.

Did Virgin move them all to new streams?

Re: Virgin Media UK to axe V Boxes from August
 

I really would see somebody about that 'we' thing you keep saying MB ;)

Re: Virgin Media UK to axe V Boxes from August
 

I can get series link on my V6 on the UKTV channels. Tried it out at the weekend on the one promising programme they have on all of UKTV's channels - 10 Days in the Valley.