Re: Virgin Media prices are going up again...
 

New deal

https://www.cableforum.co.uk/images/...2017/08/17.png

Re: Virgin Media prices are going up again...
 

Seems a decent deal that faster internet and a discount will that go up tho with the price rise?

Re: Virgin Media prices are going up again...
 

I thought the VM mantra was that out of contract old customers were treated the same as new customers, if they accepted new contract. worked for me a few times before. It is the premature ending of the contract because of price increase aspect, I'm not sure about. The £20 activation fee offer for a V6 ends 31st Oct, my contract ends mid Nov. Been with NTL/VM since 2003. The new contract was a result of moving last year.

Re: Virgin Media prices are going up again...
 

Just got it confirmed No price rise in november.

Re: Virgin Media prices are going up again...
 

:tu:

Re: Virgin Media prices are going up again...
 

Still waiting for the letter/email to arrive guessing it will be within the next 2 weeks in order to meet the end of September deadline to cancel

Re: Virgin Media prices are going up again...
 

Almost a 5% increase... AGAIN!

And now they have told me to contact Communications and Internet Services Adjudication Scheme (CISAS) about the fault I've had for almost 2 years!

And the letter came from Mark Davidson, Executive Director, Customer Care who does not respond to emails!!!

Re: Virgin Media prices are going up again...
 

Got round to calling back to get a different person this morning. When i called a week or two ago they offered :

£46 for the player bundle on 12 month contract
£48 for the player bundle with 30 day rolling contract
£38 to drop down to 100mb on it's own.

This morning she gave me :

£44 for the player bundle with no contract extension (currently about 6 months left)
+£70 account credit
so that brings it down to ~£38pm over the year.

Not as good the new customer deal which is £34.66 including the activation fee for 12 months but i'm pretty happy with it considering the no contract extension.

Re: Virgin Media prices are going up again...
 

I presume you discussed what no contract extension or being on the same contract means for the November price increase?
I suspect you will have to pay it???

Re: Virgin Media prices are going up again...
 

Nope, she specifically said i wouldn't be affected by the price rise now.

Re: Virgin Media prices are going up again...
 

I didnt know but I do now, that there`s a team above the retentions dept who can offer bigger discounts and deals. I`ve already given notice to bin the tv package and landline and just keep the broadband. I`ve already arranged for sky installation on their box set package and this guy rings this morning and offers me the package I was already on for £43. That was full house with a V6 box 100mb bb and the phone and guaranteed no rise for 12 months. I told him too late, sky will be around next week. He`s gave me the phone and 100mb package for £35 for 12 months which I`ve took. I did tell him if they`d offered me that in the first place I wouldn`t have bothered with sky.

Re: Virgin Media prices are going up again...
 

Does anyone keep getting calls from VM on 0800 183 6408? anyone else had this call?

Re: Virgin Media prices are going up again...
 

Nope Gavin.

Re: Virgin Media prices are going up again...
 

Yes and so have a lot of others:

http://who-called.co.uk/Number/08001836408

Re: Virgin Media prices are going up again...
 

I have had several 0800 numbers call me this last two weeks, I just did not answer and then deleted them