Re: More price rises
 

yeah I’m aware it was a good deal, I’m just not happy at not being told it had ended, to the point where my new 12 month contract states it’s included again

Re: More price rises
 

the sky offer runs out on the 2 September all though they will have other deals.

Re: More price rises
 

You 'should' get the basic TV package free with the phone, therefore getting a 3 services bundle deal!

That's what I have had now for several years, whether it's still like that I'm not sure.

That said I may well cancel the phone and TV and just go down the cheapest broadband route ... no letter here yet so not sure whats happening?

Re: More price rises
 

Wll looks like I am deffo going for the Sky offer.

Spoke to VM today and all I could get was the offer of Sports and Movies for £22 a month for 9 months or £32 for 12 months! Taking me well over £100 a month. Not exactly a saving or any way to get me to stay.

Sky Q with full TV, 2Tb box and 1x Mini, Sport and Movies in HD, home phone with anytime calls and 38Mb Fubre for £74.80 a month. Only £30 install inc new line.

No contest really.

Re: More price rises
 

Thanks to your advice Stephen I've made the jump. I've been with blueyonder/ teletext/virgin for over 10 years and to be honest I was scared of moving. But this final price rise (third this year) made my decision an easy one.

I've chosen the same package as you, and when I cancelled my virgin package they didn't even try to compete or offer me a better deal. In fact the guy on the phone said I don't blame you.

So I join Sky on the 12th September. I'm looking forward to Q, and now quite happy to say good bye to Virgin.

Re: More price rises
 

Funny thing is my contract actually ends on Friday. Perfect timing!

Re: More price rises
 

Actually looking out for the letter now, nothing yet. Are they going out in stages?

Re: More price rises
 

You are losing BT Sport though presumably so you have to factor that in IF you are after all the football etc.

Re: More price rises
 

I haven't received this letter yet and will probably be one of the last to get it.

Can I ring Virgin and blag it saying that I've just had the letter and I'm not happy with the price rise yet again and want to cancel everything? (I'm fed up with the TiVo box being so slow and sluggish now anyway)

That Sky offer from MSE is very tempting and I don't want to miss out on it...

Also how long will I have to wait for Sky to be installed into my flat as I'm going on holiday at the end of September for 10 days.

Decisions decisions... :scratch:

Re: More price rises
 

Just received a email about the price rise and all the extras that a Virgin customer gets.

Re: More price rises
 

Got an e-mail for the rise of £3.49

The new Virgin Media WiFi app is here on iOS.

We've now teamed up with The Cloud and Arqiva to give you thousands of WiFi hotspots nationwide. Our new app automatically connects you to secure hotspots in places like airports, cafes and high streets. Download and register now on your iOS device (it's available on Android™ soon).

Re: More price rises
 

I know. If I added it I would still be paying less than I would with a similar package on VM.

Re: More price rises
 

I also got an email today with a £3.49 increase. Going to seriously start looking around as luckily my contact ends in September

Re: More price rises
 

I can only think that VM calculate that most customers are apathetic, and will absorb/forget about price rises (that's the beauty of Direct Debit & why companies are so keen on it). They calculate wrong as they have done in the past, as they are the only media company to be losing customers.

Re: More price rises
 

You don't have to wait for your contract to run out. If you don't accept the price increase you can leave Virgin, even if your only half way through.

http://www.moneysavingexpert.com/new...-up-to-42-year

"According to rules imposed by regulator Ofcom, if there are mid-contract increases to your monthly line rental, broadband or mobile bill that weren't announced before you joined, you can cancel your contract without paying early termination charges.

This normally only applies to contracts taken out after 23 January 2014. However, Virgin has chosen to allow all customers affected by these changes to leave, regardless of when they joined.

Virgin's formally notifying customers by letter – you've then 30 days from receipt to let Virgin know if you want to leave. From that point there's a 30-day notice period, meaning you'll have to pay for this many days as a minimum. If you've paid for a year's line rental upfront you also won't be able to get a refund."

---------- Post added at 21:02 ---------- Previous post was at 20:45 ----------

It's a great deal. I cancelled with Virgin nearly 4 years ago due to a price increase. I've had 50% off, 60% off, 50% off and 50% off with SKY ever since. I had to pay half price for my broadband in the first year but I've had it free ever since.

I keep a note in my calender to call SKY 31 days before my deal is coming to an end to cancel all my services. Each time they've came back with a great deal to keep me. They did leave me sweating once. All my services ended then the next day they offered me 60% off to come back. Took 14 bloody days to get my broadband back up and I ended up with a new phone number. Other than that I can't complain. No idea if they'll offer the same type of deals for SKYQ customers.