Re: ANYTHING other than SH
 

Ok, here we go again with the crazy comparisons! Yes, because they aren't renting you use of their product, they are in the business to sell you their product and therefore try and market you something better than the average ISP's router. It's been a long time since they were selling a product the mass needed

*sighhhh*

ISP A - Supplies a modem, says it's providing the 'service' it is desired to do. Leaves you to think about your home network.

ISP B - Supplies a device that provides both the modem and something that also happens to be a device that to your average user gives them all the tools they need for their home network, but... Also allows you to use this device to plug in your own router for those that like to do things their own way.

What's the majority going to go for?

I can't believe you think ISP's for home broadband just try to sell you the WAN side of your connection, when they spend so much marketing trying to sell the whole package.. Why did the 2ac come along when the hub 2 had resolved the poor wifi the hub 1 suffered with? Technology moved along and people had devices they wanted to utilise it with and VM's biggest rival just so happened to have an AC router. Would the the majority care about this? No, I guess the company thinks about the future of technology because they don't want to be left behind the curve, or want to be before it. I won't postulate though ;)

Re: ANYTHING other than SH
 

I didn't. I asked for one and was given just a SH2. Wifi dropouts too frequent so I plugged in an Apple Time Capsule. Now perfect. Can I bill VM for the Time Capsule?

(Thought not)

Re: ANYTHING other than SH
 

I can see I'm going to have to be pedantic here as you have appear to have a problem understanding me.

OK I was wrong when I said "Company B" was VM but in relation to my previous posts I would've thought you would put any ISP in there and not take it as VM alone.

Hey-Ho.

Compare this to what you've said above.

Who do you think it is that develops the technology? VM?????

The likes of VM etc take a perfectly good product, rebrand it, lock it down with their own dubious firmware and foist it off onto gullable customers as the next best thing to sliced bread and you are a typical sucker for the hype.

No disrespect intended.

Your argument is based on business devlopment not the advance of technology.

Re: ANYTHING other than SH
 

I can't see how using the company a company b comparison can be called crazy by the person who used the camper van/caravan comparison?

Basically the majority of VM customers want something that can be installed and connected to in the simplest quickest way. Vm want the supply that in the cheapest way possible, but still workable. (Discount the sh1). The sh2 onwards satisfy the vast majority of their customers needs. For the say 5% at a push it doesn't, they offer modem mode. Its a simple solution to a simple problem. You are complicating it. The solution to your problem is modem mode with your own router on.

Re: ANYTHING other than SH
 

I'm starting to think that the OP seems to be one of those who wants the moon on a stick and will complain endlessly until they get it (good luck this time)

And 'Gobble' just wants to argue with... well everyone it would seem...

Merry Christmas!

Re: ANYTHING other than SH
 

And will then complain its too big to fit in house. :D

Re: ANYTHING other than SH
 

tl;dr.

Re: ANYTHING other than SH
 

Re: ANYTHING other than SH
 

You sure you don't want to program your own modem for sinister means? seems you are paranoid you are being watched/monitored for some reason.

Re: ANYTHING other than SH
 

Hello
First Posting:
My uncle has received a Secondhand dirty VMDG 480 Superhub for a new contract. He left Virgin last year 2014.
I have telephone virgin and a lady said they send out refurbished hubs.
Is this normal practice, if so will try a fibre system?

I was expecting the Virgin Superhub 485 and we had VoIP issues with the old 480

Anyone else being supplied with old dirty equipment which is out of date?

Martin

Re: ANYTHING other than SH
 

It's normal practice across the board to send our refurbished hardware.

Of course that it's dirty does question how 'refurbished' it is.

Re: ANYTHING other than SH
 

I naively thought VMDG480 being EOL had not been included in refurb program for at least the last year+? Interesting to know how long the VMDG485 refurb programme has been available let alone whether the 18month old VMDG490 is included yet?

Can't believe the latest VMDG505 is included as we're still awaiting for final GA firmware anyway!

Re: ANYTHING other than SH
 

That shouldn't have happened for a new connection. Most new customers should have been sent the VMDG490 i.e SuperHub 2ac. the SuperHub 1 / VMDG480 should only end up being used as a like for like fault replacement for someone that already has a SH1.

Although at some point I'm assuming that all customers will end up getting the Hub 3.0 as it'll be officially launched as the standard kit across all LG group companies.

Re: ANYTHING other than SH
 

Neither of us expected them to ship beta / FCS firmware for production units, both of us should've known better.

More ridiculous is that there was no urgent need to send them out until January/February 2016.

I must admit the state of the equipment gives a healthy dose of karma to those who have no issues with their current hardware but think they are always entitled to the latest and greatest so phone customer relations demanding the Touchstone. Happy beta testing, kiddies.

---------- Post added at 15:07 ---------- Previous post was at 15:04 ----------

I imagine so, with a higher specification device for those subscribed to more expensive, highest end tiers when DOCSIS 3.1 is released. Oh, and those who phone customer relations demanding one even though they're subscribed to the lowest tier and getting big 'loyalty' discounts on that of course :)

Re: ANYTHING other than SH
 

That's not what he said. He wants a MODEM to plug his own setup (which is a home network) into. IE plug a modem into a router.