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-   -   Sky Anytime+ Vs Virgin Media VOD (https://www.cableforum.uk/board/showthread.php?t=33675453)

mersey70 07-03-2011 19:54
Re: Sky Anytime+ Vs Virgin Media VOD
 
Quote:
Originally Posted by jtaylor06 (Post 35188933)
I've had it once or twice. Just pressed okay, and then pressed view once again. Bam! the content loads.
Same goes for that error message that appears saying that on demand is unavailable upon trying to view content.
But is it the 'unavailable' message or the specific 'due to high demand' message, they are very different things. I have never had the high demand message personally.

I have had the 'unavailable' message loads of times and indeed if I try again it works.

The 'high demand' message is another matter altogether, trying again seemingly does not work. It seems to mostly affect HD content at peak times. Users experiencing this seem to have wait until less busy times for HD content to become available.

muppetman11 07-03-2011 19:59
Re: Sky Anytime+ Vs Virgin Media VOD
 
Quote:
Originally Posted by mersey70 (Post 35188940)
But is it the 'unavailable' message or the specific 'due to high demand' message, they are very different things. I have never had the high demand message personally.

I have had the 'unavailable' message loads of times and indeed if I try again it works.

The 'high demand' message is another matter altogether, trying again seemingly does not work. It seems to mostly affect HD content at peak times. Users experiencing this seem to have wait until less busy times for HD content to become available.
Didnt go away for me at all after 7pm when trying to watch HD On Demand , constantly saying due to high demand.

devilincarnate 07-03-2011 20:05
Re: Sky Anytime+ Vs Virgin Media VOD
 
Quote:
Originally Posted by mersey70 (Post 35188940)
But is it the 'unavailable' message or the specific 'due to high demand' message, they are very different things. I have never had the high demand message personally.

I have had the 'unavailable' message loads of times and indeed if I try again it works.

The 'high demand' message is another matter altogether, trying again seemingly does not work. It seems to mostly affect HD content at peak times. Users experiencing this seem to have wait until less busy times for HD content to become available.
I have both of these and when i have tried again the content has started ( so who knows what the problem is? ).

mersey70 07-03-2011 20:05
Re: Sky Anytime+ Vs Virgin Media VOD
 
Quote:
Originally Posted by muppetman11 (Post 35188944)
Didnt go away for me at all after 7pm when trying to watch HD On Demand , constantly saying due to high demand.
From what I can gather the most likely time is after 9pm until the early hours, does anyone know if the recent server upgrades were indeed related to this? It's just that the attached thread was created after the completion date of the upgrades unless they have been delayed, or indeed the upgrades were not to resolve this issue.

Someone mentioned once that ex-CWC customers do not seem to suffer from this issue, I don't anyway.


http://www.digitalspy.co.uk/forums/s....php?t=1443111

muppetman11 07-03-2011 20:07
Re: Sky Anytime+ Vs Virgin Media VOD
 
Quote:
Originally Posted by mersey70 (Post 35188952)
From what I can gather the most likely time is after 9pm until the early hours, does anyone know if the recent server upgrades were indeed related to this? It's just that the attached thread was created after the completion date of the upgrades unless they have been delayed, or indeed the upgrades were not to resolve this issue.

Someone mentioned once that ex-CWC customers do not seem to suffer from this issue, I don't anyway.


http://www.digitalspy.co.uk/forums/s....php?t=1443111
Mine has been ok recently but it was annoying it lasted about 3 or 4 weeks but it's been ok since.

mersey70 07-03-2011 20:10
Re: Sky Anytime+ Vs Virgin Media VOD
 
Quote:
Originally Posted by muppetman11 (Post 35188953)
Mine has been ok recently but it was annoying it lasted about 3 or 4 weeks but it's been ok since.
What legacy network were you on?

muppetman11 07-03-2011 20:14
Re: Sky Anytime+ Vs Virgin Media VOD
 
Quote:
Originally Posted by mersey70 (Post 35188955)
What legacy network were you on?
We were Telewest before.

mersey70 07-03-2011 22:40
Re: Sky Anytime+ Vs Virgin Media VOD
 
Quote:
Originally Posted by muppetman11 (Post 35188958)
We were Telewest before.
Maybe it dosen't affect ex-CWC then.


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