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-   Virgin Media Internet Service (https://www.cableforum.uk/board/forumdisplay.php?f=12)
-   -   Left virgin (https://www.cableforum.uk/board/showthread.php?t=33649078)

telfordcable 25-04-2009 01:21
Re: Left virgin
 
Just got off the phone, a nice gentlemen say that i was right i don't need to pay £80 again to re-activated 50 Meg as he will switch it on for me if i want 50 meg now but will cost me £52 a month as i ask him, is there any offer for me to comeback with virgin ? he say hold on while i check your account and see if we can offer you a deal, wait for a minute and he come back say to me ok, we give you £9 off and you will pay £43 a month for 50meg and that including discount, would you like me to activated your 50 meg now if you have your 50mb cable modem and please plug it back on and turn it on. I say to him, ok i want it now for £43 a month deal and he say ok, bear with me while i activated your 50 meg service .... wait for another 2 minutes, he say it all done for you. Anything else I can help you with ? I say to him, many thanks.

I am now activated 50Meg :):) I am back with Virgin Media.

moaningmags 25-04-2009 01:24
Re: Left virgin
 
For how long? 27 days until you decide to cancel again?

And what lies will you tell SKY to get out of that contract?

telfordcable 25-04-2009 01:26
Re: Left virgin
 
sky won't and refuse to cancel my service as they say i must wait until my 12 months contract is up in April 2010.

watzizname 25-04-2009 01:29
Re: Left virgin
 
Quote:
Originally Posted by telfordcable (Post 34782451)
sky won't and refuse to cancel my service as they say i must wait until my 12 months contract is up in April 2010.
Look on the bright side mate, at least now you'll be able to post on the Sky forums, as well as here :D

Turkey Machine 25-04-2009 01:32
Re: Left virgin
 
Quote:
Originally Posted by telfordcable (Post 34782451)
sky won't and refuse to cancel my service as they say i must wait until my 12 months contract is up in April 2010.
You pay £80 install because it's a premium service. You want the best in the country, you pay top dollar for it. GET OVER IT!

Once again.

GET OVER IT!!!!!!!!

moaningmags 25-04-2009 01:33
Re: Left virgin
 
Quote:
Originally Posted by telfordcable (Post 34782451)
sky won't and refuse to cancel my service as they say i must wait until my 12 months contract is up in April 2010.
But you said up there ^^^^
"Ahhh that .... I already order sky max unlimited four weeks ago and my line went LIVE last wednesday before I cancel my virgin 50Mb yesterday."

So surely the 28 day rule applies to SKY as well, perhaps you need to be calling SKY again.

Blaze 25-04-2009 01:39
Re: Left virgin
 
Quote:
Originally Posted by telfordcable (Post 34782451)
sky won't and refuse to cancel my service as they say i must wait until my 12 months contract is up in April 2010.
imagine that! a company that says you can't cancel your services while in contract.

next you'll be saying you need to take tests to drive!

Welshchris 25-04-2009 02:07
Re: Left virgin
 
Quote:
Originally Posted by moaningmags (Post 34782454)
But you said up there ^^^^
"Ahhh that .... I already order sky max unlimited four weeks ago and my line went LIVE last wednesday before I cancel my virgin 50Mb yesterday."

So surely the 28 day rule applies to SKY as well, perhaps you need to be calling SKY again.
i maybe wrong here but i dont think sky operate a 28 day cooling off i think its more of a 14 day cooling off, im sure i read it on my sisters T & C as shes with sky.

moaningmags 25-04-2009 02:09
Re: Left virgin
 
Even with 14 days, he only went live last Wednesday. Not even a week ago.

keyholder 25-04-2009 05:09
Re: Left virgin
 
telford dude, for £10 a month, youve got a sky conection with a speed of 1.6 meg down. thats more than what most of us get on virgin at like 3 x the cost APPROX ( 10Meg ). For you Thats not even £1 a day :|, ok with 28 days or more per month youll pay roughly 35p day ! you cant complain at that ! ok wait a min... :D :p:

how can u not live with 16 meg conection from sky :| the uplaod speed is kack, 768kb for sky i think ? VM 50 meg does have its plus side at whatever the upload speed is

think of it this way. :cool: the money you just gained out of Vm you can shove into skys pocket and pay for your sky BB without loosing a single penny :D and having 2 internet conections :D one for downloading ( VM ) one for day to day stuff / gaming etc ( sky ) :D Sorted youth.

Youve gained everything and lost nothing :cool: whilst getting a better deal on your 50 Meg BB.:mad::p::D

AndyCambs 25-04-2009 06:33
Re: Left virgin
 
Quote:
Originally Posted by moaningmags (Post 34782420)
I hope they tell you to take a running jump.
:clap:

Shame there's no-one here from VM who can identify this customer...

---------- Post added at 06:33 ---------- Previous post was at 06:31 ----------

Quote:
Originally Posted by telfordcable (Post 34782451)
sky won't and refuse to cancel my service as they say i must wait until my 12 months contract is up in April 2010.
Oh good - I do really hope you enjoy paying for all these ISP connections.
Have you tried calling to see if you can activate any others as well?

Peter_ 25-04-2009 06:37
Re: Left virgin
 
Quote:
Originally Posted by AndyCambs (Post 34782470)
:clap:

Shame there's no-one here from VM who can identify this customer...
That would have to be a member of management and that is someone you do not want in these forums trying to honeytrap customers and also posters on these forums.

broadbandking 25-04-2009 08:12
Re: Left virgin
 
Ok Telford, I have to admit your posts are funny and they do amuse me, but you are now getting beyond a joke, I don't believe you actually ever cancelled your broadband as you can't just reconnect, but if it was true the person who disconnected you needs to be sacked and the person who reconnected you needs a slap and to read CF.

Sirius 25-04-2009 08:21
Re: Left virgin
 
Quote:
Originally Posted by broadbandking (Post 34782259)
Complaining is fine I am just sick of the low lifes who want everything for nothing, the idea is you get a provider to provide a service, if thye don't deliever you complain if they don't fix the issue then you should be refunded and then walk its simply, I have no idea why people moan and moan and get loads of refunds more than they are due and thenstay just walk if the company in question has lots of customers leaving because they don't have a great service they might buck up and fix the issues.

Virgin Media won't ever have the funds for the network to be amazing like could be due to these reason below

1. Tight ass customers wanting service for nothing
Can i just add thieving **** bag clonners to that list as well.

:clap:

Peter_ 25-04-2009 08:23
Re: Left virgin
 
Quote:
Originally Posted by broadbandking (Post 34782482)
Ok Telford, I have to admit your posts are funny and they do amuse me, but you are now getting beyond a joke, I don't believe you actually ever cancelled your broadband as you can't just reconnect, but if it was true the person who disconnected you needs to be sacked and the person who reconnected you needs a slap and to read CF.
If he cancelled he could not reconnect for 6 months if I remember correctly, so what he says does not ring true plus who is available after midnight to reconnect you.?


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