Cable Forum - Disconnection for abuse

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Cable Forum (https://www.cableforum.uk/board/index.php)

- Virgin Media Internet Service (https://www.cableforum.uk/board/forumdisplay.php?f=12)

- - Disconnection for abuse (https://www.cableforum.uk/board/showthread.php?t=33637171)

punky

09-08-2008 21:45

Re: Disconnection for abuse

Quote:

Originally Posted by deed02392 (Post 34618238)

So Hotmail is passing on information as to the content of emails if the recipient finds them to be abusive?

No. The information is stored within the e-mail itself. Its included automatically. Its up to the recipient to make a complaint, and if they do, they only need to forward the e-mail they received to supply the information needed.

pooper

10-08-2008 11:04

Re: Disconnection for abuse

Wait... what!? VM can read emails that you send, even via hotmail/gmail etc?!? LOL huh?

Stuart

10-08-2008 14:26

Re: Disconnection for abuse

Quote:

Originally Posted by pooper (Post 34618464)

Wait... what!? VM can read emails that you send, even via hotmail/gmail etc?!? LOL huh?

No. They won't act unless someone sends them the offending email.

deed02392

10-08-2008 17:55

Re: Disconnection for abuse

Exactly, like I just reported someone for insinuating sex with minors on my sites shoutbox. I did an IP WHOIS on their IP, and traced it to a BT customer, then left them an email. Wish I hadn't deleted the message now so I could have some proof but I was hardly going to leave that sick on my site.

Thunderballs

11-08-2008 04:46

Re: Disconnection for abuse

Quote:

Originally Posted by foreverwar (Post 34618138)

You appear to have overlooked Section 4 of the AUP

"Use of Material

4.1. You are prohibited from storing, distributing, transmitting or causing to be published any Prohibited Material through your use of the Services. Examples of "Prohibited Material" shall be determined by us (acting in our sole discretion) and shall include (but are not limited to) material that:
4.1.1. is threatening, harassing, invasive of privacy, defamatory, racist, obscene, indecent, offensive, abusive, harmful or malicious;"

And section 9.2.3

"9.2.3. malicious mail"

An email containing an offensive word, sent from your IP address, may be regarded as falling under these provisions, perhaps?

No I have not.

"use of material" applies to attachments or pictures videos etc. Not words. And dont make me laugh - they try to get people to subscribe to their porn channels too

"malicious mail" As outlined above - the email did not name a person was not addressed to a person.

And moreover without understanding both "sides" how on earth could they reasonably assess it was anything ?

The fact people have to go to these lengths to sqeeze out some obscure bit of the T+Cs etc t ocome up for a reason Virgin would remotely botther with this if they had considered it for more than 5 seconds just shows how absurd it is.

Anyway that department are getting it with two barrels from me now.

Might make them think twice before they send these threatening, harassing, invasive of privacy, offensive letters to their customers.

whydoIneedatech

11-08-2008 07:04

Re: Disconnection for abuse

Quote:

Originally Posted by Thunderballs (Post 34618931)

The AUP and the Terms and Conditions pages are not obscure they are available with 2 clicks from the VirginMedia home page.

Hugh	11-08-2008 10:39

Re: Disconnection for abuse

Quote:

Originally Posted by Thunderballs (Post 34618931)

No I have not.

"use of material" applies to attachments or pictures videos etc. Not words. And dont make me laugh - they try to get people to subscribe to their porn channels too
In your opinion

"malicious mail" As outlined above - the email did not name a person was not addressed to a person.
Mr Splitting-Hairs appears to be visiting your house - from what you have stated, an email was sent from your VM connection, whether it was to a department, a person, or a general email account, it was intended to be read by someone.

And moreover without understanding both "sides" how on earth could they reasonably assess it was anything ?

The fact people have to go to these lengths to sqeeze out some obscure bit of the T+Cs etc t ocome up for a reason Virgin would remotely botther with this if they had considered it for more than 5 seconds just shows how absurd it is.
As stated below by another poster, 2 clicks away is hardly "obscure". btw, perhaps if you read the T&Cs fully, your definition of "absurd" may change (but probably not).

Anyway that department are getting it with two barrels from me now.
Yes, because that approach has worked so well for you so far.....;)

Might make them think twice before they send these threatening, harassing, invasive of privacy, offensive letters to their customers.
Nothing anyone says on this thread is going to amend your viewpoint, is it?

Stuart

11-08-2008 10:55

Re: Disconnection for abuse

Quote:

Originally Posted by Thunderballs (Post 34618931)

No I have not.

"use of material" applies to attachments or pictures videos etc. Not words. And dont make me laugh - they try to get people to subscribe to their porn channels too

Actually, that phrase can be applied to words as well.

Quote:

"malicious mail" As outlined above - the email did not name a person was not addressed to a person.

Without seeing the email, I cannot comment on it, but an email does not need to be addressed to, or name a person to be malicious. It's entirely possible to send an email to an email address for a department that is malicious. I've seen a few..

Quote:

And moreover without understanding both "sides" how on earth could they reasonably assess it was anything ?

The fact people have to go to these lengths to sqeeze out some obscure bit of the T+Cs etc t ocome up for a reason Virgin would remotely botther with this if they had considered it for more than 5 seconds just shows how absurd it is.

Again, without seeing the email, I cannot comment on it, but VM's terms and conditions are hardly obscure. So it is not a fact that "people have to go to these lengths" because those people just went to http://www.virginmedia.com, clicked the appropriate link and read. Hardly any length at all.

The fact is that someone read the email sent from your account, found it offensive in some way. They reported it to VM who would have had to read it to find the IP it was sent from. VM obviously agreed it was in some way offensive and acted.

Quote:

Anyway that department are getting it with two barrels from me now.

Might make them think twice before they send these threatening, harassing, invasive of privacy, offensive letters to their customers.

Doubtful. They are a department who is cutting people off all the time. At best, if your email is too offensive, it will be ignored.

Thunderballs

11-08-2008 15:26

Re: Disconnection for abuse

OK OK stick to the corporate line.

The email says "Mod Edit: Graham M: Please do not bypass the swear filter!"

Thats it - exactly in its entirety.

Saaf_laandon_mo

11-08-2008 16:18

Re: Disconnection for abuse

Quote:

Originally Posted by Thunderballs (Post 34619229)

OK OK stick to the corporate line.

The email says "Mod Edit: Graham M: Please do not bypass the swear filter!"

Thats it - exactly in its entirety.

Had you been watching The Terminator on DVD just before writing that email?

Hugh	11-08-2008 16:29

Re: Disconnection for abuse

Quote:

Originally Posted by Thunderballs (Post 34619229)

OK OK stick to the corporate line.

The email says "Mod Edit: Graham M: Please do not bypass the swear filter!"

Thats it - exactly in its entirety.

Or as we call it, being reasonable. ;)

Something that you find acceptable other people may find offensive - my wife finds anything stronger than "damn" offensive, and any of the common four letter euphemisms are strictly verboten in our house (teenagers and adults - one rule for all).

Very few of the posters on CF are VM employees, and those that are, usually state so in their signature (and I am not one of them).

Stuart

11-08-2008 16:31

Re: Disconnection for abuse

Quote:

Originally Posted by Thunderballs (Post 34619229)

OK OK stick to the corporate line.

The email says "Mod Edit: Graham M: Please do not bypass the swear filter!"

Thats it - exactly in its entirety.

I'm not sticking to the corporate line. I don't work for Virgin (in any capacity) so I have nothing to do with their corporate line.

Also, I did not ask you to reproduce the email although having seen it before it was edited, I can actually see why people might complain. Remember, while you may be happy to see swear words, not everyone is, and some people do find them offensive.

alferret

11-08-2008 17:31

Re: Disconnection for abuse

Quote:

Originally Posted by raycable (Post 34619307)

Moderator EDIT

I must have missed something, I didn't realise Branson was in charge of Virgin Media, I assumed that NTL\Telewest have use of the Virgin name and logo and the marketing power that comes with the Virgin brand name. (for a hefty price)

Silly me!

Intresting thread this, I think Mr\Mrs Thunderballs should just go to another ISP as they obviously cant be bothered with making an apology. After all its just words you dont have to mean it when you say it.

A troll by any other name :rolleyes:

Sirius

11-08-2008 17:39

Re: Disconnection for abuse

Quote:

Originally Posted by raycable (Post 34619307)

Moderator Edit

Hang on while i remove my brain so i can understand you RANT.

xspeedyx

11-08-2008 17:44

Re: Disconnection for abuse

me thinks he doesnt like Virgin Media

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