Originally Posted by Web-Junkie (Post 34862342)

Outlook 2000 is part of Office 2000 is it not? Isn't that 3rd party software then :)

Originally Posted by Web-Junkie (Post 34862370)

I wondered if they'd changed their policy seeing as they've made an effort to explain how to configure it.

But If it's only 'self help' then!

Originally Posted by Web-Junkie (Post 34862342)

Outlook 2000 is part of Office 2000 is it not? Isn't that 3rd party software then :)

Originally Posted by Stuart C (Post 34862248)

Actually, I terminated my Virgin broadband over two years ago. However, I never had an NTL email account. I had a Cable and Wireless one, and it was one that NTL (for reasons best known to themselves) terminated when they bought the cable business from C&W.

I had that account running via Outlook (actually 98) with no problem. However, I will say that I never asked for support.

The support page I was referring to actually covers Outlook 2000, and not Outlook Express: http://www.virginmedia.com/help/emai...ther-o2000.php

Originally Posted by BenMcr (Post 34862958)

I don't see what the issue is. Outlook uses the same settings (POP/SMTP etc) as every other e-mail program, it's just how you enter those details may vary

So even if Virgin don't support it, just using the standard details should work every time. If they don't it's probably something else that the e-mail client

Originally Posted by Onclejean (Post 34862977)

:batty:You are probably wrong.

Originally Posted by Jon T (Post 34863072)

I think he's probably right ;)

Outlook works fine with Virgin, doesn't matter if it's ex-ntl or ex-telewest, I knowe too many people that use outlook with their cable connection.

If the implementation of the email service was non standard(in terms of POP3/SMTP) then a lot of email clients would have issues, not only outlook, which they don't.