Cable Forum
Page 6 of 6 « First 2345 6
Show 100 post(s) from this thread on one page

Cable Forum (https://www.cableforum.uk/board/index.php)
-   Virgin Media News Discussion (https://www.cableforum.uk/board/forumdisplay.php?f=10)
-   -   Moved house, can't get Virgin, but they won't let me terminate contact (https://www.cableforum.uk/board/showthread.php?t=33634720)

nffc 08-07-2008 17:21
Re: Moved house, can't get Virgin, but they won't let me terminate contact
 
Quote:
Originally Posted by BenMcr (Post 34594962)
Cancelling a D/D and then not making any other payments in certainly a breach (which is what was being suggested)
Yes.
Quote:
Originally Posted by coastered (Post 34595002)
Then thats what should have been said
If you read the post I was quoting, and replying to, you'll see why it's implicit.
Quote:
Originally Posted by LostintheNW (Post 34593783)
Another example of how this company thinks and believes its above the law, cancel any DD you have with them and let them take you to court
That doesn't look like cancelling a DD and paying through CC or cheque, that purely and simply is not paying for services whilst under a contractual obligation to do so, which IS a breach.

A certain degree of assumption is required when making any point which is down to the intelligence of the reader to work out. If the reader isn't intelligent enough to then why should one adjust to the lowest level? Or caveman speak?

coastered 08-07-2008 23:46
Re: Moved house, can't get Virgin, but they won't let me terminate contact
 
Quote:
Originally Posted by nffc (Post 34595011)
If the reader isn't intelligent enough to then why should one adjust to the lowest level? Or caveman speak?
Speak for yourself

nffc 09-07-2008 00:20
Re: Moved house, can't get Virgin, but they won't let me terminate contact
 
Quote:
Originally Posted by coastered (Post 34595398)
Speak for yourself
What wonderful debating skills. I'm awestruck.

BenMcr 09-07-2008 00:25
Re: Moved house, can't get Virgin, but they won't let me terminate contact
 
To be honest it doesn't really matter what other companies may or may not do.

Virgin contracts are for a supply of services at a specified address, with no guarantee of any forward transfer. It doesn't matter where you move, if you end the contract within the minimum term, Virgin charge an early disconnection fee.

If, and only if, Virgin then supply you with services at the address you move to, under a new minimum term contract, will the fee from your previous agreement be waived

coastered 09-07-2008 20:27
Re: Moved house, can't get Virgin, but they won't let me terminate contact
 
Quote:
Originally Posted by nffc (Post 34595408)
What wonderful debating skills. I'm awestruck.
Well, you do support forest, so I had to account for that. But still, thanks! :)

chuzzlemonkey 09-07-2008 21:53
Re: Moved house, can't get Virgin, but they won't let me terminate contact
 
Quote:
Originally Posted by grow (Post 34578973)
Apologies if this is the wrong forum to post in, I really didn't know where else to turn.

I've just moved house and the new place is a non cable area. So Virgin can't supply me with Internet or Cable TV.

My problem is that they won't let me leave my contract and want me to pay for a service I simply can not get from them.

My only choice is to get freeview and the internet from another supplier via the phone line but I can't afford to pay for something from Virgin I can't get.

How on earth can I leave them and terminate my contract due to them not being able to supply me with any service.

HELP PLEASE!!!!!!!

Hi!

Im not sure if this has been touched on yet...but as with all VM contracts...If you move to a non-cabled area and take beyond cable service any early disconnection fees will be waivered, but they will be charged initially.

I understand where you're coming from on this one, but they do put it in the T&C's about these charges so taking beyond cable may be your only option if you want the EDF's refunded

nffc 10-07-2008 00:02
Re: Moved house, can't get Virgin, but they won't let me terminate contact
 
Quote:
Originally Posted by coastered (Post 34596063)
Well, you do support forest, so I had to account for that. But still, thanks! :)
What relevance does that have? Ken Clarke supports Forest and he successfully ran the economy for years before the red crew ruined it.

dilli-theclaw 17-07-2008 00:01
Re: Moved house, can't get Virgin, but they won't let me terminate contact
 
Just out of interest, as I'm leaving my (not quite ex) can I transfer my virgin account to her and thus not pay the disconnection fee?

BenMcr 17-07-2008 00:38
Re: Moved house, can't get Virgin, but they won't let me terminate contact
 
Yes, as long as they have been in the property over 6 months. There would be a £20 transfer fee, and they would start a new 12 month contract

dilli-theclaw 17-07-2008 09:58
Re: Moved house, can't get Virgin, but they won't let me terminate contact
 
That's great news :)

Cheers.

dilli-theclaw 18-07-2008 10:07
Re: Moved house, can't get Virgin, but they won't let me terminate contact
 
Another question if you don't mind :)

If I transfer to the virgin adsl service do I get to keep my @ntlworld email address or do I have to have a new one?

BenMcr 18-07-2008 13:50
Re: Moved house, can't get Virgin, but they won't let me terminate contact
 
A new one unfortunately at the moment

dilli-theclaw 18-07-2008 15:54
Re: Moved house, can't get Virgin, but they won't let me terminate contact
 
Cheers :tu: I shall begin moving all my emails elsewhere then :)


All times are GMT. The time now is 06:02.
Page 6 of 6 « First 2345 6
Show 100 post(s) from this thread on one page

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2026, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum