Re: 20 Meg to 50 Meg upgrade.
 

I'm not sure what that's got to do with post 54 which is what I was replying to NOT the points you just raised.

Re: 20 Meg to 50 Meg upgrade.
 

Well it's one situation, and seemingly not an uncommon one, where you might be able to assume that if one person is experiencing poor speeds in an area, everyone is. I don't know, which is why I'm asking the question (edit: admittedly a very pointed question).

Re: 20 Meg to 50 Meg upgrade.
 

I haven't seen any facts to back it up or deny it. A lot of people do seem to have problems though. But not everyone and I'm in no way convinced that everyone in every area (that has problems) is affected with the same problem.

But as I said I await the facts with interest.

The original point I was saying is that to say that just because someone is having a problem in an area doesn't mean that everyone is.

Yes a situation (such as the issue you pointed out) can be aadded to that statement to make it work.

Re: 20 Meg to 50 Meg upgrade.
 

If your ubr in your area is over congested your more or less guaranteed that 90% of the other users are having the same problems as yourself ideal setup or not, theres only so many times you can reformat, disconect router and change nic to be sure its not your computer then you spend time doing some wasting of money phoning support to be told your packet loss is over subscribed ubr and going to your neighbours and friends and seeing them having the same problems your having.

cf might have 10k members btw and i can bet my life that all 10k arent on vm services might be about half if your lucky, out of the full userbase of vm customers nationwide about 98% wont even know this places exists and then youve got about another 60% of customers who just doint know when there connections are going wrong with speed issues and packet loss.

Re: 20 Meg to 50 Meg upgrade.
 

Even if we had over a thousand people complaining that's less than 3% of the membership of this site (nearly 40,000 members). Gosh I wish I had 97%+ of people happy with my business!!!!!!

Kymmy ;)

Re: 20 Meg to 50 Meg upgrade.
 

I dont think making assumptions on any part is good practise, however id see a forum as a place to discuss and share opinions.

If you have facts to backup what you say, excellent, but in the end theres not much chance of that when 3 million people are involved. Everyone is entitled to share their own opinion based on their own experience. If an arguement is based on assumptions and opinions, theres not gonna be much progress is there?

I only expressed my opinion as the majority of VM's customers are happy with their broadband service, however these customers may not know theres issues with their bbi service, unlike enthusiasts who will be able to spot issues.

Again, i dont have any facts or evidence to back it up, but its my opinion and people will disagree or agree based on their personal experience.

Enjoy the ongoing debate :) - But its worth respecting others thoughts.

J x

Re: 20 Meg to 50 Meg upgrade.
 

I don't think any of you, with the exception of possibly Jefferson understand what I'm getting at..

Re: 20 Meg to 50 Meg upgrade.
 

Indeedy, just because I don't agree with you doesn't mean I don't understand you :tu: ;)

Re: 20 Meg to 50 Meg upgrade.
 

Sorry old bean but I'm with you on this one, my lone post yesterday was most likely overlooked :p

I can only post at night....

Trying to estimate customer satisfaction levels is impossible for us on here, especially when the vast majority don't even know about CF, and would they even know they were being undersold ?
I still maintain that the network is fit to burst, with no facts to substantiate that claim whatsoever ;) just going off my experiences here.
I am going to try the 50 meg just to see if it is a better network generally, if it isn't then I may as well drop back to the lowest tier and admit defeat.

may post again after Battlefield.....

Re: 20 Meg to 50 Meg upgrade.
 

Hey folks

just a few quick questions really

does anyone know what the upload speed will be for the 50mb connection ?

and the usage limits?


5mb upload !! please!! ;);)

Re: 20 Meg to 50 Meg upgrade.
 

haven't time to trawl through the posts but does the ntl 250 blue modem only support about 42-43 Mbit? If so, if anyone who wants the 50 Mbit tier package are going to need a new modem. can you overclock these modems so to speak or is the modem going to fall over if it gets a 50Meg burst down the line?

cheers

big sinky

Re: 20 Meg to 50 Meg upgrade.
 

you will require a new modem for the 50meg package

Re: 20 Meg to 50 Meg upgrade.
 

any idea which modem VM will be using for their 50 Mbit package. Also if they are traffic shaping the 20 Mbit atm what's it going to be like at over twice that speed. is anywhere getting the 50 Mbit yet?

Re: 20 Meg to 50 Meg upgrade.
 

the new version is an ambit 256 :)

Re: 20 Meg to 50 Meg upgrade.
 

STM has not yet been confirmed if it will be used on 50Mb the upload atm is set at 1.5Mb