Re: Belfast & Glasgow TV Outage
 

I got something similar now, box seems to be wroking to an extent.

Now off the NTL "Updating your set top box" screen but now a black screen and channel on box front is set to 0. A blue box is appearing on the screen saying basically along the lines of "your channels are not available, try disconnecting at your mains" or something along those lines. After disconnecting same thing appears.

Hopefully this is indeed a sign of things picking up as the boxes are now starting to work again, now just getting the channels up and running again for us.

Re: Belfast & Glasgow TV Outage
 

I find it really funny how upset people get when deprived of and evenings telly. Can't you dust off the monopoly and interact with humans?

Re: Belfast & Glasgow TV Outage
 

Just as well people's internet connection hasent been affected in all this or riots may have broken out lol :D

Re: Belfast & Glasgow TV Outage
 

Just found this site - thank you so much - we've been rebooting our box since 7.55pm tonight. Managed to get through to NTL just before 8 and they are giving compensation of £5 credited to your account only if you ask about compensation. Will be phoning them tomorrow to up the compo after missing the footy tonight - arggggh. Writing this from glasgow and we still have nothing on the tv box.

Re: Belfast & Glasgow TV Outage
 

I think it depends what box you have, yours sounds the same as mine, nothing but a zero on the front and channels unavailable when tiy flick the channel up/down

Re: Belfast & Glasgow TV Outage
 

Not so much doing without more like paying for something that we are not getting. How quickly would NTL have our services off had we forgot to give them new bank details or maybe missed a payment or something...

Re: Belfast & Glasgow TV Outage
 

My TV has been down since about 4pm today. On the upside, I did miss Big Brother.

Re: Belfast & Glasgow TV Outage
 

talking about that, was there an eviction tonight or not, does anyone know??

Re: Belfast & Glasgow TV Outage
 

wooot! it`s back!!! :D

Re: Belfast & Glasgow TV Outage
 

All channels back online at last. I am in Scotstoun for those of you that want to try rebooting your boxes now you should get BBC etc.

Re: Belfast & Glasgow TV Outage
 

Customer Service at NTL is so bad. They should have a status page on ntlworld like they do for broadband internet for TV and phones. They don't even have a message on their 150/151 number.

I'm seriously thinking of moving back to BT and Sky.

Re: Belfast & Glasgow TV Outage
 

still not got it on mine

Re: Belfast & Glasgow TV Outage
 

All channels seem to be there except channel 5 - strange

Re: Belfast & Glasgow TV Outage
 

This is twice in as many weeks that this is happened. I lost all my cable just a couple of weeks ago for the whole evening. I really hope the rebranding and restructuring will help improve service outages like this or am I hoping for too much.

Thank god for this site or I would have been playing with it for hours.

Cheers for keeping the moral up guys.

---------- Post added at 23:03 ---------- Previous post was at 23:02 ----------

A status page would be an excellent idea !!! How do we get them to do this. Bit of people power needed

---------- Post added at 23:05 ---------- Previous post was at 23:03 ----------

Just realised why I am I still on this site I can watch TV now.

Re: Belfast & Glasgow TV Outage
 

I'll mention it when I'm ranting on the phone at 8am tomorrow. Oh - I've had a better idea - lets all email Richard Branson with a few pointers !!! Things can only get better ........