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-   -   [Merged] NTL Email Issues (https://www.cableforum.uk/board/showthread.php?t=7373)

iadom 09-06-2004 22:20

Re: [Merged] NTL Email Issues
 
Quote:

Originally Posted by Neil
They've been 'coming soon' for the last year or so....:rolleyes:

Ntl must be a nymphomaniacs dream. :rolleyes:

swoop101 10-06-2004 13:07

Re: [Merged] NTL Email Issues
 
Quote:

Originally Posted by swoop101
Just sent this to them over the site contact system:

I rang your tech support line on Tuesday 25Th May to complain about an e-mail message taking 9 days to get to me. I was promised some action/explanation but all I got were two e-mails about viruses, adware, AV software and firewalls.
Today I have received an e-mail dated 16/5/04 (11 days late)
I am sick and tired of the poor e-mail service and late/missing messages that have been occurring of late.

Will let you know of any reply.

well I finally got a reply from them.
They said sorry for the problems then went on about spam and new filters being put in place, but bugger all about why the messages keep in arriveing 2 weeks or more late.
I am still getting them from 16/17 May.

Chris W 10-06-2004 14:43

Re: [Merged] NTL Email Issues
 
Quote:

Originally Posted by swoop101
well I finally got a reply from them.
They said sorry for the problems then went on about spam and new filters being put in place, but bugger all about why the messages keep in arriveing 2 weeks or more late.
I am still getting them from 16/17 May.

See Pem's post #471 in this thread for the explanation ;)

bigsinky 12-06-2004 13:51

email problems
 
I live in belfast and for the past couple of days i have notice a significant reduction in speed and i get this error message in outlook express.

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'pop.ntlworld.com', Server: 'pop.ntlworld.com', Protocol: POP3, Server Response: '+OK 2353 octets', Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

can anyone shed any light on this

cheers

big sinky

Shaun 12-06-2004 14:09

Re: email problems
 
According to their server status page they have a nationwide outage. http://www.ntl-isp.ntl.com/ServiceStatus/

HTH

altis 16-06-2004 13:51

Re: [Merged] NTL Email Issues
 
It's gone again - webmail and POP3. Aaaaaaaaaaaaaaaaaaaaaaaaagh!

http://www.ntl-isp.ntl.com/ServiceStatus/

veejay 16-06-2004 16:08

Re: [Merged] NTL Email Issues
 
I am NOT an NTL customer (lucky me it would seem)! However I have friend who is. He last mailed me late on Friday night and I relplied the same evening. As I heard nothing back and was expecting a specific reply quite quickly, and I didn't know about the problems you guys were having, I mailed again early yesterday morning to see if he was OK, and I still haven't heard. I am now unsure whether he would have got either of those emails and/or whether he has tried to reply to me at some point. He lives in Hertfordshire, if that's at all significant. :erm:

Cheers,

Veejay

eddie00001 16-06-2004 16:20

Re: [Merged] NTL Email Issues
 
I email a friend a the beginning of the month and he only got the e-mail 2 days ago, so wait a few more weeks, he still may get it!! :D

greencreeper 17-06-2004 03:58

Re: [Merged] NTL Email Issues
 
Just discovered my email client in the process of downloading my entire inbox all over again - duplicate emails all over the place. Right mess :mad: This happens every now and then - NTL must be fiddling with the mail database.

veejay 17-06-2004 16:04

Re: [Merged] NTL Email Issues
 
I know my friend's had problems before, either not getting emails or getting them multiple times (although sometimes that's been a problem at my end too and I am not on NTL).

Can I ask - as well as problems with NTL customers receiving email lately, are there problems for them sending as well? So even if he got my mail he may have either been unable to reply, or his reply may be held up for ages????

Sorry to pester, I just need to know. Thank You.

Graham 21-06-2004 10:42

Re: [Merged] NTL Email Issues
 
Well I've been having e-mail problems again. I've had several people not receive e-mails that I've sent meaning, for instance, that customers don't know whether I've got their orders or not.

I've also sent e-mails to companies enquiring about various products only to get no reply and it's not until I mail them again do I find out they didn't get the first one :(

greencreeper 21-06-2004 10:48

Re: [Merged] NTL Email Issues
 
My email sig for the past week has read:

Quote:

--
john
mailto:<main address>
Alternative:<alternative non-NTL address>
Note: NTL's email services are notoriously poor. If you are expecting a reply and do not receive one within 48 hrs, can you please email me again or try my alternative address - chances are your email never arrived or my reply has vanished!
No plans on altering it just yet :) I also chase up emails after a week if I don't hear anything. It's about as good as Royal Mail :rolleyes:


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