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-   -   50M : Superhub is nowhere near as bad as people say! (https://www.cableforum.uk/board/showthread.php?t=33676964)

Stuart 25-05-2011 10:42
Re: Superhub is nowhere near as bad as people say!
 
Quote:
If the number of people reporting problems is extremely small why are they willing to swap out the SuperHub for the VMNG300 without any issues or hassle?
IIRC, in general, they haven't been.

To turn your question around, if the number of people reporting problems is large, why have they not merely abandoned the Superhub and gone back to modems?

Chrysalis 25-05-2011 10:47
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by Stuart (Post 35244484)
IIRC, in general, they haven't been.

To turn your question around, if the number of people reporting problems is large, why have they not merely abandoned the Superhub and gone back to modems?
because it would be a PR disaster and a large write off on costs. They wont abandon the idea, but only time will tell if netgear remain a long term supplier.

imranm 25-05-2011 11:00
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by Stuart (Post 35244484)
IIRC, in general, they haven't been.

To turn your question around, if the number of people reporting problems is large, why have they not merely abandoned the Superhub and gone back to modems?
That would come across admitting publicly that there is a problem at the moment it's a controlled issue, not to mention the cost of replacing units by recalling the SuperHub starting for those who are experiencing genuine problems.

I'm assuming had I called VM tech support I certainly would have been told to stick with it and an not been offered the modem.

It probably works well for the the majority of users operating in specific environments and configs etc.

The agent I spoke to did mention that I was not the first to call in about the SuperHub and I suspect I might not be the last!

borrissey 25-05-2011 11:12
Re: Superhub is nowhere near as bad as people say!
 
I just got my superhub with 100meg upgrade.

TJS 25-05-2011 11:46
Re: Superhub is nowhere near as bad as people say!
 
https://www.cableforum.co.uk/images/...2011/05/67.png
https://www.cableforum.co.uk/images/...2011/05/68.png
http://www.pingtest.net/result/40974822.png

Still running flawlessly :) as previously stated uptime is only at 12 days so far because of a powercut :D

zekeisaszekedoes 25-05-2011 11:48
Re: Superhub is nowhere near as bad as people say!
 
I love the fact one of your devices is called Mr Roboto. Naming things with a sense of humour, I like it. :D

Nopanic 25-05-2011 11:58
Re: Superhub is nowhere near as bad as people say!
 
There's a lot of fingers in ears and shouting happening in this thread ..

No one has said there are no issues with the Superhub, VM has agreed there are and are fixing them.. as has been said about 90 times in this thread ..

Also there are a massive amount of Super Hub users that have not reported a fault, which can only be taken as they don't have issues.

I'm not sure why this thread is still going ? The faults you are talking about have been publicly acknowledge by VM, so what's the argument ?

TJS 25-05-2011 12:03
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by zekeisaszekedoes (Post 35244522)
I love the fact one of your devices is called Mr Roboto. Naming things with a sense of humour, I like it. :D
LOL that's my laptop;

borrissey 25-05-2011 13:03
Re: Superhub is nowhere near as bad as people say!
 
Had mine installed today he set it up with my existing Netgear router is that best?

Mick Fisher 25-05-2011 13:36
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by borrissey (Post 35244567)
Had mine installed today he set it up with my existing Netgear router is that best?
Possibly, if it works OK then don't fix it till bridge mode becomes available would seem to be a good scheme. :)

Ignitionnet 25-05-2011 14:01
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by Nopanic (Post 35244526)
There's a lot of fingers in ears and shouting happening in this thread ..

No one has said there are no issues with the Superhub, VM has agreed there are and are fixing them.. as has been said about 90 times in this thread ..

Also there are a massive amount of Super Hub users that have not reported a fault, which can only be taken as they don't have issues.

I'm not sure why this thread is still going ? The faults you are talking about have been publicly acknowledge by VM, so what's the argument ?
No idea, though I suspect the people going out of their way to deny that there are problems or whose sole contribution is to repeat that their hub is fine ad infinitum are probably adding fuel.

Silly thread to begin with to be honest, just got sillier.

Nopanic 25-05-2011 14:30
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by Ignitionnet (Post 35244602)
No idea, though I suspect the people going out of their way to deny that there are problems or whose sole contribution is to repeat that their hub is fine ad infinitum are probably adding fuel.

Silly thread to begin with to be honest, just got sillier.
Both sides are doing the same thing.

borrissey 25-05-2011 14:53
Re: Superhub is nowhere near as bad as people say!
 
the port lights what does orange and green mean, something to do with speed?

kwikbreaks 25-05-2011 14:55
Re: Superhub is nowhere near as bad as people say!
 
Yes. On the ports green is gigabit orange is 100Mbit (or as I found a dodgy cable and a gigabit device). There is a page on the VM site somewhere with more details.

TJS 25-05-2011 14:57
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by borrissey (Post 35244639)
the port lights what does orange and green mean, something to do with speed?
Green is gigabit afaik; because thats what colour the light went when i just tried my macbook with the ethernet cable

Peter_ 25-05-2011 15:49
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by zekeisaszekedoes (Post 35244367)
You're still doing the "it's not me, it's you!" thing I see. You're a bit of a one-trick pony in debate aren't you, and by one I mean one-half. :D
All you do is try to deride people but then again what can we expect from someone who thinks because they have Cisco certification they have any knowledge of the Virginmedia network and equipment.

I think that you have the not been certified and need the coat with the long sleeves to prove it.

I think from now on I will have you on ignore as you have proved your self to be a brick and will always a brick in my eyes, especially one who makes petty jibes about dead parents.

zekeisaszekedoes 25-05-2011 17:56
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by Masque (Post 35244679)
All you do is try to deride people but then again what can we expect from someone who thinks because they have Cisco certification they have any knowledge of the Virginmedia network and equipment.
Typically I don't try to deride people, I merely try to sort fact from speculation, which I believe you'll find is an important skill when looking to gain knowledge. Sometimes I deride you, but that's only when you're out of line as you are again here.

It's not like VM are running their network in some unique way that defies regular explanation, from what I know it's fairly common and not exactly hard to make sense of for someone modestly qualified.

Plus, I was more than comfortable having a 10-15 minute conversation with the tech who dropped by today, who remarked that most people would have no idea what he was talking about when he went into specifics about the way junction boxes are rigged, uBRs are set etc.

Quote:
Originally Posted by Masque (Post 35244679)
I think that you have the not been certified and need the coat with the long sleeves to prove it.

I think from now on I will have you on ignore as you have proved your self to be a brick and will always a brick in my eyes, especially one who makes petty jibes about dead parents.
So you're calling me a liar and possibly a mental patient, then moaning about a subtle, light-hearted "your momma" joke I made in another thread, which you missed and I had to explain to you anyway? This proves a) you have little to no sense of humour b) you're coming back with a disproportionately mean response and worst of all c) you are a massive hypocrite.

I think what it comes down to is you can't win a fair battle of wits so resort to veiled, profanity filter dodging name calling (against the rules, isn't it?) in an attempt to make up some ground.

What you've actually done is made yourself look short-tempered and vindictive and ruined any credibility you might have had in this thread, and possibly elsewhere I suppose. You can continue to attempt to browbeat me and fail, or you can quit while you're ahead and attempt to regain some composure and dignity.

One of the things I do is write, Masque, you should realise this by now. I can write strong rebuttals to anything you say in a snap of the fingers, it really isn't difficult for me. I'd rather you weren't impolite to me and others so I didn't have to, but hey, if the opportunity is there to practice I always take it, time permitting.

Peter_ 25-05-2011 18:15
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by zekeisaszekedoes (Post 35244745)
I'd rather you weren't impolite to me and others so I didn't have to, but hey, if the opportunity is there to practice I always take it, time permitting.
You are joking I take it that you are not impolite, try proof reading first before posting.

Oh and and jokes about dead parents are also in rather poor taste to say the least or have you forgotten that already which would come as no surprise.

Hugh 25-05-2011 18:16
Re: Superhub is nowhere near as bad as people say!
 
Let's stop now, as the conversation is becoming very personal.

darkm 25-05-2011 22:55
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by Nopanic (Post 35244627)
Both sides are doing the same thing.
Both sides dont do the same, on one hand we know the hub works fine for some and for others it doesnt.

Although some members remain blinded by the truth and are intent on winding people up...

Make no mistake VM have admitted to the problems, who cares to what extent, there are issues affecting users so lets not pretend there arent and try to be a bit more helpful.

Sephiroth 25-05-2011 23:11
Re: Superhub is nowhere near as bad as people say!
 
This thread has deffo outlived it's usefulness. Darkm has summed it up well and both points of view have been fully aired.

TJS 25-05-2011 23:21
Re: Superhub is nowhere near as bad as people say!
 
LOL sorry for staring a flame-war

Howzie 25-05-2011 23:26
Re: Superhub is nowhere near as bad as people say!
 
As a person who has said nothing it is only because on the second day of having the super hub I found out how to use DMZ and have used it with the Apple Airport Extreme ever since for the Wi-fi devices. Otherwise the lack of range and cutting off after about 1 hour was unacceptable. wired use was fine to the Mac.
To make DMZ work well you loose some of the functions of the Airport Extreme but that is better than no service.

Jimmy-J 26-05-2011 01:08
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by Howzie (Post 35244909)
As a person who has said nothing it is only because on the second day of having the super hub I found out how to use DMZ and have used it with the Apple Airport Extreme ever since for the Wi-fi devices. Otherwise the lack of range and cutting off after about 1 hour was unacceptable. wired use was fine to the Mac.
To make DMZ work well you loose some of the functions of the Airport Extreme but that is better than no service.
But switching to DMZ mode opens up all your ports doesn't it? Which will leave your network vulnerable to attack.

kwikbreaks 26-05-2011 05:16
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by Product 13 (Post 35244919)
But switching to DMZ mode opens up all your ports doesn't it? Which will leave your network vulnerable to attack.
The other router looks after that - it would be the same with a modem.

Sephiroth 26-05-2011 07:26
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by Howzie (Post 35244909)
As a person who has said nothing it is only because on the second day of having the super hub I found out how to use DMZ and have used it with the Apple Airport Extreme ever since for the Wi-fi devices. Otherwise the lack of range and cutting off after about 1 hour was unacceptable. wired use was fine to the Mac.
To make DMZ work well you loose some of the functions of the Airport Extreme but that is better than no service.
What functions have you lost?

Nopanic 26-05-2011 07:31
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by darkm (Post 35244888)
Both sides dont do the same, on one hand we know the hub works fine for some and for others it doesnt.

Although some members remain blinded by the truth and are intent on winding people up...

Make no mistake VM have admitted to the problems, who cares to what extent, there are issues affecting users so lets not pretend there arent and try to be a bit more helpful.

Yes, but lets not also forget that these issues aren't affecting all customers or causing the impact some people seem to believe (this is an important fact) :) there are and for those that are experiencing issues, we all need to focus on offering advice, not flaming each other.

darkm 26-05-2011 13:34
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by Nopanic (Post 35244954)
Yes, but lets not also forget that these issues aren't affecting all customers or causing the impact some people seem to believe (this is an important fact) :) there are and for those that are experiencing issues, we all need to focus on offering advice, not flaming each other.
Your right, It hasnt affected all customers only some. We know the superhub can function so lets put all the **** that has gone before to the side and focus on resolving and improving the superhub..

Honestly I want the superhub, I couldnt be annoyed with 2 pieces of equipment and having to work in Bridge mode, and even then I still dont think my problem with upload speed would be resolved.

But its nice just to hear some common sense from people instead of the usual that has went before :)

kwikbreaks 26-05-2011 13:51
Re: Superhub is nowhere near as bad as people say!
 
I too would like the hub to work properly. Right now it only causes me minor inconveniences so I'm prepared to wait to see if VM can fix the issues that I see. If they can't then I'll either buy a gigabit router or move my NAS back onto a switch and use my old 100Mbps router again. One of the advantages I see in having the hub is that I can't be script kiddied into having to mess with my network to just have one machine plugged into a modem if I call in a fault. The disadvantage is obviously the buggy firmware and lack of features.

TJS 26-05-2011 14:03
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by kwikbreaks (Post 35245158)
I too would like the hub to work properly. Right now it only causes me minor inconveniences so I'm prepared to wait to see if VM can fix the issues that I see. If they can't then I'll either buy a gigabit router or move my NAS back onto a switch and use my old 100Mbps router again. One of the advantages I see in having the hub is that I can't be script kiddied into having to mess with my network to just have one machine plugged into a modem if I call in a fault. The disadvantage is obviously the buggy firmware and lack of features.
what 'features' is it lacking?

_wtf_ 26-05-2011 14:12
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by TJS (Post 35245170)
what 'features' is it lacking?
DynamicDNS

MAC Spoofing

QOS

USB device support

borrissey 26-05-2011 14:44
Re: Superhub is nowhere near as bad as people say!
 
I'm not getting on with it great so far. I keep getting disconnected on PS3 but wireless on laptop is working ok.

I'm gonna try my Netgear router I has off Vm I was previously using. It seems it could be a problem with the superhubs lan ports maybe?

kwikbreaks 26-05-2011 14:50
Re: Superhub is nowhere near as bad as people say!
 
+

port translation instead of just forwarding
decent bandwidth usage monitoring
possibility to set DNS

It has nothing but the most basic features - even reserving an IP makes the wretched thing reboot.

I don't want this to turn into another hub bashing thread though. I can quite easily live without those niceties if they just (in my case) fix the WiFi so I don't have to reboot it to connect on a seemingly random basis. Others report far more annoying problems but I don't see those.

TJS 26-05-2011 15:17
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by kwikbreaks (Post 35245208)
+

port translation instead of just forwarding
decent bandwidth usage monitoring
possibility to set DNS

It has nothing but the most basic features - even reserving an IP makes the wretched thing reboot.

I don't want this to turn into another hub bashing thread though. I can quite easily live without those niceties if they just (in my case) fix the WiFi so I don't have to reboot it to connect on a seemingly random basis. Others report far more annoying problems but I don't see those.
Look at 'port triggering' on the superhub

kwikbreaks 26-05-2011 15:40
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by TJS (Post 35245223)
Look at 'port triggering' on the superhub
How will that let me obscure the fact I run an FTP server?

zekeisaszekedoes 26-05-2011 15:44
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by kwikbreaks (Post 35245208)
It has nothing but the most basic features - even reserving an IP makes the wretched thing reboot.
I'd forgotten about that! Damn, that was annoying. It could at least allow you to enter half a dozen addresses at a time then click apply.

Quote:
Originally Posted by kwikbreaks (Post 35245242)
How will that let me obscure the fact I run an FTP server?
I just use a high port forward number and have it pushed to 21 on the LAN side.

borrissey 26-05-2011 15:50
Re: Superhub is nowhere near as bad as people say!
 
Does anybody know what the the ethernet port speed is on the PS3?

_wtf_ 26-05-2011 16:11
Re: Superhub is nowhere near as bad as people say!
 
PS3 has Gigabit ethernet

borrissey 26-05-2011 16:22
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by _wtf_ (Post 35245277)
PS3 has Gigabit ethernet
Ah ok cool, cheers.

What about the Netgear WNR200?

_wtf_ 26-05-2011 16:24
Re: Superhub is nowhere near as bad as people say!
 
Nope, 100.

borrissey 26-05-2011 16:35
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by _wtf_ (Post 35245293)
Nope, 100.
Man that sucks I got 200mbs homeplugs!

What about the super hub then?

_wtf_ 26-05-2011 16:40
Re: Superhub is nowhere near as bad as people say!
 
SuperHub has 4 Gigabit ethernet ports.

Howzie 26-05-2011 17:48
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by Product 13 (Post 35244919)
But switching to DMZ mode opens up all your ports doesn't it? Which will leave your network vulnerable to attack.
With this in mind it is possible to use open DNS on all devices to filter out some attack problems and the firewall is always active on the Mac. Note that open DNS has to be added manually to each device.

TJS 26-05-2011 17:58
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by Howzie (Post 35245340)
With this in mind it is possible to use open DNS on all devices to filter out some attack problems and the firewall is always active on the Mac. Note that open DNS has to be added manually to each device.
if your on about "the mac" as in a mac computer the firewall isnt on by default just so you know:)

Nopanic 26-05-2011 18:18
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by darkm (Post 35245141)
Your right, It hasnt affected all customers only some. We know the superhub can function so lets put all the **** that has gone before to the side and focus on resolving and improving the superhub..

Honestly I want the superhub, I couldnt be annoyed with 2 pieces of equipment and having to work in Bridge mode, and even then I still dont think my problem with upload speed would be resolved.

But its nice just to hear some common sense from people instead of the usual that has went before :)

:cool:

vmfriend 26-05-2011 21:10
Re: Superhub is nowhere near as bad as people say!
 
Just checked my logs and I have 33 days uptime.

kwikbreaks 27-05-2011 07:30
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by zekeisaszekedoes (Post 35245248)
I just use a high port forward number and have it pushed to 21 on the LAN side.
That's port translation which the superhub doesn't do. I've just set the server to use the same high port I use on the clients so it's one of the many things which you can work around but this is the first router I've seen which doesn't support translation.

zekeisaszekedoes 27-05-2011 12:35
Re: Superhub is nowhere near as bad as people say!
 
I don't think I had it in long enough to set up my port forwards list, to be honest... there had been a bunch of other problems so it was relegated to switch as I didn't have gigabit/wireless N on any other devices at the time, then when it failed at that it just got stuck in the cupboard with all my spare routers. Not surprised it won't do translation though. Chances are it never will.

ynwa 27-05-2011 13:34
Re: Superhub is nowhere near as bad as people say!
 
Upgrading from 50mb to 100mb next week. Hope my superhub works ok when it comes!

callanish 27-05-2011 14:01
Re: Superhub is nowhere near as bad as people say!
 
don't mean to hijack the thread, but is anyone running a slingbox successfully without any issues like setting up port forwarding through the superhub?

darkm 27-05-2011 16:43
Re: Superhub is nowhere near as bad as people say!
 
I have had no issues with portfordwarding in the hub, can use ftp,ssh into pc, torrents run fine, RDP works and gaming well I was getting alot of disconnects up until recent but they have now stopped.

callanish 27-05-2011 17:51
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by darkm (Post 35245904)
I have had no issues with portfordwarding in the hub, can use ftp,ssh into pc, torrents run fine, RDP works and gaming well I was getting alot of disconnects up until recent but they have now stopped.
Good to know, thanks!!

zekeisaszekedoes 27-05-2011 19:55
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by ynwa (Post 35245804)
Upgrading from 50mb to 100mb next week. Hope my superhub works ok when it comes!
If you have the VMNG300 you can keep that for 100Mb service, though you might need to barter/banter with the install tech to make it happen. I would though.

TJS 28-05-2011 09:17
Re: Superhub is nowhere near as bad as people say!
 
https://www.cableforum.co.uk/images/...2011/05/50.png
http://www.pingtest.net/result/41129814.png
https://www.cableforum.co.uk/images/...2011/05/51.png


hmm; 8th most viewed topic on this forum; and i've been a member for 2 months guess i've made a impression LOL

ynwa 28-05-2011 11:40
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by zekeisaszekedoes (Post 35246050)
If you have the VMNG300 you can keep that for 100Mb service, though you might need to barter/banter with the install tech to make it happen. I would though.
Ill try. they told me over the phone it wasnt possible, but i have since read this forum and see it is possible. I just recently bought a new buffalo router with dd-WRT on it, and id much rather keep that.

Is it true the superhub cant do dual band g / n? Cos i really need it to.

TJS 28-05-2011 12:48
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by ynwa (Post 35246423)
Ill try. they told me over the phone it wasnt possible, but i have since read this forum and see it is possible. I just recently bought a new buffalo router with dd-WRT on it, and id much rather keep that.

Is it true the superhub cant do dual band g / n? Cos i really need it to.
It can do G and N devices fine; it cant do 2.4 GHZ + 5 GHZ at the same time though

Howzie 28-05-2011 13:18
Re: Superhub is nowhere near as bad as people say!
 
The Superhub is NOT dual band meaning a choice of 2.4Ghz or 5Ghz is offered. On 2.4Ghz g/n is standard on the Superhub.

Nopanic 28-05-2011 13:21
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by TJS (Post 35246489)
It can do G and N devices fine; it cant do 2.4 GHZ + 5 GHZ at the same time though
Quote:
Originally Posted by Howzie (Post 35246508)
The Superhub is NOT dual band meaning a choice of 2.4Ghz or 5Ghz is offered. On 2.4Ghz g/n is standard on the Superhub.
he just said that :D

TJS 29-05-2011 10:24
Re: Superhub is nowhere near as bad as people say!
 
https://www.cableforum.co.uk/images/...2011/05/40.png
http://www.pingtest.net/result/41179842.png
https://www.cableforum.co.uk/images/...2011/05/41.png

Just another update but I think you're getting the idea LOL also i've noticed over the last 2/3 days that my wifi signal has gone cleaner; has there been any small updated pushed that wont change the f/w version?

https://www.cableforum.co.uk/images/...2011/05/42.png

Compared to an earlier post; (the RSSI was always identical up until the last 3/4 days; laptops consistently in the same spot infront of my t.v. for these tests so theres no variation because of that)

Quote:
Originally Posted by TJS (Post 35243673)
https://www.cableforum.co.uk/images/...2011/05/43.png

This is around 20 foot away; upstairs; and behind a steel RSJ.

And your trying to say theres problems with the wifi?

craigj2k12 29-05-2011 10:28
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Just another update but I think you're getting the idea LOL also i've noticed over the last 2/3 days that my wifi signal has gone cleaner; has there been any small updated pushed that wont change the f/w version?
probably something in your area, less interference etc

TJS 29-05-2011 12:09
Re: Superhub is nowhere near as bad as people say!
 
Maybe; either way i'm glad i'm getting even better signal then I already was; also side note as an experiment i walked down the street with my phone on wifi to see how far it covers; as a rough estimate by using the distance scale on google maps to see how far away it stopped working at was I managed to get to about 50/60 meters away; after that the wifi was still locked but unresponsive

craigj2k12 29-05-2011 13:11
Re: Superhub is nowhere near as bad as people say!
 
when i was back on ADSL using a belkin n1 vision, i could get a signal at the local school some 100 metres away, the signal on that router was the best of any router iv ever seen

TJS 14-06-2011 19:07
Re: Superhub is nowhere near as bad as people say!
 
2 Months now


https://www.cableforum.co.uk/images/...2011/06/67.png

[img]Download Failed (1)[/img][/QUOTE]

Never had any errors in the 'event log' section on the router :)

homerw500 14-06-2011 20:06
Re: Superhub is nowhere near as bad as people say!
 
Please can some one tell me if you use this super hub just hard wired does it work fine on 100 meg and is it just the wireless it is having problems with.

Many thanks

Mick Fisher 15-06-2011 11:40
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by TJS (Post 35257823)
Never had any errors in the 'event log' section on the router :)[/QUOTE]

Well lucky old you. :shrug:

Just to balance the equation mine still reboots several times most days and occasionally drops the wireless for no apparent reason.

zekeisaszekedoes 15-06-2011 11:52
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by TJS (Post 35257823)
https://www.cableforum.co.uk/images/...2011/06/67.png
http://www.pingtest.net/result/42005102.png

Never had any errors in the 'event log' section on the router :)
Wow, if only they were ALL like that. (Even so, ping time would be lower with a VMNG300).

imranm 15-06-2011 12:10
Re: Superhub is nowhere near as bad as people say!
 
I have a VMNG300 which I haven't activated just yet, thought I'll give the SH a reprieve :D

I usually get around ~70MB via SpeedTest.net however last night..

https://www.cableforum.co.uk/images/...2011/06/42.png

Repeated the test and it's been great, ~98 / 97 :p:

Wireless isn't too bad (only use the Guest account for visitors), it's no worse then the DIR-615 however I have various APs around the house due to coverage required across four floors.

Uptime has been good so far, no reboots...

Removed the download usage as VM staff hang around so don't want to get into trouble! :D

https://www.cableforum.co.uk/images/...2011/06/43.png

zekeisaszekedoes 15-06-2011 12:47
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by imranm (Post 35258098)
Removed the download usage as VM staff hang around so don't want to get into trouble! :D

https://www.cableforum.co.uk/images/...2011/06/43.png
I would have blanked out the whole column if I were you. That's clearly a three or four digit number. :P

imranm 15-06-2011 12:53
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by zekeisaszekedoes (Post 35258127)
I would have blanked out the whole column if I were you. That's clearly a three or four digit number. :P
Ssssh! :D - Better now? :p:

zekeisaszekedoes 17-06-2011 12:58
Re: Superhub is nowhere near as bad as people say!
 
I'm sorry... did I say three or four? I must have been mistaken: I honestly can't tell. ;) :D

TJS 18-06-2011 12:40
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by imranm (Post 35258098)
I have a VMNG300 which I haven't activated just yet, thought I'll give the SH a reprieve :D

I usually get around ~70MB via SpeedTest.net however last night..

https://www.cableforum.co.uk/images/...2011/06/42.png

Repeated the test and it's been great, ~98 / 97 :p:

Wireless isn't too bad (only use the Guest account for visitors), it's no worse then the DIR-615 however I have various APs around the house due to coverage required across four floors.

Uptime has been good so far, no reboots...

Removed the download usage as VM staff hang around so don't want to get into trouble! :D

http://www.imranmohammed.com/shstatus.png
I'm not the only one then :D could you do a test on http://speed.io?

imranm 20-06-2011 10:00
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by TJS (Post 35259849)
I'm not the only one then :D could you do a test on http://speed.io?
Can't handle the 100MB connection

[img]Download Failed (1)[/img]


Back to normal... :D

https://www.cableforum.co.uk/images/...2011/06/33.png

Weird results, cleared content/history/data etc (Chrome Win64 Server R2 no AV/Firewall)... :shocked:

https://www.cableforum.co.uk/images/...2011/06/34.png

https://www.cableforum.co.uk/images/...2011/06/35.png

TJS 21-06-2011 11:49
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by imranm (Post 35260737)
Can't handle the 100MB connection

http://speed.io/pics/4374/7773/speed.io.png


Back to normal... :D

https://www.cableforum.co.uk/images/...2011/06/33.png

Weird results, cleared content/history/data etc (Chrome Win64 Server R2 no AV/Firewall)... :shocked:

https://www.cableforum.co.uk/images/...2011/06/34.png

https://www.cableforum.co.uk/images/...2011/06/35.png
Strange how speed.io doesn't seem to play nice with 100 mb but works fine with 50

http://speed.io/pics/4378/2479/speed.io.png
https://www.cableforum.co.uk/images/...2011/06/36.png
Safari on mac OS 10.6.7 btw :)

Jazz 21-06-2011 13:00
Re: Superhub is nowhere near as bad as people say!
 
Was having major problems with my superhub got hold of a VMNG300 modem, plugged into my 100mb connection and all my problems are seemingly gone! Went from 60mb download and 1.5mb upload to 95mb download and 8.5mb upload.

Touch Wood everything is ok for now!

Nikolic 21-06-2011 14:50
Re: Superhub is nowhere near as bad as people say!
 
Jealous of all you guys with 15+ days of uptime, my record is just over a day.

TJS 21-06-2011 17:04
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by Nikolic (Post 35261417)
Jealous of all you guys with 15+ days of uptime, my record is just over a day.
Try 30+ and still running flawless :)

https://www.cableforum.co.uk/images/...2011/06/32.png

Peter_ 21-06-2011 17:40
Re: Superhub is nowhere near as bad as people say!
 
I have 38 days plus.:D

Status System Up Time38 days 01h:31m:21s

TJS 21-06-2011 17:43
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by Masque (Post 35261494)
I have 38 days plus.:D

Status System Up Time38 days 01h:31m:21s
Psh! Had to be one ahead didn't you. LOL

Mick Fisher 21-06-2011 17:44
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by Nikolic (Post 35261417)
Jealous of all you guys with 15+ days of uptime, my record is just over a day.
I got 6 days once. :)

But usually it's just a matter of hours. :(

http://jrfers.webspace.virginmedia.c...ges/uptime.png

The damned thing is useless. :mad:

:banghead:

Peter_ 21-06-2011 17:50
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by TJS (Post 35261497)
Psh! Had to be one ahead didn't you. LOL
I was going to post it earlier today but I am glad I waited.:D:D:D

adduxi 21-06-2011 19:13
Re: Superhub is nowhere near as bad as people say!
 
1 Attachment(s)
Not quite the same thing, but this is the uptime for both my VMNG300 and Router. :cool:

Peter_ 21-06-2011 20:54
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by adduxi (Post 35261548)
Not quite the same thing, but this is the uptime for both my VMNG300 and Router. :cool:
That is pretty good I rebooted mine as I had to move my office around otherwise it would have been very similar.

imranm 22-06-2011 00:18
Re: Superhub is nowhere near as bad as people say!
 
As I can't get resolve to the admin page, I'm at 22 days and some hours/min so far!

jonop360 22-06-2011 20:18
Re: Superhub is nowhere near as bad as people say!
 
nearly 2 weeks of having my second superhub and not one reboot ,
happy days,
first one was crap though lucky to get 2 days out of that

TJS 22-06-2011 21:00
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by jonop360 (Post 35262184)
nearly 2 weeks of having my second superhub and not one reboot ,
happy days,
first one was crap though lucky to get 2 days out of that
I'm thinking there was a batch of poor super-hubs; as I am a recent customer and mine is flawless so far

jonop360 22-06-2011 21:39
Re: Superhub is nowhere near as bad as people say!
 
Quote:
I'm thinking there was a batch of poor super-hubs; as I am a recent customer and mine is flawless so far
must have been i remember sitting there reading posts where they were having no problems whilst mine was dire it felt like i was taking crazy pills.
all sorted now though so all good

kwikbreaks 23-06-2011 05:12
Re: Superhub is nowhere near as bad as people say!
 
Perhaps there's a second bad batch then as my replacement was as bad as the first one. VMNG300 from CEO office due today or tomorrow so I no longer care.

zekeisaszekedoes 23-06-2011 14:11
Re: Superhub is nowhere near as bad as people say!
 
VMNG300 rules, you won't regret it. Up to 100Mbps, remember!

qasdfdsaq 24-06-2011 01:58
Re: Superhub is nowhere near as bad as people say!
 
Should be able to do 200mbps fine too, tbh.

I'm curious what this 145mbps mode some people say "fixes" their superhub actually is. In theory it shouldn't exist. The nearest available 802.11n modes are 130, 135, 144(.4), 150. There is no 145.

TJS 24-06-2011 07:41
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by qasdfdsaq (Post 35262831)
Should be able to do 200mbps fine too, tbh.

I'm curious what this 145mbps mode some people say "fixes" their superhub actually is. In theory it shouldn't exist. The nearest available 802.11n modes are 130, 135, 144(.4), 150. There is no 145.
Hmm, im not sure. I have my router on the 300 MB/s but because my laptop is 2+ years old now it only had the '802.11n-draft' so maxes out around 145 mb/s

kwikbreaks 24-06-2011 07:42
Re: Superhub is nowhere near as bad as people say!
 
That's just what it's called on the hub config page. It uses a single channel instead of bonding two. It looks like the process the WiFi runs in craps out because of a bug when bonding so physically there is still a signal but no software running to accept connection requests. The same happens in 145Mbps mode but less often.

qasdfdsaq 25-06-2011 03:13
Re: Superhub is nowhere near as bad as people say!
 
Still ambiguous though, single channel without bonding should be 130, or 144 with short GI, there still is no 145. Still, given 40Mhz/Bonding/HT is notoriously hard to implement well, I'm guessing that's what it is. But I don't like the config page listing a speed that doesn't exist.

kwikbreaks 25-06-2011 08:00
Re: Superhub is nowhere near as bad as people say!
 
The taskmanager on my Windows 7 shows the connection as 130Mbps when it's set to 145. My hub doing a backup to a SAN that runs at ~17MBps (136Mbps) wired managed ~31Mbps when set to 145 and crashed out after a while (all 3 times I tried it) when set to 300 it managed a peak of ~ 51Mbps according to taskmanager. The hub had to be rebooted after each crash before wireless clients could connect. I should maybe move my laptop closer that the 4-5 meters it is from the hub.

Still it's nowhere near as bad as people say! and in line with forum T&C as pointed out to me by a moderator here I won't offer any unfounded criticism of it.

=====

My VMNG300 still hasn't materialised :(

kwikbreaks 25-06-2011 11:30
Re: Superhub is nowhere near as bad as people say!
 
VMNG300 arrived and activated now. Bye Bye Superhub.

Sephiroth 25-06-2011 21:08
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by kwikbreaks (Post 35263333)
.......
Still it's nowhere near as bad as people say! and in line with forum T&C as pointed out to me by a moderator here I won't offer any unfounded criticism of it.

=====

My VMNG300 still hasn't materialised :(
What about well founded criticism, then, Kwikkie?

Skie 25-06-2011 22:45
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by Sephiroth (Post 35263688)
What about well founded criticism, then, Kwikkie?
The virgin staff have secret information that says the superhub is perfect. No criticism can defeat this.

Hugh 25-06-2011 22:48
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by Sephiroth (Post 35263688)
What about well founded criticism, then, Kwikkie?
Nothing wrong with well-founded criticism - some people seem to confuse that and insulting and childish language and behaviour, though.

There is no denying that some people have had problems, and that some people haven't - it's when posters insist on stating only one side of the argument can be true and behave and post in an inappropriate manner, denigrating others, that problems arise.

For instance, no one has ever stated that the superhub is perfect, just that they haven't had problems with theirs - this then gets twisted into a straw man argument, like in the post above.

Nopanic 25-06-2011 22:58
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by Skie (Post 35263725)
The virgin staff have secret information that says the superhub is perfect. No criticism can defeat this.
Lets not make things up..

kwikbreaks 26-06-2011 06:59
Re: Superhub is nowhere near as bad as people say!
 
Quote:
Originally Posted by Sephiroth (Post 35263688)
What about well founded criticism, then, Kwikkie?
All I can say is that over 6 months I had 4 hubs (3 on install day) and not one of them worked properly.

Forcing failures from the final hub to prove a point was easy and I have no doubt that every single one would behave in the same way so long as a proper 300Mbps N connection is used. As it happens I can easily run wired and avoid the problems which on mine were limited to WiFi. Others can't and it seems that some hubs have cable connectivity issues too although I suspect that is probably due to crashing router firmware.

From the WiFi performance I got I think anyone on 100Mbps had better either run wired or downgrade because I doubt the hub wireless can get anywhere close to 100Mbps and certainly not without crashing. I wouldn't use its WiFi on 50Mbs.

qasdfdsaq 26-06-2011 07:20
Re: Superhub is nowhere near as bad as people say!
 
Just for a little bit of perspective, my £10 DIR-615 combined with the old DWA-140 USB adapter supplied by VM would hit about 95mbps with the wireless set to 144mbs, and up to 170mbps with the wireless set to 300mbps mode. Without crashing.


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