Re: Vmng300
 

If they run a script then your modem that is not listed will be removed from the inventory as you are only supposed to have one modem per account and regardless of what the CEO's office may have done that is the process even they are supposed to follow.

We are telling you how it should work and not some workaround that has been put in place so do take notice of Nopanic as this is his area of expertise.

Re: Vmng300
 

not possible to have 2 activated is technically the way it should be

they havnt activated both, they just have deactivated one

Re: Vmng300
 

I specifically asked the question will I still be able to use the superhub.

"yep it will work I have left it activated for you so you wont need to ring back"

Does that sound like it happened because of a fault to you? It may be what you consider a fault that allowed it to work but it certianly wasnt a mistake.

Re: Vmng300
 

i think nopanic meant a fault with the system i.e. it allowing a new modem to be activated without the old one being deactivated, he described it as a workaround in an earlier post

Re: Vmng300
 

I already know what your process is, not been part of process does not mean its not possible.

Nopanic seems to have multiple expertise, what is his actual job? as one minute he analyses faults and the next he is in charge of VM's security and processes.

---------- Post added at 23:17 ---------- Previous post was at 23:14 ----------

now we getting somewhere.

The answer is its a fault with the system in that nopanic considers it a problem that its possible to have 2 modems on one account.

Some people clearly dont care ie. the CEO office and customers as it lowers workload.

I have taken issue with this as i find it baffling someone is going out of their way to lower customer satisfaction to satisfy their own control.

Its as if process rules everything else and comes before the needs of customers and staff efficiency.

Nopanic did you design the process VM use?

Re: Vmng300
 

The only way to have more than one modem at home is to have a separate account for each modem. Which isn't possible normally.

Re: Vmng300
 

Chrys, you are starting to be a bit arrogant lately. Neither Masque nor Nopanic are acting against you, yet you seem to be acting against them. They are just telling you "how it is". They arent acting as virgin media, they are posting what the know from the job, you need to calm down.

What they are saying is that the CEO have gone against policy to give you 2 activated modems, and one will probably be deactivated when the security scans are run.

You have to remember that if people are adding modems to the system, or cloning modems then these scripts will delete their modems, the scripts arent designed for people in your (and my) situation where we have a modem for proper use, and a superhub for testing

Re: Vmng300
 

Im not acting against anyone.

Are we discussing opinions or only allowed to discuss 'process'?

Masque just likes to tell me what process is and procedure is, when I dont care what procedure is. Thats why we always disagree.

Nopanic likes to mislead people which I have an issue with, thats all it is.

All he had to say was, its entirely possible to have 2 modems on one account but it wil likely only be a temporary situation as it will be caught by the billing cleaning script. But instead he said something completely different which I questioned. I already said I have no problem in such a script deactivating my superhub, I would have an issue with nopanic making it his mission to manually deactivate it tho, which in an earlier post he gave that impression.

Re: Vmng300
 

It's not possible to have more than one modem active on an account. Every time I have taken part in trials they have to set up a new separate account.

Re: Vmng300
 

So I have 2 accounts then? this is just a question. Maybe this is whats been done and its not a big deal in that it needs to be chased down and cancelled. End of the day I am paying my bill, I can switch between both devices which suits me as I like to compare the 2 and want to carry on testing firmware, I assume suits 'some' people at VM as they know I wont be ringing up to reactivate the superhub whenever I want to test firmware or just use it again. I wish I never even mentioned on here now that it works as sometimes its better for some things to not be known. But I did so in my nature to help others out.

Re: Vmng300
 

might be worth seeing from you and nopanic: how long have you had the two activated at the same time? and from nopanic, how often are the scripts ran?

either that or get eachothers contact details and he can look at your account

Re: Vmng300
 

I will leave it as he will deactivate it :)

as far as I am concerned nothing is broken :)

now if this allows people in some way to use both modems at once which is of course abuse then I can understand why he is so bothered.

Re: Vmng300
 

i have discussed this before, and someone said it wont work because the CMTS will pick it up and disable one or the other, or both

Re: Vmng300
 

No you won't have two accounts. It will be that they took off the SH and activated the modem for you. However they seem to have left the SH active on the network.

Re: Vmng300
 

Nopanic will tell you how it should be nothing more which is why I referred you to him for clarification.

Re: Vmng300
 

Thanks, but he doesn't like being wrong, so wont listen.

Theres only so many ways we can say the same thing.

Re: Vmng300
 

and how have they done that without an account?

Re: Vmng300
 

They've just not deactivated the equipment off the network properly.

Re: Vmng300
 

Think of it as three different systems..

Billing - provisioning - networks (for the sake of simplicity)

Your modem needs to be on all three to be legit, if you remove it from the billing account correctly, it is deleted from the other two, if not, then you can be left with a mismatch.

This allows the modem service, without it being billed, which of course is a problem. If people are doing this on purpose, then it needs to be addressed as it increases the risk of cloning and unauthorised service.

Re: Vmng300
 

I think its best we draw this subject to a close, not everyone just my part in it so I wont further comment on my situation.

---------- Post added at 08:52 ---------- Previous post was at 08:50 ----------

I understand what you mean clearer now but as per previous post I wont comment on my situation further, obviously for my conveniance I prefer both modems to carry on working so would appreciate if you dont specifically look for my superhub as its even on now ready for testing new firmware.

Re: Vmng300
 

Just seems odd they would design it like that.. After all, I am fairly certain if you want two BT phone lines, you don't necessarily need two accounts for that.

Re: Vmng300
 

You don't need two accounts for two phoneline with Virgin either, because you can only make a single call per line, so multiple lines are fairly common. Same why you can do multiple STBs - you can only display one channel per box

However with broadband it's usually a single connection which is then shared within the household, if your house is a heavy user, you have a faster connection. So all the BB systems are set to be one broadband termination per account.

Re: Vmng300
 

You do with BT if the lines have seperate numbers. Though they can still appear on a single bill there is one account number per line.

The exception is an auxillary group or ISDN service whereby there are multiple lines/channels sharing the same number, in this instance they have the same account number.

Re: Vmng300
 

Actually this stands based solely on what you've said about the VMNG300 being kept in stock to replace any faulty ones like-for-like to customers given them for the 50Mb service when it was new. I'd say even if the VMNG300 is kept in stock for only that reason, it's still part of the inventory. It must be, otherwise there would be none to give at all.

You know, I get the feeling the offshore fella who did my SH activation might have left the Ambit 250 registered for the same reason: rather than waste my time or the time of another agent ringing to get them switched round he left both active so I might have a choice. Which was great, because it lasted less than 12 hours before everyone in the house complained at me to switch it back because it was ruining everything.

Agreed; they thoroughly deserve all the praise being directed at them. I wouldn't have written a long letter of commendation to one of the department heads there if I thought they didn't deserve it. :D

Limited stock or not, trying for a VMNG300 is best because it allows for easy future upgrades, 100Mb if he wants. I have emails that specifically tout the VMNG300 as 100Mb capable, which is great because when it's rolled out in my area I want it. (Their good service makes me want to spend more money with the company, see how that works?)

Define periodically. My Ambit 250 and Super Hub were both interchangable for nearly six months, and only ceased to be on the account because I specifically brought it to the attention of the tech who registered/dewalled my VMNG300 (I said something along the lines of "I'm not going to be needing either of those other ones now so you might want to ditch 'em").

Handy when I was using the new betas on the Super Hub though, as it quickly allowed me to verify that yes, it was still rubbish and quickly drop the Ambit 250 back in for good service again. :p: :D

Not sure why everyone's dogpiling on Chrys here. VM staff say "Well, really that's not procedure and is basically impossible" and he simply replies "It is possible, because my account is set up this way and I'm not alone". Which is right, he's not the first one to have this happen. Seems like clever staff using a system loophole to make it easier for the customer to revert to a previous CPE they were happy with if the new one b0rks, without needing to do the tedious reactivation process. Benefits the customer and the agents. A rule well worth bending in special circumstances, especially customer retention (what's better, retaining a customer for several more years by being a little lax with the rules, or losing them in the name of playing it by the book?)

Re: Vmng300
 

It is no longer a stock item but the CEO's office is giving which should not really be happening as it can cause issues and even resentment with customers who cannot get one once they run out.

The Ambit 256 though is still on the warehouse shelves and can be sent out to any customer that needs their modem replacing.

People seem to think that the stock they are using is never ending but sooner rather than later they will run out and people will have to accept the Superhub and even if the is a new one coming out you will just receive whatever version that is on the shelf or in the van.

Re: Vmng300
 

Barring so called support issues as it's no longer supported, even though there are still many in use, wold you like to explain further?

The 50 Mb service is unlikely to be bonded in any other way in the near future as it is now - so a non issue.

The 30Mb service is unlikely to change it's bonding before the 50Mb service - so non issue.

The 100Mb though possilbly, is unlikely, certainly within the next couple of years. - non issue.

So please explain what the issues would be!

Re: Vmng300
 

Can anyone remember what the original topic of this thread was before it became endless repetition and regurgitation of conjecture over CEO's office stocks of Superhubs, VM's future network strategy, etc?

Re: Vmng300
 

I can , that's why I didn't mention the COE's office and asked for an explanation of the issues that the VMNG300 could or would cause.

It's an excellent piece of kit that out performs the superhub in all except routing as it is not a router.

I'd like to see your slant on the question I posed in my earlier post-re issues.(purely tech wise.):D

Re: Vmng300
 

To be quite honest VM can easily create a different configuration file for each of Superhub and VMNG300, and indeed this will be required for 50Mb.

That said it will not be required for 30Mb and 100Mb, both of whom should be running 100% on the 8 channel Superhub.

It's all about how they choose to play it. No technical reason why they cannot run with different configuration files for both. It would result in no issues for Superhub owners, quite the opposite it leaves VMNG300 customers more prone to contention as they will only have access to 200Mbps out of a service group of up to 400Mbps. This won't affect the Superhubs as they will automatically have data pushed to them on whatever downstreams are less utilised, the CMTS looks after downstream load balancing within a service group.

Re: Vmng300
 

30Mbit won't be, as Virgin allow customers to either downgrade to it from 50Mbit, or upgrade to it if they previously went from 50 > 20 without replacing kit. So you will have customers with existing VMNG300 modems on 30Mbit.

It's only 100Mbit that should 100% be on the SuperHub (but as this thread shows due to engineers not doing their job correctly that's not always happening)

Re: Vmng300
 

So there will be no problems or issues for 30Mb & 50Mb users. Thanks for that confirmation Ben.

Don't blame engineers for not doing their jobs correctly as they are the front line for customers expecting their connection to work, if the only way for that to happen is use a VMNG300 then the fault lies with VM not the engineer. He's done what he has to,, get the customer up and running!

Re: Vmng300
 

Honestly, don't have an major issue with it for 30Mbit and 50Mbit, because those will be mixed equipment customer base for a while yet. Reason I don't like it is because it means engineers are not following what is on their job sheet, which if they then do the same for other things can result in shoddy installs

However, as I've said before, 100Mbit has been SuperHub since launch, so there should be zero reason for it not to be installed with one. Any customer that orders it is aware of what it comes with, and every tech knows what it should be installed with. If the customer doesn't want the SuperHub they shouldn't get 100Mbit

Whether 100Mbit is currently compatible with the VMNG300 modem is irrelevent. It will cause Virgin complications in the future when deciding how to manage the product or (as is more likely), will cause customer frustration if/when they suddenly lose their connection or some of their speed if/when the configuration of the product is changed because Virgin expects everyone 100Mbit customer to be on a SuperHub and will configure the network accordingly

Re: Vmng300
 

Why is it that VM did away the VMNG300 and yet sticking to the AMBIT 256 when their aim is to get everyone onto DOCSIS 3.0 eventually and the AMBIT 256 arnt even DOCSIS 3.0. Its just another senseless example of something not quite being thought through i think.

Re: Vmng300
 

DOCSIS 3's main advantage is Channel Bonding, which isn't needed for the products that are run on the 256 modem i.e. 2/10 and 20Mbit

The 256 is compatible with DOCSIS 2 which means it can still run on the overlay network if required (which is how some 20Mbit customers are on the new network without a D3 modem)

Re: Vmng300
 

yes its capable of DOCSIS 2.0 but thats not DOCSIS 3.0 is it, doesnt have the capabilities of DOCSIS 3.0 that Virgin has stated that it wants EVERYONE to eventually be on and thats why they wanted these so called superhubs for example.

Re: Vmng300
 

The VMNG300 should not have been allowed to be issued after it was withdrawn and that is my personal thoughts on the issue, as it causes people to call up for a device that is no longer supplied by Virginmedia.

Re: Vmng300
 

However D3 kit is still more expensive than D2 kit, so Virgin will target those products that require channel bonding for the D3 kit.

10 and 20Mbit don't really need channel bonding. Especially when it's easier to get them to use 1 channel of the channels the other products use.

If/when a customer upgrades to product that does need it, they get kit that can deal with it

Re: Vmng300
 

What gives you that idea?

We have far more people on the 2Mb, 10Mb and 20Mb tiers and they will never need to go onto the Docsis 3 platform plus they do not get the Superhub as we have the standard hub for them which is compatible for Docsis 1/2 the same as the Ambit 256 and all the millions of existing modems still out there.

Re: Vmng300
 

The Whole point of having it all D3 kit was to eventually make it easier to upgrade between platforms with as little cost and effort as possible.

What i think has happened personally Virgin was premature in ending the supply of the VMNG300 and didnt foresee the problems of the hub.

---------- Post added at 16:31 ---------- Previous post was at 16:30 ----------

read what ive replied to Ben

Re: Vmng300
 

Considering it's only BB L that isn't on D3, then Virgin are heading in that direction

However as with any business, it's a balance between costs. Supplying expensive D3 kit to services that don't require it means you don't have it for services that do

Same as why it was only the V+ boxes that were HD - because the costs of making HD kit were high. When the costs came down Virgin were able to produce boxes at a low enough cost to make HD ready boxes standard.

Eventually D3 kit will become standard across all the services - but only when it's economical to do so

Re: Vmng300
 

but surely in the long run it could work out cheaper?

If everyone was on DOCSIS 3 kit then it could save on engineer call out visits if someone upgrades as there really isnt a need most of the time for an engineer to go there to "Check power levels" when that can be done by the tech on the line and also save as u wouldnt have to issue a second piece of kit.

Re: Vmng300
 

The other thing to note is that there are all the legacy DOCSIS 1/1.1/2.0 CMTS. Moving everyone to DOCSIS 3 means either spending a lot of money on new line cards for these guys or spending a lot of money on more line card and next-gen CMTS, leaving the legacy CMTS for STBs only.

There is absolutely no business case for doing that at this time. L is the entry level product, there are 3 other higher tiers to choose from, no reason why it can't stay at 10/1 for the foreseeable which certainly doesn't need DOCSIS 3.

Re: Vmng300
 

The cost far outweighs the need to swap customers to Docsis 3 especially with the amount of debt still outstanding.

As for the VMNG300 its return is purely fantasy or wishful thinking and will not happen.

Re: Vmng300
 

But that's not how business works. Long term costs and short term costs have to be balanced.

Long term Virgin want to get everyone onto TiVo

Short term if they did so in one go it they would be paying for equipment and not seeing a revenue benefit so would damage the companies finances

Again, that's a long term aim.

Short term, Virgin obviously see a benefit to the business of tech install only for 50Mbit and 100Mbit

Re: Vmng300
 

I'm struggling to see how spending maybe 9 figures exchanging millions of modems for DOCSIS 3 hardware when it isn't required could work out cheaper.

Everyone who is on 10Mb could be on a DOCSIS 3 service, they choose not to be. You're assuming that everyone will be wanting to upgrade to a DOCSIS 3 service at some point in time which isn't true. People will leave and go elsewhere, they'll move out of cabled areas.

There is no business case for spending well over 100 million quid replacing over 3 million modems that just don't need to be replaced.

As procedures change and evolve the engineer visits for DOCSIS 3 services can be eliminated anyway. As you may or may not have noticed most people upgrading to 30Mb didn't get an engineer visit, modems were checked remotely, exactly as you mentioned, and only where power levels were marginal were engineers sent out otherwise it was self-install.

Re: Vmng300
 

did i ever say its returning? a typical virgin reaction twist the words and point the finger at the innocent.

Re: Vmng300
 

I am not aiming that at you Chris as it is a general comment nothing more.:)

Re: Vmng300
 

Re: Vmng300
 

Can I also add that Igni and Ben answered the question I posed , certainly to my satisfaction?

Re: Vmng300
 

Reading back over some of my posts around the CEO's office I want to make it clear that these guys have been picked because they are the best at dealing with customer issues and I in no way mean to put them down.

Just saying :)

Re: Vmng300
 

Blah, blah, blah!:D:D:D

P.S. Wouldn't it be good if VM could train more of their staff to that standard. This is NOT a slight on any who post here, but in general!

Re: Vmng300
 

so how often do the scripts preventing 2 modems get run?

ill compare that with how long the 2 have been active and we will see if i have been cut off

Re: Vmng300
 

The clean up scripts compare billed modems to live modems, the fraud stuff is a lot more complicated and clearly not something I am allowed to talk about.

Sadly the scripts aren't perfect, well lets face it when you have people like me making them .. but the amount of modems on the network not paying for service is being reduced massively ..

The way I look at it, if I have to pay for service, why should some fool get it for free ?

---------- Post added at 17:37 ---------- Previous post was at 17:36 ----------

Yes, it would. Totally agree.

Re: Vmng300
 

so are we not going to get a frequency of when they are run???

Re: Vmng300
 

There are a lot of different scripts and a lot of different account scenarios .. to be honest, I don't know.

Re: Vmng300
 

if theres that many scripts, and my superhub is still working, then i would say that it hasnt been "left activated", my account must have another line, or i have 2 accounts whatever you want to say.

either that, or the scripts arent doing anything

Re: Vmng300
 

The easiest answer would've been, you can't say due to security reasons.

At least you were being honest (unless you couldn't put it any other way for security reasons).

I blame the person who asked the stupid question!:D:D:D

Re: Vmng300
 

It means for some reason your account hasn't been picked up, be that because its in a certain state, on a particular CMTS, I really don't know without seeing it .. and if you tell me what it is, I will delete it :)

I'm always honest .. there are a lot of things that I don't know .. (a lot) and I'm not here to big myself up ..

Security wise, yes there are things I can't say, but they aren't exciting or special, just parts of my job ..

I don't know any VM secrets .. apart from there is a new project, with a funding of 9 million to find and remove Craigs extra modem ..

Re: Vmng300
 

i would mate but DPA stops me

if you want the superhub back, your welcome to have it, ill post it off first class with the bin men

Re: Vmng300
 

But how much did it cost for you to be sat there waiting to cut my connection at midnight on the dot?

Are you sure it wasn't you there in the morning at 8am on the dot for my plooperhub?

Or were you just in the office directing your special agents?

I see a conspiracy theory coming along!!!:D:D:D:D:D:Dhttps://www.cableforum.co.uk/images/...2011/05/68.jpg

Re: Vmng300
 

lol .. how would I find anyone from this forum ?

I guess I could ask the mods .. but have you seen them .. I'd rather try my luck with craigs mum ..

(Disclaimer, Craigs mum is probably a lovely person) :)

Re: Vmng300
 

my location is on my profile, my name and last initial is my username, surely if you wanted to find me you probably could, im the one with two accounts!!!!!!!!!!

leave my mum out of this, she is a very lovely person :)

Re: Vmng300
 

You seriously want me to answer that?

I don't want to start a whole new argument!

Re: Vmng300
 

your safe pip, but nopanic is about 10 minutes away from me and needs to be careful ;) :D :D

Re: Vmng300
 

craig - I quoted Nopanic! Why would I not be safe?
https://www.cableforum.co.uk/images/...2011/05/67.jpg


:D:D:D

Re: Vmng300
 

did you not see what nopanic said? about my mum?

[img]Download Failed (1)[/img]

i will use my zohan strength ;)

---------- Post added at 19:17 ---------- Previous post was at 19:14 ----------

;)

couldnt resist

https://www.cableforum.co.uk/images/...2011/05/66.jpg

Re: Vmng300
 

Leave my leisure center out of it!

Nopanic made a, to some, off the cuff remark about your mother, also said she was or could be a nice lady. Where's the problem, unless you wish to start an argument.

Your call, not mine. IMHO no disrespect shown, nor intended to you mother

Re: Vmng300
 

just banter, i accept this, but you are welsh ;) :D

Re: Vmng300
 

Back on topic please

I just hooked up my vmng300 so I could connect my Samsung smart TV to the web. As my superhub is up the stairs. :)

Re: Vmng300
 

---------- Post added at 19:35 ---------- Previous post was at 19:34 ----------

No I'm NOT!

I live in Wales now because I chose to! I am ENGLISH through and through!

Don't make assumptions on where a person lives!

BTW- there is nothing wrong with the Welsh people (except those from North Wales!)

Re: Vmng300
 

lol, I love you two..

Re: Vmng300
 

:shocked::shocked:Hey!! Whats wrong with North Wales????:shocked::shocked:

Cheers
Grim(UpNorth)

Re: Vmng300
 

The girls are easier in the south.:D

Re: Vmng300
 

You sending your dad round ?

Hairy though ..

Re: Vmng300
 

Not something that bothered me last time I went down there which was many moons ago and we still had mines.:D

Re: Vmng300
 

And as we say - they drink 'Soft Southern Jessy' beer:p:

And BTW, 'UpNorth' isn't Wales, but Gods own country - Yorkshire!!

Cheers
Grim

Re: Vmng300
 

Talking about north of Swansea in the valleys, some sweet memories.:D

Re: Vmng300
 

so about the VMNG ..

Re: Vmng300
 

Re: Vmng300
 

i can do if you want?

so are we going to get any more info from anyone in the know, does anyone want to give me their direct dial number in VM and you can see my account for yourself?

Re: Vmng300
 

Of course this precludes the possibilities of a new hub being released and/or a reissue of the VMNG300, neither on the horizon but completely possible if the higher ups decided that was the best way to go.

Kinda like the way there is a legacy network for the Ambit 250/255/256 and an overlay for the hub/superhub/VMNG300. Shouldn't be too hard for VM to run different configs in tandem since they already do it, I agree. I know far less about it than you but it makes perfect sense.

I guess, but in cases where the customer already has a VMNG300 and is perfectly happy with it, or has had a run of faulty superhubs, then it seems using the modem-only option is the best solution rather than have a customer put up with sub-standard service. Seems like these kinds of exceptional circumstances are acceptable times to compromise, giving VM more time to work out the numerous bugs with their underwhelming flagship CPE.

An admission that it is more your opinion than VM policy. Good. Nice to know. That can be retroactively applied to all the other times you've downplayed the importance of that particular modem, I think.

Absolutely. Something the VMNG300 is more than capable of doing. Seeing how well it handles 30Mbps makes me eager to bump it up to 100Mbps when the time comes, rather than when I had the superhub on 20Mb and it would fall apart at the first sign of serious networking.

...and we're back on topic.

Re: Vmng300
 

not to mention the fact that someone on 50mb with VMNG may have bought hundreds of pounds worth of routing kit and then get given a lesser device, regardless of whether it works or not

Re: Vmng300
 

Exactly Craig. That's what happened to me and I'm hardly alone. Most telling though, when I turned off DHCP and had it second in line running as a wireless N/gigabit AP it still sucked, proving to me the routing part of the superhub is very weak indeed.

Re: Vmng300
 

well it is made by netgear after all

lets see what joy bridge mode throws at us

Re: Vmng300
 

Just to throw a spanner in the works and to add to the topic.

It has been said that the VMNG300 can only operate on 4 downstream bonded channels. It must be disposed of because of this due to the way VM wish to go with bonding more channels for higher speed (future proofing! ).

All the VMNG300 needs is a firmware upgrade to enable 8 downstream channnel bonding.

Unless Ben, Masque or Nopanic would care to say different.

Re: Vmng300
 

we established the other day it only needs a firmware update, but there is no-one there to do the updates, as its not a supported piece of kit, a waste of space, all the money they are investing in the new kit that people dont want

Re: Vmng300
 

Which network the CPE is on has got nothing to do with what model it is

The 250/255/256 can run on the overlay network if required for 20Mbit, and the SuperHub will run on the legacy network if supplied to someone with 2 or 10Mbit

All DOCSIS 3 is is channel bonding, not which network it is.

Re: Vmng300
 

so they could have kept a good piece of kit and done one fireware update to make it 100/200mbit compatible! But instead they impose something new and rubbish on us which needs multiple fireware updates to get it to work :banghead:

Re: Vmng300
 

Hey, it was only a spanner in the works in an attempt to get Nopanic or Ben to bite!

It's no where near Masque's remit as he is just support.

Re: Vmng300
 

Some people don't want.

At this point, I can see this thread is going nowhere very slowly.

Re: Vmng300
 

Yes General. A firmware upgrade is all thats necessary and what was planned for.(when originally released).

I note although Ben answered craig he has neither confirmed (nor denied) my earlier post!

Is a firmware update all that is needed or not???????????????????????????????????????????

Re: Vmng300
 

Personally I this point, I don't see what good it will do.

Even if the VMNG300 could do 1000Mbit, Virgin have taken the decision to stop supplying it.

We get you don't like the SuperHub, but endless posts saying so isn't going to change things

If that's all this thread is going to be 'what if Virgin did X' then I might as well unsubscribe as it's pointless

---------- Post added at 23:09 ---------- Previous post was at 23:08 ----------

How do you know what is necessary? Do you work for Ambit or VM have proof of what you say? Or is it speculation and guesswork on your part?

---------- Post added at 23:12 ---------- Previous post was at 23:09 ----------

I would point out that at this stage Ubee Interactive (who are what Ambit now are) only offer a 3 channel modem. They have no 8 channel product http://www.ubeeinteractive.com/index.php/productsae

Re: Vmng300
 

Oh Ben, I merely state for discussion as I think itis healthy.

I do not condone those who seem to continually have a go at staff.

I am no longer a VM custromer but am sure I saw somewhere that the trusty VMNG300 would operate on 8 downstram channels with a firmware upgrade no matter what the company wants

I have no problem with anyone saying that the superhub is the way forward for VM as that is a corperate decision. I do have a problem with some staff saying the VMNG300 can't perform when it quite clearly can until such time as VM increase their channel bonding!

It can and will!!!

Re: Vmng300
 

You appear to be contradicting yourself.....

Re: Vmng300
 

And the circular argument starts once again

Re: Vmng300
 

ive plugged in my vmng300 back in now since if a script does lose me a mac I dont want it to dump the vmng300 one because it sees the superhub one in use. Also somewhat annoyed nothing happened on the beta firmware so I will likely deliberatly wait until all superhub beta testers get it to try it or wait for release to try it.

Re: Vmng300
 

what you have stated is of little consequence as the VMNG300 is no longer supplied by Virginmedia and nor will it be making a return as the hub ans Superhub are the way forward, so no money will ever be spent on something that is no longer in the supply chain as it would be a waste of money.

Also we have no way of knowing if what you say may have even been possible and nor will we ever find out.

Re: Vmng300
 

If you quote someone and make their text bold, does that mean you are making a mod decision using their post :D

Re: Vmng300
 

It just means you are highlighting part of the post :p:

Re: Vmng300
 

Ah but his Sig says other wise ....


Lol I'm messing with you.