Where am I ????
 

Any kind forum member happen to know where I am?:confused:

OK! I mean, of course, in relation to Virgin Media cable system. I live in Hounslow, West London. I cannot see from the Virgin website where that fits in with their network locations.

Any information welcome!:)

Re: Where am I ????
 

Click the 'connection' link on the top menu bar on this page.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Thanks! That's very clever.

143.cable.ubr12.haye.blueyonder.co.uk

Does this mean that I am in the Hayes area for Virgin purposes?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Yeah, Hayes area.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Despite Nottingham still being TBC in their list, I seem to have the upgraded in South Notts (cpc1-clif2-0-0-custxxx.nott.cable.ntl.com)

Almost 10 Mb/s down and close to 500 kb/s up.

Sooner than I expect.

APS

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Since my unannounced upgrade from 4mb to 10mb yesterday (Luton), my speed has slowly but steadily dropped from the full 10mb through to 2mb now.


Thanks Virgin. That's the second reason today you've given me to switch.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Anybody know anything about the Poplar upgrade? It's down as being due for upgrade in April but I've not heard anything yet?

I'd be thankful for any info?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Seems some South notts done and north notts
nothing central Nottingham though
cpc3-nott1-0-0-custxxx.nott.cable.ntl.com still running at 3.9mb which is still a change from the normal 2mb !

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I'm still 3.76MB in Nottingham NG6 7xx :(

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Nothing in Middlesbrough yet. :(

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Seems some have been done and some haven't NG2 (West Bridgford)
where I am has.
noticed the increase Monday/Tuesday iirc..... nice suprise as it wasn't expected and I've been keeping an eye on the dates as well :)

Curly

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Is this upgrade being done house by house??
At the rate the "where's my upgrade" is being shown, there will be colonies of people living on the moon by the time it's done

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

It happens when it happens, its free so quit whinging or I'll speak to dickie (thats what he like to be called) and make sure your at the bottom of any upgrade list :rolleyes:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

any news on luton area?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Nothing for people I've spoken to in ng9 and ng7 yet... probably doing the outskirts first, leave the leeching students 'til last :p:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I posted about this the other day. It seems I (and a few friends) have been put on 10mb. All our config files say 10mb, it's just that they're all getting 7mb speeds, and I'm getting 2/3mb speeds.

Restart your modem, see what happens.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Off you go and speak to who you like :erm:

Mine wasn't a winge, more a comment on the speed of the upgrades - the TBC numbers don't seem to be changing at all on the information page.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

hi ya
one of me kin had problem 5mb when she should have 10mb
took a look she did not realise that her wireless router would only
allow her to download at 5mb being a 54G model
just a thought
:smokin:
URL=http://www.speedtest.net]https://www.cableforum.co.uk/images/...2008/04/22.png[/URL]

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Some people just never know when to stop moaning.

As I have said before ITS FREE!! I am sure the engineers are working as fast as they can and coming up against some problems. Its done when its done!

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Being on a server suffering with over contention I would rather wait until Virgin have a hope of supplying 4MG rather than forcing them to prematurely boost us to 10MG and the contention issues becoming even worse.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I don't care when they do it as long as they *do* do it... and soon... or I'll be thinking more seriously about changing (usb dongle thingy modem? yes please.. I'll take two as I travel a fair bit!!)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I sympathise, believe me. Mine took a while to sort , after the upgrade happened in Stafford.Some of it down to Virgin, mostly down to my router not being good enough for the upgrade.If you are still using a 120 modem that can be part of your problem, far more likely the upgrade is not totally complete. It took a fortnight to settle down here. Even now I'm not totally sorted, I'm having problems (again ) accessing my FTP server files, and this time Abyssunderground has not been able to help, I do know it can work, for 10 days after replacing my router with a newer one,I had all the speed I should, and everything connected
Hopefully this too will pass. I still have the speed correct!
However frustrating waiting is,I still think Virgin and cable a better bet than ADSL. I hear much worse horror stories from freinds stuck with phone line connections via the BT network.They envy those able to choose cable.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Bit of a contradiction there......:D

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

You say you dont care when they do it but yet you said as long as they dont do it soon you will change - oh and those USB dongles cost about £2.00 per MB so good luck with that!

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Wrong....... T-Mobile, 3 and Vodafone all are doing £15 a month price plans with a 3Gb/month 'Fair Use' limit. I use the T-Mobile one for accessing the net 'Out and About' - as i got a good deal a month or so ago that they included free connection to any of T-mobile's Wireless hotspots....handy if you use Starbuck's a lot!!!

http://www.t-mobile.co.uk/shop/mobil...webnwalk-plus/

http://www.three.co.uk/personal/prod...nd_/detail.omp

http://online.vodafone.co.uk/dispatc...pageID=MB_0001

(PS - Sorry for being slightly OT - Just wanted to point out that 'Webcrawler' was wrong with their assumption about mobile BB)

On topic - The speed increase gets here when it gets here. It's for free......so next week or next month doesn't matter to me!!!

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Its not free, we pay VM above average prices for broadband. For that I expect faster speeds and less limitations.

I definitely wouldn't be with VM if my ADSL line was more stable.

Its only the poor quality of ADSL infrastructure in this country that is keeping VM in users.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

no sign of any of the Leicester area being upgraded yet :( seems everywhere around it has been :P

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Seems to me that people who really cant wait for the 10mb upgrade should look at getting XL-BB, if you have a phone as well the difference between L and XL is just £4, just a thought.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I Totally agree with u on that, they state their network is capable of so much more than what BT's is yet it seems to be performing worse than BT.

yes i admit connection speeds are faster than what a lot of ADSL Companies but u dont see ADSL Companies saying u can only download 2GB between 3-9pm usually. I have been looking at an ADSL Company which yes its more expensive at £29.99 a month for upto 8mb but i can get 60GB on peak downloads and 300GB off peak downloads with NO STM.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I've restarted my modem quite a bit, and it's still saying 10mb, same with people I know in the area. But I'm still getting very varying speeds - anything from 2mb to 6mb (usually the lower), while mostly everyone else is getting 9mb/10mb.

We've had a new modem fairly recently (18/24 months), so I wouldn't have thought it was that. My downstream receive power level is 12dBmv (good? bad? alright?).

I don't think it's the router either, as even with a computer plugged straight in to the modem, it's still 2-6mb.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

The upgrades page has been updated today, but no news on the Birmingham area.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Still no news about Swansea either, Chief Execs office told me it was supposed to have been done on 14th April.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Middlesbrough area is set to be upgraded next month.:tu:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Surely a 'G' router should be able to handle 10Mbs as its nominal rating is 54Mbs. Did you mean a 'B' router which is only rated at 11Mbs?

---------- Post added at 08:47 ---------- Previous post was at 08:47 ----------

And out of curiosity, anyone in Belfast been upgraded yet? It's scheduled to be done this month but no sign in BT4.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

BT13 -- no joy...

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

BT8 no joy

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

In Belfast too. No sign of update. Checking everyday on speedtest :P

Hope its soon :) April is nearly over.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

that still works out at roughly 2GB per day peak time

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

2 3/8 days left of April seems to me Virgin have got a hell of a lot of work to fit in :rolleyes:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

lol, agreed!

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

no update here in luton too

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

That may be why it's only saying 2 areas are being upgraded next month, so that they can upgrade the areas they never got done in April, yet they were meant to be?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

GU14 upgraded this night.... :clap:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Woking upgraded too, woo hoo:)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Is Basingstoke upgraded? My package is coming next wed :D

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

don't think Basingstoke comes under the Guildford area upgrade that happened last night......
Guildford area Farnborough, Camberly, Woking, Aldershot, Fleet, Guildford

check their schedule, the link is posted at the start of this thread (sorry I could'nt see Basingstoke on there)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

It's Camberley, I ain't picking on you, I know it's Virgin's spelling error.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

yeah I know, I was'nt going to correct it on their behalf:p: some of the spelling on VM notices is'nt great but hey as long as they get the maintenance done who cares

any news on the Basingstoke upgrade?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

BT36 here:

Maximum Downstream Data Rate : 10240000 bps Maximum Upstream Data Rate : 512000 bps

damn!!!

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Are you in Glengormley? :confused:

Nothing here in BT37. :(

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

BT11 on 10Mb now :)

Did you reboot your cablemodem and router?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Just rebooted. It's there!

Thanks, Virgin. :clap:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Im in BT8, at working atm, but Ill check tonight :D

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

In uni at the moment .. will check when I get home...

looks like i'll be eating your hat afterall Albie... lol

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

GU16 (Camberley) currently operating at 11Mb/s average. Hurrah !

At this sort of network speed, the speed of the server at the far end is starting to have a significant effect on the overall response time for any site.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I was talking to retentions last night about issues other than broadband, and I was told that the Baguley area (Birkenhead, Macclesfield Runcorn and Stoke) was not scheduled until at least the end of June for upgrading.

Seems this thing is going to last a lot longer than some people imagined.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Restarted your modem? My modem's saying 10 to me (not that I'm getting that speed though).

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

BT12 here in belfast done.....happy days;);););););););););););););)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

That seems just about par for the course. With our luck virgin will keep putting the relief work off on the Baguley server until after the children go back to school in September and I doubt that they will do any upgrading for us until the server can handle the increased demands.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

10mb in bt8 :D

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

NG18 Mansfield

https://www.cableforum.co.uk/images/local/2008/04/4.png


Well done VM

:tu:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

is birmingham done?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Also, NG18 Mansfield

https://www.cableforum.co.uk/images/local/2008/04/5.png

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

STM cuts in @ 800mb with 2.5mb DL & 128kb upload.



Opppsssss!!!!! :o:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Noticed the green cab round the corner thats been in pieces for the last couple of weeks was fixed as I was coming home today.

Rebooted Modem and I've now got 10Mb.

Mansfield NG17

https://www.cableforum.co.uk/images/local/2008/04/3.png

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

So what is STM knocking 10mb users down to?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I know this question my have been raised on one of the other 'couple' of pages on this thread :-P does anyone know how VM choose the roll out order? Im connected via Leeds/Harrogate - We were one of the last to get the 4mb upgrades last time around. I'm guessing chances are this will be the same again this time around?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Linky
at the moment, it is

Bradford and Sheffield area TBC
Huddersfield area TBC
Leeds area York, Harrogate TBC

It'll happen when it happens, as far as I am concerned :)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Just checked:-


https://www.cableforum.co.uk/images/local/2008/04/2.png

Fleet GU52

:)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

So close yet so far - nothing in NG16 :(

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I'm in NG17 and testing last night I could get a steady 10Mb when downloading multiple files but all my speedtests maxed out around 8Mb and my ping was around 40 ms at speedtest.net.

I've used speedtest.net, bbmax.co.uk and even the one at the top of this forum (that one was all over the place).

G UK is in the same area and his ping is half mine anybody got any tips.

I've already run a tweak test at dslreports and tweaked my settings accordingly and I've used lvlords patch to increase my TCP limit.

It's mainly the ping I want to improve.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I'm in NG17 and not sure if I've been upgraded or downgraded :)

https://www.cableforum.co.uk/images/local/2008/04/1.png

My 4mb service has gone downhill this last week!

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Seems like in IG1 (Ilford, Barking) area we were upgraded yesterday. WWW seems faster now :P

https://www.cableforum.co.uk/images/...2008/05/38.png

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

the website is updated...with only cambridge area to be done in may apparently...everything else "TBC"

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

At this rate of upgrades it will take a long time to complete!:mad:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Middlesbrough still says May.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Can anyone explain why this time the rollout is taking so long?

!!!!!!!!guildford Area Now Complete!!!!!!!!!!
 

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I'm in luton and got the upgrade today about 11pm.

I've looked at the modem logs to and i'm now on 10meg but virgins site still says TBC reboot a see what you get

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

was a pleasant suprise to wake up this morning to find out ive been upgraded to 10mbit, leicester le5 area :-)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Why complain? It's a free upgrade...

Still on 4Mb in Middlesbrough.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Belfast BT4 is upgraded:)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Anyone else noticed there not updating area's with big uni's yet :P

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

^ birmingham has one big uni :P were not upgraded either :P

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

well i congratulate VM on upgrading my speed (albeit on 1st may )

- hersham area

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

been upgraded but connection keeps dropping
here is what i get on the event log
im in luton

Fri May 02 16:13:15 2008 Fri May 02 16:13:15 2008 Critical (3) Started Unicast Maintenance Ranging - No Response received - ...

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Stupid question time. When I restart my modem do I click the "Reboot your modem" on the config page or unplug it?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Unplugging it gives the quickest response.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

alot of belfast seems to be getting the new speed, but i am still getting my old speed in BT9

with regard to rebooting modem, do i just turn it off and on? Anything i should do with my router?


cheers

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

So are the caps still the same, or are there different ones?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

The download limit stays at 800MB, the upload limit is increased from 325MB to 400MB and, most significantly, the download speed while STM'd increases from 1Mb/s to 2.5Mb/s (and the upload speed remains at 128Kb/s).

hth

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Looking at the "Even Faster" page, only 25% has been completed so far. Are they going to start ramping up the speed that they roll it out? At the current rate it's going to be the end of 2009 before it's all done.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Thanks for that

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

No just he modem requires the power to be switched off.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

No problem.
Welcome to Cable Forum.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

My area has not been upgraded yet but will I need a BB Modem to get the higher speed or can I get this via my STB as it is configured at the moment.

If I need a modem instead is this free or do I have to pay

thanks
Martin

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Broadband through the Samsung STB is limited to about 5 Meg, so yes you would need a modem fitted. This is a free upgrade (I think VM are trying to get everyone migrated away from broadband through the STB anyway) but you will need to call customer services and arrange it.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

If your STB needs replacing, VM will supply it free.

To check if you need a new one, head over to VM's Even Faster section and select Broadband Service L in the drop down box and the next page will ask you to select your current kit (STBs are at the bottom of the list). Click on your STB and it'll let you know if it's suitable for the 10Mb service (if it ever arrives!).

If you don't fancy calling a premium number, you can request a new modem via VM's Tech Support newgroup as well.

Need help getting onto VM's Tech Support newsgroup?

hth

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Thanks for the info - looks like I need mine replaced but as I have a fault on it anyway I will log a call via the fault line and get it replaced then.

Martin

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

whats wrong @.@"
http://www.cableforum.co.uk/board/at...09918210-1.jpg