Re: [Merged] NTL Increasing BB Speeds
 

Actually, A friend of mine (from northampton) rang T/S (needed a modem replacement, which he got), asked about the speed upgrade and got told a date Of June 8th for his area to be upgraded, now im not holding my breath, but if it does turn out to be correct, my area (luton) is right next to it and could follow swiftly after. (well I can hope :D )

maybe that rumour isnt too far fetched ...... well, this IS ntl :angel:.....

Re: [Merged] NTL Increasing BB Speeds
 

hmm... strange that as t/s have been given no date for the speed upgrades to take place. your friend might have his wires crossed; upgrade work may be going on on his ubr, but AFAIK this is not connected to the speed upgrades.

**goes off to put big boots on to stamp on all these rumours**

on the other hand, if come june the 8th i am proved wrong then i am :nworthy:

Re: [Merged] NTL Increasing BB Speeds
 

I'll hold judgement until june the 8th, but theres a strong possibility that you are correct, hell, you work for ntl and know whats going on, hehehe.

I dont mind either way, but, the upgrades have got to start sometime, and it would be handy if NTL set a TARGET date for them to be completed by(save disasters like the MD's tea being made incorrectly), least then we know the latest possible date for the upgrades to take place, come on ntl, customer releations isnt always your strongest point, but still, please just tell us when? :P

Re: [Merged] NTL Increasing BB Speeds
 

the end of this week romour I find hard to believe because it took telewest more then a week from start to end and ntl are worse then telewest. I also agree ntl should release a date it might show there is some organisation in ntl which I find no evidence of at the moment.

Re: [Merged] NTL Increasing BB Speeds
 

I am sure that ntl do have targets for doing it, BUT won't tell customers... because if they do not meet the target how much ranting and raving will there be?! just wait and see and then it will be a nice surprise when it happens :)

MB

Re: [Merged] NTL Increasing BB Speeds
 

Why does being responsible and not releasing a date mean you have organisation? You must at least have the organisation to say 'we can't 100% commit to a date at the moment but everyone will work towards late summer, and we'll set the exact date (range of dates in fact) later'.

Re: [Merged] NTL Increasing BB Speeds
 

BBking because it is a target and shows customers you are commited to doing it, just saying late summer gives them time to be slow about it and delay it.

monkeybreath I disagree, there are many companies out there that show targets to the public and when they fail to meet them quite rightly the top person responsible loses their job, simply keeping the targets hidden away doesnt do anyone any good, it kind of ruins the points of even having targets.

Re: [Merged] NTL Increasing BB Speeds
 

I would say that NTL have given you their target of late summer and that they will try to make this as early as possible in order to improve their reputation. Why would they want to delay it and what benefit would they gain by delaying it? Don't forget that NTL is a lot bigger than TW and has more differing systems than them and that increase in BB speeds is not the only thing that they are concentrating on at the moment. You have to look at the impact that increasing BB speeds has on all departments within NTL and what other implementations those departments are undergoing at the same time.

Re: [Merged] NTL Increasing BB Speeds
 

hmm, Im clutcdhing at straws here, but after being given a date of june the 8th (see above, not me personally but a friend from northampton, who is also listed here) for my area to be upgraded, and then this gets posted on the ntl service page :

Luton = my area, network and software upgrades? could this be the holy grail? am I being totally hopelessly optimistic? or will I wake up to 1.5 meg? i can only hope

Re: [Merged] NTL Increasing BB Speeds
 

I am sort of hoping them saying nottingham means leicester as well but it probably doesnt :(

Re: [Merged] NTL Increasing BB Speeds
 

No, but if you read a bit further down the bulletin it mentions Leicester :)

http://www.ntl-isp.ntl.com/ServiceStatus/

Re: [Merged] NTL Increasing BB Speeds
 

This is normally stuff like router software upgrades - I doubt it is the speed changes. (but you can always hope ;))

Re: [Merged] NTL Increasing BB Speeds
 

the maintenance has happened, still 1mbit.

don't know what they did but it caused my ip address to be changed.

Re: [Merged] NTL Increasing BB Speeds
 

Thats because leic wasnt involved in the main upgrade yesterday , my mate from northants tested his download and got 150k/s earliar, but isnt online atm so cant ask him to do a proper test :(

Re: [Merged] NTL Increasing BB Speeds
 

I *think* it was a dhcp server upgrade, which would explain the IP change. I know it's hot today, but the calendar is scarcely late summer, so don't get your hopes up just yet.

Re: [Merged] NTL Increasing BB Speeds
 

I was hoping I would use it before I downgrade, as I am downgrading in 2 days at the start of the price rise month.

Re: [Merged] NTL Increasing BB Speeds
 

Summer hasn't started yet, late summer is a while away yet. :)

Re: [Merged] NTL Increasing BB Speeds
 

Um, BST (British Summer Time) starts in march, officially the start of summer, putting us in mid summer as we speak *turns off official mode

Re: [Merged] NTL Increasing BB Speeds
 

*turns on picky mode* summer solstice is june 21st... start of summer :p: *turns off picky mode* :D :angel:

anyway... we all know that is not going to happen for a good couple of months yet!!

Re: [Merged] NTL Increasing BB Speeds
 

Its only a config file update 3 months (including time already waiting) is an aweful long time to achieve such a simple change.

Re: [Merged] NTL Increasing BB Speeds
 

Speed increase can be anytime until october, when bst officially ends.

Re: [Merged] NTL Increasing BB Speeds
 

I guess they are still waiting for their infinite monkeys to type out the correct config.

Re: [Merged] NTL Increasing BB Speeds
 

mabye the monkeys went on strike because they wern't getting enough upload???

Re: [Merged] NTL Increasing BB Speeds
 

We are waiting NTL...... :)

Re: [Merged] NTL Increasing BB Speeds
 

Wrong.

British Summer Time has nothing to do with Summer.

Spring is March 21st to June 20th. Summer begins on June 21st.

Re: [Merged] NTL Increasing BB Speeds
 

If it was that simple it would be complete. There is a lot of background upgrade work required. Several million pounds worth is the figure I have heard. :)

Re: [Merged] NTL Increasing BB Speeds
 

did they actualy state which year this late summer would be in???

Re: [Merged] NTL Increasing BB Speeds
 

No it isn't, there's education, training, checking the monitoring tools work, checking all the modems work, checking the capacity calculations, checking the billing works (while rolling out a highly complex billing system), updating 500 odd UBRs, 100+ DHCP servers, several thousand config files. That's not simple.

Re: [Merged] NTL Increasing BB Speeds
 

Do you anything useful to say, your two posts so far appear to be that of a troll.

Re: [Merged] NTL Increasing BB Speeds
 

No disrespect meant, but, considering all the above is done, they still get it wrong!

Re: [Merged] NTL Increasing BB Speeds
 

and summer ends on 23rd of september. :)

so it "should" be done by the end of september! :dozey:

Re: [Merged] NTL Increasing BB Speeds
 

I think it ends on Sept 21st but I'm not going to worry too much about a day or two. :D

Re: [Merged] NTL Increasing BB Speeds
 

Let's not forget that Telewest have already done their upgrades-& finished them two weeks early.....:rolleyes:

Re: [Merged] NTL Increasing BB Speeds
 

See my post above. ;)

Re: [Merged] NTL Increasing BB Speeds
 

wow i'm in stoke hope i do get upgraded soon, i'm on 600k atm so 750k isn't going to be much extra but it shows ntl care.

i might give the 1.5meg ago over the summer, is it 256k up for 1meg?
as live would be a bit better then i guess.

Re: [Merged] NTL Increasing BB Speeds
 

:LOL:

Re: [Merged] NTL Increasing BB Speeds
 

Yep, the 1meg service has a 256k upload.

Re: [Merged] NTL Increasing BB Speeds
 

No it doesn't, it just shows how stupid they are to react/copy Telewest's idea of increasing, but then get shown up for the buffoons they are by letting TW already complete their upgrades 2 weeks early, while all ntl can manage is 'late summer'.....:dozey:

Re: [Merged] NTL Increasing BB Speeds
 

You're on a roll tonight - had a good day ;) :D

Re: [Merged] NTL Increasing BB Speeds
 

So i take it you would have liked them not to have done it so you have even more to hate them about. I say thank you NTL at least they are giving something back. Ok it is later than telewest but they are doing it. I can see it now if they had not annouced it there would have been hell to play and you would have been at the top of the list :).

Re: [Merged] NTL Increasing BB Speeds
 

But why is it later than TW Bill?

If certain ntl employees are right, & it was TW that copied ntl's idea of increasing speeds, then how on earth did TW manage to get it done 2 weeks ahead of schedule?

Re: [Merged] NTL Increasing BB Speeds
 

I Agree totally, If ntl would have just stayed quiet and waited until they were ready to upgrade (which TW obviously done) they wouldnt have any complaints from anyone wondering when "late summer" was, :P

Re: [Merged] NTL Increasing BB Speeds
 

I dont work on that side so i cannot say.The likes of bbking and noob would have a better idea however there is the fact of a much larger network and more than 1 type of system that has to be changed on the NTL side where Telewest only have the one.

Re: [Merged] NTL Increasing BB Speeds
 

So ntl planned for a speed increase, Telewest found out about it & copied them, yet managed to get it done 2 weeks early, yet ntl customers are still waiting? :shrug:

Whichever way you look at it, ntl have made a mess of it.

Either way-TW customers have their speed increase, & ntl's is 'coming soon' :angel:

Re: [Merged] NTL Increasing BB Speeds
 

:angel: Has anyone defined which summer yet:LOL:

All that was said was summer, sounds a bit like the free dial up original areas had it but ex cwc did not.

Digital tv ex cwc yes original no

Re: [Merged] NTL Increasing BB Speeds
 

Right Thats it Your ip address goes to the bottom of the pile for the upgrade :) :D :disturbd:

Re: [Merged] NTL Increasing BB Speeds
 

Could not resist:angel: :D :LOL: :Peaceman:

Re: [Merged] NTL Increasing BB Speeds
 

:LOL:

Re: [Merged] NTL Increasing BB Speeds
 

Pass the crack pipe, Steve. Both original and ex cwc areas have had digital TV since the late 90s.

Neil - where was it said ntl were planning speed upgrades before TW and copied it? I'm quite willing to applaud TW for being in the vanguard of high speed internet access in the UK, and am not surprised they got things done first, having a smaller network. Given the amount of work I *know* needs to be done and which you, I contend, don't, announcing a fairly vague period rather than an exact date is perfectly reasonable, particularly as it's likely to be a staged rollout.

In a perfect world I could do it with a snap of my fingers, but this isn't a perfect world. The other alternatives are not to announce anything (as tried in London) for which we get slated, to announce unreasonable timescales (for which we get slated, and rightly). Damned if we do, damned if we don't.

Or are you just cheesed off that you ditched ntl shortly before they increased broadband speeds? When are BT upgrading my 512k ADSL line to 750k for no extra fee? Am I thinking of getting a nice TW CM? You betcha.

Re: [Merged] NTL Increasing BB Speeds
 

Was said by justanothernoob in either this or a related post, btw did not know both had digi at same time thought manchester was first and rest of cwc.

Glad you agree with this free dial up original areas had it but ex cwc did not.;)

Re: [Merged] NTL Increasing BB Speeds
 

hmm excuses.

TW have a smaller network but lets get things into proportion here. Announcement made, 2 weeks later TW upgraded = 14 days, for sake of argument lets say summer from 21 june to sometime in sept, middle date 1 August = 90 days. So ntl's network is over 5x as big as TW?
Am I talking rubbish? yes

Is this rubbish also?
DHCP upgrades (for speed upgrade?)
Training (5 mins in staff meeting)
Thousands of config files (done in bulk)
Education (for what exactly?)
Billing (so it says 1.5 instead of 1meg service and even if this was wrong it doesnt matter as its free upgrade and what you charged counts, either way its probably just 1 change in a database)
Capacity Calculations (this should have been done before announcement)
Checking if modems work (yes mine works :) not sure what you meant by this)
Updating UBR's (its just a config file :) )

Re: [Merged] NTL Increasing BB Speeds
 

Capacity Calculations (this should have been done before announcement)

Is this true they did something without seeing if it would work, sounds like the old NTL management are still about . Is bill :disturbd: goodland back again :Peaceman:

Re: [Merged] NTL Increasing BB Speeds
 

I'm not willing to name names m8, as it will embarass those that told me, but rest assured I have it in writing from ntl associates that it was ntl's idea.


I don't think it's anything to do with the size of the network, if what your colleagues say is true, & TW copied ntl, then they are even more efficient than I thought they were-if they can do a speed upgrade on a kneww jerk reaction, why can't ntl do one that they planned 1st?


See above.


Telewest managed it-no 'coming soon'/'late summer' from them.


I will never be cheesed of that I ditched ntl as an ISP.
Do you think just because they will (eventually!) offer a speed increase, that it makes up for all the other cr@p they offer? (how long have ntl had email problems?


'Soon'! ;)


You're lucky, you have the choice of a decent cable ISP. There are many people in London that don't. ;)


So-I have a simple question for ntl.....

Why are ntl customers being told 'late summer' for their speed increase, when Telewest customers already have it, & indeed got it 2 weeks ahead of schedule?

Re: [Merged] NTL Increasing BB Speeds
 

Ah well - still no speed increase... cant. Maybe they meant late summer when they've taken the extra £3 off all of us for the 3 months or so.

Grrrr...

The £3 rise should av come into effect when the increase went to 1.5mb not before - thats one reason ive gone back to 600k, as i believe have loads of others. Only NTL losing out it looks like - bunch of biffs.

Re: [Merged] NTL Increasing BB Speeds
 

You can't expect to get something that you have been told will be coming late summer when summer hasn't even arrived yet and won't arrive for another 11 days.

The £3 rise is nothing to do with the speed increase and only NTL know why they have made that price increase, others can only guess.

Re: [Merged] NTL Increasing BB Speeds
 

1. They said late summer.

2. It is not summer yet, it is still spring until June 21st.

3. The price rise is not related to the speed increase and never was.


Edit: Damn, beaten by Ian - but you get the picture now ....

Re: [Merged] NTL Increasing BB Speeds
 

Forgot it wasnt summer just yet - got carried away with the 30deg were having round here :dozey:

I know the price increase wasnt anything to do with the increase in speed. They said it was to keep inline with the competition... u can get adsl 1mb for £30 now... so they have infact raised it beyond the competition. Yes we can all compare prices to BT but why should we - bt's prices are one of the highest in the uk for 1mbit adsl. Hence i said they should av raised the price when we get our 50% increase - it would av been a fairer rise and would not av resulted in hell of a lot of people stepping down to 600k - which it would appear has happened.

Re: [Merged] NTL Increasing BB Speeds
 

How lame r u guys - make 1 mistake and ur quick to reply and point out the error - infact 2 replies within 10 mins.... make a valid comment about how stupid ntl have been with regard to their price increase - and - nothing, nada, zilch...

Re: [Merged] NTL Increasing BB Speeds
 

I pointed out my views on the price rise at the time I also downgraded so I wouldn't pay the increase.

We all have a choice some are unable to get other options so are stuck with whatever NTL do to their package. Others have freedom to move over to ADSL unless every customer actually made an attempt to join forces and show NTL customers have had enough nothing will change.

Thats life they take we give they can keep asking for more but sooner or later teh customer will reach a limit and reduce what ever services they have from NTL..

Re: [Merged] NTL Increasing BB Speeds
 

Pem I dont know where you get your defination of summer from, in fact, I do, hehe ignore meh :p

Re: [Merged] NTL Increasing BB Speeds
 

You know if you are not happy you can always complain, am happy to wait.

I am Last in the Q now if Bill gets his way ;)

Re: [Merged] NTL Increasing BB Speeds
 

we all know ntl said late summer, I am asking why they saying late summer when Telewest can do it in 2 weeks, and if neil is right then NTL need some serious surgery because this is just complete inefficiency.

Re: [Merged] NTL Increasing BB Speeds
 

I don't think that it would have mattered what NTL said about when it would be done, someone would have complained about the timing.

Don't forget that NTL are doing other things as well as increasing BB speeds such as CR3, MR2, Mail system upgrades, Harmony, etc.

It isn't the end of the world because we have to wait a little.

Re: [Merged] NTL Increasing BB Speeds
 

Exactly how much knowledge of what they are having to do to prepare for these increases do you have - to base such a statement on ?

How fast Telewest may have done it completely irrelevant - thet are a seperate, smaller company, with a much smaller network. Some of the network inherited by NTL is creaking at the seems and needs work and money spending on it before it can happen. Upgrades do not happen overnight. New ubr's do not just pop up in days.

Re: [Merged] NTL Increasing BB Speeds
 

Right, i would agree with you about that, If NTL actually said anything about this speed increase on thier websites, which, apart from one link, buried deep in the site (that I cant seem to get to without a direct link) DO NOT mention anything about any speed upgrades.

Im sure the majority of NTL customers know nothing about this speed upgrade (Heck I found out in the independent, Id much rather be told by my supplier than a newspaper), so basically, they havent announced much at all.

Customer relations, (on a national level, not on a personal one) from Ntl is appaling, they seem to be incompetant at ANY positive PR exersize,and this is a prime example, If it wasnt for that fact that Telewest wasnt a rival to NTL, TW would be laughing by now.....

Re: [Merged] NTL Increasing BB Speeds
 

You're asking a techie to comment on marketing people - the usual view of us anoraks is that they have a loose grasp of how any technical system works and need things explained very carefully using short words to avoid scaring. However, one has to recognise that someone outside the daily grind might have a better overall view than someone like me down among the muck and bullets.

I'm sure there will be more announcements though, there's enough feverish activity. In fact there's so much work going on on the network for a variety of projects it's hard keeping up.

Re: [Merged] NTL Increasing BB Speeds
 

Isnt the fact that we are stuck with ntl for cable in certain areas classed as a monopoly ? Might ask that question at some monopolies community somewhere - see if it cant be raised.... I want to live here in this house but i want telewest to be my cable provider - admittedly smaller than NTL but hell of a lot more efficient at what they do. Much the same as the likes of BT used to be the only telephone provider... they had their monoploy and that soon got ripped apart - look at em now :disturbd:

Imagine how many NTL customers would swop to telewest if they were given the chance....

Hmmm 1mbit BB for £37.99 or 1.5mbit for £35... think i'll swop now :)

Re: [Merged] NTL Increasing BB Speeds
 

Hmmm, don't you think that whoever billed your cable services they would still be supplied via the same infrastructure with the same problems existing. If you wait a while there is a potential NTL / Telewest merger coming soon.

Re: [Merged] NTL Increasing BB Speeds
 

Although that's a good point, I wouldn't class it as a monopoly.
Surely the fact that there is only one cable company in each area comes down to tachnical restrictions. If so, it is not an example of one company holding their products back from another.

And the prices differences, although I'm not happy with them are just an example of a company making the most of their situation (whether that's good or bad).

I think people can be very unreasonable.
Like you say, if nothing had been announced, people would have been complaining at ntl for not doing anything to keep up with TW.
But then when you do announce something, those same people still seem to have to find something to complain about, so they start complaining about how long it's taking.

These people should remember, right or wrong, there is only one cable company in each area, meaning ntl are under no real obligation to make any speed increases at all (although admittedly, they must still rival ADSL).

Be happy with what you've got - the speed increases WILL happen.

Browneggsandham :)

Re: [Merged] NTL Increasing BB Speeds
 

Just to expand a bit more - NTL are doing a mass of network upgrades and re-segmentations over the next few months in preperation [part of] this speed increase. Remember that most of NTL's customers are on the 150k service which is being doubled to 300k - this cannot be achieved without this preperation work. I understand that many new ubr's are going to be installed (this figure could be 50 or more). :cool:

Other work is also proposed but I can't go into detail yet (to protect the innocent ;))

One thing to remember about Telewest is that they didn't upgrade everyone - as I recall, TW customers with BB via STB's missed out on the higher speed increases.

Re: [Merged] NTL Increasing BB Speeds
 

Sorry to be pedantic, but isn't June 21st midsummer day?

Re: [Merged] NTL Increasing BB Speeds
 

As you say Mid summers day and NTL said Late summer so it will not be before midsummers day then.

With NTL it will come when or if it does you should all know that by now.

Re: [Merged] NTL Increasing BB Speeds
 

June 21st is called Midsummer day in Great Britain and it is also the first day of summer. The two don't seem to equate. In most of Europe Midsummer day is 24th June, the church quarter day celebrating the feast of St John the Baptist.

Re: [Merged] NTL Increasing BB Speeds
 

Yes - but that is just a name, it isn't the middle of summer. :)

Re: [Merged] NTL Increasing BB Speeds
 

This is a good site for explaining seasons with appropriate dates.

http://www.bbc.co.uk/science/space/s...escience.shtml

Re: [Merged] NTL Increasing BB Speeds
 

You lot remind me of my kids when they were small and couldn't wait for Easter,Christmas,school holidays and the end of any car journey.

Just go and do something else for a while to get your mind off this issue and before you know it...you will still be waiting.

Try to chill out and enjoy the great weather that has been our summer thus far and before long it will be September.THEN if there has been no upgrade complain bitterly.

We are dealing with NTL here so you should be used to the waiting game by now ;)

Incog.

Re: [Merged] NTL Increasing BB Speeds
 

Speaking of which what happened to that channel renumbering?

Re: [Merged] NTL Increasing BB Speeds
 

I rang up today to downgrade and noticed 2 things.

1 - NTL advertising during the wait was advertising 150kbit as HIGH speed broadband.

2 - For the first time when I am downgrading I was asked why I was downgrading, which is funny because I was hoping they would ask, so I told them my view that I wasn't happy with the price rise for only 1 tier and as I dont desperatly need the top tier the downgrade was half protest and half cost saving as I was also stretching myself at 34.99, she then went on to say I would only be getting half the speed etc. (again first time they said this) so I just replied well I may upgrade again in the future if I decide to, this ended it and she proceeded with the downgraded.

After the call I do feel a bit gutted I have downgraded but end of the day I am saving 13 a month and I rarely upload if things change at NTL with their polocies concerning the tier's I may reupgrade sometime in the future but until then who knows.

Re: [Merged] NTL Increasing BB Speeds
 

If people were more honest to NTL and just say that they were ****ed off with paying more for the same service with an upgrade maybe at somepoint in the future, maybe midsummer or late summer or perhaps before christamas or even easter or maybe never.............They would get the message.

If we tell them that it is due to the fact that it is a protest but i never really needed it anyway as I never download or upload that much.............Then surley NTL will think that we do NOT want faster speeds and we get stuck with the crap slow speeds we have now!!!!


If you downgrade tell them straight!!!! You do NOT like the price hike and the SLIGHT possibility of a speed hike in the far future. Also metion that ADSL is now twice as fast as their 1MB service in some areas and only £2 more for a totally UNCAPPED line.

Maybe then they will sit up and take notice!!

Re: [Merged] NTL Increasing BB Speeds
 

Just saw this in the thread here

Re: [Merged] NTL Increasing BB Speeds
 

[QUOTE=Chrysalis]I rang up today to downgrade and noticed 2 things.

1 - NTL advertising during the wait was advertising 150kbit as HIGH speed broadband.

2 - For the first time when I am downgrading I was asked why I was downgrading, which is funny because I was hoping they would ask, so I told them my view that I wasn't happy with the price rise for only 1 tier and as I dont desperatly need the top tier the downgrade was half protest and half cost saving as I was also stretching myself at 34.99, she then went on to say I would only be getting half the speed etc. (again first time they said this) so I just replied well I may upgrade again in the future if I decide to, this ended it and she proceeded with the downgraded.




After the call I do feel a bit gutted I have downgraded but end of the day I am saving 13 a month and I rarely upload if things change at NTL with their polocies concerning the tier's I may reupgrade sometime in the future but until then who knows.[/QUOT


Only getting half the speed? what was she talking about?
Mind you, when do you get your full speed anyway?
I went from 1mb to 600k, havent noticed a vast difference.
Apart from my bank balance each month, more money to spend on cd's.;)

Re: [Merged] NTL Increasing BB Speeds
 

And when will this happen? late summer 2005? :rolleyes:

Re: [Merged] NTL Increasing BB Speeds
 

from justanothernoob quote new cm files not been distributed yet.

So I am guessing they are done but we just need NTL to distribute them over the network so modem's can login with the new speeds :D

come on NTL

Re: [Merged] NTL Increasing BB Speeds
 

You missed out on a great offer my friend - i rang up a while back and said this:

I wish to Cancel Cable modem ive had for 4 Years with the said one months notice. Now they proceeded as if they were gonna cut me off, then as if by magic, we can offer you half price for 3 months - just so happens this is a deal if your a new customer by the way.

Now i pay Less than you for 3 months and im still Getting 1 mbit / 256 as before.

After the 3 months (which i suspect will be the time the speeds will increase) then i will call Yet again and cancel - they either offer me another deal (which i doubt) or i go across to the dark side...

Re: [Merged] NTL Increasing BB Speeds
 

I used ADSL for a year, and personally could never imagine going back.

CM is so much better.
More consistent speed,
"true" always on,
none of this "you're too far to get the higher speed" (I can't get 1mb ADSL where I am), or "you're outside London/Birmingham/Manchester so you can't get 1mb at the lowest price" malarchy.
None of this hunting for the best price ISP (1 ISP that has a low price, but also a low bandwith quota, another with a high price, but higher bandwith quota), I like the one choice. 1mb, 55mb webspace, 10mb mailbox does me perfectly at £37.99.

People like choice, personally, choice just makes things complicated.

Re: [Merged] NTL Increasing BB Speeds Late Summer 2004
 

Quote from some reply I found on OCUK

Re: [Merged] NTL Increasing BB Speeds Late Summer 2004
 

I'm wondering why though, if we are getting a free speed increase, it is so dependent on a new/updated billing system?

Re: [Merged] NTL Increasing BB Speeds Late Summer 2004
 

Punky - I guess cos if they're changing the rates/speeds people are on, they'll want to reflect it on the bill - so people are bing charged for "1 x 750k broadband" it will appear properly on the bill. If they do that after the bills system is united into one, then they only have to change it once, meaning there'd be much less chance of it going wrong!

Other thing might be if all the techies are working on moving the bills systems together they wont be able to work on any problems the speed increases would bring up...

Re: [Merged] NTL Increasing BB Speeds Late Summer 2004
 

There is a lot going on within NTL at the moment besides Harmony. I would imagine that CR3 rollout is keeping many Associates busy.

Re: [Merged] NTL Increasing BB Speeds Late Summer 2004
 

i understand why it could take a while to upgrade, but how did blueyonder do it so quick and easy?

Re: [Merged] NTL Increasing BB Speeds Late Summer 2004
 

i think it's because the telewest network is in a far better condition than the ntl one. plus, telewests network is 1/2 the size as ntl's.
and telewest seem to be far more efficient than ntl at doing anything, and are very quick to make changes.

:)

Re: [Merged] NTL Increasing BB Speeds Late Summer 2004
 

:tu:

Re: [Merged] NTL Increasing BB Speeds Late Summer 2004
 

during a phonecall to ntl today i asked if they knew when we'd get the speed upgrade, after asking another staff member he came back with the 1stof july or the first week of july :D
so more like early summer than late summer (just hope he was right)

Re: [Merged] NTL Increasing BB Speeds Late Summer 2004
 

Hmmmm a member of C/S being given information for something that is going to happen in the future? Why am I a little bemused? Maybe NTL has decided to actually keep its' staff informed better now............... :disturbd: Nah lol
Lets hope for July 1st but be prepared for "Coming Soon"

Re: [Merged] NTL Increasing BB Speeds Late Summer 2004
 

What I'm wondering is will we get official comfirmation?And how?

Because if it is by email.......Some of us will still be still waiting in September. ;)

Re: [Merged] NTL Increasing BB Speeds Late Summer 2004
 

This has prob already been answered and i appolagize but what will happen to the stb users, as every1 knows stb are crap for speeds of 1mb/s and higher so 1.5mb/s will be a joke to all stb users

Re: [Merged] NTL Increasing BB Speeds Late Summer 2004
 

Yorkiex - if your STB is the cause of your slow speeds, you could always ask them to pop round and install a seperate cable modem, that should fix it :)

Re: [Merged] NTL Increasing BB Speeds Late Summer 2004
 

Great site and my first post!

The info in this post also very good.

i'll be keeping an eye on this topic for sure;)

Re: [Merged] NTL Increasing BB Speeds Late Summer 2004
 

Yorkiex I have asked NTL about this as I get BB through an STB, they have said there will be no problems with the speed increase as the latest software has sorted the problem out with the 4000 boxes and the faster BB speeds....I had a 4000 awhile ago and had it changed for a 2000 stb which thankfully has given me no trouble with BB

Re: [Merged] NTL Increasing BB Speeds Late Summer 2004
 

i haven't read through the thread's 40 pages, so apologies if this has been posted already...

http://www.ntl.com/locales/ie/en/pre...lay.asp?id=719 says

i've also read reports on the same story which say the 1st of august. given that both irish and uk customers download the same config files from the same server, i'd say this is your answer