Re: Coming Soon to Virgin Media TV (2017)
 

Always sensible to read the small print. ;)

Re: Coming Soon to Virgin Media TV (2017)
 

That's the norm. Had a similar offer last year.

Re: Coming Soon to Virgin Media TV (2017)
 

Did you have to phone to start it or did the channels automatically come on? If they automatically came on and they then try to charge you for not cancelling, I think they'd be on dodgy ground.

If it's one of those free trials where you have to phone up to start it and are worried that you'll forget, why not cancel at the same time ;). That's what I did when I got a free upgrade to the Family Pack years ago.

I think that these promotions work on the idea that people won't cancel due to forgetfulness or inertia as much as showcasing what's on offer to tempt customers to subscribe.

I'd be very surprised if Sky wasn't behind and funding this initiative. The take up of Sky Moves is very low on VM.

Re: Coming Soon to Virgin Media TV (2017)
 

think they might surprise me but putting my VIP bill of £150PLUS back to the equivalent top package cost without me incurring a new contract?

I am hoping to move house sometime in the next year but incase the house we find is in a non vm area I will not sign a new contract which I was told I would need to.

Re: Coming Soon to Virgin Media TV (2017)
 

How come you are paying £150+, the VIP package is £120?

Do you have extra boxes/services?

Re: Coming Soon to Virgin Media TV (2017)
 

You have to opt in via the email link and then opt out via an email link.

Re: Coming Soon to Virgin Media TV (2017)
 

no extra - just two boxes as in the package one V+ and one VHD. I know it is only £120 now which is why I rang retentions in the first place. Seems I am being penalized for being on the VIP package from the beginning. Not to mention they had never informed me the price was now lower. If I hadn't look at the package out of curiosity...

Re: Coming Soon to Virgin Media TV (2017)
 

It would certainly be worth calling back after the 30th once the new bundles and broadband speeds are available - I'd be surprised if there isn't a new VIP bundle.

Re: Coming Soon to Virgin Media TV (2017)
 

I was on the old VIP until recently - I found out I was being charged £11.50 per multiroom box instead of £7.50 because I had a V+HD box and a Tivo. I've now swapped the V+HD box for a 500GB Tivo, signed a new contract and managed to keep my Loyalty Discount going which was sweet.

Giving them a call and talking to them definitely helps.

---------- Post added at 10:54 ---------- Previous post was at 10:53 ----------

I thought they recently improved the VIP bundle to include 2 V6s, or is there something else on the horizon, Ben? Are you able to share anything?

Re: Coming Soon to Virgin Media TV (2017)
 

They did - but it currently comes with VIVID 200 as the top tier broadband (VIVID 200 Gamer is a 'bolt on').

Usually VIP is the top of everything available at the time you take it out - from next week VIVID 300 is the top broadband tier.

I do want to be clear though, that I don't know for definite it'll be changed. It is also possible that VIP will stay with VIVID 200 for now, with VIVID 300 a paid upgrade where available, as VIVID 300 isn't yet available everywhere.

Re: Coming Soon to Virgin Media TV (2017)
 

thanks Ben but as I said my problem is I don't want to sign a new contract for the reasons I stated.

Re: Coming Soon to Virgin Media TV (2017)
 

Ah yes, that is the rub.

Even if you were paying the best VIP but had 2 x TiVo, just changing them to the V6 would be a new contract.

Re: Coming Soon to Virgin Media TV (2017)
 

I did hear about VIVID 300 coming soon. I assumed it was a bolt-on too and didn't expect VIP customers to be bumped up. Maybe that will come further along the line, but definitely wasn't expecting it now.

For any family household that watches a lot of different things, has lots of devices on WIFI, the VIP package is definitely worth having.

Re: Coming Soon to Virgin Media TV (2017)
 

This gamer option is a very good move by VM i think, how long have they had this option for?

Re: Coming Soon to Virgin Media TV (2017)
 

Since September last year.